Product Lead, Bond OS Platform

🏢 Summary: Senior Product Lead role focused on owning the Bond OS roadmap for a healthcare care-delivery platform integrating patient intake, provider workflows, operations, APIs, analytics, and AI/ML capabilities. The position requires driving product strategy, technical product execution, platform architecture decisions, and AI/ML feature governance in a regulated healthcare environment. Candidates will collaborate closely with engineering, design, clients, and operations teams to scale a unified patient-centric platform. 🗂️ Requirements: 6+ years of product management or product leadership experience, Experience building complex software platforms or SaaS products, Technical fluency with APIs, schemas, state machines, data models, permissions, and integrations, Experience writing PRDs, product specs, roadmap documents, and launch plans, Experience with AI/ML product development and release processes, Experience working with customers or strategic clients, Knowledge of healthcare, telehealth, pharmacy, or regulated-data environments, Familiarity with healthcare data standards such as FHIR, SDC, HL7, or LOINC, Ability to define release gates, validation behavior, and auditability requirements, Experience collaborating with engineering and design teams on complex workflows 📃 Skills: APIs, FHIR, HL7, LOINC, SDC, AI, ML, SaaS, Analytics, Integrations, Schemas, Observability, Permissions, Validation, Auditability, StateMachines, Commerce, Payments, Eprescribing, Telehealth 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. Build the operating system for patient-centric care Bond OS is the platform layer for modern care delivery. It connects structured patient intake, longitudinal patient context, provider review, clinic and admin operations, orders, prescriptions, commerce rails, platform APIs, analytics, support workflows, and applied AI/ML into one coherent system. Healthcare delivery is usually fragmented: intake in one place, clinical review in another, ordering and prescription status somewhere else, operations in spreadsheets, support in tickets, and analytics after the fact. Bond OS is built to make those flows work together: one patient context, clear workflows for every role, durable platform primitives, and intelligent assistance where it improves speed, quality, and safety. We are hiring a Product Lead to own the roadmap for Bond OS across product surfaces and platform primitives. This is a senior, hands-on product leadership role for someone who can move between client conversations, patient and provider workflows, technical contracts, data models, operational edge cases, AI/ML release discipline, and crisp execution with engineering and design. Why this role matters Bond OS is entering a new chapter. The core platform is live, the product surface area is expanding, and the opportunity is to make the system more unified, more patient-centric, more operationally powerful, and more intelligent. This role will shape how the platform scales: how intake becomes usable clinical context, how providers and clinic teams move through work, how orders and prescriptions are tracked, how clients understand performance, how APIs and permissions become stronger platform primitives, and how applied AI/ML earns its way into high-consequence workflows. The mandate is clear: turn a powerful care-delivery platform into a sharper operating system. What you will lead Bond OS roadmap Own the product roadmap across the full platform: - Patient intake, patient portal, and longitudinal patient context - Provider workflows, review queues, clinical decisioning, and safety review - Clinic and admin operations, group management, permissions, and oversight - Orders, prescriptions, catalog, commerce, payments, promotions, and fulfillment handoffs - Platform APIs, integrations, auditability, data contracts, and status models - Analytics for operations, outcomes, quality, and performance - Applied AI/ML across intake, summarization, triage, drafting, operations, and decision-support context You will set priorities, make tradeoffs, sequence dependencies, and keep the roadmap grounded in client value, patient impact, operational leverage, and engineering reality. Platform primitives Define and protect the core primitives of Bond OS: patient, intake, encounter, decision, order, prescription, catalog item, group, role, permission, audit event, status, and AI artifact. Client and user discovery Partner directly with clients, providers, clinic/admin teams, operators, support, design, engineering, and leadership. You will watch real workflows, understand where care delivery breaks down, and translate that signal into product decisions. Applied AI/ML product direction AI/ML is a first-class part of Bond OS. The first opportunities include assisted intake summarization, missing-data detection, suggested triage priority, provider-facing drafting, operational intelligence, quality analytics, and decision-support context. You will define which use cases are worth pursuing, what good output means, how model-backed features are evaluated before launch, how humans review or override outputs, how failures are handled, and how performance is monitored after release. Product execution and spec quality Write product specs that engineering and design can execute from. Strong specs should include user goals, role-specific flows, states, API contracts, validation behavior, data requirements, audit/logging needs, i18n requirements, acceptance criteria, rollout plan, and release criteria. For AI/ML-backed features, specs should also define model inputs and outputs, evaluation criteria, red-team cases, confidence and fallback behavior, human review UX, monitoring, and go/no-go thresholds. Product operating cadence Maintain the product source of truth: what is live, what is in flight, what is blocked, what is cut, what depends on what, and what done means. Run a written cadence that gives leadership, clients, and the team clear visibility into decisions, tradeoffs, risks, and progress. What you will do - Build and maintain the Bond OS roadmap across patient, provider, clinic/admin, order, prescription, commerce, API, analytics, operations, and AI/ML surfaces. - Translate client, user, clinical, operational, and technical insight into clear product direction. - Partner with engineering on API contracts, schemas, state machines, validation behavior, performance, reliability, and integration boundaries. - Partner with design on high-craft workflows that reduce cognitive load and make complex care operations feel clear. - Prioritize the smallest valuable slices that improve the platform without creating long-term product debt. - Lead applied AI/ML product discovery and write the first serious AI/ML PRDs for Bond OS. - Define release gates for high-consequence workflows, including safety, auditability, permissions, i18n, test coverage, and operational fallbacks. - Communicate roadmap priorities and tradeoffs to internal stakeholders and strategic clients. - Create the product discipline that lets a small, senior team move faster without becoming sloppy. Experience we value - 6+ years of product management or product leadership experience, ideally with ownership of complex software from strategy through launch. - Experience building platform, SaaS, healthcare, fintech, logistics, marketplace, developer-platform, operations, commerce, or other high-consequence software. - Healthcare, health-tech, telehealth, pharmacy, e-prescribing, care operations, or regulated-data experience. - Experience working directly with customers or strategic clients and translating their needs into scalable product capabilities. - Technical fluency: API contracts, schemas, state machines, data models, permissions, validation, integrations, observability, and engineering tradeoffs. - Strong written communication: PRDs, specs, roadmap memos, technical decision documents, launch plans, and executive updates. - Experience with AI/ML product development, especially evaluation, guardrails, human-in-the-loop UX, model observability, red-teaming, drift monitoring, and responsible release processes. - Familiarity with healthcare data standards such as FHIR, SDC, HL7, or LOINC. - Experience in a small or fast-moving team where product judgment mattered more than process weight. - Background in engineering, design, data, operations, clinical workflows, or technical product management. What success looks like First 90 days - Understand the Bond OS platform across patient, provider, clinic/admin, order, prescription, commerce, API, analytics, operations, and AI/ML surfaces. - Maintain an accurate product source of truth. - Ship or materially advance a meaningful cross-surface platform slice. - Deliver a roadmap with clear priorities, tradeoffs, dependency mapping, and measurable outcomes. - Create a serious AI/ML product plan with guardrails, monitoring, logging, and launch criteria. First 12 months - Improve platform unification across patient, provider, admin, operations, and client-facing workflows. - Strengthen permissions, auditability, taxonomy, analytics, and operational visibility. - Deliver AI/ML capabilities with oversight and monitoring. - Improve order, prescription, and fulfillment workflows. Benefits: - 401(k) with up to 4% matching - Medical, dental, vision and life insurance - Paid time off The Pharmacy Hub is an Equal Opportunity Employer. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions.

