Medical Assistant (Clinical/Population Health Support) II

Quick Facts

• Role: Medical Assistant II

• Schedule: Full-time, Monday–Friday (40 hours/week)

• Shift: Days

• Work model: Hybrid; travel required to Antioch and Berkeley

Description

Provide clinical and clerical back-office support to providers and the patient care team by performing patient-related and administrative tasks that help deliver high-quality care. Support population health initiatives including patient outreach, care coordination, and workflow improvement to close care gaps and enhance patient engagement and health outcomes. Duties are performed under the direction of a clinician.

Responsibilities

• Support smooth patient flow and departmental workflow

• Assist providers and the care team with implementing the medical plan of care

• Partner with clinical and operational teams on population health and quality goals

• Help with population health projects and care coordination efforts

Requirements

• High school diploma or GED

• Graduate of a Medical Assistant program; diploma must be presented within 90 days

• Completion of a Medical Assistant externship (160 hours)

• BLS (Basic Life Support—Healthcare Provider)

• 1 year of recent relevant experience

• Competent in basic medical assisting skills (vital signs, preparing patients for exam, administering injections)

• Ability to interpret data/instructions from written, oral, diagram, or schedule formats

• Strong written and verbal communication for explaining sensitive information professionally

• Time management and organizational skills; ability to prioritize and meet deadlines

• General knowledge of computer applications (Microsoft Office Suite) and EHR

• Ability to work independently and collaboratively in a busy environment with interruptions

Benefits

Yes (comprehensive benefits package included for eligible positions).