Child and Youth Program Operations Clerk

Quick Facts

• Role: Child and Youth Program (CYP) Operations Clerk

• Focus areas: record keeping & reporting, liaison with families/programs, fees and supplies

Description

Serves as an information contact point and performs clerical and administrative tasks supporting the Child and Youth Program (CYP), including CDC, CDH, SAC, Youth Programs, Resource and Referral, and the USDA Food Program. The clerk prepares and maintains reports and records, ensures child enrollment and USDA documentation is current, and handles completed paperwork for background checks. Additional duties include front desk coverage, resource and referral support, cash handling, supply monitoring, and mandatory reporting for suspected child abuse/neglect.

Responsibilities

• Prepare and maintain assigned reports, correspondence, and statistical/financial data for CYP components

• Ensure child registration and enrollment paperwork is complete and current

• Ensure USDA food program records are accurate, up-to-date, and readily available

• Review and submit completed paperwork for background checks

• Maintain office files and records

• Provide required information to requesting agencies

• Prepare daily, weekly, and monthly reports and submit on time

• Research records to resolve discrepancies and follow up

• Notify the supervisor of discrepancies or unresolved issues

• Provide front desk coverage and log children in/out; answer questions on programs, obligations, waiting lists, events, and policies

• Assist with dissemination of information to CDH providers (training schedules, certification process, application status, USDA reporting requirements)

• Take phone calls and respond to inquiries; refer as appropriate

• Perform assigned resource and referral duties; maintain current waiting lists

• Collect fees/charges, record payments, and notify supervisor of delinquent payments

• Complete daily activity reports and ensure proper deposit of funds per cash-handling procedures

• Monitor supplies/resources and notify supervisor of items to order

• Serve as a mandatory reporter to Family Advocacy and Child Protective Services for suspected abuse/neglect

• Perform other duties as assigned

Requirements

• Must pass E-Verify employment verification; resolve any discrepancies

• Starting May 7, 2025: provide REAL ID-compliant driver’s license or acceptable identification to access the installation

• Pass a pre-employment physical; provide evidence of immunization; remain free of communicable diseases; obtain required immunizations

• Be at least 18 years of age

• Obtain and maintain appropriate security clearance as needed

• Complete required training certificates and maintain required certifications/credentials for DoD Child and Youth Programs

• Meet federal suitability requirements, including successful completion of a background investigation

• Provide copy of H.S. Diploma, GED, or college transcripts when applying

• At least 2 years of administrative experience

Benefits

Salary is dependent on experience.