Certified Medical Assistant (Float Pool)

Quick Facts

• Float pool role with varying schedules and local travel
• Must be a certified/registered Medical Assistant and complete certification requirements within 6 months

Description

Provide certified/registered Medical Assistant support across multiple clinic locations to ensure efficient patient flow and high-quality care. You will assist physicians, nurses, and other licensed staff by preparing patients, documenting required information, supporting delegated clinical procedures, and performing key administrative tasks while maintaining safety, cleanliness, and confidentiality.

Responsibilities

• Support multiple Northwestern Medicine clinics with flexible schedules and local travel
• Ensure efficient patient flow: escort patients, verify identity with 2 identifiers, prepare for exam, obtain and document vitals, update allergies/smoking/pharmacy info, and alert providers of significant changes
• Prepare, clean, and stock exam rooms; maintain environmental safety; monitor equipment/instrumentation; maintain and manage vaccine/medication inventory; support ordering supplies and disposing expired items
• Assist with procedures per protocols, including ECG, venipuncture, immunizations, procedure tray setup, specimen collection, and CLIA-waived testing
• Promote patient satisfaction through professional communication in person and by phone; participate in meetings and communicate effectively with the care team
• Perform delegated procedures common to the specialty area and complete other duties as assigned

Requirements

• High school diploma or GED
• Current Medical Assistant certification (or proof of eligibility to write an approved exam: AAMA, AMT, NCCT, NHA, or NRCMA)
• Complete required certification within the first 6 months of employment (CMA, RMA, NCMA, CCMA, or NRCMA), including up to two test attempts
• Signed acknowledgment during onboarding that certification must be attained within 6 months
• AHA Basic Life Support (BLS/CPR) certification
• 0–2 years of relevant experience
• Strong computer skills
• Flexible start/end times with minimal notice

Benefits

• Benefits package for physical, emotional, and financial well-being and protection for unexpected events
• View eligibility and detailed benefits information at the provided benefits URL