🏢 Summary: Senior Product Lead role focused on owning the roadmap and execution for Bond OS, a healthcare care-delivery platform integrating patient intake, provider workflows, operations, APIs, analytics, and AI/ML capabilities. The position involves leading product strategy, defining platform primitives, collaborating with engineering and design, and driving AI/ML-enabled healthcare workflows with strong operational and technical rigor. The role emphasizes healthcare platform scalability, technical product leadership, and high-quality execution in a fast-moving environment. 🗂️ Requirements: 6+ years product management or product leadership experience, Experience leading complex software products from strategy through launch, Experience with platform, SaaS, healthcare, fintech, logistics, marketplace, or operations software, Technical fluency in APIs, schemas, state machines, data models, permissions, and integrations, Experience with AI/ML product development and evaluation workflows, Strong product specification and technical documentation skills, Experience working with customers or strategic clients, Familiarity with healthcare data standards, Ability to define release gates, auditability, and operational workflows, Experience in fast-moving or small teams 📃 Skills: API, FHIR, HL7, LOINC, SDC, AI, ML, SaaS, Analytics, Schemas, Integrations, Observability, Permissions, Validation, Commerce, Payments, PRDs, Roadmaps, Telehealth, Eprescribing 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.Build the operating system for patient-centric care Bond OS is the platform layer for modern care delivery. It connects structured patient intake, longitudinal patient context, provider review, clinic and admin operations, orders, prescriptions, commerce rails, platform APIs, analytics, support workflows, and applied AI/ML into one coherent system. Healthcare delivery is usually fragmented: intake in one place, clinical review in another, ordering and prescription status somewhere else, operations in spreadsheets, support in tickets, and analytics after the fact. Bond OS is built to make those flows work together: one patient context, clear workflows for every role, durable platform primitives, and intelligent assistance where it improves speed, quality, and safety. We are hiring a Product Lead to own the roadmap for Bond OS across product surfaces and platform primitives. This is a senior, hands-on product leadership role for someone who can move between client conversations, patient and provider workflows, technical contracts, data models, operational edge cases, AI/ML release discipline, and crisp execution with engineering and design. Why this role matters Bond OS is entering a new chapter. The core platform is live, the product surface area is expanding, and the opportunity is to make the system more unified, more patient-centric, more operationally powerful, and more intelligent. This role will shape how the platform scales: how intake becomes usable clinical context, how providers and clinic teams move through work, how orders and prescriptions are tracked, how clients understand performance, how APIs and permissions become stronger platform primitives, and how applied AI/ML earns its way into high-consequence workflows. The mandate is clear: turn a powerful care-delivery platform into a sharper operating system. What you will lead Bond OS roadmap Own the product roadmap across the full platform: Patient intake, patient portal, and longitudinal patient context Provider workflows, review queues, clinical decisioning, and safety review Clinic and admin operations, group management, permissions, and oversight Orders, prescriptions, catalog, commerce, payments, promotions, and fulfillment handoffs Platform APIs, integrations, auditability, data contracts, and status models Analytics for operations, outcomes, quality, and performance Applied AI/ML across intake, summarization, triage, drafting, operations, and decision-support context You will set priorities, make tradeoffs, sequence dependencies, and keep the roadmap grounded in client value, patient impact, operational leverage, and engineering reality. Platform primitives Define and protect the core primitives of Bond OS: patient, intake, encounter, decision, order, prescription, catalog item, group, role, permission, audit event, status, and AI artifact. Great product work here makes the platform simpler and more durable. It turns repeated workflows into shared systems, edge cases into explicit states, and client-specific needs into reusable capabilities. Client and user discovery Partner directly with clients, providers, clinic/admin teams, operators, support, design, engineering, and leadership. You will watch real workflows, understand where care delivery breaks down, and translate that signal into product decisions. Discovery should change the roadmap. The goal is not to collect opinions; it is to understand where Bond OS can create measurable leverage for patients, providers, clients, and internal teams. Applied AI/ML product direction AI/ML is a first-class part of Bond OS. The first opportunities include assisted intake summarization, missing-data detection, suggested triage priority, provider-facing drafting, operational intelligence, quality analytics, and decision-support context. You will define which use cases are worth pursuing, what good output means, how model-backed features are evaluated before launch, how humans review or override outputs, how failures are handled, and how performance is monitored after release. The standard is practical and serious: assistive, evaluated, observable, auditable, human-overseen, and suppressible when confidence or safety conditions are not met. Product execution and spec quality Write product specs that engineering and design can execute from. Strong specs should include user goals, role-specific flows, states, API contracts, validation behavior, data requirements, audit/logging needs, i18n requirements, acceptance criteria, rollout plan, and release criteria. For AI/ML-backed features, specs should also define model inputs and outputs, evaluation criteria, red-team cases, confidence and fallback behavior, human review UX, monitoring, and go/no-go thresholds. Product operating cadence Maintain the product source of truth: what is live, what is in flight, what is blocked, what is cut, what depends on what, and what done means. Run a written cadence that gives leadership, clients, and the team clear visibility into decisions, tradeoffs, risks, and progress. What you will do Build and maintain the Bond