June 9, 2026
Strategy & Operating Model Consultant
Senior • On-site
Copenhagen, Denmark
Our client in the Infrastructure Industry is looking for an experienced Strategy & Operating Model Consultant with focus on developing a comprehensive strategy, target operating model, and roadmap for a delivery covering the period from 2026 to 2030. The objective is to enhance customer satisfaction, streamline delivery performance, and establish a scalable cost structure through standardisation, automation, and intelligent systems integration.
Main Responsibilities
Assess the current delivery model and performance baseline.
Identify key customer pain points, cost drivers, and delivery bottlenecks.
Define the strategic ambition and measurable 2030 objectives.
Develop a prioritised portfolio of strategic initiatives.
Develop a Target Operating Model for the delivery.
Define the future governance model, roles, and responsibilities.
Identify opportunities for standardisation, automation, and AI enablement.
Develop a scalable and variable delivery capacity model.
Define forecasting principles, KPI framework, and drill-down reporting requirements.
Provide a detailed roadmap for 2026–2030, including quick wins.
Key Requirements
Experience from similar projects / deliveries
Extensive experience in strategy development and operational improvement.
Strong analytical skills demonstrated by performance assessments and benchmarking.
Proficient in creating governance structures and defining roles.
Expertise in identifying customer pain points and operational bottlenecks.
Familiarity with automation, AI tools, and data-driven decision-making.
Proven capability in developing KPI frameworks and performance management tools.
Excellent presentation skills for executive-level material and decision-making.
-
Ability to work collaboratively with cross-functional teams and stakeholders.
Nice to Have
Experience in delivery models specific to the Nordic region.
Prior experience in consultancy roles.
Experience from infrastructure Industry / Tele communications Industry (will be preferred)
Start date: 15.06.2026
End date: 15.09.2026
Location: Copenhagen
Workload: 100%
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Arlington, VA
🏢 Summary: Full-time Delivery Operations Analyst role focused on managing delivery systems, operational workflows, reporting dashboards, and cross-functional process alignment in a high-growth B2G environment. The position requires strong analytical, CRM/CSP, and data visualization skills to support executive reporting and delivery operations. Based in Arlington, VA with up to 10% travel. 🗂️ Requirements: U.S. Citizenship, Bachelor’s degree in Business, Finance, Data Science, Economics or similar field, or equivalent experience, 3–5 years of experience in Revenue Operations, Sales/Delivery Enablement, Professional Services, or Project Management, Proficiency with CSP or CRM platforms, Experience with data analysis and reporting, Advanced skills in Tableau, PowerBI, Excel, or Google Sheets, Strong written and verbal communication skills, Ability to create training materials and present complex information clearly 📃 Skills: Salesforce, HubSpot, Gainsight, Planhat, Tableau, PowerBI, Excel, Sheets, CRM, CSP, Lean, SixSigma 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking a detail-oriented, proactive and expeditious Delivery Operations Analyst to act as the analytical and procedural engine behind our deployment success. In this highly cross-functional, individual contributor role, you will manage the operational frameworks, systems, and data that keep our Delivery team running effectively. You will own the post sale systems of record for the delivery lifecycle, ensuring strict data hygiene and adherence to process. You will be responsible for translating complex implementation data into clear, actionable reporting for the executive and management teams. The ideal candidate is a highly analytical process engineer who loves diving into data, identifying operational bottlenecks, and building scalable workflows in a high-growth B2G environment. This role is a full-time position located out of our office in Arlington, VA and may require up to 10% travel. Scope of Responsibilities • System of Record Ownership: Serve as the primary owner and administrator for the systems, tools, and platforms used by the Delivery team. Ensure strict adherence to data entry protocols and maintain pristine data quality across the delivery lifecycle. • Executive Reporting & Analytics: Design, build, and maintain accurate reporting dashboards. Provide executive leadership and management with real-time visibility into key delivery metrics, including WAU and deployment health/at-risk accounts. • Change Management: Champion process adherence across the Delivery team. Train team members on new tools, system updates, and workflow changes, ensuring high adoption rates and consistent execution. • Process Improvement & Engineering: Continuously audit and analyze current delivery workflows to identify inefficiencies or friction points. • Cross-Functional Alignment: Act as the operational connective tissue between Delivery, Revenue Operations and Product. Ensure seamless data flow, accurate handoffs, and alignment across departments. Qualifications & Skills U.S. Citizenship is required. Bachelor's degree program in Business, Finance, Data Science, Economics, or similar fields, or 1-4 years of equivalent experience. Required: • 3–5 years of experience in Revenue Operations, Sales/Delivery Enablement, Professional Services, or Project Management • Strong proficiency with CSP and/or CRM software such as Salesforce, HubSpot, Gainsight, and Planhat • Ability to pull reports, analyze data, and translate operational metrics into actionable insights • Advanced skills in Tableau, PowerBI, Excel, or Google Sheets • Exceptional written and verbal communication skills • Ability to present complex information clearly and create engaging training materials Desired: • Certifications in process improvement such as Lean Six Sigma or system administration such as Salesforce Certified Administrator • Prior experience operating in the defense technology, federal contracting, or government SaaS space We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.