Insurance Technology Transformation Consultant

Quick Facts

• Role: Insurance Technology Transformation Consultant

Description

Lead insurance-focused technology transformation initiatives by translating client challenges into process optimization and concrete organizational and technology solutions. Analyze business and technology requirements, identify AI/GenAI opportunities (with emphasis on claims operations), and design target operating models that integrate core systems with advanced analytics. Support regulatory-aligned transformation strategy and contribute to end-to-end proposal development while building long-term client relationships.

Responsibilities

• Define business solutions by linking insurance client challenges to improved processes and specific organizational/technology changes

• Conduct business and technology analysis, understand insurance transformation requirements, and coordinate work related to partnership/offer preparation

• Build and maintain long-term relationships with key stakeholders at insurance companies

• Identify areas for AI/GenAI deployment by proactively mapping insurance processes for profitable AI use cases (e.g., claims handling)

• Develop scalable insurance innovations, including solutions based on AI/GenAI

• Design operational strategies (Target Operating Model), with a focus on property claims, integrating modern core systems with advanced analytics

• Build a technology ecosystem by supporting partnerships and integration strategies with external solution providers (InsurTech, modern estimation systems)

• Define directions for regulatory adaptation for digital market transformations (e.g., DORA, EU AI Act)

• Prepare proposals and comprehensive transformation programs for clients

• Support IT modernization by advising on redesigning IT systems—from infrastructure to core systems—and aligning processes with market and regulatory requirements

Requirements

• Work experience gained directly in an insurance company or through consulting/client work with insurance clients (business, operational, or IT areas)

• Very good knowledge of insurance business processes and/or insurance technology solutions

• Minimum 3–5 years of experience in consulting (external or internal)

• Knowledge of AI/GenAI solutions and awareness of practical applications to optimize insurance processes

• Experience collaborating effectively and building client relationships

• Ability to analyze client needs and translate them into effective technology solutions

• English and Polish proficiency for comfortable communication

• Teamwork skills, ability to support colleagues, and strong communication and organizational skills

• Additional advantage: Experience implementing insurance core systems (e.g., transaction, policy, or claims systems)

Benefits

• Participation in strategic projects for leading domestic and international clients

• Opportunity to build valuable experience in an international environment

• Strong development conditions within an expert team

• Clear career progression path

• Friendly work atmosphere

• Comprehensive training package, including funding for CFA, ACCA, or CIMA; training through Degreed and Pluralsight (including LinkedIn Learning); certified Microsoft training; internal training

• Extensive social benefits package

• Hybrid work model with an on-site presence in a modern office space in a convenient location

• Onboarding support with a “Buddy” during the first months