Senior MS Dynamics 365 CRM Architect

As a Senior Architect, you will lead the technical and functional evolution of the Dynamics 365 Customer Engagement ecosystem. This is not a standard implementation role; you will work at the intersection of high-level business strategy and advanced R&D. Your mission is to design, pilot, and deploy transformative solutions that redefine how business processes operate within Dataverse and Power Apps.

Core Responsibilities

• Architecture Design: Create end-to-end blueprints for complex CRM environments, focusing on Sales, Marketing, and custom modules.
• Ecosystem Connectivity: Architect robust API integrations for Dataverse and ensure seamless performance across Mobile D365 solutions.
• Power Platform Mastery: Leverage the full suite of Power Apps—Portal, Canvas, and Model-driven—to build tailored, high-impact business tools.
• R&D & Innovation: Partner with Research & Development teams to experiment with new system features, conduct Proofs of Concept (PoCs), and set new industry best practices.
• Strategic Oversight: Manage project lifecycles, from initial workshops and budget estimation to documentation and post-implementation quality reviews.

Professional Profile

• Extensive Expertise: Over 6 years of hands-on experience in the D365 CE/CRM landscape, either as a Solution Architect or a high-level Technical Consultant with a strong development background.
• Business Acumen: Exceptional ability to communicate complex technical concepts to stakeholders and translate business needs into scalable system enhancements.
• Consulting Mindset: A proactive approach to problem-solving, with a focus on efficiency, system scalability, and R&D-driven growth.
• Communication: Full professional proficiency in English, both written and verbal.