Software Engineer

HSBC Service Delivery

Kraków, Poland • 15m ago • On-site

Senior

On-site

198,816 - 298,092 PLN/yr

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Quick Facts

  • Role: Software Engineer (platform engineering + developer experience)
  • Compensation: 16,567 PLN – 24,841 PLN (monthly, gross)
  • Team focus: DHP (hands-on, high-impact)

Description

As a Software Engineer in the DHP team, you’ll connect infrastructure and development by understanding pain points, designing solutions, and shipping developer tools that improve speed and happiness for other engineers.

Responsibilities

  • Partner with Product Owners to understand requirements and break them down into focused deliverables.
  • Design and build robust, scalable microservices with strong observability and supportability, using DevOps and Agile principles.
  • Own deliverables end-to-end—from design through deployment—and meet agreed timelines.
  • Provide rapid production support, perform root cause analysis on incidents, and drive long-term fixes.
  • Serve as a trusted technical consultant for platform users; resolve queries and unblock teams quickly.
  • Collaborate with cross-functional IT teams and coordinate stakeholders to keep the platform evolving.
  • Proactively manage technical debt and keep security and vulnerability posture strong.
  • Mentor junior developers and promote a high-performing team culture.

Requirements

  • Bachelor’s degree (or equivalent) in Computer Science or related discipline.
  • 5+ years of software engineering experience in DevOps, Platform Engineering, or SRE.
  • Deep knowledge of how the internet and HTTP work: DNS, TLS, load balancing, reverse proxies, service meshes, and API gateways.
  • Programming skills (structured and OOP) in Java, JavaScript, Python, or Clojure.
  • Hands-on monitoring and observability experience with Grafana and InfluxDB; familiarity with time-series databases and data visualization.
  • Proactive problem-solving and ability to identify performance bottlenecks early.
  • Strong communication and collaboration with cross-functional and geographically distributed teams.

Benefits

  • Variable pay: discretionary, influenced by Group performance, business/function performance, and individual performance.
  • Comprehensive benefits package: healthcare, family-friendly leaves, pension, life assurance, and wellbeing support.
  • Recognition awards bonuses, Multisport card, private medical care, life insurance.
  • One-time reimbursement for home office setup (up to 800 PLN).
  • Cafeteria platform, Employee Assistance Program, additional contributions to PPK scheme, social fund.
  • Flexible working hours, free parking, corporate parties & events, CSR initiatives, nursery discounts.
  • Financial support with trainings and education.

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