Sustaining Hardware Engineer

Quick Facts

• Role: Sustaining Hardware Engineer (R&D)
• Focus: Shipped amplifier, speaker, and control hardware—validation, reliability, yield, and issue resolution

Description

You will sustain and improve multiple products that ship to customers worldwide, working with technical support, repair, manufacturing, product management, quality, and other engineering teams. The role emphasizes cross-functional coordination, root-cause investigations, testing and validating solutions, and updating internal documentation and tracking systems. You will design and validate new/alternate components and use reliability and field-return data to drive robustness improvements.

Responsibilities

• Design and validate new and alternate components on amplifiers, speakers, and control products
• Root cause and fix manufacturing scenarios and customer issues to improve reliability, yields, and customer satisfaction
• Analyze reliability, manufacturing yield, and field-return data to identify trends and validate design modifications
• Collaborate with teams to solve complex, current-business problems
• Provide work updates and documentation in internal systems such as ProComm, Jira, and Confluence

Requirements

• Bachelor’s degree in Electrical Engineering, Electronics Engineering, or related field (or equivalent work experience)
• Minimum 5 years of experience in product development, sustaining engineering, manufacturing engineering, or hardware design
• Strong understanding of resistors, capacitors, semiconductors, power supplies, and audio amplification circuits
• Ability to read and analyze electrical schematics and circuit designs
• Experience performing root cause investigations and failure analysis
• Ability to communicate technical issues across engineering, manufacturing, quality, support, and product management teams
• Experience using engineering documentation and project tracking tools such as Jira and Confluence

Benefits

• Employee discounts on HARMAN and Samsung products
• Learning and development opportunities (HARMAN University)
• Wellness benefits
• Tuition reimbursement support
• Access to HARMAN campus fitness center and cafeteria (where available)
• Inclusive and diverse work environment
• Comprehensive benefits may include paid vacation/holidays, paid sick leave, medical/dental/vision plans, retirement match, disability and life insurance, and more