
AI Agentic Developer (Voice AI & Autonomous Sales CRM)
USG, Inc.
55m ago • Remote
Senior
Remote
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Quick Facts
Role: AI Agentic Developer (Voice AI & Autonomous Sales CRM)
Work style: Remote (USA)
Employment: Contract, immediate start
Description
Join a hands-on engineering effort to build real-time, voice-enabled autonomous AI agents for next-generation Sales CRM workflows. You’ll combine low-latency voice streaming, stateful multi-agent orchestration, and production-grade backend engineering so agents can hold natural conversations and take actions inside a CRM.
Responsibilities
Build conversational voice agents using LiveKit Agents, Pipecat, or similar real-time frameworks
Design and tune STT/TTS pipelines for low latency and natural-sounding conversation
Engineer real-time audio streaming over WebSockets/WebRTC, including VAD, dynamic interruption handling, and turn-taking logic
Build stateful, multi-agent workflows with tool calling using LangGraph and LangChain
Integrate multiple LLM providers (OpenAI, Anthropic Claude, Google Gemini)
Use graph-based architectures, graph databases, and GraphRAG for knowledge retrieval and contextual grounding
Build and integrate REST APIs, and ship containerized services with tracing and evaluation in place
Requirements
Strong Python with robust asynchronous programming (asyncio) and scalable backend design
Hands-on experience with LiveKit Agents, Pipecat, or equivalent voice agent frameworks
STT experience (Deepgram, Whisper, AssemblyAI, or equivalent)
TTS experience (ElevenLabs, OpenAI TTS, Azure Speech, or equivalent)
Real-time audio streaming experience (WebSockets/WebRTC) with low-latency pipelines, VAD, and interruption/turn-taking logic
LangGraph and LangChain experience for stateful orchestration and tool calling
Multi-provider LLM integration experience (OpenAI, Claude, Gemini)
Graph databases and GraphRAG experience
Observability and tracing experience (OpenTelemetry, LangSmith) and LLM evaluation frameworks
Docker/containerized deployment experience
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