Senior Product Manager, External APIs

🏢 Summary: Lead the strategy, governance, and developer experience for an external API ecosystem used by partners and enterprise customers. The role focuses on API product management, integration strategy, lifecycle governance, and cross-functional collaboration to drive scalable platform capabilities and partner success. 🗂️ Requirements: Experience owning technical or platform products end-to-end, Experience collaborating closely with engineering teams, Knowledge of API design and integration patterns, Understanding of authentication, authorization, security, and data privacy, Familiarity with API versioning, rate limiting, and OAuth, Experience driving cross-functional initiatives, Ability to define and analyze product and ecosystem metrics, Familiarity with API ecosystem tooling, Ability to work with technical and commercial stakeholders 📃 Skills: API, OAuth, Authentication, Authorization, Versioning, RateLimiting, Webhooks, SLAs, Security, Privacy, Analytics, Gateways, Sandbox, Documentation, Integration 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. The Role You'll Play - Own the strategy, roadmap, and governance for Mindbody's external API ecosystem — the APIs that partners, integrators, and enterprise customers build on. - Treat the API as a product. Set the standards for API design, authentication and authorization, versioning, deprecation lifecycle, rate limiting, and the SLAs our partners depend on. - Shape the external developer experience, including documentation, support, sandbox environments, webhooks, and onboarding, so partners can integrate quickly and confidently. - Be the voice of the external developer and partner. Turn integration pain points and usage patterns into a clear point of view on the highest-ROI opportunities for the ecosystem. - Collaborate closely with the Partnerships team and external partners to land strategic integrations that solve real customer pain points and drive meaningful business value. - Own the go-to-market for API changes, internally and externally. Drive CX, Sales, and Account Management enablement, and communicate clearly with partners and enterprise customers, so launches, versioning, and deprecations land smoothly. - Define the success metrics for the ecosystem (adoption, partner activation, integration health, and reliability) and communicate the value of API investments through data-driven storytelling. Experience You Bring - A track record of owning technical or platform products end to end, partnering closely with engineering to ship capabilities that other teams or developers build on. Experience with external or public-facing APIs is a strong bonus. - Technical depth to engage credibly with engineering and architecture on system design, integration patterns, authentication, security, and data privacy. Familiarity with API-specific concerns such as versioning, rate limiting, and auth models like OAuth is a plus. - Systems and platform thinking. You reason about products and platforms as part of a larger system, designing for reuse, scale, and longevity rather than one-off solutions. - Comfort operating across both technical and commercial stakeholders, translating needs from Partnerships, Sales, and enterprise customers into a coherent technical roadmap. - A record of driving complex, cross-functional initiatives through influence rather than authority. - Fluency with data, defining the metrics that matter and using them to prioritize, communicate impact, and make API lifecycle decisions. - Familiarity with the tooling that supports an API ecosystem, such as developer portals, API gateways, and usage analytics. Pay Transparency - Base salary range in the United States: $150,000 to $185,000. - Total compensation may include performance bonus, benefits, and other incentive compensation plans. Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Lead the strategy, governance, and growth of an external API ecosystem for wellness and fitness platforms, focusing on developer experience, partner integrations, and API lifecycle management. The role involves collaborating with engineering, partnerships, and enterprise stakeholders to deliver scalable API products and drive adoption through data-informed decisions. 🗂️ Requirements: Experience owning technical or platform products end-to-end, Experience working with external or public-facing APIs, Knowledge of API design, authentication, authorization, versioning, and rate limiting, Understanding of system design, integration patterns, security, and data privacy, Ability to collaborate with engineering, partnerships, sales, and enterprise stakeholders, Experience driving cross-functional initiatives, Strong analytical and metrics-driven decision-making skills, Familiarity with API ecosystem tooling and developer platforms 📃 Skills: API, OAuth, Webhooks, Authentication, Authorization, Versioning, RateLimiting, Security, Privacy, Gateways, Analytics, Integrations, Documentation, Sandbox 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. The Role You'll Play - Own the strategy, roadmap, and governance for Mindbody's external API ecosystem — the APIs that partners, integrators, and enterprise customers build on. - Treat the API as a product. Set the standards for API design, authentication and authorization, versioning, deprecation lifecycle, rate limiting, and the SLAs our partners depend on. - Shape the external developer experience, including documentation, support, sandbox environments, webhooks, and