Head of Technology

🏢 Summary: Strategic Chief of Staff role partnering with executive leadership to lead high-impact cross-functional initiatives across operations, marketing, finance, merchandising, and growth channels. The position focuses on translating complex business problems into actionable plans, driving execution, and improving organizational performance in a fast-paced omnichannel retail environment. 🗂️ Requirements: Bachelor's degree, 4–8+ years in consulting, investment banking, or operating roles, Experience owning complex initiatives end-to-end, Strong analytical and problem-solving skills, Executive-level communication skills, Project management and organizational skills, Ability to influence cross-functional stakeholders, Ability to work in fast-paced and ambiguous environments 📃 Skills: PMO, Analytics, Finance, Operations, Marketing, Merchandising, eCommerce, Retail, Logistics, Supplychain, Fulfillment, ROI, Strategy, Projectmanagement 🏢 Description: True Classic is hiring a Chief of Staff to lead the company's most critical, high-impact initiatives across the business. This role is designed for a highly strategic, analytical, and execution-oriented generalist who thrives in ambiguity, operates with extreme ownership, and can drive complex initiatives from problem definition through execution and results. The Chief of Staff will work directly with the President, CEO, and Chief Transformation Officer to identify, structure, and execute the highest-priority opportunities facing the business at any given moment. Given the company's scale and growth trajectory, this role offers significant autonomy, cross-functional exposure, and the opportunity to shape how the company operates at the highest level. All roles are global and omni-channel, leading designated areas of accountability across all product categories, countries, and sales and marketing channels. This role will have impact across DTC, retail, wholesale, marketplaces, and emerging channels, ensuring strategic alignment and executional rigor across the enterprise. Areas of Accountability Executive Priority Initiatives - Own and drive the company's highest-priority strategic and operational initiatives, serving as the quarterback responsible for clarity, momentum, and outcomes from start to finish - Translate ambiguous problems into structured workplans with clear success metrics - Drive execution across multiple teams, holding stakeholders accountable to timelines and results - Ensure initiatives move from strategy to action to measurable impact Strategic Analysis & Business Problem-Solving - Apply a rigorous, first-principles approach to diagnosing opportunities and risks across the business - Conduct deep-dive analyses on growth opportunities, operational performance, and new initiatives - Develop clear recommendations grounded in data, customer insight, and financial impact - Support decision-making with concise, executive-ready materials PMO Leadership - Act as the connective tissue across functions to ensure complex, multi-team initiatives are executed effectively, coordinating efforts across Marketing, Product, Merchandising, Operations, and Finance - Establish operating cadences, decision frameworks, and execution rhythms for priority initiatives and track and measure ongoing impact - Proactively identify risks, tradeoffs, and dependencies and resolve them before they stall progress Executive Operating Rhythm & Leadership Enablement - Support strategy, preparation, and follow-through for leadership meetings, offsites, and company all-hands - Ensure strategic priorities are clearly communicated and translated into execution - Identify opportunities to improve how decisions are made and how teams operate Example Initiatives - Wholesale commercial channel acceleration: accelerate and professionalize the wholesale channel end-to-end, inclusive of pipeline management, sales support, and go-to-market mobilization - End-to-end operations efficiency & effectiveness across supply chain, warehousing, logistics, and fulfillment - Integrated marketing and GTM calendar ownership across campaigns, launches, and promotions - Pricing and promotion strategy optimization across omnichannel environments - New strategic opportunities focused on growth, margin, or speed Cross-Functional Collaboration - Executive leadership: strategic alignment, decision-making, and operating cadence - Marketing: channel strategy, performance optimization, and experimentation - Merchandising & Product: product strategy, assortment decisions, and lifecycle management - Operations: execution feasibility, speed, and scalability - Finance: business case development, ROI tracking, and performance measurement Qualifications - Bachelor's degree required - 4–8+ years of experience in top-tier consulting, investment banking, or operating roles - Proven ability to own complex initiatives end-to-end in fast-paced environments - Exceptional analytical and problem-solving skills - Strong executive communication and interpersonal skills - Excellent project management and organizational skills - Demonstrated ability to influence without authority and work cross-functionally - Entrepreneurial mindset with hands-on execution ability - Ability to thrive in fast-paced, ambiguous environments and drive change effectively Preferred Qualifications - Experience in consumer, eCommerce, retail, or marketplace businesses - Prior Chief of Staff, Strategy & Operations, or Special Projects experience - Comfort operating in ambiguity and founder-led environments Workplace Arrangement - 3x/week in-office in Calabasas Compensation and Benefits Compensation - Competitive salary plus performance-based bonus Time Off - Unlimited PTO and sick time Health & Wellness - Company-paid medical, dental, and vision insurance - $100/month Health & Wellness Stipend - Free Employee Assistance Program (EAP) Work & Growth Support - $100/month Personal Workspace/Office Stipend Perks - $1,000/year merchandise allowance - 401(k) plan with 3% company match The company is an equal opportunity employer and supports workplace diversity and inclusion.

