Technical Writer (Documentation Lead)

Quick Facts

• Role: Documentation Lead / Technical Writer (Consultant to Lead level)

• Focus: Documentation and knowledge layer for a Databricks-based data platform

• Work mode: Hybrid; onsite presence in Denmark for workshops and user research

Description

Own the knowledge and documentation layer of the platform—how information is structured, written, maintained, and found. This hybrid role requires enough technical understanding to document a Databricks-based data platform accurately and enough human insight to design content adoption for people who are not engineers.

Responsibilities

• Assess current documentation and collaboration channel landscape; recommend a consolidated structure.

• Define and apply sustainable documentation standards, templates, and ownership that the team can maintain without external support.

• Restructure and improve the SharePoint hub so it works as a single, coherent entry point for users.

• Produce onboarding and enablement material for each persona, including guidance on prompt practices for AI-driven workflows such as the GPT Databricks connector.

• Establish channel governance: purpose, audience, ownership, and content guidelines for each channel.

• Translate technical platform concepts into clear guidance for both technical and non-technical audiences.

Requirements

• Demonstrable technical literacy with modern data platforms and data products to document them accurately and credibly.

• Proven knowledge management and technical writing capability, including information architecture and content structure.

• Human-centred adoption skills for designing content and user journeys around how people actually work.

• Practical experience with SharePoint and Microsoft 365 collaboration tooling; familiarity with Viva Engage is an advantage.

• Ability to work independently with technical stakeholders and constructively challenge existing structures.

• Role should not be filled at junior level; requires the combination of technical understanding and adoption judgment.

Benefits

• Level: Consultant to Lead level (not junior).

• Allocation: 50% - 100%.