IT Systems Specialist (Apprenticeship)

Quick Facts

• Apprenticeship (Ausbildung) in IT Systems Support (Systembetreuung)

Description

You develop and improve solutions for digital business processes while learning how to analyze, prepare, and change IT processes in a company. System optimization and securing IT systems against hacking attacks are core parts of your daily work, along with troubleshooting and error resolution. You will also set up and support current operating systems and virtual infrastructure and gain exposure to hardware and network fundamentals.

Responsibilities

• Develop and improve solutions for digital business processes
• Analyze, prepare, and implement changes to IT processes
• Optimize and maintain systems continuously
• Protect systems from hacking attacks and safeguard customer data
• Provide IT system support, error analysis, and incident troubleshooting
• Set up and maintain operating systems and virtual infrastructure
• Learn hardware and networking fundamentals
• Commission and operate business, technical, and multimedia systems and applications
• Program using common programming languages
• Design and use databases
• Apply encryption and data security
• Identify, validate, and provide data; improve data quality
• Implement data protection requirements and security objectives
• Create documentation and backup concepts
• Work across IT areas: IT operations, data center, system service, network service
• Monitor server infrastructure
• Exposure to cloud computing, digitalization, IT sustainability, automation, and project management methods

Requirements

• Mittlere Reife (minimum secondary school leaving certificate)
• Analytical thinking
• Curiosity and strong interest in technology
• Enjoyment of learning

Benefits

• Classroom training to build IT knowledge
• MS Office courses and IT trainings
• Exam preparation support
• Communication training
• Seminars (training camp)