Voice AI / Agentic AI Developer (Autonomous Sales CRM)

USG, Inc.

San Jose, CA • 10m ago • Hybrid

Mid

Hybrid

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Quick Facts

  • Role: Voice AI / Agentic AI Developer (Autonomous Sales CRM)

  • Focus: Real-time, voice-driven conversational agents for an autonomous sales CRM platform

Description

You will build real-time, voice-driven conversational agents that support an autonomous sales CRM. The role combines Python backend engineering, voice AI frameworks, and LLM-powered agent workflows to deliver natural, low-latency conversations in production.

Responsibilities

  • Build real-time voice agents using frameworks like LiveKit Agents or Pipecat

  • Integrate speech-to-text and text-to-speech services into low-latency audio pipelines

  • Handle streaming audio, voice activity detection, interruption handling, and turn-taking

  • Orchestrate tool calling and conversational workflows with LangGraph and agentic AI patterns

  • Integrate LLMs (OpenAI, Claude, Gemini, or equivalent) and connect agents to CRM and business APIs

  • Own observability, evaluation, and production deployment

Requirements

  • Strong Python development, including asynchronous programming and backend engineering

  • Voice AI frameworks: LiveKit Agents, Pipecat, or equivalent

  • Speech-to-text: Whisper, Deepgram, AssemblyAI, or equivalent

  • Text-to-speech: ElevenLabs, OpenAI TTS, Azure Speech, or equivalent

  • Real-time audio streaming, low-latency processing, voice activity detection, interruption handling, and turn-taking

  • LLM integration: OpenAI, Claude, Gemini, or equivalent

  • LangGraph and agentic AI for tool calling, workflow orchestration, and conversational agents

  • API integration, observability, evaluation, and production deployment

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