Public Safety Dispatcher (Seasonal)

Quick Facts

• Role: Public Safety Dispatcher (Seasonal)
• Core purpose: Receive, evaluate, prioritize emergency calls and dispatch personnel/equipment; support officer safety and perform communications center clerical duties.

Description

You will coordinate initial emergency response by evaluating incidents, soliciting required information, and using judgment aligned with interagency guides, protocols, and pre-plans. You will receive emergency calls, use specialized computer programs, and dispatch appropriate services for all-hazard incidents while collaborating across jurisdictions. You will also handle communications center clerical responsibilities such as data entry, records management, and resource status tracking.

Responsibilities

• Coordinate initial emergency response and gather critical incident information
• Receive and evaluate emergency calls for law enforcement, fire, medical, search and rescue, and more
• Use computer systems including NCIC, NLETS, and CAD for dispatch operations
• Dispatch multi-jurisdictional, all-hazard incidents or work at an interagency level
• Perform communications center clerical duties (data entry, records management, resource status tracking)

Requirements

• U.S. citizen or national; subject to background investigation and favorable adjudication
• Selective Service registration (if applicable)
• Pass E-Verify employment verification
• Maintain a valid driver’s license
• Pass pre-employment and random drug testing (no verified positive results)
• Wear a uniform and comply with uniform standards
• Complete training; obtain and maintain a government credit card with travel/purchase authority
• Obtain and maintain certification to access FBI Criminal Justice Information Services (NCIC/NLETS)
• Complete CJIS security awareness training and comply with ongoing monitoring and refresher training
• Maintain required certifications and cybersecurity/role-based competencies
• Availability for on-call, evenings, weekends, holidays, overtime, and shift work
• Meet minimum age and education/vocational/work-enrollment conditions
• GS-05: 1 year specialized experience OR qualifying education OR a combination; include hours worked per week
• GS-06/GS-07: 1 year specialized experience at the prior grade; education substitutions not allowed; include hours worked per week

Benefits

Comprehensive federal benefits package; eligibility depends on position type.