Technology Ultimate Software Implementation Consultant (OTC)

Requirements

• Strong experience in Order-to-Cash (O2C) processes with a solid understanding of end-to-end process flows, including:
  • Credit Management
  • Collections
  • Cash Application
  • Deductions Management
  • Billing
  • Dispute Management
  • Customer Master Data
• Proven ability to perform process analysis and optimization activities, including:
  • Assessing current O2C processes and identifying improvement areas
  • Recognizing control gaps, inefficiencies, and automation opportunities
  • Gathering and documenting business requirements
  • Facilitating process workshops and discovery sessions
• Experience designing and improving future-state (TO-BE) O2C processes based on industry best practices and business requirements, with consideration of HighRadius capabilities.
• Hands-on experience with HighRadius solution design and configuration, including:
  • Translating business needs into functional solution designs
  • Defining workflows, business rules, strategies, queues, prioritization logic, and automation scenarios
  • Supporting process configuration and solution alignment
• Knowledge of integration concepts between HighRadius and ERP systems, such as:
  • SAP
  • Oracle
  • JD Edwards
  • Microsoft Dynamics
• Experience creating and contributing to functional and process documentation, including:
  • Functional Design Documents (FDD)
  • Process Design Documents (PDD)
  • Business Requirement Documents (BRD)
• Ability to collaborate effectively with business stakeholders, IT teams, and implementation partners during O2C transformation and optimization initiatives.