onboarding, so partners can integrate quickly and confidently. - Be the voice of the external developer and partner. Turn integration pain points and usage patterns into a clear point of view on the highest-ROI opportunities for the ecosystem. - Collaborate closely with the Partnerships team and external partners to land strategic integrations that solve real customer pain points and drive meaningful business value. - Own the go-to-market for API changes, internally and externally. Drive CX, Sales, and Account Management enablement, and communicate clearly with partners and enterprise customers, so launches, versioning, and deprecations land smoothly. - Define the success metrics for the ecosystem (adoption, partner activation, integration health, and reliability) and communicate the value of API investments through data-driven storytelling. Experience You Bring - A track record of owning technical or platform products end to end, partnering closely with engineering to ship capabilities that other teams or developers build on. Experience with external or public-facing APIs is a strong bonus. - Technical depth to engage credibly with engineering and architecture on system design, integration patterns, authentication, security, and data privacy. Familiarity with API-specific concerns such as versioning, rate limiting, and auth models like OAuth is a plus. - Systems and platform thinking. You reason about products and platforms as part of a larger system, designing for reuse, scale, and longevity rather than one-off solutions. - Comfort operating across both technical and commercial stakeholders, translating needs from Partnerships, Sales, and enterprise customers into a coherent technical roadmap. - A record of driving complex, cross-functional initiatives through influence rather than authority. - Fluency with data, defining the metrics that matter and using them to prioritize, communicate impact, and make API lifecycle decisions. - Familiarity with the tooling that supports an API ecosystem, such as developer portals, API gateways, and usage analytics. Pay Transparency - Base salary range in the United States: $150,000 to $185,000. - Total compensation may include performance bonus, benefits, and other incentive compensation plans. The Company is an Equal Opportunity Employer. Diversity and inclusion are highly valued, and applicants from all backgrounds and experiences are encouraged to apply. Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Product Designer role focused on translating complex B2B wellness platforms into intuitive, polished user experiences. The position drives product vision, strategic design initiatives, and cross-functional alignment to deliver scalable, high-quality solutions. The role emphasizes strong product thinking, prototyping, and data-informed design to support business growth and user impact. 🗂️ Requirements: 5+ years product design experience, Experience designing complex B2B platforms, Ability to create product vision and strategic design direction, Experience collaborating with product and engineering teams, Proficiency in prototyping and presenting design concepts, Experience translating business goals into user-centered solutions, Ability to analyze qualitative and quantitative data, Experience building scalable design frameworks 📃 Skills: UX, UI, Prototyping, Figma, Research, Analytics, B2B, DesignSystems, Wireframing, Storytelling 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.About the Team Mindbody is a leading global platform empowering fitness, beauty, and wellness businesses to grow, operate seamlessly, and deliver exceptional client experiences. Founded over 25 years ago, Mindbody was the first software product built specifically for the wellness industry. Today, we support businesses of all sizes - from independent studios to global brands such as Orange Theory Fitness, Drybar, SoulCycle, Burn Boot Camp, and many more. About the Role This role is ideal for a seasoned individual contributor who excels at translating complex B2B platforms into intuitive, polished experiences. You bring a proactive mindset and an exceptional attention to detail, ensuring that even the most intricate systems feel clear, elegant, and human. You've driven strategic initiatives before and know when to zoom out to shape vision—and when to zoom in to refine the craft and ship with confidence. Your work will directly support wellness businesses that help people live healthier lives, making the impact of great design both meaningful and measurable. What you'll do Identify strategic opportunities where design can drive business growth and inspire new product directions. Anticipate future needs and create compelling product visions that align design, product, engineering, and leadership. Share work regularly with leaders and cross-functional partners, incorporating feedback quickly and thoughtfully. Champion excellence in craft and product thinking, setting a high bar for quality across the organization. Communicate ideas through polished prototypes, clear narratives, and strong storytelling. Build resilient, scalable frameworks that elevate design quality and consistency across the entire product. Who you are You have 5+ years of product design experience. You balance ambitious vision with staged, thoughtful rollouts. You see product and design leadership as intertwined and embrace opportunities to lead cross-functional teams through ambiguity. You thrive on complexity and love diving into broad, deep problem spaces. You excel at working independently to turn ambiguous, cross-functional problems into clear, cohesive visions. You translate business objectives into customer-centered design opportunities. You're a strong product thinker who forms rigorous hypotheses, influences team understanding, and spots new opportunities. You analyze qualitative and quantitative insights and turn them into actionable recommendations. You're excited about creating experiences that reduce friction for small and growing businesses so they can focus on what matters—transforming people's well-being. