Medical Assistant (Primary Care)

Quick Facts

• Role: Medical Assistant (Primary Care)

• Focus: Clinic support, patient flow, delegated clinical and administrative tasks

Description

You will support physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and handling related administrative functions. The role includes preparing patients for exams, documenting clinical information, assisting with delegated procedures (such as ECG, venipuncture, immunizations, and CLIA-waived testing), and maintaining safe, clean patient care areas while safeguarding patient confidentiality.

Responsibilities

• Ensure efficient patient flow: escort patients to exam rooms, identify patients with two identifiers, prepare patients for examination, obtain and document accurate vital signs, and update/confirm reason for visit, allergies, smoking history, and pharmacy information

• Alert providers/RNs promptly to significant changes in vital signs or acute symptoms; anticipate and set up needed equipment/supplies; clean and prepare exam rooms for the next patient

• Assist with procedures per established protocols, including ECG, venipuncture, immunizations, specimen collection, and CLIA-waived testing

• Support quality care: disinfect and sterilize instruments/equipment, participate in environmental safety rounds, maintain vaccine/medication inventory, monitor equipment, and dispose of expired items appropriately

• Follow office opening/closing procedures

• Provide patient satisfaction through professional, friendly in-person and phone communication; accept delegated responsibilities and support teamwork

• Perform delegated procedures common to the specialty area (per specialty practice addendum)

• Perform other duties as assigned

Requirements

• High school diploma or GED

• Current Medical Assistant certification OR written proof of eligibility to sit for an approved certification exam (AAMA, AMT, NCCT, NHA, NRCMA)

• AHA-accredited Basic Life Support (BLS/CPR) certification

• 0 to 2 years of experience in a relevant role

• Strong computer skills

• Within the first 6 months of employment: obtain one of the listed Medical Assistant certifications (CMA, RMA, NCMA, CCMA, NRCMA), with up to two test attempts; acknowledgement during onboarding that certification must be attained within 6 months

Benefits

• A wide range of benefits supporting physical, emotional, and financial well-being and protection for unexpected life events

• See benefits details at https://jobs.nm.org/benefits

• Benefits eligibility depends on employment classification