Salesforce Business Solution Architect

Join as a Salesforce Business Solution Architect and shape scalable solutions that drive business value. Work at the intersection of business and technology, translating complex needs into effective, user-friendly solutions on the Salesforce platform. Collaborate with global, cross-functional teams and influence product direction, solution quality and customer experience across Salesforce ecosystems.

Responsibilities

• Take ownership of end-to-end solution design to align with business needs and strategic objectives.
• Collaborate with product stakeholders to define scope, devise plans and develop roadmaps.
• Develop business cases and conduct feasibility assessments for new initiatives.
• Facilitate requirement workshops with global and regional teams.
• Align detailed designs to architectural standards and ensure traceability to requirements.
• Focus on user experience and Salesforce’s out-of-the-box capabilities for optimal outcomes.
• Ensure compliance with security policies and regulatory requirements in service delivery.
• Provide input into decision-making processes alongside business stakeholders.
• Document solutions to ensure clarity and quality in agile environments.
• Plan and coordinate deployments with project and operations teams.
• Ensure solution readiness and stability during environment transitions.

Requirements

• Strong functional expertise in Salesforce (Service Cloud, Health Cloud) and solid platform knowledge.
• Background in business or technology, or equivalent practical experience.
• Fluency in written and spoken English.
• Extensive experience in solution design, business analysis or similar roles in healthcare.
• Experience working within complex global multi-team environments.
• Knowledge of Patient Services and pharmacovigilance processes.
• Excellent communication, presentation and stakeholder management skills.
• Ability to work effectively in matrix and multicultural organizations.
• Organizational strength with strong attention to detail and deadlines.
• Results-oriented mindset with a proactive attitude.

We offer

• Supportive team and agile, startup-like culture.
• Hybrid-by-design work mode and opportunity to work remotely within Poland.
• Chance to work abroad for up to 60 days annually.
• Business-driven relocation opportunities.
• Career development programs.
• Thought leadership, mentoring, soft-skills and well-being programs.
• Certification opportunities: Anthropic, Gemini, GCP, Azure and AWS.
• English classes.
• Stable pay.
• Participation in the Employee Stock Purchase Plan with a 15% discount.
• Benefits package: health insurance, multisport and shopping vouchers.
• Referral bonuses up to $2,000.
• Offices with entertainment and relaxation zones, table tennis, football, free snacks and coffee.
• Corporate, social and well-being events.

Benefits listed above are available to employees only.

Contractor arrangements are available. Terms of B2B cooperation agreements are agreed individually.

Only selected candidates will be contacted.