Global Partner Associate

Quick Facts

Global Partner Associate

Description

Help strengthen and grow ServiceNow’s partner ecosystem by supporting global partnerships that drive growth, competencies, sales, and strategy across an assigned practice. Build and manage relationships with partners, manage and grow existing pipeline, develop new pipeline opportunities, and collaborate across ServiceNow to achieve shared business goals.

Responsibilities

• Drive business and partnership with a key strategic partner focused on core workflows globally
• Build and manage partner relationships in collaboration with the Global Partner Lead to drive growth, competencies, sales, and strategy
• Identify, develop, and prioritize partner opportunities to grow existing pipeline and build new pipeline aligned to quarterly growth goals
• Develop partner business plans, growth strategies, and roadmaps aligned to business goals and investments
• Collaborate across ServiceNow teams to identify opportunities, address challenges, close business, and support partner success
• Track partner progress against goals and performance metrics and identify opportunities for growth and improvement
• Conduct regular business reviews with partners to assess progress, align priorities, and define next steps
• Partner with marketing and other teams on customer events and partner activities to build engagement and support pipeline growth
• Help partners navigate ServiceNow programs, tools, and learning and enablement resources

Requirements

• 3+ years of experience in sales, marketing, business development, channel partnerships, alliances, or a related field
• Strong relationship-building and communication skills
• Strong organizational and time-management skills
• Results-oriented mindset with ability to track progress and work toward business goals and quarterly targets
• Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan and family leave programs