🏢 Summary: Senior Product Engineer role focused on building full-stack applications, AI-assisted workflows, automation systems, and cloud infrastructure in a remote-first environment. The position emphasizes end-to-end ownership, AI-native development practices, and delivering measurable business impact across multiple technical domains. 🗂️ Requirements: Experience building production web applications, Experience with modern application frameworks, Experience designing A/B testing frameworks, Knowledge of cloud infrastructure, Experience with relational databases and query optimization, Proficiency with Git-based workflows and CI/CD, Ability to use AI-assisted development tools in production, Strong architectural and systems thinking, Ability to independently deliver complex software systems, Authorization to work in the United States 📃 Skills: PHP, Python, TypeScript, Laravel, Astro, AWS, Cloudflare, MySQL, Datadog, PostHog, Git, CI/CD, LLMs, RAG, Embeddings, Containerization, Orchestration 🏢 Description: What makes TechnologyAdvice unique is the breadth of problems our teams solve. Our engineers work across content platforms, data products, AI-powered workflows, lead generation systems, revenue operations, analytics, and internal business tools. Rather than being confined to a single product area, engineers have the opportunity to create impact across nearly every part of the business. Our Engineering Team builds and maintains the platforms, data pipelines, automation systems, and infrastructure that power the company. We believe exceptional engineers create value by solving business problems, not just writing code, and we empower our teams to work directly with stakeholders to identify opportunities and deliver solutions. We are a lean, high-leverage engineering organization where individual engineers can have outsized influence on company outcomes. Unlike many engineering roles focused on a single product, you'll have the opportunity to work across content platforms, revenue systems, AI workflows, analytics, automation, and internal business tools. We value ownership, execution, and business impact over years of experience. Exceptional candidates who consistently turn ideas into production systems and demonstrate extraordinary leverage through AI-assisted development are encouraged to apply. The opportunity We're seeking a Senior Product Engineer who uses AI as a core part of their engineering workflow. You'll leverage modern AI tools to accelerate software delivery while maintaining high standards for architecture, reliability, security, and maintainability. We believe exceptional engineers can create outsized business impact when empowered by modern AI tools, and we're building around that philosophy. As an individual contributor on our distributed team, you'll independently identify opportunities, define solutions, and deliver systems from concept to production. You'll work across the full lifecycle of software development—including discovery, architecture, implementation, deployment, and ongoing iteration—while collaborating closely with engineers, business stakeholders, and operational teams throughout the organization. Success in this role is measured by business impact, speed of execution, quality of solutions, and the ability to independently identify and deliver high-value opportunities. If you thrive in ambiguity, enjoy solving real business problems, and are excited by the idea of using AI to increase your engineering leverage, we'd love to talk. The best candidates for this role are naturally curious, highly autonomous, and energized by identifying opportunities that others overlook. What you'll do - Apply AI-assisted development practices to rapidly prototype, validate, and ship production-ready solutions - Identify opportunities across the business where software, automation, data, or AI can create meaningful operational, product, or revenue impact - Own solutions end-to-end—from discovery and scoping through architecture, implementation, deployment, measurement, and ongoing iteration - Collaborate directly with business stakeholders to understand problems, define solutions, communicate trade-offs, and measure outcomes - Design, build, and maintain full-stack applications, backend services, automations, and internal tools that drive business value - Contribute to architectural decisions, technical strategy, and long-term platform evolution - Work directly with cloud infrastructure and edge platforms, including AWS and Cloudflare - Monitor, troubleshoot, and improve system reliability, observability, performance, and operational excellence - Conduct thoughtful code reviews, uphold high engineering standards, and mentor other engineers - Continuously evaluate new technologies, AI capabilities, and development practices that can increase team effectiveness and engineering leverage Who you are Product Ownership & Execution - Demonstrated ability to move from ambiguous business problems to deployed solutions, collaborating directly with stakeholders throughout discovery, delivery, and measurement - Proven track record of independently delivering complex software systems and business outcomes with minimal oversight - Strong judgment in evaluating build-vs-buy decisions and identifying opportunities to leverage existing platforms, automation, and AI before building custom solutions AI-Native Engineering - Demonstrated ability to effectively leverage AI-assisted development tools in production environments while maintaining high standards for quality, security, performance, and maintainability - Strong systems thinking and architectural judgment to validate, refine, and extend AI-generated solutions Technical Expertise - Experience building and maintaining production web applications - Comfortable working within modern application frameworks - Experience designing and implementing experimentation and A/B testing frameworks - Working knowledge of cloud infrastructure - Solid experience with relational databases, including writing and optimizing queries both within and outside of ORMs - Proficiency with Git-based development workflows, code reviews, CI/CD pipelines, and automated deployment practices Collaboration & Communication - Strong communication skills and the ability to collaborate effectively across technical and non-technical stakeholders in a globally distributed organization - Self-driven, highly autonomous, and comfortable operating in a remote-first environment while managing priorities and consistently delivering results Experience with PHP, Python, TypeScript, Laravel, Astro, AWS, Cloudflare, MySQL, Datadog, PostHog, LLM APIs, embeddings, RAG architectures, agent frameworks, infrastructure-as-code, containerization, or orchestration is helpful. Engineering Culture - We ship frequently — small, incremental changes deployed via GitOps - We embrace AI — use of AI-powered tools such as Cursor, Claude, and ChatGPT to accelerate development - We own our infrastructure — engineers are empowered to improve the systems they build - We optimize for outcomes — engineers are encouraged to identify opportunities, challenge assumptions, and solve business problems What we offer you - Career growth opportunities with mentorship and leadership programs - Flex Fridays with adjustable schedules - Remote-first work environment - Flexible PTO - Medical, dental, and vision coverage - Life, AD&D, short-term, and long-term disability insurance - 401K with company match - Paid parental leave - Wellness perks and fitness reimbursements - Pet insurance - Speaker series bonus opportunities - Book reimbursement program - Bucket list benefit after 3 years - In-office catered lunches Work authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and maintain authorization throughout employment. Salary Range Annual pay range: $160,000—$230,000 USD Pre-employment screening required. Any AI-generated or incomplete application answers will be auto-rejected.

🏢 Summary: Opportunity for a Forward Deployed Engineer (GTM) to lead the technical side of enterprise AI platform deals, owning discovery, architecture design, and proof-of-concept delivery for production-grade agentic AI systems. The role combines backend engineering, AI/ML expertise, and customer-facing technical leadership to drive successful adoption of an AI control plane and Kubernetes-based compute platform. You will shape production AI architectures, build integrations and workflows, and influence product direction based on field feedback. 🗂️ Requirements: 3–7 years of backend software engineering experience, Production systems ownership and delivery experience, Proficiency in Python, Go, or TypeScript, Experience with Kubernetes or major cloud platforms (AWS, Azure, or GCP), Hands-on experience with LLMs, agents, evals, or ML pipelines in production, Ability to lead architecture discussions with engineering stakeholders 📃 Skills: Python, Go, TypeScript, Kubernetes, AWS, Azure, GCP, LLM, LangChain, vLLM, SGLang, Triton, MCP, ML, MLOps 🏢 Description: About TrueFoundry Every production AI system whether it's powering customer support, writing code, analyzing financial data, or diagnosing medical conditions needs the same foundational infrastructure. A way to route between models. A way to manage tools and integrate them securely. A way to orchestrate agents and enforce governance. A unified compute layer to run it all. That infrastructure layer is being built right now. We're TrueFoundry, and we're building it. We're looking for a Forward Deployed Engineer- GTM to join the team. The Problem We're Solving Companies are moving beyond simple chatbots to production agentic systems. These systems route between OpenAI, Anthropic, Google, and self-hosted models. They integrate dozens of tools via protocols like MCP. They orchestrate multi-agent workflows where agents coordinate with other agents. The infrastructure to support this doesn't exist yet. You can't just duct-tape together a few API calls and call it production-ready. You need a control plane that handles: - Intelligent routing with observability, cost policies, and fallback logic - Centralized tool and MCP server management with security and lifecycle controls - Agent orchestration with governance and guardrails - A unified