Business Analyst - CRM / Customer Data (CDP)

Quick Facts

• Rate: 120–140/145 PLN per hour on invoice (FV)

• Work model: Remote with visits to the Warsaw office 2x per week

• Hours: Full-time

• Sector: MarTech / Customer Experience

• Project: Support implementation of European CDP use cases and personalization for customer data, CRM, and loyalty

• Team: Product, CRM, Loyalty, Data, Technology; coordination with global teams and European markets

Description

You will collect and document business requirements for CDP and personalization use cases, covering audience segments, customer data, eligibility and activation criteria, and data dependencies. You will map business processes and data flows, define acceptance criteria, and support refinement, testing/UAT, and preparation for implementation. You will also coordinate requirements between European markets and global teams.

Benefits

• High freedom for remote work

• Long-term stable employment

• Opportunity to work on key projects for a large, stable organization

• Attractive compensation aligned with skills and experience

• Benefits: Lux Med, MultiSport