Tech Lead Manager (Platform, Delivery & Reliability)

Quick Facts

• Role: Tech Lead Manager (Platform, Delivery & Reliability)
• Team size: 6–9 engineers
• Focus: delivery quality, reliability, platform stewardship, and AI-native engineering

Description

Own people management, work organization, and quality of delivery as a player-coach alongside the Head of Innovation. Lead predictable, complete delivery in a two-week rhythm with strict Definition of Ready/Definition of Done, and drive reliability through incident/problem management and permanent root-cause removal.

Responsibilities

• Lead and coach 6–9 engineers (1:1s, feedback, growth, recruiting)
• Decompose business needs into tasks; prioritize and manage queue/flow in Jira so the team and business always know what’s next
• Ensure predictable delivery cadence with measurable reliability outcomes
• Provide technical authority: design/code review, mentoring, and engineering decisions when the team is blocked
• Drive AI-native engineering practices, including AI-assisted ticket triage and measured impact on lead time
• Own security and resilience practices: DevSecOps, vulnerability/access management, backup/DR, incident response, GDPR compliance, and vendor oversight
• Steward and modernize long-lived in-house systems (TMS/WMS, e-commerce, integrations): maintenance, refactoring, gradual modernization, and build-vs-buy/cloud recommendations with an operating-cost case

Requirements

• 7+ years in software engineering, including hands-on work (code, reviews, architecture consequences)
• 3+ years leading a team
• Advanced JIRA practice (backlog, boards, dashboards, reporting)
• AI-native approach with evidence of rolled-out AI tooling and measurable effect
• Experience modernizing long-lived legacy systems without interrupting business continuity
• Practical security skills (DevSecOps, vulnerabilities/access, backup/DR, incident response)
• Delivery experience with CI/CD, cloud (AWS/GCP), Kubernetes, Docker, and observability
• Modern leadership using servant leadership and metrics (OKRs, DORA/SPACE, Kanban/Scrum without dogma)
• Fluent Polish and English at working level

Benefits

• Real mandate and single point of accountability with a short decision path
• Direct work with the Head of Innovation and board-level visibility
• Modern system of work based on metrics and AI
• Transformation with real business stakes across logistics and e-commerce
• Written 30-day goals agreed before the offer, followed by regular open reviews on impact and results