Senior Engineering Manager, Demand Management (Infrastructure Efficiency)

Quick Facts

• Role: Senior Engineering Manager (hands-on leadership)
• Focus: Demand Management for infrastructure efficiency across large-scale services

Description

Lead a hands-on engineering management role for Demand Management within Apple Services Engineering (ASE) Efficiency. Build a strategy and execution for translating application and business needs into validated, explainable infrastructure demand, resource requirements, and BOMs while protecting reliability, performance, and scalability. Work with Forecasting and Foundation to connect validated demand to forecasts, trusted telemetry, and planning tools, then improve future decisions based on actual utilization and service outcomes.

Responsibilities

• Define strategy, technical direction, roadmap, and operating model for Demand Management across ASE Efficiency
• Lead and grow an organization of approximately 12 individual contributors and one Engineering Manager (hire, coach, and develop)
• Remain technically hands-on through architecture reviews, demand modeling, telemetry analysis, and capacity validation
• Establish repeatable methods to translate product launches, customer and usage growth, workload behavior, and resilience requirements into measurable infrastructure demand
• Build scalable software, tooling, and automation for demand capture, validation, BOM definition, inventory visibility, prioritization, and exception handling; drive adoption across service teams
• Ensure demand entering planning and procurement is technically validated, attributable to clear drivers, and supported by explicit assumptions and business/financial context
• Partner with Forecasting to separate feature-driven demand, organic growth, and operational uncertainty; partner with Foundation on data quality, telemetry attribution, and tooling for capacity decisions
• Identify capacity risks and drive improvements in application architecture, configuration, resource allocation, and utilization while preserving service reliability and performance
• Measure demand accuracy, planning fidelity, utilization/adoption/efficiency outcomes; feed results back into planning
• Partner with Finance, Infrastructure, SRE, procurement, and business teams to align validated demand with funding, supply constraints, and delivery timelines; communicate portfolio-level investment priorities, tradeoffs, and risks to senior leadership

Requirements

• 10+ years of software engineering, infrastructure engineering, SRE, capacity engineering, or related technical experience
• 5+ years of engineering management experience, including managing managers and/or senior technical leaders
• Experience leading engineering teams for large-scale distributed systems, cloud infrastructure, platform engineering, or infrastructure management
• Strong software engineering background with experience building/operating production systems, platforms, tooling, or automation used across organizations
• Ability to reason about distributed systems across compute, memory, storage, networking, databases, and containerized environments; connect workload behavior to infrastructure requirements
• Strong analytical judgment using telemetry, utilization, and performance data to validate requirements and guide decisions
• Demonstrated ability to set technical strategy, establish engineering standards, and drive adoption across organizational boundaries
• Excellent written and verbal communication with experience influencing senior stakeholders
• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent practical experience

Benefits

Not specified in the provided posting.