Agentic Design Lead

Responsibilities

Design agentic systems that work in practice

• Map the current state of the workflow, then define how the agentic system should behave in it: decision loops, orchestration patterns, and human-in-the-loop interactions.
• Design interaction patterns that determine whether the system is trusted: delegation, critique, escalation, and human override.
• Translate abstract agentic concepts into clear, implementable system and interaction designs that engineering can build from.
• Evaluate designs on reliability, usability, scalability, and operational impact before they are built rather than after.

Set the autonomy boundary and own that decision

• Determine the right level of human involvement and agent autonomy based on risk, control, trust, and the consequences of failure in the specific workflow.
• Make informed trade-offs between autonomy, control, and complexity, and record the reasoning so it can be challenged later.
• Help teams decide when an agentic approach is appropriate and when it is not.

Drive outcome-oriented design decisions

• Start from the purpose of the workflow and challenge inherited steps, handoffs, and controls so the future state removes process debt instead of digitizing it.
• Ground the design in real operating conditions: user behavior, policies, dependencies, exception paths, and edge cases.
• Prioritize scope, speed, and quality to protect delivery.

Design for trust and adoption

• Design so people can understand the system, trust it, and absorb it into daily work without new friction.
• Ensure the design reflects how the system will be used in practice, not only how it works in theory.
• Plan what changes in a user's day, what guardrails they need, and how exceptions are handled.

Partner across disciplines

• Work closely with engineers, architects, client leaders, and strategy teams.
• Act as connective tissue between concept, implementation, and adoption.
• Influence decisions through clarity of thought, not authority.

Establish reusable patterns

• Codify learnings into design patterns, frameworks, and guidance that other teams can reuse.
• Balance standardization with the flexibility different use cases need.
• Refine patterns based on field feedback and production behavior.

Requirements

Primary skills

• Agentic system and interaction design
• Decision-loop and orchestration pattern design
• Human-in-the-loop, escalation, and override mechanisms
• Setting and defending autonomy and control boundaries
• Translating user workflows into system behavior
• Building workflows with low-code and no-code tools
• Background in product design, systems design, or architecture
• Cross-functional leadership and influence
• Structured reasoning and clear communication

Additional skills (nice to have)

• Exposure to AI-enabled or automation-heavy workflows
• Experience codifying patterns, frameworks, or playbooks
• Familiarity with usability testing and adoption feedback loops
• Ability to read evaluation results to determine whether a design assumption held
• Experience working in startup or innovation lab environments

Benefits

• General benefits depend on the form of employment.
• Hybrid work model combining office and remote work.
• Attractively located office with collaboration spaces.
• Onsite parking space for employees.
• Referral program with financial bonus.
• Life insurance.
• Development budget, including language courses and others.
• Clear career path with the possibility to gain experience in an international environment.
• Access to an internal learning platform with multiple trainings oriented toward professional growth.

Lifestyle benefits

• Access to MyBenefit platform, including Multisport.
• Team-building activities.
• Charity initiatives.
• Working environment promoting diversity and inclusion.

Health benefits

• Private medical care — Platinum Package.