compute layer to run self-hosted models, custom tools, and agents We've built two products to solve this: AI Gateway is the control plane five composable components (Prompts, LLM Gateway, MCP Gateway, Guardrails, Agent Gateway) that handle routing, orchestration, and governance. AI Deploy is the compute layer of Kubernetes-based platform that abstracts ML workloads as standard software primitives, so everything runs on unified infrastructure. We're Series A, backed by Intel Capital and Sequoia. Companies like CVS, Mastercard, Siemens, Paytm, Synopsys, and Zscaler run production AI workloads on our platform. What you'll do - Own the technical arc of the deal: discovery and the in-depth demo, the architecture discussion with the customer's engineering leaders, and the POC - all the way through to close. - Win the POC on technical merit: Co-define the success criteria with the customer, run the execution tracker and the milestones, and write the integration glue, agent workflows, and eval pipelines that prove value in their environment. The goal is delivered impact, not lines of code. - Make the architecture calls that decide how the customer would run AI in production. You are the technical decision-maker in the room - the CTO in the room - and the person their engineering leaders trust. - Be the technical face of TrueFoundry to enterprise customers, and earn the credibility that turns an evaluation into a signed contract. - Steer the product. You see, first-hand, what customers pull toward and where their first production win lands. Compile that field signal and bring structured, data-backed asks to TrueFoundry's engineering and product teams - your intuition helps shape the roadmap. Who we're looking for - Backend Engineering Experience: 3 to 7 years of backend software engineering experience with production systems you have shipped and owned. Strong in Python, Go, or TypeScript. Comfortable with Kubernetes or any major cloud (AWS, Azure, GCP). - Business Acumen: You don't just question the how but also the why - discovering impact, architecture design and deal-winning opportunities. - AI and ML literacy: You have worked with LLMs, agents, evals, or ML pipelines in production. Familiarity with the modern stack (vLLM, SGLang, LangChain, Triton, model serving) is a strong plus. - Design and Architecture: Comfortable leading an architecture discussion with a customer's engineering leaders, then doing the work yourself. High agency and a bias for action. We especially welcome founding engineers and CTOs of early-stage startups, as well as engineers from infrastructure, MLOps, and developer-tool companies. Growth path Engineering ladder: Senior FDSE to Staff or Principal FDSE, with named-account ownership and architectural authority at every level. Leadership ladder: Lead FDSE to Head of FDSE, building and running the function. Cross-functional: the role builds the breadth that leads to CTO, VP of Engineering, and founder paths. Many FDSE alumni have gone on to start their own companies.

🏢 Summary: Hands-on Forward Deployed AI Product Manager role focused on building and deploying AI-powered workflows for clinical research operations. The position combines product management, AI application development, and cross-functional collaboration to improve operational efficiency and scalability. Candidates will work with LLMs, workflow automation, and healthcare-related systems in a fast-moving, iterative environment. 🗂️ Requirements: 4+ years building and shipping software products, AI applications, technical solutions, or production systems, Experience with large language models, prompt engineering, agent design, RAG, evaluation frameworks, and workflow automation, Strong technical fluency with modern AI development workflows and tooling, Experience translating business problems into scalable technical solutions, Familiarity with Python, Ability to work with engineering and technical teams throughout implementation, Strong written and verbal communication skills, Ability to prioritize and drive outcomes in ambiguous environments 📃 Skills: Python, LLM, RAG, AI, LangGraph, AgentCore, FHIR, OMOP, HIPAA, GxP, EMR 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide. At Iterative Health, we are transforming clinical research through the power of AI, technology, and human expertise. Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to improve patient outcomes. Through the Iterative Health Site Network — a premier network of 100+ clinical research sites across the US and Europe — we help expand and expedite access to novel therapeutics for patients in need. Accelerating clinical research is one of the defining challenges in healthcare. Promising therapies exist that patients can't access because the operational infrastructure to run clinical trials efficiently doesn't exist yet. We're building it. Why This Role Matters As a Forward Deployed AI Product Manager at Iterative Health, you will work cross functionally to identify, build, and deploy AI-powered solutions that transform how clinical research operations are executed. This is a highly hands-on role that sits at the intersection of product, engineering, and operations. You will partner closely with end users to understand their workflows, identify opportunities where AI can create meaningful leverage, rapidly prototype solutions, and deploy them into production. The ideal candidate combines strong product instincts with technical fluency and a builder mentality. You are equally comfortable sitting alongside a clinical operator to understand a workflow as you are working with engineers and AI tooling to bring a solution to life. You will work across Clinical Operations, Site Operations, Trial Enrollment, Business Development, and Corporate Functions, identifying high-impact opportunities and owning them from concept through deployment and adoption. This role reports to the Product organization and partners closely with Engineering, Data Science, Security, and Operational Leadership teams. Where You'll Drive Impact Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation Translate complex operational challenges into well-defined AI solutions with measurable business outcomes Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability Work through the operational and technical details required to move solutions from proof-of-concept to production Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%) Perform related duties as requested You Might Thrive in This Role If You enjoy operating in highly ambiguous environments and creating structure where none exists You are equally effective working with executives, operators, engineers, and data scientists You can quickly understand how people actually work and identify opportunities to improve workflows through technology You value rapid experimentation and iterative learning over lengthy planning cycles You have strong judgment about where AI adds value and where traditional solutions may be more appropriate You are energized by building and deploying solutions that create immediate impact for users You are comfortable moving between strategy, execution, and hands-on problem solving What Success Looks Like Within your first 12 months, you will: Deploy multiple AI-powered workflows that deliver measurable improvements in efficiency, quality, speed, or user experience Establish trusted partnerships with operational teams across the organization Develop repeatable frameworks for evaluating and scaling AI applications Identify and help operationalize reusable platform capabilities that accelerate future AI development Drive meaningful adoption of AI solutions across key business functions How We Work Collaborative and low-ego team environment Fast-moving and highly iterative culture Strong focus on ownership and accountability Mission-driven and patient-centered mindset Open communication and continuous learning Comfortable navigating evolving business needs What You Bring to the Team 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation Strong technical fluency with modern AI development workflows and tooling Experience collaborating directly with end users to understand business problems and translate them into scalable solutions Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences Demonstrated ownership mindset and bias toward action Preferred Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services) Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI) Interest in growing toward a senior product role over time — this role is designed as a natural bridge Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP) Experience working with messy, real-world data and turning it into something useful without pretending it's clean Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health Mental health and wellness support through Spring Health Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years 401(k) program with a company match of up to 3% (up to $3,000 annually) Weekly in-office lunch benefit every Tuesday 100% company-paid short-term and long-term disability coverage Annual wellness and professional development stipend to support your health and growth And more! At Iterative Health, we believe great people drive innovation. If you're excited about helping transform the future of clinical research while building scalable people strategies that support growth and impact, we encourage you to apply. New York pay range$170,000—$250,000 USDAt Iterative Health, we're actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