OS roadmap across patient, provider, clinic/admin, order, prescription, commerce, API, analytics, operations, and AI/ML surfaces. Translate client, user, clinical, operational, and technical insight into clear product direction. Partner with engineering on API contracts, schemas, state machines, validation behavior, performance, reliability, and integration boundaries. Partner with design on high-craft workflows that reduce cognitive load and make complex care operations feel clear. Prioritize the smallest valuable slices that improve the platform without creating long-term product debt. Lead applied AI/ML product discovery and write the first serious AI/ML PRDs for Bond OS. Define release gates for high-consequence workflows, including safety, auditability, permissions, i18n, test coverage, and operational fallbacks. Communicate roadmap priorities and tradeoffs to internal stakeholders and, where appropriate, strategic clients. Create the product discipline that lets a small, senior team move faster without becoming sloppy. The kind of person who will thrive here You are a systems thinker with strong product taste. You can reason from first principles, write clearly, and turn ambiguity into a concrete sequence of work. You are comfortable with product depth: workflows, APIs, data models, permissions, state machines, and edge cases are part of the job. You care about craft because in healthcare software, clarity is operational leverage. Good hierarchy, clear states, thoughtful defaults, precise language, and reliable fallbacks matter. The best product decisions make the system easier to understand for patients, providers, operators, clients, and engineers. You are also practical. You can hold a big platform vision while shipping small, high-quality slices. You know how to say yes by sequencing and how to say no by explaining tradeoffs. You can work with a lean team and still build something ambitious. Experience we value We care most about judgment, taste, execution, and technical credibility. Strong candidates may bring some combination of: 6+ years of product management or product leadership experience, ideally with ownership of complex software from strategy through launch. Experience building platform, SaaS, healthcare, fintech, logistics, marketplace, developer-platform, operations, commerce, or other high-consequence software. Healthcare, health-tech, telehealth, pharmacy, e-prescribing, care operations, or regulated-data experience. Experience working directly with customers or strategic clients and translating their needs into scalable product capabilities. Technical fluency: API contracts, schemas, state machines, data models, permissions, validation, integrations, observability, and engineering tradeoffs. Strong written communication: PRDs, specs, roadmap memos, technical decision documents, launch plans, and executive updates. Experience with AI/ML product development, especially evaluation, guardrails, human-in-the-loop UX, model observability, red-teaming, drift monitoring, and responsible release processes. Familiarity with healthcare data standards such as FHIR, SDC, HL7, or LOINC. Experience in a small or fast-moving team where product judgment mattered more than process weight. Background in engineering, design, data, operations, clinical workflows, or technical product management. What success looks like First 90 days You understand the Bond OS platform across patient, provider, clinic/admin, order, prescription, commerce, API, analytics, operations, and AI/ML surfaces. The product source of truth is accurate, sequenced, and useful to the team. You have shipped or materially advanced one meaningful cross-surface platform slice through the real quality bar. The next-quarter roadmap has clear priorities, explicit tradeoffs, dependency mapping, and measurable outcomes. The first applied AI/ML capability has a serious product plan: use case, eval set, guardrails, human review, logging, fallback behavior, monitoring, and launch criteria. Clients, users, engineers, design, and leadership can see how your product decisions make the platform clearer. First 12 months Bond OS feels more unified across patient, provider, admin, operations, and client-facing workflows. Intake reliably creates usable downstream context across care, operations, analytics, and AI/ML-assisted workflows. Orders, prescriptions, status, and fulfillment handoffs are clearer and more actionable. The platform has stronger primitives for permissions, auditability, taxonomy, analytics, and operational visibility. Applied AI/ML capabilities are in production or controlled rollout with evidence, oversight, and monitoring behind them. Strategic clients experience Bond OS as a more complete, coherent, and extensible care-delivery platform. How we work Platform first: surface work should strengthen shared primitives, contracts, workflows, and data. Patient context is the spine: intake, decisions, orders, prescriptions, communications, outcomes, analytics, and AI/ML artifacts should accrue to coherent patient context. Small slices, high bar: ship the smallest valuable slice that improves the platform without lowering quality. Contracts matter: API behavior, validation, permissions, audit logs, states, and data contracts are part of the product. AI/ML earns exposure: model-backed features ship with evaluation, guardrails, human oversight, observability, fallback behavior, and monitoring. Written decisions compound: clear product writing keeps a lean team aligned and makes tradeoffs durable. Craft is leverage: the product should feel fast, clear, safe, and intentional under real operational pressure. Hiring process Intro conversation focused on platform scope, product judgment, and role fit. Product leadership conversation around roadmap, tradeoffs, and client/user discovery. Technical product conversation around APIs, data models, workflow states, and execution quality. Paid work sample or case discussion using a redacted Bond OS scenario. Final conversation with leadership. How to apply Send your resume including your LinkedIn profile link. A product artifact is encouraged but not required: a PRD, roadmap memo, technical decision document, launch plan, or case study that shows how you think and write.Pay Range$120,000—$300,000 USDBenefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off that grows with your tenure Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services At The Pharmacy Hub, we don't just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions. The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.

