Front Office Support Engineer (Relocation to Sweden)

Description

Provide first-line functional support for stakeholders across front-, middle-, and back-office functions in a Murex environment. Diagnose and resolve user issues, work directly with onsite front-office and business users, and help ensure efficient application usage.

Responsibilities

• Act as first-line support for stakeholders across front-, middle-, and back-office functionality.
• Diagnose and resolve functional issues in the Murex environment.
• Collaborate directly with onsite front-office users and business users.
• Manage incidents, problems, and changes according to established processes.
• Prioritize and coordinate workload based on differing business priorities.
• Share knowledge through training calls and internal documentation of issue resolutions.
• Contribute to migration or upgrade activities, including testing.
• Propose ideas to streamline and automate processes.

Requirements

• Knowledge of front-, middle-, and back-office functionality.
• Familiarity with Agile ways of working.
• Knowledge of SNAP, JIRA, and Confluence.
• Good knowledge of asset classes and products including Derivatives, FX, Equities, and Fixed Income.
• Very strong verbal and written communication skills.
• Knowledge of Incident, Problem, and Change Management.
• Ability to manage and prioritize workload according to business needs and coordinate competing priorities.
• Ability and willingness to share knowledge through training and internal documentation.

Preferred Qualifications

• Experience with migration or upgrade activities and testing.
• Technical experience with SQL and Unix.
• Knowledge of FX and IRD products with optionality.

Nice to Have

• Trade Entry for FX and IRD products with optionality and structured trade products.
• Datamart and Reporting.
• Trade Lifecycle knowledge, including Contract, Exchange Task workflows, and DataDictionary.
• Front-office Simulation Views, including portfolio simulation by trade, by position, and on-the-fly simulation.
• Realtime setup, RTBS, and Market Data troubleshooting for intraday and end-of-day processing.
• Integrations with systems such as Markitwire and Bloomberg.
• Pricing and structuring of trades, including P&L impact of trade actions.
• Strong knowledge of FO/Valuation modules.
• Routine activities such as IMM and EOQ.