Senior Principal Software Engineer (Backend) - Alerting

Quick Facts

• Role: Senior Principal/Architect Backend Software Engineer (Alerting)

• Focus: Observability alerting platform and workflows

• Work model: Remote

Description

You will design, implement, and deliver core alerting and workflow enhancements that help developers configure, receive, and respond to alerts reliably and quickly. The work emphasizes intuitive user experiences for incident troubleshooting, turning complex data into actionable, easy-to-understand insights. You will collaborate across product management, design, and engineering while improving test and deployment infrastructure.

Responsibilities

• Design, implement, and ship enhancements and new features for core product capabilities using Go on Kubernetes across cloud platforms (AWS and Google Cloud Platform)

• Deliver complex features aligned with customer pain points through cross-functional collaboration

• Lead development of user experiences that surface critical insights at a glance and reduce cognitive load during high-pressure incidents

• Collaborate with product managers and designers to translate complex data into actionable visualizations and workflows

• Contribute to automated tests, tooling, and deployment infrastructure to improve efficiency

• Mentor colleagues to build reliable, performant, high-quality user experiences

Requirements

• Own projects from inception to delivery independently or as a technical leader of a small team, collaborating with product managers and UX designers

• Experience with large-scale distributed systems

• Strong problem-solving with empathy for customers

• Ability to learn deep, complex domain areas

• Habit of seeking feedback and asking for help when needed

• Flexible, collaborative working style in a fast-paced, rapidly evolving space

• Fluency in a system-level language such as Go, C++, Java, C#, or Rust

Benefits

• Starting base salary range (non-sales): $183,600.00–$297,000.00/yr; sales may include base salary plus commission target

• Compensation may also include restricted stock units and a bonus

• Employee benefits are described in company materials

Additional Information

• Remote role

• Is role eligible for Immigration Sponsorship: Yes