🏢 Summary: Senior leadership role responsible for building and leading the entire Quality & Compliance function across compounding and fulfillment operations, ensuring full regulatory compliance and inspection readiness. The position establishes and oversees comprehensive quality systems, regulatory programs, QC laboratories, and internal audit processes while partnering cross-functionally to drive continuous improvement. This is a full-time onsite role with oversight of quality assurance, quality control, supplier quality, and regulatory inspections. 🗂️ Requirements: Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field, 10+ years of pharmaceutical quality leadership experience, 5+ years leading quality teams, Strong knowledge of USP <795>, USP <797>, USP <800>, Strong knowledge of cGMP principles, Knowledge of State Board of Pharmacy regulations, Knowledge of DEA compliance requirements, Experience leading regulatory inspections, Experience developing quality systems from the ground up 📃 Skills: USP795, USP797, USP800, cGMP, DEA, FDA, DSCSA, NABP, OSHA, CAPA, ChangeControl, RiskManagement, Lean, SixSigma, Microbiology, StabilityTesting, EnvironmentalMonitoring, QualityAssurance, QualityControl, InternalAudit 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. The Head of Quality & Compliance is a senior leadership position responsible for building and leading a world-class quality organization from the ground up. This role partners across Operations, Production, R&D, Procurement, Engineering, and Executive Leadership to establish a culture of quality, compliance, and continuous improvement across compounding and fulfillment operations. Quality Leadership Serve as the senior quality leader for all quality-related functions Develop and execute the organization's quality strategy and roadmap Establish a culture of quality, accountability, compliance, and continuous improvement Partner with Operations, Production, R&D, Procurement, Engineering, and Executive Leadership Regulatory Compliance Ensure and maintain ongoing compliance with all applicable regulations and standards, including: USP <795>, USP <797>, and USP <800> State Board of Pharmacy and DEA regulations FDA guidance documents and DSCSA requirements NABP requirements, OSHA regulations, and Hazardous Drug handling requirements Maintain inspection readiness at all times Inspection Readiness Program Develop and lead a formal Inspection Readiness Program with mock inspections Lead regulatory inspections and manage corrective and preventive actions (CAPAs) Coordinate responses to State Boards of Pharmacy, NABP, DEA, FDA, and client audits Quality Systems Development Build and maintain comprehensive quality systems including: CAPA, Deviation, Change Control, Risk Management, and Complaint Programs Supplier Qualification, Training, and Annual Product Review Programs Internal Audit, Quality Metrics, Document Control, and Batch Record Review Programs Quality Assurance Oversee batch record review and release Manage SOP lifecycle and governance Approve investigations and CAPAs Monitor quality trends and KPIs Review environmental monitoring and facility performance Lead product quality reviews Quality Control Build and manage QC laboratories and establish testing programs Oversee identity testing, potency testing, microbiology, stability, water quality, and environmental monitoring Manage incoming material qualification Internal Audit Program Build an internal auditing team and develop annual audit schedules Conduct facility, process, documentation, vendor, and client audits Proactively identify compliance gaps before regulatory agencies do Supplier & Vendor Quality Qualify suppliers and vendors; conduct risk assessments and vendor audits Oversee quality agreements Training & Development Develop a comprehensive quality training program for pharmacists, technicians, quality personnel, and operations teams Ensure competency assessments are completed and documented Continuous Improvement & Team Building Apply Lean, Six Sigma, and risk-based quality principles to reduce deviations, errors, rework, waste, and complaints Build and lead Quality Assurance, Quality Control, Internal Audit, Compliance, Document Control, Validation, and Training teams Qualifications Required Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field Minimum 10+ years of pharmaceutical quality leadership experience Minimum 5+ years leading quality teams Strong knowledge of USP <795>, USP <797>, USP <800>, cGMP principles, State Board of Pharmacy regulations, and DEA compliance Demonstrated experience leading regulatory inspections and developing quality systems from the ground up Preferred PharmD, MS, or MBA Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) Lean Six Sigma certification Experience in 503A Compounding, 503B Outsourcing Facilities, Pharmaceutical Manufacturing, or High-Volume Fulfillment Operations Schedule Full-time, 100% onsite position Work location: Davie, FL and Miami Gardens, FL (travel between locations as business needs require) Monday–Friday Occasional weekend work may be required based on business needs Pay Range $148,000—$182,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services. The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.

🏢 Summary: Senior leadership role responsible for building and leading the entire quality and compliance function for pharmaceutical compounding and fulfillment operations. The position oversees regulatory compliance, inspection readiness, quality systems, QA/QC, internal audits, and supplier quality while partnering cross-functionally to establish a culture of quality and continuous improvement. This onsite role requires extensive pharmaceutical quality leadership experience and deep knowledge of USP standards and regulatory frameworks. 🗂️ Requirements: Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field, Minimum 10+ years of pharmaceutical quality leadership experience, Minimum 5+ years leading quality teams, Strong knowledge of USP <795>, USP <797>, USP <800>, Strong knowledge of cGMP principles, Strong knowledge of State Board of Pharmacy regulations, Strong knowledge of DEA compliance, Experience leading regulatory inspections, Experience developing and implementing quality systems from the ground up, Full-time onsite availability with travel between Davie, FL and Miami Gardens, FL 📃 Skills: USP795, USP797, USP800, cGMP, CAPA, Deviation, ChangeControl, RiskManagement, InternalAudit, QualityControl, QualityAssurance, BatchReview, EnvironmentalMonitoring, Microbiology, StabilityTesting, PotencyTesting, SupplierQualification, DocumentControl, Lean, SixSigma, DSCSA, FDA, DEA, NABP, OSHA 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. The Head of Quality & Compliance is a senior leadership position responsible for building and leading a world-class quality organization from the ground up. This role partners across Operations, Production, R&D, Procurement, Engineering, and Executive Leadership to establish a culture of quality, compliance, and continuous improvement across compounding and fulfillment operations. Quality Leadership Serve as the senior quality leader for all quality-related functions Develop and execute the organization's quality strategy and roadmap Establish a culture of quality, accountability, compliance, and continuous improvement Partner with Operations, Production, R&D, Procurement, Engineering, and Executive Leadership Regulatory Compliance Ensure and maintain ongoing compliance with all applicable regulations and standards, including: USP <795>, USP <797>, and USP <800> State Board of Pharmacy and DEA regulations FDA guidance documents and DSCSA requirements NABP requirements, OSHA regulations, and Hazardous Drug handling requirements Maintain inspection readiness at all times Inspection Readiness Program Develop and lead a formal Inspection Readiness Program with mock inspections Lead regulatory inspections and manage corrective and preventive actions (CAPAs) Coordinate responses to State Boards of Pharmacy, NABP, DEA, FDA, and client audits Quality Systems Development Build and maintain comprehensive quality systems including: CAPA, Deviation, Change Control, Risk Management, and Complaint Programs Supplier Qualification, Training, and Annual Product Review Programs Internal Audit, Quality Metrics, Document Control, and Batch Record Review Programs Quality Assurance Oversee batch record review and release Manage SOP lifecycle and governance Approve investigations and CAPAs Monitor quality trends and KPIs Review environmental monitoring and facility performance Lead product quality reviews Quality Control Build and manage QC laboratories and establish testing programs Oversee identity testing, potency testing, microbiology, stability, water quality, and environmental monitoring Manage incoming material qualification Internal Audit Program Build an internal auditing team and develop annual audit schedules Conduct facility, process, documentation, vendor, and client audits Proactively identify compliance gaps before regulatory agencies do Supplier & Vendor Quality Qualify suppliers and vendors; conduct risk assessments and vendor audits Oversee quality agreements Training & Development Develop a comprehensive quality training program for pharmacists, technicians, quality personnel, and operations teams Ensure competency assessments are completed and documented Continuous Improvement & Team Building Apply Lean, Six Sigma, and risk-based quality principles to reduce deviations, errors, rework, waste, and complaints Build and lead Quality Assurance, Quality Control, Internal Audit, Compliance, Document Control, Validation, and Training teams Qualifications Required Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field Minimum 10+ years of pharmaceutical quality leadership experience Minimum 5+ years leading quality teams Strong knowledge of USP <795>, USP <797>, USP <800>, cGMP principles, State Board of Pharmacy regulations, and DEA compliance Demonstrated experience leading regulatory inspections and developing quality systems from the ground up Preferred PharmD, MS, or MBA Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) Lean Six Sigma certification Experience in 503A Compounding, 503B Outsourcing Facilities, Pharmaceutical Manufacturing, or High-Volume Fulfillment Operations Schedule Full-time, 100% onsite position Work location: Davie, FL and Miami Gardens, FL (travel between locations as business needs require) Monday–Friday Occasional weekend work may be required based on business needs Pay Range $148,000—$182,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services. The Pharmacy Hub is an Equal Opportunity Employer. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.

