Health System Investigations Coordinator & Risk Analyst

Quick Facts

• Role: Health System Investigations Coordinator and Risk Analyst

Description

The Health Systems Specialist (Investigations Coordinator and Risk Analyst) coordinates and monitors investigations and/or fact findings related to multiple oversight and accountability bodies, covering both clinical and non-clinical issues. The role serves as a risk analyst and supports Executive Director-led fact-finding implementation, including assessment work, resource coordination, and stakeholder updates. It also develops databases and dashboards to track investigation metrics, identify patterns and noncompliance indicators, and oversee regular education and training for employees.

Responsibilities

• Coordinate incoming requests for investigations and/or fact findings (AIB, OAWP, OIG, OGC, GAO, EEO, HPP, small Tort Claims, and unresolved internal staff issues).

• Assess and determine investigations/fact-finding needs; organize and implement formal fact findings upon Executive Director approval.

• Draft charge letters and coordinate resources for investigations (e.g., supplies, interview rooms, scheduling, Fund Control Point management, Court Reporter procurement/payment).

• Independently identify needs, potential problems, and develop actionable recommendations for the workgroup.

• Develop tracking databases and monitoring systems for allegations, trained resources, and investigation metrics.

• Maintain a dashboard covering education/training, timeliness, outcomes, allegation categories, and implicated work areas.

• Use quantitative and qualitative analysis to identify trends and emergent health care system risks.

• Oversee development and implementation of regular education and training on conducting fact findings and investigations.

• Review training feedback and updates to ensure compliance, then implement needed changes to the training process.

Benefits

A comprehensive federal employee benefits package is available (eligibility depends on position type and schedule).