Clinical Shift Coordinator (RN) — Emergency Department

Quick Facts

• Shift: Nights, 7:00 PM – 7:00 AM

Description

The Clinical Shift Coordinator (RN) delivers and coordinates nursing care for hospitalized patients using the nursing process of assessment, planning, intervention, implementation, and evaluation. You lead daily unit operations and oversee staff and care delivery in a staff-focused leadership model while maintaining professional nursing standards and compliance with regulatory/accreditation requirements. You ensure patient safety, coordinate assignments based on competency and acuity, and monitor documentation and key safety processes throughout the shift.

Responsibilities

• Provide a professional, approachable presence and deliver timely, accurate updates to patients and customers
• Use service recovery skills to resolve problems or service breakdowns
• Coordinate and monitor patient care for safety; manage assignments based on competency and patient acuity
• Collect, analyze, and organize unit patient care data
• Oversee compliance with regulatory standards and unit/process requirements
• Ensure documentation of key critical elements (e.g., restraints, verbal orders, abbreviations) and maintain national patient safety goals
• Ensure initial admit orders are received by end of shift
• Ensure staffing matrix compliance each shift; consult manager when variances are anticipated
• Oversee daily charges completion for appropriate revenue capture
• Support cost-effective care interventions (e.g., LOS, HPPD, OT, flexible staffing, alternative skill mixes)
• Oversee staff scheduling and PCS guidelines; document staffing justifications in Optilink
• Check staff timekeeping and ensure compliance with time and attendance policies
• Document occurrences and report to nursing leadership and risk management as appropriate
• Ensure compliance with patient life safety standards (e.g., fire safety, handwashing, crash cart checks)
• Oversee accurate accounting of unit equipment
• Communicate effectively with staff, physicians, patients, and families using clear oral, written, and listening skills
• Maintain chain-of-command communication and timely updates to stakeholders
• Perform leader rounding; conduct staff huddles/meetings as directed
• Collaborate on orientation and preceptor assignment for new staff
• Participate in unit/PCS committees and shared governance; support unit initiatives and outcomes into practice
• Coordinate patient placement with the Clinical Placement Nurse
• Perform weekend leadership rounding and assist the Clinical Manager during the week as needed
• Support performance evaluation, minor disciplinary action, and development planning with Manager input
• Coach staff using leadership skills
• Participate in candidate interviews for positions on the shift
• Apply retention strategies for staff
• Serve as a Qualified Observer to ensure completion of annual competencies
• Participate in quality improvement and support EBP/research integration into bedside practice
• Oversee environment of care and regulatory readiness
• Lead evidence-based, unit-specific tactics for patient satisfaction (Hourly Rounding, bedside shift report, discharge calls, AIDET)
• Monitor and follow up on chart audit findings

Benefits

• Wide range of benefits supporting physical, emotional, and financial well-being and protection for unexpected life events
• Benefits details available via the benefits page; eligibility depends on employment classification
• Sign-on bonus eligibility rules apply (e.g., internal employees/rehires leaving within 1 year not eligible; new graduate internal employees in first licensed RN position may be eligible)