🏢 Summary: Hands-on Forward Deployed AI Product Manager role focused on building and deploying AI-powered workflows and agentic systems for clinical research operations. The position combines product management, AI development, and operational collaboration to improve efficiency, scalability, and user experience across healthcare research functions. The role offers hybrid work in NYC or Boston with strong benefits and opportunities to shape enterprise AI strategy and platforms. 🗂️ Requirements: 4+ years building and shipping software products, AI applications, or production systems, Experience with large language models, Experience with prompt engineering, Experience with agent design, Experience with retrieval-augmented generation, Experience with workflow automation, Strong technical fluency with modern AI development tooling, Ability to collaborate with end users and translate business problems into scalable solutions, Familiarity with Python, Strong written and verbal communication skills, Ability to work with technical and non-technical teams, Ability to navigate ambiguity and drive outcomes 📃 Skills: Python, LLM, RAG, AI, LangGraph, FHIR, OMOP, HIPAA, GxP, EMR, AgentCore, SDK 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide. At Iterative Health, we are transforming clinical research through the power of AI, technology, and human expertise. Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to improve patient outcomes. Through the Iterative Health Site Network — a premier network of 100+ clinical research sites across the US and Europe — we help expand and expedite access to novel therapeutics for patients in need. Accelerating clinical research is one of the defining challenges in healthcare. Promising therapies exist that patients can't access because the operational infrastructure to run clinical trials efficiently doesn't exist yet. We're building it. Why This Role Matters As a Forward Deployed AI Product Manager at Iterative Health, you will work cross functionally to identify, build, and deploy AI-powered solutions that transform how clinical research operations are executed. This is a highly hands-on role that sits at the intersection of product, engineering, and operations. You will partner closely with end users to understand their workflows, identify opportunities where AI can create meaningful leverage, rapidly prototype solutions, and deploy them into production. The ideal candidate combines strong product instincts with technical fluency and a builder mentality. You are equally comfortable sitting alongside a clinical operator to understand a workflow as you are working with engineers and AI tooling to bring a solution to life. You will work across Clinical Operations, Site Operations, Trial Enrollment, Business Development, and Corporate Functions, identifying high-impact opportunities and owning them from concept through deployment and adoption. This role reports to the Product organization and partners closely with Engineering, Data Science, Security, and Operational Leadership teams. Where You'll Drive Impact Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation Translate complex operational challenges into well-defined AI solutions with measurable business outcomes Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability Work through the operational and technical details required to move solutions from proof-of-concept to production Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%) Perform related duties as requested You Might Thrive in This Role If You enjoy operating in highly ambiguous environments and creating structure where none exists You are equally effective working with executives, operators, engineers, and data scientists You can quickly understand how people actually work and identify opportunities to improve workflows through technology You value rapid experimentation and iterative learning over lengthy planning cycles You have strong judgment about where AI adds value and where traditional solutions may be more appropriate You are energized by building and deploying solutions that create immediate impact for users You are comfortable moving between strategy, execution, and hands-on problem solving What Success Looks Like Within your first 12 months, you will: Deploy multiple AI-powered workflows that deliver measurable improvements in efficiency, quality, speed, or user experience Establish trusted partnerships with operational teams across the organization Develop repeatable frameworks for evaluating and scaling AI applications Identify and help operationalize reusable platform capabilities that accelerate future AI development Drive meaningful adoption of AI solutions across key business functions How We Work Collaborative and low-ego team environment Fast-moving and highly iterative culture Strong focus on ownership and accountability Mission-driven and patient-centered mindset Open communication and continuous learning Comfortable navigating evolving business needs What You Bring to the Team 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation Strong technical fluency with modern AI development workflows and tooling Experience collaborating directly with end users to understand business problems and translate them into scalable solutions Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences Demonstrated ownership mindset and bias toward action Preferred Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services) Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI) Interest in growing toward a senior product role over time — this role is designed as a natural bridge Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP) Experience working with messy, real-world data and turning it into something useful without pretending it's clean Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health Mental health and wellness support through Spring Health Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years 401(k) program with a company match of up to 3% (up to $3,000 annually) Weekly in-office lunch benefit every Tuesday 100% company-paid short-term and long-term disability coverage Annual wellness and professional development stipend to support your health and growth And more! At Iterative Health, we believe great people drive innovation. If you're excited about helping transform the future of clinical research while building scalable people strategies that support growth and impact, we encourage you to apply. New York pay range$170,000—$250,000 USDAt Iterative Health, we're actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

🏢 Summary: Forward Deployed AI Product Manager role focused on building and deploying AI-powered workflows for clinical research operations. The position combines product management, AI solution development, and cross-functional collaboration to improve operational efficiency and scalability in healthcare research environments. Candidates will work closely with engineering, data, and operational teams to deliver production-ready AI systems using modern LLM technologies. 🗂️ Requirements: 4+ years building and shipping software products, AI applications, technical solutions, or production systems, Hands-on experience with large language models, Experience with prompt engineering, agent design, RAG, evaluation frameworks, and workflow automation, Strong technical fluency with modern AI development workflows and tooling, Experience translating business problems into scalable technical solutions, Familiarity with Python, Ability to work with technical and non-technical stakeholders, Strong written and verbal communication skills, Ability to navigate ambiguity and prioritize effectively 📃 Skills: Python, LLM, RAG, LangGraph, FHIR, OMOP, HIPAA, GxP, AI, EMR 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide. At Iterative Health, we are transforming clinical research through the power of AI, technology, and human expertise. Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to improve patient outcomes. Through the Iterative Health Site Network — a premier network of 100+ clinical research sites across the US and Europe — we help expand and expedite access to novel therapeutics for patients in need. Accelerating clinical research is one of the defining challenges in healthcare. Promising therapies exist that patients can't access because the operational infrastructure to run clinical trials efficiently doesn't exist yet. We're building it. Why This Role Matters As a Forward Deployed AI Product Manager at Iterative Health, you will work cross functionally to identify, build, and deploy AI-powered solutions that transform how clinical research operations are executed. This is a highly hands-on role that sits at the intersection of product, engineering, and operations. You will partner closely with end users to understand their workflows, identify opportunities where AI can create meaningful leverage, rapidly prototype solutions, and deploy them into production. The ideal candidate combines strong product instincts with technical fluency and a builder mentality. You are equally comfortable sitting alongside a clinical operator to understand a workflow as you are working with engineers and AI tooling to bring a solution to life. You will work across Clinical Operations, Site Operations, Trial Enrollment, Business Development, and Corporate Functions, identifying high-impact opportunities and owning them from concept through deployment and adoption. This role reports to the Product organization and partners closely with Engineering, Data Science, Security, and Operational Leadership teams. Where You'll Drive Impact Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation Translate complex operational challenges into well-defined AI solutions with measurable business outcomes Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability Work through the operational and technical details required to move solutions from proof-of-concept to production Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%) Perform related duties as requested You Might Thrive in This Role If You enjoy operating in highly ambiguous environments and creating structure where none exists You are equally effective working with executives, operators, engineers, and data scientists You can quickly understand how people actually work and identify opportunities to improve workflows through technology You value rapid experimentation and iterative learning over lengthy planning cycles You have strong judgment about where AI adds value and where traditional solutions may be more appropriate You are energized by building and deploying solutions that create immediate impact for users You are comfortable moving between strategy, execution, and hands-on problem solving What Success Looks Like Within your first 12 months, you will: Deploy multiple AI-powered workflows that deliver measurable improvements in efficiency, quality, speed, or user experience Establish trusted