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $140k to $175k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Backend Engineer role focused on building and maintaining scalable, high-performance SaaS systems that power real-world wellness experiences. The position involves designing APIs, leading microservices architecture decisions, and collaborating cross-functionally to deliver reliable, observable, and well-tested solutions. You will drive engineering best practices while mentoring others and contributing to a scalable AWS-based environment. 🗂️ Requirements: 5+ years experience developing large-scale SaaS applications, Strong proficiency in .NET and C#, Experience with Python, Java, or Kotlin, Experience designing APIs, Hands-on experience with microservices architecture, Strong knowledge of SQL and relational databases, Experience with AWS cloud services, Experience with observability and monitoring tools, Solid understanding of software development lifecycle and Agile practices 📃 Skills: .NET, C#, Python, Java, Kotlin, JavaScript, TypeScript, React, AWS, ECS, SQS, RDS, SQL, Microservices, NewRelic, Kibana 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: Build and maintain performant backend systems and applications that drive real-world experiences Partner with Product, Design, and QA to bring features to life from ideation through deployment, always iterating with the end-user in mind. Champion engineering best practices—automated testing, peer reviews, observability, and elegant design Lead and influence architecture decisions that prioritize scalability and simplicity Seek feedback, iterate fast, and balance innovation with reliability Approach development with empathy—understanding how your work supports both our partners and their communities Mentor others and help foster a collaborative, inclusive engineering culture Experience You Bring You care about writing great code and solving the right problems. You're energized by big-picture thinking and grounded in delivering value with clarity and care. 5+ years Senior-level experience developing large-scale SaaS applications Proficiency with .NET, C#, Python, AWS, Java, Kotlin, Javascript, etc. Experience designing APIs and working with microservice architecture Familiarity with observability tools like New Relic or Kibana Deep understanding of SQL and relational databases Agile mindset and strong grasp of software development lifecycle practices Ability to navigate complexity, assess tradeoffs, and execute with confidence Excellent communicator who brings others along and helps ideas stick Technologies you'll be working with Languages: .NET, C#, Kotlin, Java, JavaScript, TypeScript, Python, React AWS (ECS, SQS, RDS) Architecture: Microservices Monitoring: New Relic, Kibana Databases: SQL and relational data modeling It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $151,000 to $201,000 USD. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior backend engineering role focused on building and scaling large SaaS systems that power real-world wellness experiences. The position involves designing APIs, leading microservices architecture decisions, and delivering high-quality, observable, and reliable cloud-based solutions. You will collaborate cross-functionally while mentoring engineers and driving engineering best practices. 🗂️ Requirements: 5+ years experience developing large-scale SaaS applications, Strong proficiency in .NET and C#, Experience designing APIs, Experience with microservices architecture, Experience with AWS cloud services, Experience with SQL and relational databases, Familiarity with observability and monitoring tools, Understanding of software development lifecycle and Agile practices 📃 Skills: .NET, C#, Python, Java, Kotlin, JavaScript, TypeScript, React, AWS, ECS, SQS, RDS, SQL, Microservices, NewRelic, Kibana 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: Build and maintain performant backend systems and applications that drive real-world experiences Partner with Product, Design, and QA to bring features to life from ideation through deployment, always iterating with the end-user in mind. Champion engineering best practices—automated testing, peer reviews, observability, and elegant design Lead and influence architecture decisions that prioritize scalability and simplicity Seek feedback, iterate fast, and balance innovation with reliability Approach development with empathy—understanding how your work supports both our partners and their communities Mentor others and help foster a collaborative, inclusive engineering culture Experience You Bring You care about writing great code and solving the right problems. You're energized by big-picture thinking and grounded in delivering value with clarity and care. 5+ years Senior-level experience developing large-scale SaaS applications Proficiency with .NET, C#, Python, AWS, Java, Kotlin, Javascript, etc. Experience designing APIs and working with microservice architecture Familiarity with observability tools like New Relic or Kibana Deep understanding of SQL and relational databases Agile mindset and strong grasp of software development lifecycle practices Ability to navigate complexity, assess tradeoffs, and execute with confidence Excellent communicator who brings others along and helps ideas stick Technologies you'll be working with Languages: .NET, C#, Kotlin, Java, JavaScript, TypeScript, Python, React AWS (ECS, SQS, RDS) Architecture: Microservices Monitoring: New Relic, Kibana Databases: SQL and relational data modeling It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $151,000 to $201,000 USD. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Staff-level Core Engineering role focused on leading architecture and technical direction for scalable backend systems powering wellness platforms. The position drives cross-team execution, evolves microservices patterns, and improves cloud infrastructure, reliability, and observability. It combines hands-on engineering with architectural leadership and operational excellence. 🗂️ Requirements: 10+ years software engineering experience, Experience leading architecture and technical direction across teams, Production experience building and operating microservices, Hands-on experience with AWS and containerized environments, Strong SQL skills and relational data modeling experience, Experience with monitoring and logging using New Relic and Kibana, Proficiency in at least one backend language: C#, Python, Ruby, ASP.NET, .NET Core experience, Ability to work with React and Next.js ecosystems 📃 Skills: AWS, EKS, EC2, ElastiCache, SNS, SQS, SQL, ASP.NET, C#, Python, Ruby, .NET, Next.js, React, NewRelic, Kibana, Microservices, Docker, Kubernetes 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play At Mindbody, Core Engineering builds and evolves the foundational systems that help our products run reliably at scale. In this staff role, you'll bring clarity to complex technical problems, guide architecture, and strengthen how we design, deliver, and operate the backend services that power real-world experiences. Lead cross-team technical execution, aligning architecture and delivery across multiple squads and core domains Design and evolve microservices patterns that improve reliability, performance, and maintainability Drive cloud and deployment improvements across AWS, Mindbody's cloud platform, and our containerized deployment environment Partner with engineering and product leaders to turn ambiguous problems into clear technical plans and milestones Establish and socialize standards for service design, APIs, and relational data modeling (SQL) Strengthen monitoring and operational visibility using New Relic and Kibana, turning insights into durable system improvements Mentor and unblock engineers through design reviews, pairing, and practical guidance Reduce technical risk and complexity while balancing near-term delivery with long-term architecture health The Experience You'll Bring 10+ years of software engineering experience, including leading technical direction across teams through architecture proposals and design reviews Experience building and operating microservices in production environments with a focus on reliability, performance, and maintainability Hands-on experience with AWS and containerized deployment environments Working knowledge of monitoring and logging practices using New Relic and Kibana Strong SQL skills and experience with relational data modeling for high-integrity systems Comfort working across a multi-language backend ecosystem (ASP.NET, Python, C#, Ruby) Ability to collaborate effectively with web teams and front-end technologies (Next.js, React) Ability to navigate ambiguity, make thoughtful tradeoffs, and communicate clearly with technical and non-technical partners Technologies You'll Be Working With Cloud and infrastructure: AWS, EKS, EC2, ElastiCache, SNS, SQS Monitoring and logging: New Relic, Kibana Datastores: SQL and relational data modeling Languages and frameworks: .NET Core, ASP.NET, C#, Python, Next.js, React, Ruby (etc..) Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $170,000 to $250,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Staff Core Engineer role focused on leading architecture and technical direction for scalable backend systems powering wellness platforms. The position drives microservices design, cloud infrastructure improvements, and operational excellence across AWS-based environments. It involves cross-team technical leadership, reliability optimization, and establishing backend standards at scale. 🗂️ Requirements: 10+ years of software engineering experience, Experience leading technical architecture across multiple teams, Production experience with microservices architecture, Hands-on experience with AWS and containerized deployments, Experience with monitoring and logging using New Relic and Kibana, Strong SQL skills and relational data modeling experience, Experience working with ASP.NET, C#, Python, or Ruby, Ability to collaborate with frontend teams using Next.js and React 📃 Skills: AWS, EKS, EC2, ElastiCache, SNS, SQS, SQL, .NET, ASP.NET, C#, Python, Ruby, Next.js, React, Microservices, Kubernetes, NewRelic, Kibana 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play At Mindbody, Core Engineering builds and evolves the foundational systems that help our products run reliably at scale. In this staff role, you'll bring clarity to complex technical problems, guide