🏢 Summary: Senior leadership role responsible for building and leading the entire quality and compliance function for pharmaceutical compounding and fulfillment operations. The position oversees regulatory compliance, inspection readiness, quality systems, QA/QC, internal audits, supplier quality, and continuous improvement initiatives. The role requires extensive experience in pharmaceutical quality leadership and deep knowledge of USP standards and regulatory requirements. 🗂️ Requirements: Bachelor's degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field, 10+ years of pharmaceutical quality leadership experience, 5+ years leading quality teams, Strong knowledge of USP <795>, USP <797>, USP <800>, Strong knowledge of cGMP principles, Knowledge of State Board of Pharmacy regulations, Knowledge of DEA compliance requirements, Experience leading regulatory inspections, Experience developing quality systems from the ground up 📃 Skills: USP795, USP797, USP800, cGMP, CAPA, Deviation, ChangeControl, RiskManagement, Audit, QC, QA, DSCSA, FDA, DEA, NABP, OSHA, Lean, SixSigma, Microbiology, StabilityTesting, EnvironmentalMonitoring 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. The Head of Quality & Compliance is a senior leadership position responsible for building and leading a world-class quality organization from the ground up. This role partners across Operations, Production, R&D, Procurement, Engineering, and Executive Leadership to establish a culture of quality, compliance, and continuous improvement across compounding and fulfillment operations. Quality Leadership - Serve as the senior quality leader for all quality-related functions - Develop and execute the organization's quality strategy and roadmap - Establish a culture of quality, accountability, compliance, and continuous improvement - Partner with Operations, Production, R&D, Procurement, Engineering, and Executive Leadership Regulatory Compliance Ensure and maintain ongoing compliance with all applicable regulations and standards, including: - USP <795>, USP <797>, and USP <800> - State Board of Pharmacy and DEA regulations - FDA guidance documents and DSCSA requirements - NABP requirements, OSHA regulations, and Hazardous Drug handling requirements - Maintain inspection readiness at all times Inspection Readiness Program - Develop and lead a formal Inspection Readiness Program with mock inspections - Lead regulatory inspections and manage corrective and preventive actions (CAPAs) - Coordinate responses to State Boards of Pharmacy, NABP, DEA, FDA, and client audits Quality Systems Development Build and maintain comprehensive quality systems including: - CAPA, Deviation, Change Control, Risk Management, and Complaint Programs - Supplier Qualification, Training, and Annual Product Review Programs - Internal Audit, Quality Metrics, Document Control, and Batch Record Review Programs Quality Assurance - Oversee batch record review and release - Manage SOP lifecycle and governance - Approve investigations and CAPAs - Monitor quality trends and KPIs - Review environmental monitoring and facility performance - Lead product quality reviews Quality Control - Build and manage QC laboratories and establish testing programs - Oversee identity testing, potency testing, microbiology, stability, water quality, and environmental monitoring - Manage incoming material qualification Internal Audit Program - Build an internal auditing team and develop annual audit schedules - Conduct facility, process, documentation, vendor, and client audits - Proactively identify compliance gaps before regulatory agencies do Supplier & Vendor Quality - Qualify suppliers and vendors; conduct risk assessments and vendor audits - Oversee quality agreements Training & Development - Develop a comprehensive quality training program for pharmacists, technicians, quality personnel, and operations teams - Ensure competency assessments are completed and documented Continuous Improvement & Team Building - Apply Lean, Six Sigma, and risk-based quality principles to reduce deviations, errors, rework, waste, and complaints - Build and lead Quality Assurance, Quality Control, Internal Audit, Compliance, Document Control, Validation, and Training teams Qualifications Required - Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field - Minimum 10+ years of pharmaceutical quality leadership experience - Minimum 5+ years leading quality teams - Strong knowledge of USP <795>, USP <797>, USP <800>, cGMP principles, State Board of Pharmacy regulations, and DEA compliance - Demonstrated experience leading regulatory inspections and developing quality systems from the ground up Preferred - PharmD, MS, or MBA - Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) - Lean Six Sigma certification - Experience in 503A Compounding, 503B Outsourcing Facilities, Pharmaceutical Manufacturing, or High-Volume Fulfillment Operations Schedule - Full-time, 100% onsite position - Work location: Davie, FL and Miami Gardens, FL (travel between locations as business needs require) - Monday–Friday - Occasional weekend work may be required based on business needs Pay Range $148,000—$182,000 USD Benefits: - 401(k) with up to 4% matching - Medical, dental, vision and life insurance - Paid time off Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - continuously improve processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that benefit clients and patients You will play a pivotal role in maintaining these values and contributing to the mission of redefining healthcare delivery through superior pharmacy services. The Pharmacy Hub is an Equal Opportunity Employer. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.