partnerships with operational teams across the organization Develop repeatable frameworks for evaluating and scaling AI applications Identify and help operationalize reusable platform capabilities that accelerate future AI development Drive meaningful adoption of AI solutions across key business functions How We Work Collaborative and low-ego team environment Fast-moving and highly iterative culture Strong focus on ownership and accountability Mission-driven and patient-centered mindset Open communication and continuous learning Comfortable navigating evolving business needs What You Bring to the Team 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation Strong technical fluency with modern AI development workflows and tooling Experience collaborating directly with end users to understand business problems and translate them into scalable solutions Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences Demonstrated ownership mindset and bias toward action Preferred Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services) Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI) Interest in growing toward a senior product role over time — this role is designed as a natural bridge Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP) Experience working with messy, real-world data and turning it into something useful without pretending it's clean Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health Mental health and wellness support through Spring Health Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years 401(k) program with a company match of up to 3% (up to $3,000 annually) Weekly in-office lunch benefit every Tuesday 100% company-paid short-term and long-term disability coverage Annual wellness and professional development stipend to support your health and growth And more! At Iterative Health, we believe great people drive innovation. If you're excited about helping transform the future of clinical research while building scalable people strategies that support growth and impact, we encourage you to apply. New York pay range$170,000—$250,000 USDAt Iterative Health, we're actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

🏢 Summary: Remote Director of Technology role leading engineering, cybersecurity, IT operations, and AI innovation in a healthcare technology environment. The position combines strategic technology leadership with hands-on software engineering responsibilities to build scalable, secure, and compliant healthcare platforms. Candidates will drive product delivery, mentor engineering teams, and implement AI-powered solutions that improve patient care and operational efficiency. 🗂️ Requirements: 8+ years software engineering experience, 3+ years leading engineering teams or technology organizations, Experience in technology leadership roles, Experience in SaaS, healthcare technology, or digital health environments, Experience leading cross-functional initiatives and technical teams, Experience with modern web application frameworks, Experience with API development and system integrations, Experience with cloud platforms, Experience with relational and NoSQL databases, Experience with DevOps and CI/CD pipelines, Experience with information security and compliance frameworks, Experience with AI and LLM technologies, Ability to write and review production-quality code, Knowledge of HIPAA and healthcare security standards 📃 Skills: AWS, Azure, GCP, API, CI/CD, DevOps, HIPAA, HITRUST, SOC2, LLM, AI, SaaS, NoSQL, SQL, Cloud, Cybersecurity, DevSecOps, Telehealth 🏢 Description: Director of Technology Department: Technology Reports To: Executive Leadership Lead the Future of Technology in Mental Healthcare At Backpack Healthcare, we're on a mission to make high-quality mental healthcare more accessible for children, adolescents, and families. Technology is at the heart of how we deliver care—and we're looking for an exceptional Director of Technology to help shape what's next. This isn't your typical technology leadership role. We're searching for a hands-on technology leader who thrives equally in the boardroom and the codebase. You'll lead our engineering organization, drive our technology strategy, oversee cyber-security and IT operations, and help build innovative AI-powered solutions that improve patient care and business performance. If you're passionate about building scalable products, mentoring high-performing teams, solving complex technical challenges, and making a meaningful impact in healthcare, we'd love to meet you. What You'll Do As our Director of Technology, you'll serve as the strategic and technical leader responsible for driving Backpack Healthcare's technology vision while remaining actively involved in engineering execution. Lead Our Technology Strategy - Develop and execute the company's technology vision and roadmap. - Partner with executive leadership to align technology investments with business goals. - Guide technology decisions that support innovation, scalability, security, and long-term growth. - Manage technology budgets, vendor relationships, and resource planning. - Build project plans, timelines, and delivery roadmaps that keep initiatives on track. Build & Lead an Exceptional Engineering Team - Lead, mentor, and grow a high-performing software engineering organization. - Foster a culture of innovation, collaboration, accountability, and continuous improvement. - Participate directly in software development through architecture design, coding, technical reviews, and pull requests. - Establish engineering best practices, CI/CD pipelines, automated testing, observability, and DevOps excellence. - Ensure our platforms remain secure, reliable, scalable, and high-performing. Drive Product Innovation - Partner closely with business and clinical leaders to transform ideas into impactful technology solutions. - Help prioritize product investments based on business value and customer impact. - Lead sprint planning, roadmap execution, and delivery accountability. - Incorporate customer and provider feedback into product improvements. Champion Security & Compliance - Own Backpack's cybersecurity strategy and security roadmap. - Ensure compliance with HIPAA and healthcare security standards. - Lead vulnerability management, incident response planning, and security governance. - Partner with auditors and third-party vendors on compliance initiatives. - Promote secure software development across the engineering organization. Oversee IT Operations - Lead internal IT operations, SaaS administration, infrastructure, endpoint management, and technology support. - Ensure employees have secure, reliable technology to do their best work. - Develop policies and standards that strengthen operational excellence. Shape Our AI Future Artificial Intelligence is transforming healthcare—and you'll help lead that transformation. You'll: - Evaluate and implement AI solutions that improve clinical care, operational efficiency, and patient engagement. - Design and build innovative AI-powered products while ensuring responsible governance and healthcare compliance. - Identify automation opportunities that help our teams focus on what matters most: caring for patients. What We're Looking For Required Experience - 8+ years of software engineering experience. - 3+ years leading engineering teams or technology organizations. - Experience as a Director of Technology, Head of Engineering, Engineering Manager, Principal Engineer, CTO, or similar leadership role. - Experience in high-growth SaaS, healthcare technology, or digital health environments. - Proven success leading cross-functional initiatives and technical teams. Technical Expertise You'll bring experience with many of the following: - Modern web application frameworks - API development and system integrations - Cloud platforms (AWS, Azure, or GCP) - Relational and NoSQL databases - DevOps, CI/CD pipelines, and cloud-native architectures - Information security and compliance frameworks - AI and Large Language Model (LLM) technologies - Writing and reviewing production-quality code Leadership Skills We're looking for someone who can: - Inspire and develop technical teams - Communicate effectively with both technical and non-technical stakeholders - Balance strategic vision with hands-on execution - Build scalable processes while remaining adaptable - Influence across departments and drive organizational change Bonus Points If You Have - Healthcare technology experience - HIPAA, HITRUST, or SOC 2 experience - Telehealth or behavioral health platform experience - Startup or high-growth company experience - Experience leading both Product and Engineering - Experience deploying AI-powered solutions into production What Success Looks Like During your first year, you'll make a measurable impact by: - Improving engineering delivery and predictability - Increasing platform reliability and reducing technical debt - Strengthening our cybersecurity and compliance posture - Accelerating product delivery and innovation - Building and retaining an engaged, high-performing engineering team - Expanding AI capabilities across the organization - Helping Backpack scale technology that directly improves patient care Why Join Backpack Healthcare? At Backpack Healthcare, your work will have purpose. You'll help build technology that expands access to mental healthcare, improves patient outcomes, and supports the clinicians who make that care possible. You'll work alongside mission-driven leaders who believe in innovation, collaboration, and continuous improvement—and you'll have the opportunity to shape the future of healthcare technology from the ground up. Compensation & Benefits Salary: Competitive and commensurate with experience. We also offer: - Annual performance bonus opportunity - Medical, dental, and vision insurance - Paid time off and company holidays - Professional development opportunities - A collaborative, mission-driven culture - The opportunity to build technology that changes lives Ready to Make an Impact? If you're a visionary technology leader who enjoys rolling up your sleeves, solving meaningful problems, and building products that improve lives, we'd love to hear from you. Apply today and help us transform the future of mental healthcare!

