Software Engineer
HSBC Service Delivery
Kraków, Poland • 15m ago • On-site
Senior
On-site
198,816 - 298,092 PLN/yr
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Quick Facts
- Role: Software Engineer (platform engineering + developer experience)
- Compensation: 16,567 PLN – 24,841 PLN (monthly, gross)
- Team focus: DHP (hands-on, high-impact)
Description
As a Software Engineer in the DHP team, you’ll connect infrastructure and development by understanding pain points, designing solutions, and shipping developer tools that improve speed and happiness for other engineers.
Responsibilities
- Partner with Product Owners to understand requirements and break them down into focused deliverables.
- Design and build robust, scalable microservices with strong observability and supportability, using DevOps and Agile principles.
- Own deliverables end-to-end—from design through deployment—and meet agreed timelines.
- Provide rapid production support, perform root cause analysis on incidents, and drive long-term fixes.
- Serve as a trusted technical consultant for platform users; resolve queries and unblock teams quickly.
- Collaborate with cross-functional IT teams and coordinate stakeholders to keep the platform evolving.
- Proactively manage technical debt and keep security and vulnerability posture strong.
- Mentor junior developers and promote a high-performing team culture.
Requirements
- Bachelor’s degree (or equivalent) in Computer Science or related discipline.
- 5+ years of software engineering experience in DevOps, Platform Engineering, or SRE.
- Deep knowledge of how the internet and HTTP work: DNS, TLS, load balancing, reverse proxies, service meshes, and API gateways.
- Programming skills (structured and OOP) in Java, JavaScript, Python, or Clojure.
- Hands-on monitoring and observability experience with Grafana and InfluxDB; familiarity with time-series databases and data visualization.
- Proactive problem-solving and ability to identify performance bottlenecks early.
- Strong communication and collaboration with cross-functional and geographically distributed teams.
Benefits
- Variable pay: discretionary, influenced by Group performance, business/function performance, and individual performance.
- Comprehensive benefits package: healthcare, family-friendly leaves, pension, life assurance, and wellbeing support.
- Recognition awards bonuses, Multisport card, private medical care, life insurance.
- One-time reimbursement for home office setup (up to 800 PLN).
- Cafeteria platform, Employee Assistance Program, additional contributions to PPK scheme, social fund.
- Flexible working hours, free parking, corporate parties & events, CSR initiatives, nursery discounts.
- Financial support with trainings and education.
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