🏢 Summary: Hands-on Forward Deployed AI Product Manager role focused on building and deploying AI-powered workflows for clinical research operations. The position combines product management, AI application development, and cross-functional collaboration to improve operational efficiency and scalability. Candidates will work with LLMs, workflow automation, and healthcare-related systems in a fast-moving, iterative environment. 🗂️ Requirements: 4+ years building and shipping software products, AI applications, technical solutions, or production systems, Experience with large language models, prompt engineering, agent design, RAG, evaluation frameworks, and workflow automation, Strong technical fluency with modern AI development workflows and tooling, Experience translating business problems into scalable technical solutions, Familiarity with Python, Ability to work with engineering and technical teams throughout implementation, Strong written and verbal communication skills, Ability to prioritize and drive outcomes in ambiguous environments 📃 Skills: Python, LLM, RAG, AI, LangGraph, AgentCore, FHIR, OMOP, HIPAA, GxP, EMR 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide. At Iterative Health, we are transforming clinical research through the power of AI, technology, and human expertise. Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to improve patient outcomes. Through the Iterative Health Site Network — a premier network of 100+ clinical research sites across the US and Europe — we help expand and expedite access to novel therapeutics for patients in need. Accelerating clinical research is one of the defining challenges in healthcare. Promising therapies exist that patients can't access because the operational infrastructure to run clinical trials efficiently doesn't exist yet. We're building it. Why This Role Matters As a Forward Deployed AI Product Manager at Iterative Health, you will work cross functionally to identify, build, and deploy AI-powered solutions that transform how clinical research operations are executed. This is a highly hands-on role that sits at the intersection of product, engineering, and operations. You will partner closely with end users to understand their workflows, identify opportunities where AI can create meaningful leverage, rapidly prototype solutions, and deploy them into production. The ideal candidate combines strong product instincts with technical fluency and a builder mentality. You are equally comfortable sitting alongside a clinical operator to understand a workflow as you are working with engineers and AI tooling to bring a solution to life. You will work across Clinical Operations, Site Operations, Trial Enrollment, Business Development, and Corporate Functions, identifying high-impact opportunities and owning them from concept through deployment and adoption. This role reports to the Product organization and partners closely with Engineering, Data Science, Security, and Operational Leadership teams. Where You'll Drive Impact Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation Translate complex operational challenges into well-defined AI solutions with measurable business outcomes Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability Work through the operational and technical details required to move solutions from proof-of-concept to production Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%) Perform related duties as requested You Might Thrive in This Role If You enjoy operating in highly ambiguous environments and creating structure where none exists You are equally effective working with executives, operators, engineers, and data scientists You can quickly understand how people actually work and identify opportunities to improve workflows through technology You value rapid experimentation and iterative learning over lengthy planning cycles You have strong judgment about where AI adds value and where traditional solutions may be more appropriate You are energized by building and deploying solutions that create immediate impact for users You are comfortable moving between strategy, execution, and hands-on problem solving What Success Looks Like Within your first 12 months, you will: Deploy multiple AI-powered workflows that deliver measurable improvements in efficiency, quality, speed, or user experience Establish trusted partnerships with operational teams across the organization Develop repeatable frameworks for evaluating and scaling AI applications Identify and help operationalize reusable platform capabilities that accelerate future AI development Drive meaningful adoption of AI solutions across key business functions How We Work Collaborative and low-ego team environment Fast-moving and highly iterative culture Strong focus on ownership and accountability Mission-driven and patient-centered mindset Open communication and continuous learning Comfortable navigating evolving business needs What You Bring to the Team 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation Strong technical fluency with modern AI development workflows and tooling Experience collaborating directly with end users to understand business problems and translate them into scalable solutions Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences Demonstrated ownership mindset and bias toward action Preferred Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services) Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI) Interest in growing toward a senior product role over time — this role is designed as a natural bridge Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP) Experience working with messy, real-world data and turning it into something useful without pretending it's clean Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health Mental health and wellness support through Spring Health Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years 401(k) program with a company match of up to 3% (up to $3,000 annually) Weekly in-office lunch benefit every Tuesday 100% company-paid short-term and long-term disability coverage Annual wellness and professional development stipend to support your health and growth And more! At Iterative Health, we believe great people drive innovation. If you're excited about helping transform the future of clinical research while building scalable people strategies that support growth and impact, we encourage you to apply. New York pay range$170,000—$250,000 USDAt Iterative Health, we're actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

🏢 Summary: Hands-on Forward Deployed AI Product Manager role focused on building and deploying AI-powered workflows and agentic systems for clinical research operations. The position combines product management, AI development, and operational collaboration to improve efficiency, scalability, and user experience across healthcare research functions. The role offers hybrid work in NYC or Boston with strong benefits and opportunities to shape enterprise AI strategy and platforms. 🗂️ Requirements: 4+ years building and shipping software products, AI applications, or production systems, Experience with large language models, Experience with prompt engineering, Experience with agent design, Experience with retrieval-augmented generation, Experience with workflow automation, Strong technical fluency with modern AI development tooling, Ability to collaborate with end users and translate business problems into scalable solutions, Familiarity with Python, Strong written and verbal communication skills, Ability to work with technical and non-technical teams, Ability to navigate ambiguity and drive outcomes 📃 Skills: Python, LLM, RAG, AI, LangGraph, FHIR, OMOP, HIPAA, GxP, EMR, AgentCore, SDK 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide. At Iterative Health, we are transforming clinical research through the power of AI, technology, and human expertise. Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to improve patient outcomes. Through the Iterative Health Site Network — a premier network of 100+ clinical research sites across the US and Europe — we help expand and expedite access to novel therapeutics for patients in need. Accelerating clinical research is one of the defining challenges in healthcare. Promising therapies exist that patients can't access because the operational infrastructure to run clinical trials efficiently doesn't exist yet. We're building it. Why This Role Matters As a Forward Deployed AI Product Manager at Iterative Health, you will work cross functionally to identify, build, and deploy AI-powered solutions that transform how clinical research operations are executed. This is a highly hands-on role that sits at the intersection of product, engineering, and operations. You will partner closely with end users to understand their workflows, identify opportunities where AI can create meaningful leverage, rapidly prototype solutions, and deploy them into production. The ideal candidate combines strong product instincts with technical fluency and a builder mentality. You are equally comfortable sitting alongside a clinical operator to understand a workflow as you are working with engineers and AI tooling to bring a solution to life. You will work across Clinical Operations, Site Operations, Trial Enrollment, Business Development, and Corporate Functions, identifying high-impact opportunities and owning them from concept through deployment and adoption. This role reports to the Product organization and partners closely with Engineering, Data Science, Security, and Operational Leadership teams. Where You'll Drive Impact Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation Translate complex operational challenges into well-defined AI solutions with measurable