🏢 Summary: Remote Director of Technology role leading engineering strategy, cybersecurity, IT operations, and AI-driven healthcare product innovation in a mental healthcare organization. The position combines hands-on software engineering leadership with executive-level technology planning, focusing on scalable SaaS platforms, compliance, and team growth. 🗂️ Requirements: 8+ years software engineering experience, 3+ years leading engineering teams or technology organizations, Experience in technology leadership roles, Experience in SaaS, healthcare technology, or digital health environments, Experience leading cross-functional technical initiatives, Knowledge of modern web application frameworks, Experience with API development and system integrations, Experience with cloud platforms, Knowledge of relational and NoSQL databases, Experience with DevOps and CI/CD pipelines, Knowledge of cybersecurity and compliance frameworks, Experience with AI and LLM technologies, Ability to write and review production-quality code, Experience with HIPAA compliance 📃 Skills: AWS, Azure, GCP, API, CI/CD, DevOps, HIPAA, HITRUST, SOC2, AI, LLM, SaaS, NoSQL, SQL, Cloud, Cybersecurity 🏢 Description: Director of Technology Department: Technology Reports To: Executive Leadership Lead the Future of Technology in Mental Healthcare At Backpack Healthcare, we're on a mission to make high-quality mental healthcare more accessible for children, adolescents, and families. Technology is at the heart of how we deliver care—and we're looking for an exceptional Director of Technology to help shape what's next. This isn't your typical technology leadership role. We're searching for a hands-on technology leader who thrives equally in the boardroom and the codebase. You'll lead our engineering organization, drive our technology strategy, oversee cyber-security and IT operations, and help build innovative AI-powered solutions that improve patient care and business performance. If you're passionate about building scalable products, mentoring high-performing teams, solving complex technical challenges, and making a meaningful impact in healthcare, we'd love to meet you. What You'll Do Lead Our Technology Strategy - Develop and execute the company's technology vision and roadmap. - Partner with executive leadership to align technology investments with business goals. - Guide technology decisions that support innovation, scalability, security, and long-term growth. - Manage technology budgets, vendor relationships, and resource planning. - Build project plans, timelines, and delivery roadmaps that keep initiatives on track. Build & Lead an Exceptional Engineering Team - Lead, mentor, and grow a high-performing software engineering organization. - Foster a culture of innovation, collaboration, accountability, and continuous improvement. - Participate directly in software development through architecture design, coding, technical reviews, and pull requests. - Establish engineering best practices, CI/CD pipelines, automated testing, observability, and DevOps excellence. - Ensure our platforms remain secure, reliable, scalable, and high-performing. Drive Product Innovation - Partner closely with business and clinical leaders to transform ideas into impactful technology solutions. - Help prioritize product investments based on business value and customer impact. - Lead sprint planning, roadmap execution, and delivery accountability. - Incorporate customer and provider feedback into product improvements. Champion Security & Compliance - Own Backpack's cybersecurity strategy and security roadmap. - Ensure compliance with HIPAA and healthcare security standards. - Lead vulnerability management, incident response planning, and security governance. - Partner with auditors and third-party vendors on compliance initiatives. - Promote secure software development across the engineering organization. Oversee IT Operations - Lead internal IT operations, SaaS administration, infrastructure, endpoint management, and technology support. - Ensure employees have secure, reliable technology to do their best work. - Develop policies and standards that strengthen operational excellence. Shape Our AI Future Artificial Intelligence is transforming healthcare—and you'll help lead that transformation. You'll: - Evaluate and implement AI solutions that improve clinical care, operational efficiency, and patient engagement. - Design and build innovative AI-powered products while ensuring responsible governance and healthcare compliance. - Identify automation opportunities that help our teams focus on what matters most: caring for patients. What We're Looking For Required Experience - 8+ years of software engineering experience. - 3+ years leading engineering teams or technology organizations. - Experience as a Director of Technology, Head of Engineering, Engineering Manager, Principal Engineer, CTO, or similar leadership role. - Experience in high-growth SaaS, healthcare technology, or digital health environments. - Proven success leading cross-functional initiatives and technical teams. Technical Expertise You'll bring experience with many of the following: - Modern web application frameworks - API development and system integrations - Cloud platforms (AWS, Azure, or GCP) - Relational and NoSQL databases - DevOps, CI/CD pipelines, and cloud-native architectures - Information security and compliance frameworks - AI and Large Language Model (LLM) technologies - Writing and reviewing production-quality code Leadership Skills We're looking for someone who can: - Inspire and develop technical teams - Communicate effectively with both technical and non-technical stakeholders - Balance strategic vision with hands-on execution - Build scalable processes while remaining adaptable - Influence across departments and drive organizational change Bonus Points If You Have - Healthcare technology experience - HIPAA, HITRUST, or SOC 2 experience - Telehealth or behavioral health platform experience - Startup or high-growth company experience - Experience leading both Product and Engineering - Experience deploying AI-powered solutions into production What Success Looks Like During your first year, you'll make a measurable impact by: - Improving engineering delivery and predictability - Increasing platform reliability and reducing technical debt - Strengthening our cybersecurity and compliance posture - Accelerating product delivery and innovation - Building and retaining an engaged, high-performing engineering team - Expanding AI capabilities across the organization - Helping Backpack scale technology that directly improves patient care Why Join Backpack Healthcare? At Backpack Healthcare, your work will have purpose. You'll help build technology that expands access to mental healthcare, improves patient outcomes, and supports the clinicians who make that care possible. You'll work alongside mission-driven leaders who believe in innovation, collaboration, and continuous improvement—and you'll have the opportunity to shape the future of healthcare technology from the ground up. Compensation & Benefits Salary: Competitive and commensurate with experience. We also offer: - Annual performance bonus opportunity - Medical, dental, and vision insurance - Paid time off and company holidays - Professional development opportunities - A collaborative, mission-driven culture - The opportunity to build technology that changes lives Ready to Make an Impact? If you're a visionary technology leader who enjoys rolling up your sleeves, solving meaningful problems, and building products that improve lives, we'd love to hear from you. Apply today and help us transform the future of mental healthcare!

