Patient Flow Coordinator (RN)

Quick Facts

• Role: Registered Nurse patient flow coordination in an immediate care/ICC setting
• Schedule: 12-hour shifts; weekend and holiday requirements

Description

The Patient Flow Coordinator, RN (PFC, RN) provides direct patient care and coordination in a fast-paced clinic environment. The role includes comprehensive nursing assessments, triage of calls and results, documentation, and collaboration with healthcare teams and outside agencies. You will also manage urgent/emergent situations and support patient education and staff problem-solving.

Responsibilities

• Maintain a safe, clean work environment and ensure compliance with OSHA regulations
• Perform comprehensive assessments and use the nursing process to develop solutions and recommendations
• Document nursing assessments and interventions clearly, completely, and legibly
• Maintain patient confidentiality and uphold protocols for releasing medical information
• Independently perform routine nursing duties including phlebotomy, medication administration, and vital signs
• Interpret abnormalities from tests/procedures, take remedial action, and document interventions
• Coordinate patient care with internal departments and communicate with outside agencies/facilities
• Triaging telephone calls and results; communicate results/plan of care by phone or MyChart
• Manage urgent/emergent medical situations and cardiac arrest protocols; obtain/operate emergency equipment
• Serve as a resource for staff and physicians for daily decision-making; delegate tasks per Illinois law and protocols
• Comply with patient care policies; recommend and help implement process improvements
• Initiate and coordinate patient education; provide feedback and assist with clinical education
• Other duties as assigned

Requirements

• BSN
• Current Registered Nurse License issued by the State of Illinois
• BLS certification
• Minimum two years of RN experience
• Ability to work 12-hour shifts including weekends and holidays

Preferred

• Minimum three years in emergency department or urgent care setting
• National specialty certification (e.g., CEN, TCRN, Ambulatory Care)
• Proficiency with Epic electronic charting system

Benefits

• Wide range of benefits supporting physical, emotional, and financial well-being and protection for unexpected life events
• Benefits eligibility depends on employment classification (details provided via the NM benefits page)
• Sign-on bonus eligibility may apply based on conditions stated in the posting