business outcomes Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability Work through the operational and technical details required to move solutions from proof-of-concept to production Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%) Perform related duties as requested You Might Thrive in This Role If You enjoy operating in highly ambiguous environments and creating structure where none exists You are equally effective working with executives, operators, engineers, and data scientists You can quickly understand how people actually work and identify opportunities to improve workflows through technology You value rapid experimentation and iterative learning over lengthy planning cycles You have strong judgment about where AI adds value and where traditional solutions may be more appropriate You are energized by building and deploying solutions that create immediate impact for users You are comfortable moving between strategy, execution, and hands-on problem solving What Success Looks Like Within your first 12 months, you will: Deploy multiple AI-powered workflows that deliver measurable improvements in efficiency, quality, speed, or user experience Establish trusted partnerships with operational teams across the organization Develop repeatable frameworks for evaluating and scaling AI applications Identify and help operationalize reusable platform capabilities that accelerate future AI development Drive meaningful adoption of AI solutions across key business functions How We Work Collaborative and low-ego team environment Fast-moving and highly iterative culture Strong focus on ownership and accountability Mission-driven and patient-centered mindset Open communication and continuous learning Comfortable navigating evolving business needs What You Bring to the Team 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation Strong technical fluency with modern AI development workflows and tooling Experience collaborating directly with end users to understand business problems and translate them into scalable solutions Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences Demonstrated ownership mindset and bias toward action Preferred Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services) Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI) Interest in growing toward a senior product role over time — this role is designed as a natural bridge Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP) Experience working with messy, real-world data and turning it into something useful without pretending it's clean Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health Mental health and wellness support through Spring Health Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years 401(k) program with a company match of up to 3% (up to $3,000 annually) Weekly in-office lunch benefit every Tuesday 100% company-paid short-term and long-term disability coverage Annual wellness and professional development stipend to support your health and growth And more! At Iterative Health, we believe great people drive innovation. If you're excited about helping transform the future of clinical research while building scalable people strategies that support growth and impact, we encourage you to apply. New York pay range$170,000—$250,000 USDAt Iterative Health, we're actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

🏢 Summary: Forward Deployed AI Product Manager role focused on building and deploying AI-powered workflows for clinical research operations. The position combines product management, AI solution development, and cross-functional collaboration to improve operational efficiency and scalability in healthcare research environments. Candidates will work closely with engineering, data, and operational teams to deliver production-ready AI systems using modern LLM technologies. 🗂️ Requirements: 4+ years building and shipping software products, AI applications, technical solutions, or production systems, Hands-on experience with large language models, Experience with prompt engineering, agent design, RAG, evaluation frameworks, and workflow automation, Strong technical fluency with modern AI development workflows and tooling, Experience translating business problems into scalable technical solutions, Familiarity with Python, Ability to work with technical and non-technical stakeholders, Strong written and verbal communication skills, Ability to navigate ambiguity and prioritize effectively 📃 Skills: Python, LLM, RAG, LangGraph, FHIR, OMOP, HIPAA, GxP, AI, EMR 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide. At Iterative Health, we are transforming clinical research through the power of AI, technology, and human expertise. Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to improve patient outcomes. Through the Iterative Health Site Network — a premier network of 100+ clinical research sites across the US and Europe — we help expand and expedite access to novel therapeutics for patients in need. Accelerating clinical research is one of the defining challenges in healthcare. Promising therapies exist that patients can't access because the operational infrastructure to run clinical trials efficiently doesn't exist yet. We're building it. Why This Role Matters As a Forward Deployed AI Product Manager at Iterative Health, you will work cross functionally to identify, build, and deploy AI-powered solutions that transform how clinical research operations are executed. This is a highly hands-on role that sits at the intersection of product, engineering, and operations. You will partner closely with end users to understand their workflows, identify opportunities where AI can create meaningful leverage, rapidly prototype solutions, and deploy them into production. The ideal candidate combines strong product instincts with technical fluency and a builder mentality. You are equally comfortable sitting alongside a clinical operator to understand a workflow as you are working with engineers and AI tooling to bring a solution to life. You will work across Clinical Operations, Site Operations, Trial Enrollment, Business Development, and Corporate Functions, identifying high-impact opportunities and owning them from concept through deployment and adoption. This role reports to the Product organization and partners closely with Engineering, Data Science, Security, and Operational Leadership teams. Where You'll Drive Impact Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation Translate complex operational challenges into well-defined AI solutions with measurable business outcomes Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability Work through the operational and technical details required to move solutions from proof-of-concept to production Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%) Perform related duties as requested You Might Thrive in This Role If You enjoy operating in highly ambiguous environments and creating structure where none exists You are equally effective working with executives, operators, engineers, and data scientists You can quickly understand how people actually work and identify opportunities to improve workflows through technology You value rapid experimentation and iterative learning over lengthy planning cycles You have strong judgment about where AI adds value and where traditional solutions may be more appropriate You are energized by building and deploying solutions that create immediate impact for users You are comfortable moving between strategy, execution, and hands-on problem solving What Success Looks Like Within your first 12 months, you will: Deploy multiple AI-powered workflows that deliver measurable improvements in efficiency, quality, speed, or user experience Establish trusted partnerships with operational teams across the organization Develop repeatable frameworks for evaluating and scaling AI applications Identify and help operationalize reusable platform capabilities that accelerate future AI development Drive meaningful adoption of AI solutions across key business functions How We Work Collaborative and low-ego team environment Fast-moving and highly iterative culture Strong focus on ownership and accountability Mission-driven and patient-centered mindset Open communication and continuous learning Comfortable navigating evolving business needs What You Bring to the Team 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation Strong technical fluency with modern AI development workflows and tooling Experience collaborating directly with end users to understand business problems and translate them into scalable solutions Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences Demonstrated ownership mindset and bias toward action Preferred Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services) Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI) Interest in growing toward a senior product role over time — this role is designed as a natural bridge Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP) Experience working with messy, real-world data and turning it into something useful without pretending it's clean Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health Mental health and wellness support through Spring Health Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years 401(k) program with a company match of up to 3% (up to $3,000 annually) Weekly in-office lunch benefit every Tuesday 100% company-paid short-term and long-term disability coverage Annual wellness and professional development stipend to support your health and growth And more! At Iterative Health, we believe great people drive innovation. If you're excited about helping transform the future of clinical research while building scalable people strategies that support growth and impact, we encourage you to apply. New York pay range$170,000—$250,000 USDAt Iterative Health, we're actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