🏢 Summary: Remote Director of Technology role leading engineering strategy, cybersecurity, IT operations, and AI-driven healthcare product innovation in a mental healthcare organization. The position combines executive leadership with hands-on software engineering responsibilities, including architecture, DevOps, compliance, and team leadership. Candidates will drive scalable platform development, oversee cloud infrastructure and security, and help expand AI capabilities across the organization. 🗂️ Requirements: 8+ years software engineering experience, 3+ years leading engineering teams or technology organizations, Experience in technology leadership roles, Experience in SaaS, healthcare technology, or digital health environments, Experience leading cross-functional initiatives and technical teams, Experience with modern web application frameworks, Experience with API development and system integrations, Experience with cloud platforms, Experience with relational and NoSQL databases, Experience with DevOps and CI/CD pipelines, Experience with information security and compliance frameworks, Experience with AI and LLM technologies, Ability to write and review production-quality code, Knowledge of HIPAA and healthcare security standards 📃 Skills: AWS, Azure, GCP, API, CI/CD, DevOps, HIPAA, HITRUST, SOC2, LLM, AI, SaaS, NoSQL, SQL, Cloud, Cybersecurity 🏢 Description: Director of Technology Department: Technology Reports To: Executive Leadership Lead the Future of Technology in Mental Healthcare At Backpack Healthcare, we're on a mission to make high-quality mental healthcare more accessible for children, adolescents, and families. Technology is at the heart of how we deliver care—and we're looking for an exceptional Director of Technology to help shape what's next. This isn't your typical technology leadership role. We're searching for a hands-on technology leader who thrives equally in the boardroom and the codebase. You'll lead our engineering organization, drive our technology strategy, oversee cyber-security and IT operations, and help build innovative AI-powered solutions that improve patient care and business performance. If you're passionate about building scalable products, mentoring high-performing teams, solving complex technical challenges, and making a meaningful impact in healthcare, we'd love to meet you. What You'll Do As our Director of Technology, you'll serve as the strategic and technical leader responsible for driving Backpack Healthcare's technology vision while remaining actively involved in engineering execution. Lead Our Technology Strategy - Develop and execute the company's technology vision and roadmap. - Partner with executive leadership to align technology investments with business goals. - Guide technology decisions that support innovation, scalability, security, and long-term growth. - Manage technology budgets, vendor relationships, and resource planning. - Build project plans, timelines, and delivery roadmaps that keep initiatives on track. Build & Lead an Exceptional Engineering Team - Lead, mentor, and grow a high-performing software engineering organization. - Foster a culture of innovation, collaboration, accountability, and continuous improvement. - Participate directly in software development through architecture design, coding, technical reviews, and pull requests. - Establish engineering best practices, CI/CD pipelines, automated testing, observability, and DevOps excellence. - Ensure our platforms remain secure, reliable, scalable, and high-performing. Drive Product Innovation - Partner closely with business and clinical leaders to transform ideas into impactful technology solutions. - Help prioritize product investments based on business value and customer impact. - Lead sprint planning, roadmap execution, and delivery accountability. - Incorporate customer and provider feedback into product improvements. Champion Security & Compliance - Own Backpack's cybersecurity strategy and security roadmap. - Ensure compliance with HIPAA and healthcare security standards. - Lead vulnerability management, incident response planning, and security governance. - Partner with auditors and third-party vendors on compliance initiatives. - Promote secure software development across the engineering organization. Oversee IT Operations - Lead internal IT operations, SaaS administration, infrastructure, endpoint management, and technology support. - Ensure employees have secure, reliable technology to do their best work. - Develop policies and standards that strengthen operational excellence. Shape Our AI Future Artificial Intelligence is transforming healthcare—and you'll help lead that transformation. You'll: - Evaluate and implement AI solutions that improve clinical care, operational efficiency, and patient engagement. - Design and build innovative AI-powered products while ensuring responsible governance and healthcare compliance. - Identify automation opportunities that help our teams focus on what matters most: caring for patients. What We're Looking For Required Experience - 8+ years of software engineering experience. - 3+ years leading engineering teams or technology organizations. - Experience as a Director of Technology, Head of Engineering, Engineering Manager, Principal Engineer, CTO, or similar leadership role. - Experience in high-growth SaaS, healthcare technology, or digital health environments. - Proven success leading cross-functional initiatives and technical teams. Technical Expertise You'll bring experience with many of the following: - Modern web application frameworks - API development and system integrations - Cloud platforms (AWS, Azure, or GCP) - Relational and NoSQL databases - DevOps, CI/CD pipelines, and cloud-native architectures - Information security and compliance frameworks - AI and Large Language Model (LLM) technologies - Writing and reviewing production-quality code Leadership Skills We're looking for someone who can: - Inspire and develop technical teams - Communicate effectively with both technical and non-technical stakeholders - Balance strategic vision with hands-on execution - Build scalable processes while remaining adaptable - Influence across departments and drive organizational change Bonus Points If You Have - Healthcare technology experience - HIPAA, HITRUST, or SOC 2 experience - Telehealth or behavioral health platform experience - Startup or high-growth company experience - Experience leading both Product and Engineering - Experience deploying AI-powered solutions into production What Success Looks Like During your first year, you'll make a measurable impact by: - Improving engineering delivery and predictability - Increasing platform reliability and reducing technical debt - Strengthening our cybersecurity and compliance posture - Accelerating product delivery and innovation - Building and retaining an engaged, high-performing engineering team - Expanding AI capabilities across the organization - Helping Backpack scale technology that directly improves patient care Why Join Backpack Healthcare? At Backpack Healthcare, your work will have purpose. You'll help build technology that expands access to mental healthcare, improves patient outcomes, and supports the clinicians who make that care possible. You'll work alongside mission-driven leaders who believe in innovation, collaboration, and continuous improvement—and you'll have the opportunity to shape the future of healthcare technology from the ground up. Compensation & Benefits Salary: Competitive and commensurate with experience. We also offer: - Annual performance bonus opportunity - Medical, dental, and vision insurance - Paid time off and company holidays - Professional development opportunities - A collaborative, mission-driven culture - The opportunity to build technology that changes lives Ready to Make an Impact? If you're a visionary technology leader who enjoys rolling up your sleeves, solving meaningful problems, and building products that improve lives, we'd love to hear from you. Apply today and help us transform the future of mental healthcare!

