L2 IT Support Specialist (Microsoft Administration)

Quick Facts

L2 IT support and internal IT administration focused on Microsoft services and Windows infrastructure.

Role Description

You will resolve IT incidents and requests in the internal network at an L2 support level, administer key Microsoft platforms, manage Windows Server-based infrastructure, and support peripheral IT components.

You will also participate in IT environment innovations and maintain documentation.

Responsibilities

• Resolve IT incidents and handle requests within the internal network (L2 support)
• Administer Microsoft platforms: Microsoft Defender, Microsoft 365, Exchange Online, Teams, SharePoint Online, Entra ID
• Administer IT infrastructure and Microsoft Windows Server
• Manage peripheral IT components (installing software, updates, configuration, etc.)
• Participate in innovations/improvements to the IT environment
• Maintain and manage IT documentation

Requirements

• Experience with IT administration and support
• Minimum secondary education with high school diploma (maturita)
• Knowledge of MS Windows 10/11 with practical experience administering them
• Practical experience managing Microsoft 365 and associated hardware
• Knowledge of Microsoft Windows Server
• Familiarity with Microsoft products (e.g., Entra ID, Azure AD, security)
• Knowledge of data networks

Benefits

• Challenging work with modern technologies
• Flexible working hours and occasional home office
• Professional growth and potential career advancement
• Training support through IT certification-level education
• Benefits such as Multisport card, pension contribution, meal allowance, discounts, and sick days