Head of QA

About the Role

Work on a community-based navigation product, complex web services, and related solutions. The web and mobile applications handle a very large volume of information and provide users and businesses with features beyond basic search.

Join an international team building a product used by more than 100 million people. As Head of QA, you will build the long-term QA strategy, introduce AI tools, and improve quality tracking and reporting. You will partner with the QA Project Manager, who coordinates QA Squad Leads, to shape the technical roadmap and support QA Leads across Automation, Releases, AI Test Flows, and People Development.

Responsibilities

• Create and implement a QA strategy aligned with business and engineering goals.
• Lead, support, and develop a distributed QA team, including QA Leads and Quality Engineers.
• Improve QA processes, testing methods, team efficiency, and testing time.
• Set and maintain QA standards, quality metrics, KPIs, OKRs, and engineering best practices.
• Lead adoption of AI-based testing solutions, automation tools, and modern QA technologies.
• Help teams develop AI skills and use AI effectively in QA work.
• Create scalable quality engineering and test automation strategies for products and teams.
• Partner with Engineering, Product, and Delivery leaders to support high-quality releases and manage quality risks.
• Provide strategic advice on quality-related projects and improvements.
• Act as the main escalation point for complex technical, organizational, and quality issues.
• Lead QA hiring, employee development, succession planning, and team growth.
• Build a culture of innovation, accountability, continuous learning, and strong engineering practices.
• Identify and introduce new processes and AI-based improvements.

Requirements

• Based in Warsaw or ready to relocate; this is an office-based role.
• 8+ years of experience in Software Quality Assurance.
• 4+ years of experience leading QA teams in a product company.
• Experience managing large QA teams of 20+ engineers, including QA Leads.
• Experience creating QA strategies, company-wide standards, KPIs, and scalable quality processes.
• Strong experience improving QA processes and team efficiency.
• Experience creating and implementing test strategies and modern Quality Engineering practices.
• Good knowledge of AI in software testing and experience testing or introducing AI-based QA solutions.
• Strong understanding of the Software Development Life Cycle (SDLC), Agile methods, CI/CD, and software testing best practices.
• Strong leadership, communication, decision-making, and stakeholder-management skills.
• Fluent English at C1/C2 level.
• Fluent Ukrainian at C1/C2 level.

Nice to Have

• Practical experience with test automation frameworks and QA architecture.
• Experience testing AI-based products or applications using Large Language Models (LLMs).
• Experience with cloud platforms and distributed systems.
• Experience with performance, security, or reliability testing.
• ISTQB certification or a similar qualification.

What We Offer

• Opportunity to work on a global product used by more than 100 million people.
• Competitive salary and benefits package, including 20 paid vacation days and paid sick leave.
• Office work five days a week in a modern, comfortable Warsaw office.
• Flexible working hours and work-life balance.
• Private medical insurance.
• English classes with a native speaker.
• Wellness activities, including online yoga.
• Paid technical training and other professional-development opportunities.
• Friendly and supportive engineering culture.