🏢 Summary: Senior Product Operations Analyst role focused on building and scaling processes, frameworks, and cross-functional workflows to ensure operational excellence and successful product launches across a multi-product SaaS platform. 🗂️ Requirements: 4+ years of experience in product operations, program management, or related operational role, Experience collaborating across Product, Engineering, Marketing, and Sales teams, Experience designing and implementing scalable, repeatable operational processes, Experience presenting and communicating with senior leadership (Director+ level), Hands-on experience with product management tools such as Jira and Confluence, Experience working in ambiguous, fast-paced environments and defining operational approaches 📃 Skills: Jira, Confluence, SaaS, ProductOperations, ProgramManagement, ProcessDesign, WorkflowManagement, ProductManagementTools 🏢 Description: The product operations team enables product excellence at scale at Datadog. With over thirty standalone products on a single platform, product operations drives consistency, efficiency, and quality across the organization. As a Senior Product Operations Analyst, you will help the product organization do its best work. You'll build and scale the processes, frameworks, and cross-functional workflows that enable PMs and their partners to ship effectively. This includes touchpoints with inbound, delivery, outbound workstreams in product development. This is a role for someone who thrives in the space between teams: driving alignment, removing friction, and ensuring that the operational foundations of the product org can keep pace with Datadog's growth. At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Drive launch readiness and execution. Own and drive operational excellence for product launches. This includes coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support to ensure we are ready to bring quality products and support to our customers. Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team. Lead product-wide communications and operational support for major moments including major conferences, all-hands meetings, and cross-functional forums. You'll also need to be comfortable representing Product Operations to leadership. Drive centralized product knowledge and enablement, ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed and making it easily discoverable. Incorporate customer voice into the product development process by mining our customer feedback tools for high signal insights. Then partnering with PMs to drive inclusion in their product planning. Build, refine, and scale core product operations processes. At its core this is meeting with stakeholders, identifying shared pain points and solving them for a distributed product org. You'll create the repeatable frameworks that let Datadog operate consistently across 30+ products. Who You Are: 4+ years of experience in product operations, program management, or a related operational role. Experience collaborating across multiple departments (Product, Engineering, Marketing, Sales, etc.) and aligning stakeholders with different priorities toward shared outcomes. Track record of designing and implementing scalable, repeatable processes that drive adoption, not just documentation that sits on a shelf. Experience communicating with and presenting to senior leadership at the Director+ level, both in writing and live settings. Hands-on experience with product management tools and workflows (Jira, Confluence, or similar), with a willingness to build and improve tooling as needs evolve. Experience working in ambiguous environments where you've had to define the approach, prove out value quickly, and iterate, not just maintain an existing playbook. Demonstrated ability to lead through influence rather than authority, building trust and driving outcomes across teams you don't directly manage. Bonus Points: Experience in a B2B SaaS or high-growth technology company. Experience in multiple functions (sales, engineering, product, operations, etc.) Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds Access to Inclusion Talks, our internal panel discussions Free, global Spring Health benefits for employees and dependents age 6+ Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-HybridDatadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.The reasonably estimated yearly salary for this role at Datadog is:$145,000—$175,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

🏢 Summary: Leadership role responsible for defining and delivering AI-driven product strategy and roadmap, including embedded and standalone AI capabilities. The position leads a team of product managers and collaborates cross-functionally to build scalable AI observability and security solutions. Focused on driving innovation, data-driven decision-making, and measurable business impact through AI products. 🗂️ Requirements: Proven experience in AI product management, Track record of delivering AI-driven products, Deep knowledge of AI and machine learning, Strong understanding of data science concepts, Experience leading and mentoring product managers, Experience managing complex product roadmaps, Experience collaborating with engineering and data science teams, Ability to drive data-driven product strategy, Experience managing large-scale AI initiatives 📃 Skills: AI, MachineLearning, DataScience, Analytics, Observability, Security, SaaS, ProductManagement, Roadmapping 🏢 Description: The Applied AI Products organization at Datadog is responsible for delivering AI-driven solutions that power the next generation of our product offerings. We are looking for a Director of Product Management to lead and shape the roadmap and delivery of AI-driven product capabilities at Datadog. In this role, you will bring a combination of technical expertise, product management experience, and an understanding of AI technologies to help position Datadog as a leader in the AI observability and security space. You will lead a team of product managers and collaborate with senior leadership in engineering and design. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the vision and strategy for AI-driven products, ensuring alignment with overall company goals and customer needs. This will include managing our embed program to enhance the capabilities of existing products as well as developing dedicated and independent AI products. Lead and mentor a team of product managers, helping them grow and advance their careers while ensuring the delivery of high-quality, AI-powered features. Collaborate with cross-functional teams including engineering, data science, marketing, and sales to deliver AI product solutions that meet customer needs and business objectives. Identify new opportunities for AI product innovation and drive them from concept to execution, ensuring they have a measurable impact on our customers and the business. Work closely with customers and stakeholders to deeply understand their pain points, ensuring that AI solutions are delivering tangible value and solving real-world problems. Define AI product roadmaps and manage the prioritization of features and initiatives to ensure the team’s efforts are aligned with business goals. Drive a culture of data-driven decision-making by working closely with data science and analytics teams to inform product strategy and validate assumptions. Promote a product-first mindset across the organization, ensuring that the user experience and business value are central to every product decision. Foster a culture of innovation and excellence in AI product development, ensuring that Datadog remains a leader in AI-powered observability and security solutions. Who You Are: You have proven experience in AI product management, with a track record of successfully leading the development and delivery of AI-driven products and solutions. You have deep technical knowledge of AI technologies and a strong understanding of machine learning, data science, and related fields, with the ability to translate these capabilities into compelling product experiences. You have successfully led product teams, including mentoring and developing product managers, while balancing the need for leadership and hands-on execution. You are skilled at prioritizing and delivering complex product roadmaps, balancing short-term needs with long-term strategic goals. You are experienced in collaborating with cross-functional teams, including engineering, design, data science, and business stakeholders, to deliver high-impact AI products. You have a customer-first mindset, always striving to understand and solve customer pain points through innovative AI-driven solutions. You are a strong communicator and influencer, capable of building relationships with senior leadership, engineering teams, and external stakeholders to drive alignment and move initiatives forward. You have a proven ability to manage large-scale AI product initiatives, balancing technical feasibility, user experience, and business impact. If you’re passionate about shaping the future of AI products and driving innovation at scale, we’d love to hear from you! Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits & Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds Access to Inclusion Talks, our Internal panel discussions Free, global Spring Health benefits for employees and dependents age 6+ Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.The reasonably estimated yearly salary for this role at Datadog is:$300,000—$385,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.