IT Business Analyst / IT Business Architect

Role Overview

Join a client-facing role supporting the design and delivery of advanced IT solutions, including AI-driven initiatives. The role combines business analysis, solution design, and presales engagement.

Engage stakeholders, understand complex business needs, and translate them into effective IT solutions. Strong analytical thinking, communication and presentation skills, comfort working with senior stakeholders, adaptability to new business domains, independence in leading presales activities, and a client-focused approach are essential.

Responsibilities

• Participate in discovery sessions with potential clients to identify business needs and opportunities
• Gather and analyze business and technical requirements
• Translate business requirements into solution concepts and high-level architectures
• Collaborate with architects and technical teams to define optimal solutions
• Analyze data architecture in a debt collection environment
• Review existing databases and understand how data is processed across systems
• Assess datasets for potential use in AI implementation projects
• Ensure solutions comply with regulatory and compliance requirements
• Prepare scope of work, solution proposals, and process diagrams using UML or BPMN
• Contribute to RFP and RFI responses and project estimations
• Support sales activities through presentations and demos

Requirements

• Minimum 3–5 years of experience as a Business Analyst or Solution Analyst in an IT environment
• Proven experience in presales activities, including offer creation and project estimation
• Strong skills in conducting workshops and stakeholder interviews
• Ability to translate business needs into structured solution concepts
• Good understanding of application architecture, including integration patterns, microservices, API-first approach, and cloud-based systems
• Experience creating technical and business documentation
• Fluent communication skills in English and Polish

Nice to have

• Knowledge of legal tech solutions
• Understanding of debt collection processes
• Experience in high-volume customer service environments, such as self-service platforms, contact centers, or BPM systems
• Familiarity with Agile or Scrum and tools such as Jira, Confluence, or Miro
• Experience in e-commerce, fintech, SaaS, ERP, or PIM domains
• Basic knowledge of backend technologies such as .NET or Node.js, or frontend technologies such as React or Angular
• Experience estimating project effort and costs
• Professional certifications such as CBAP, IIBA, or PMI-PBA

What's in it for you?

• Development opportunities through internal mobility, diverse domains, projects, and modern technologies
• Learn from experienced colleagues
• Flexible work: fully remote, full-time from the Wroclaw office, or hybrid
• Private medical care
• Life insurance
• Sport card