Key Account Manager

Quick Facts

Role: Key Account Manager (IT solutions)

Focus: New customer acquisition, expanding existing accounts, and achieving sales KPIs

Work setup: Office-based in Poznań; collaboration with marketing and IT

Description

Acquire new customers using leads from marketing and partners, while expanding cooperation with existing clients and business partners. Analyze customers’ business challenges and prepare solution offers based on the company’s IT portfolio. Manage sales plans and KPIs and continuously improve sales, negotiation, and communication skills.

Responsibilities

• Acquire new customers based on company-provided leads (marketing activities, partners)
• Expand relationships with existing clients
• Analyze customers’ business challenges and prepare offers using available products and services
• Understand purchasing decision criteria and the customer procurement process
• Build effective relationships with customers and business partners
• Deliver sales plans and agreed KPIs
• Systematically improve sales, negotiation, and communication skills
• Collaborate directly with marketing and IT teams

Requirements

• Experience in selling IT systems
• Ability to communicate with both business and IT stakeholders
• Experience identifying customer business challenges and opportunities and building a solution vision
• Knowledge of the difference between On-premises and SaaS
• Ability to conduct commercial presentations for both IT staff and management
• Independence and ability to find effective solutions
• Proactivity and engagement
• High personal culture and ability to maintain positive relationships
• Negotiation skills
• Valid B driving license
• Availability to work from the Poznań office

Benefits

• Work in a growing IT company with a stable market position
• Opportunity to attend industry conferences and trainings
• Team environment with professionals who share knowledge
• Benefits package (including private medical care, Multisport card)