Registered Nurse (RN) – Patient Aligned Care Team (PACT)

Quick Facts

• Role: Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN)
• Focus: Complex primary care, care coordination, and chronic disease management for assigned patient panels
• Schedule: Monday–Friday, 08:00–16:30

Description

The PACT Outpatient Staff RN provides sex-specific direct Veteran care and coordinates care within the Primary Care Department. The role manages assigned patient panel(s), uses registries and clinical data tools to ensure appropriate evaluation and access, and supports advanced nursing practice for adult and geriatric patients. The nurse also performs timely post-discharge/ED/urgent care and walk-in follow-ups, supports secure messaging/phone contact, and enrolls eligible patients in home telehealth and telemedicine.

Responsibilities

• Assess, plan, implement, document, and evaluate nursing care for an assigned panel
• Support chronic disease management using data mining tools and PACT reporting (e.g., CMT, BISL, PC Almanac, Compass, PCMM CNA)
• Manage disease registries (e.g., diabetic, mammography, cardiovascular, opioid) for pain management
• Address timely follow-up for post-discharge, ED/urgent care, walk-ins, and scheduled visits using templates/codes/education
• Ensure timely secure messaging and telephone contact
• Assess and enroll eligible patients into telehealth/telemedicine modalities
• Lead and organize delivery of care to ensure continuity and peer accountability, including access to care and discharge planning
• Delegate tasks appropriately in line with professional nursing ethics and standards

Requirements

• U.S. citizenship (with limited exceptions)
• English proficiency for direct patient care
• Accredited nursing education (ACEN/CCNE) or valid licensure path; current full active RN licensure
• Must pass pre-employment physical and background/security investigation
• Seasonal influenza vaccination required
• Selective Service registration (for eligible males)
• Complete onboarding and required documents; may be subject to probationary period
• Meet physical requirements for nursing duties and ability to work in patient care environments

Benefits

• Competitive salary and potential performance awards
• Paid time off: 50 days/year (annual leave, sick leave, and paid federal holidays)
• Retirement: federal pension and federal 401(k) with up to 5% VA contribution
• Insurance: federal health/vision/dental/term life/long-term care options
• Licensure: 1 full and unrestricted license from any U.S. state or territory
• Ad-hoc telework; not a virtual position
• Relocation/recruitment incentives and PCS: not authorized