architecture, and strengthen how we design, deliver, and operate the backend services that power real-world experiences. Lead cross-team technical execution, aligning architecture and delivery across multiple squads and core domains Design and evolve microservices patterns that improve reliability, performance, and maintainability Drive cloud and deployment improvements across AWS, Mindbody's cloud platform, and our containerized deployment environment Partner with engineering and product leaders to turn ambiguous problems into clear technical plans and milestones Establish and socialize standards for service design, APIs, and relational data modeling (SQL) Strengthen monitoring and operational visibility using New Relic and Kibana, turning insights into durable system improvements Mentor and unblock engineers through design reviews, pairing, and practical guidance Reduce technical risk and complexity while balancing near-term delivery with long-term architecture health The Experience You'll Bring 10+ years of software engineering experience, including leading technical direction across teams through architecture proposals and design reviews Experience building and operating microservices in production environments with a focus on reliability, performance, and maintainability Hands-on experience with AWS and containerized deployment environments Working knowledge of monitoring and logging practices using New Relic and Kibana Strong SQL skills and experience with relational data modeling for high-integrity systems Comfort working across a multi-language backend ecosystem (ASP.NET, Python, C#, Ruby) Ability to collaborate effectively with web teams and front-end technologies (Next.js, React) Ability to navigate ambiguity, make thoughtful tradeoffs, and communicate clearly with technical and non-technical partners Technologies You'll Be Working With Cloud and infrastructure: AWS, EKS, EC2, ElastiCache, SNS, SQS Monitoring and logging: New Relic, Kibana Datastores: SQL and relational data modeling Languages and frameworks: .NET Core, ASP.NET, C#, Python, Next.js, React, Ruby (etc..) Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $170,000 to $250,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Leadership role responsible for defining strategy and delivering a unified CRM by integrating messaging automation, AI chatbots, and sales pipeline tools into a single growth platform. Combines hands-on product execution with team leadership to drive client acquisition, retention, and lifecycle optimization. Focused on building and scaling AI-enabled growth solutions within a fitness and wellness ecosystem. 🗂️ Requirements: 7+ years experience in product management, 3+ years experience managing Senior Product Managers, Proven track record of building and scaling products from 0 to 1, Experience delivering CRM or marketing automation platforms, Experience integrating Generative AI into products, Strong understanding of client growth funnels and marketing systems, Experience working with cross-functional product and GTM teams 📃 Skills: CRM, AI, GenerativeAI, Automation, Chatbots, SaaS, ProductManagement, MarketingSystems, SalesPipeline, APIs 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Team The fitness and wellness industry is built on consistency and transformation, but it's challenged by high churn due to seasonality and the ebb and flow of human motivation. At Playlist, we are building the "Motivation Engine" for this industry. Our goal is to help businesses seamlessly attract new clients, convert them through high-value trials, and turn them into lifelong advocates. We are looking for a Group Product Manager to lead the charge in evolving our current point solutions - messaging automation, AI chatbots, and sales pipeline tools - into a single, unified, world-class CRM. The Role and Responsibilities This is a player-coach position designed for a leader who loves the craft of product management as much as the art of people leadership. You will be responsible for both the high-level strategy of our growth ecosystem and the hands-on execution of our next-generation CRM. Team Leadership (Coach): Lead, inspire, and mentor a team of 3 Product Managers. You will hold a high bar, help them think bigger, push their creative boundaries, and navigate complex product challenges to improve our existing automation and sales tools. Product Execution (Player): Directly lead a dedicated squad to envision, build, and launch a unified CRM. You'll take three separate solutions and weave them into a seamless experience that drives client retention. GTM Collaboration: Partner closely with Go-To-Market teams to package, price, and position the CRM solution for maximum market impact. Cross-Functional Integration: Work with other product and platform teams to ensure the CRM is deeply integrated into the broader Playlist ecosystem, creating a frictionless experience for both business owners and their clients. Who You Are An Experienced Builder: 7+ years of experience as a hands-on PM, with a proven track record of shipping impactful products from 0 to 1 and scaling them. A Proven Leader: At least 3 years of experience managing Senior PMs. You know how to grow talent, delegate effectively, and maintain a high bar for excellence. A Growth Expert: Deep understanding of client growth lifecycles and marketing systems. You understand the "leaky bucket" problem and have diverse examples of how you have creatively improved the funnel (or built tools/platforms to enable) within successful Consumer or B2B companies. A Clear Thinker and Collaborator: You can analyze complex situations, generate nuanced strategic plans, and think end-to-end—from customer opportunity to product design and architecture to distribution and revenue. You have excellent written and verbal communication, and operate collaboratively. AI-Forward (Plus): Hands-on experience integrating Generative AI into products to solve real-world user problems. Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $175,000 to 210,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Product Manager, Platform role focused on building and scaling internal platform capabilities that enhance developer experience, infrastructure, security, and SDLC operations. The position drives platform strategy, roadmap, and execution to deliver scalable, secure, and reliable tooling for engineering teams. It partners cross-functionally to improve CI/CD, observability, infrastructure abstraction, and overall developer productivity. 🗂️ Requirements: Experience building Platform as a Product at enterprise scale, Experience delivering developer tools, services, and APIs, Ability to work with infrastructure, CI/CD, observability, security, and platform architecture, Hands-on experience with Kubernetes ecosystem, CI/CD pipelines, Infrastructure-as-Code, observability tools, or GenAI coding tools, Experience defining and tracking technical metrics and KPIs, Experience leading cross-functional engineering initiatives 📃 Skills: Kubernetes, EKS, Karpenter, Kyverno, CI/CD, GitHub, Azure, Terraform, Pulumi, CloudFormation, NewRelic, Datadog, Grafana, Copilot, Cursor, GenAI, APIs, SRE, SDLC, Infrastructure, Observability, Security 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.About the Role We're seeking a Senior Product Manager, Platform to serve our internal product development squads and help guide us towards the platform of the future for Playlist. This role sits at the intersection of developer experience, infrastructure, security, and software development lifecycle (SDLC) operations. You'll work cross-functionally with engineering, SRE, security, and application teams to deliver intuitive, scalable, and secure platform capabilities that accelerate developer productivity and enable our business objectives. What You'll Do Developer Engagement & Advocacy Be the voice of our internal developers. Collect pain points, usage patterns, and feedback from engineering teams across Mindbody to develop an informed POV on the biggest opportunities for Platform teams to better serve the organization. Evangelize platform capabilities. Help development squads understand what the platform offers, how to best leverage platform products and other tools, and where opportunities exist for partnership and collaboration. Roadmap Synthesis: Work with AI tooling and analytics to synthesize this information and integrate it into strategic planning. Platform Strategy & Execution Own the platform roadmap across key themes including reliability & performance, platform modernization, developer experience, and operational excellence. Drive initiatives to improve developer experience, CI/CD workflows, infrastructure abstraction, security, and observability. Partner with security, compliance, and architecture teams to ensure platform capabilities are scalable, secure, and meet enterprise standards. Measurement & Impact Work with platform squads to define North Star metrics and establish a framework for tracking success metrics that demonstrate business impact. Measure platform adoption and effectiveness. Communicate the value of platform investments to leadership and stakeholders through data-driven storytelling. What You'll Bring Required Enterprise developer tooling experience: Proven track record building "Platform as a Product" either internally at scale or as an external offering. Developer-focused product management: Deep experience building tools, services, and APIs consumed by developers. You understand what makes developers productive and can translate technical requirements into product strategy. Technical depth: Ability to engage credibly with engineering teams on technical topics including infrastructure, CI/CD, observability, security, platform architecture, and GenAI Coding Tools. Hands on experience with one or more of the following areas: Kubernetes ecosystem (EKS, Karpenter, or Kyverno), CI/CD (Github Actions, Azure DevOps), Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation), Observability (New Relic, Datadog, or Grafana), GenAI Coding Tools (Copilot, Cursor) Cross-functional leadership: Track record of driving complex initiatives across multiple engineering teams, with influence rather than authority. Data-driven decision making: Experience defining metrics that matter and using data to prioritize, communicate impact, and drive continuous improvement. Nice to Have Previous experience as an SRE, software engineer, or in a similar technical role Experience with platform modernization and legacy system migrations Familiarity with developer portal tools, service catalogs, and internal developer platforms Experience in SaaS or B2B environments serving technical audiences Experience collaborating and aligning with global teams and moving projects forward asynchronously Success in Your First Year 30 Days: Build relationships across platform and application development squads. Establish regular touchpoints with key developer teams and their leaders. Begin synthesizing feedback from support channels. 