Child and Youth Program Operations Clerk

Quick Facts

Front-line administrative liaison for Navy Child and Youth Programs (CYP) covering recordkeeping, reporting, family/customer support, fee monitoring, and supplies.

Description

The CYP Operations Clerk manages the CYP waitlist, coordinates enrollment paperwork, maintains records and required USDA documentation, and collects/monitors parent fees. The role prepares daily/weekly/monthly reports, researches records to resolve discrepancies, provides front desk coverage, and supports communications with families and program providers. It also performs required background-check paperwork review/submission and fulfills mandatory reporting obligations as prescribed.

Responsibilities

• Prepare and maintain required reports, correspondence, and statistical/financial data for assigned CYP program components.
• Ensure child registration and enrollment paperwork is complete and current.
• Verify USDA food program records are accurate, up-to-date, and readily available.
• Review and submit completed paperwork for background checks.
• Maintain office files and records; provide required information to requesting agencies.
• Prepare daily, weekly, and monthly reports according to established policies and submit them on time.
• Research records and follow up to resolve discrepancies; notify supervisor of unresolved issues.
• Provide front desk coverage; log children in and out; answer questions on programs, fees, waiting lists, events, and policies.
• Assist with information dissemination to CDH providers (training schedules, certification/application status, USDA reporting requirements).
• Take telephone calls and route inquiries appropriately.
• Perform resource and referral duties and maintain the waiting list.
• Collect fees/charges, record payments, monitor delinquent payments, and notify supervisor of delinquency.
• Complete daily activity reports and ensure funds deposits follow cash-handling procedures.
• Monitor supplies/resources and notify supervisor of items needing reordering.
• Serve as a mandatory reporter to Family Advocacy and Child Protective Services per local policy when child abuse/neglect is suspected.
• Perform other duties as assigned.

Requirements

• Must complete all background checks for child care positions (fingerprints, Tier 1/Child Care check, Tier 3 if applicable, SCHR check).
• Must pass E-Verify employment verification and resolve any discrepancies.
• Must pass a pre-employment physical, provide evidence of immunization, and be free of communicable diseases.
• Must be 18 years of age or older.
• Must obtain and maintain appropriate security clearance as needed.
• Must complete required training certificates and maintain certifications/credentials required for DoD Child and Youth Programs.
• Starting May 7, 2025, non-affiliated individuals need a REAL ID-compliant driver’s license or acceptable ID to access CNRMA installations.
• Provide a copy of H.S. Diploma, GED, or college transcripts when applying (or HS equivalent if degree not yet awarded; include certificates of completion and/or valid CDA/MSA credentials as applicable).

Benefits

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