🏢 Summary: Remote Director of Technology role leading engineering strategy, cybersecurity, IT operations, and AI-driven product innovation for a healthcare platform. The position combines executive leadership with hands-on software engineering responsibilities, including architecture, DevOps, compliance, and team development. Candidates will drive scalable technology solutions that support mental healthcare delivery and organizational growth. 🗂️ Requirements: 8+ years software engineering experience, 3+ years leading engineering teams or technology organizations, Experience in technology leadership roles, Experience in SaaS, healthcare technology, or digital health environments, Experience leading cross-functional initiatives and technical teams, Experience with modern web application frameworks, Experience with API development and system integrations, Experience with cloud platforms, Experience with relational and NoSQL databases, Experience with DevOps and CI/CD pipelines, Experience with information security and compliance frameworks, Experience with AI and LLM technologies, Ability to write and review production-quality code, Knowledge of HIPAA and healthcare security standards 📃 Skills: AWS, Azure, GCP, API, SQL, NoSQL, DevOps, CI/CD, HIPAA, HITRUST, SOC2, AI, LLM, SaaS, Cloud, Cybersecurity 🏢 Description: Location: Remote (U.S.) Department: Technology Reports To: Executive Leadership Lead the Future of Technology in Mental Healthcare At Backpack Healthcare, we're on a mission to make high-quality mental healthcare more accessible for children, adolescents, and families. Technology is at the heart of how we deliver care—and we're looking for an exceptional Director of Technology to help shape what's next. This isn't your typical technology leadership role. We're searching for a hands-on technology leader who thrives equally in the boardroom and the codebase. You'll lead our engineering organization, drive our technology strategy, oversee cyber-security and IT operations, and help build innovative AI-powered solutions that improve patient care and business performance. If you're passionate about building scalable products, mentoring high-performing teams, solving complex technical challenges, and making a meaningful impact in healthcare, we'd love to meet you. What You'll Do As our Director of Technology, you'll serve as the strategic and technical leader responsible for driving Backpack Healthcare's technology vision while remaining actively involved in engineering execution. Lead Our Technology Strategy - Develop and execute the company's technology vision and roadmap. - Partner with executive leadership to align technology investments with business goals. - Guide technology decisions that support innovation, scalability, security, and long-term growth. - Manage technology budgets, vendor relationships, and resource planning. - Build project plans, timelines, and delivery roadmaps that keep initiatives on track. Build & Lead an Exceptional Engineering Team - Lead, mentor, and grow a high-performing software engineering organization. - Foster a culture of innovation, collaboration, accountability, and continuous improvement. - Participate directly in software development through architecture design, coding, technical reviews, and pull requests. - Establish engineering best practices, CI/CD pipelines, automated testing, observability, and DevOps excellence. - Ensure our platforms remain secure, reliable, scalable, and high-performing. Drive Product Innovation - Partner closely with business and clinical leaders to transform ideas into impactful technology solutions. - Help prioritize product investments based on business value and customer impact. - Lead sprint planning, roadmap execution, and delivery accountability. - Incorporate customer and provider feedback into product improvements. Champion Security & Compliance - Own Backpack's cybersecurity strategy and security roadmap. - Ensure compliance with HIPAA and healthcare security standards. - Lead vulnerability management, incident response planning, and security governance. - Partner with auditors and third-party vendors on compliance initiatives. - Promote secure software development across the engineering organization. Oversee IT Operations - Lead internal IT operations, SaaS administration, infrastructure, endpoint management, and technology support. - Ensure employees have secure, reliable technology to do their best work. - Develop policies and standards that strengthen operational excellence. Shape Our AI Future Artificial Intelligence is transforming healthcare—and you'll help lead that transformation. You'll: - Evaluate and implement AI solutions that improve clinical care, operational efficiency, and patient engagement. - Design and build innovative AI-powered products while ensuring responsible governance and healthcare compliance. - Identify automation opportunities that help our teams focus on what matters most: caring for patients. What We're Looking For Required Experience - 8+ years of software engineering experience. - 3+ years leading engineering teams or technology organizations. - Experience as a Director of Technology, Head of Engineering, Engineering Manager, Principal Engineer, CTO, or similar leadership role. - Experience in high-growth SaaS, healthcare technology, or digital health environments. - Proven success leading cross-functional initiatives and technical teams. Technical Expertise You'll bring experience with many of the following: - Modern web application frameworks - API development and system integrations - Cloud platforms (AWS, Azure, or GCP) - Relational and NoSQL databases - DevOps, CI/CD pipelines, and cloud-native architectures - Information security and compliance frameworks - AI and Large Language Model (LLM) technologies - Writing and reviewing production-quality code Leadership Skills We're looking for someone who can: - Inspire and develop technical teams - Communicate effectively with both technical and non-technical stakeholders - Balance strategic vision with hands-on execution - Build scalable processes while remaining adaptable - Influence across departments and drive organizational change Bonus Points If You Have - Healthcare technology experience - HIPAA, HITRUST, or SOC 2 experience - Telehealth or behavioral health platform experience - Startup or high-growth company experience - Experience leading both Product and Engineering - Experience deploying AI-powered solutions into production What Success Looks Like During your first year, you'll make a measurable impact by: - Improving engineering delivery and predictability - Increasing platform reliability and reducing technical debt - Strengthening our cybersecurity and compliance posture - Accelerating product delivery and innovation - Building and retaining an engaged, high-performing engineering team - Expanding AI capabilities across the organization - Helping Backpack scale technology that directly improves patient care Why Join Backpack Healthcare? At Backpack Healthcare, your work will have purpose. You'll help build technology that expands access to mental healthcare, improves patient outcomes, and supports the clinicians who make that care possible. You'll work alongside mission-driven leaders who believe in innovation, collaboration, and continuous improvement—and you'll have the opportunity to shape the future of healthcare technology from the ground up. Compensation & Benefits Salary: Competitive and commensurate with experience. We also offer: - Annual performance bonus opportunity - Medical, dental, and vision insurance - Paid time off and company holidays - Professional development opportunities - A collaborative, mission-driven culture - The opportunity to build technology that changes lives Ready to Make an Impact? If you're a visionary technology leader who enjoys rolling up your sleeves, solving meaningful problems, and building products that improve lives, we'd love to hear from you. Apply today and help us transform the future of mental healthcare!