90 Days: Deliver a refined platform vision and 2026 roadmap aligned with strategic themes. Launch developer engagement initiatives. Establish baseline metrics for platform health and developer satisfaction. 6 Months: Drive measurable improvements in key metrics (deployment time, DevEx scores, platform infrastructure adoption). Increase platform visibility and adoption across engineering. Establish the platform as a trusted partner to development teams. 1 Year: Demonstrate clear business impact through improved reliability, faster delivery cycles, and higher developer satisfaction. Position the platform for scale as Mindbody grows. Build a community of platform advocates across the organization. Why This Role Matters Platform Engineering at Mindbody touches every aspect of our technical operation—from how quickly we ship features to how reliably our services run to how secure our customer data remains. This role has the unique opportunity to accelerate every engineering team's effectiveness, enabling us to deliver better experiences for the millions of consumers and businesses who rely on Mindbody. As the first dedicated Platform PM, you'll shape not just what we build, but how we think about internal platforms as products. You'll establish practices, metrics, and relationships that will scale with the company for years to come. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $130k to $175k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Software Engineer role focused on building an AI-powered front desk assistant for wellness businesses, delivering end-to-end AI-driven web and messaging solutions. The position involves architecting scalable full-stack systems, integrating LLMs, and shipping production-ready SaaS features. You will collaborate cross-functionally to turn generative AI capabilities into reliable, user-centric products. 🗂️ Requirements: 2-3 years of Senior-level experience building full-stack SaaS features, Experience developing user-facing web applications and supporting APIs, Experience designing and shipping AI-powered features in production, Strong knowledge of distributed systems, Experience with third-party integrations and messaging platforms, Ability to make architectural decisions balancing technical debt and business needs, Strong understanding of testing, observability, and maintainability, Proficiency in frontend and backend development 📃 Skills: Python, TypeScript, JavaScript, React, Next.js, AWS, ECS, SQS, RDS, LLMs, GenerativeAI, APIs, SaaS, DistributedSystems 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: At Playlist, we're reimagining how technology can foster meaningful, real-world connections. As a Senior Software Engineer on the SmartDesk team, you'll be at the forefront of building an AI-powered front desk assistant that transforms how wellness businesses communicate and operate. Crafting end-to-end AI-powered experiences that seamlessly connect wellness businesses with their clients Designing and implementing robust web and messaging services that power conversational and workflow automation Integrating large language models (LLMs) and generative AI frameworks with a laser focus on safety, reliability, and user trust Collaborating closely with product, design, and applied AI teams to transform complex challenges into intuitive solutions Architecting scalable systems across frontend, backend, and integration layers Mentoring teammates through thoughtful code reviews and technical guidance Turning cutting-edge AI capabilities into practical, user-centric product features Driving technical excellence by making pragmatic engineering decisions that balance innovation, quality, and time to market You'll drive innovation by: Crafting end-to-end AI-powered experiences that seamlessly connect wellness businesses with their clients Designing and implementing robust web and messaging services that power conversational and workflow automation Integrating large language models (LLMs) and generative AI frameworks with a laser focus on safety, reliability, and user trust Collaborating closely with product, design, and applied AI teams to transform complex challenges into intuitive solutions Architecting scalable systems across frontend, backend, and integration layers Mentoring teammates through thoughtful code reviews and technical guidance Turning cutting-edge AI capabilities into practical, user-centric product features Driving technical excellence by making pragmatic engineering decisions that balance innovation, quality, and time to market The Experience You'll Bring: 2-3 years of Senior-level experience building full-stack features for SaaS products Proven track record of developing user-facing web applications and supporting APIs Expertise in designing and shipping AI-powered features in production environments Strong experience with distributed systems, third-party integrations, and messaging platforms Proficiency in making architectural decisions that balance technical debt, innovation, and business needs Deep understanding of engineering fundamentals, including testing, observability, and maintainability Exceptional communication skills with the ability to collaborate across multidisciplinary teams Comfort navigating ambiguity and rapidly learning emerging technologies Technologies You'll Use: LLMs and Generative AI Frameworks AWS (ECS, SQS, RDS) Python TypeScript / JavaScript React / Next.js It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $114,000 to $152,000 USD. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.