Staff UX Researcher, GeminiApp, DeepMind

Minimum qualifications

• Bachelor's degree in Human-Computer Interaction, Psychology, Cognitive Science, or a related field, or equivalent practical experience.
• 8 years of experience in User Experience Research, Product Strategy, or a related field within consumer-facing technology.
• Experience in qualitative and quantitative research methods.

Preferred qualifications

• Experience working on systems such as AI, search, algorithmic feeds, or cloud platforms where the user experience is driven by machine learning.
• Experience influencing executive stakeholders and managing product changes through evidence-based narratives.

Description

Artificial intelligence will be one of humanity’s most transformative inventions. The role focuses on advancing AI development to solve complex global challenges and accelerate high-quality product innovation for billions of users, with safety and ethics as priorities.

Responsibilities

• Identify the next wave of user needs in generative AI.
• Move beyond tactical testing to lead foundational research that informs the multi-year product roadmap.
• Define the signals used for model tuning through Reinforcement Learning from Human Feedback (RLHF) to ensure the AI’s personality and reasoning align with user expectations.
• Partner with Research, Product Management, and Strategy and Operations to integrate user insights into core business and technical strategy.
• Develop and scale new frameworks for evaluating AI.
• Pioneer ways to measure complex concepts such as hallucination tolerance, creative agency, and collaborative trust that traditional UX metrics often miss.