Director, Payments Operations

🏢 Summary: The Tax Operations role focuses on ensuring accurate and compliant tax reporting across the lifecycle of investor payments, including validation of tax documents and year-end reporting data. The position involves mitigating withholding risks, resolving data discrepancies, and supporting process improvements to enhance service delivery. It requires strong attention to detail, discretion, and proficiency with Microsoft Office tools in a fast-paced financial services environment. 🗂️ Requirements: 2–5 years of experience in operations or production services, Experience in financial services industry, Ability to manage multiple transactions in a fast-paced environment, Strong attention to detail, High level of discretion handling confidential information, Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint), Ability to work independently and collaboratively, Legal authorization to work in the United States without visa sponsorship 📃 Skills: Excel, Outlook, Word, PowerPoint, Tax, Reporting, Data, MicrosoftOffice 🏢 Description: About SRS Acquiom SRS Acquiom delivers the smartest way to run a deal™ through a platform and services designed to help deal parties manage complex M&A and loan agency transactions more efficiently. A few benefits our employees enjoy Day-one coverage: medical, dental, and vision plans so you're protected from the start A 401(k) with a 4% company match to keep your future on track Discretionary time off - take the time you need, when you need it Employer-paid life insurance, with the option to add extra coverage for peace of mind Employee Assistance Programs for confidential support when life gets complicated Discounted pet insurance A fitness credit to back your health and wellness goals Pre-tax plans for dependent care, transportation, and flexible spending Position Summary As part of the Tax Operations team, this position plays a central role in ensuring accurate and compliant tax reporting across the full lifecycle of investor payments. Core responsibilities include receiving and validating individual tax documents, identifying payments that require additional withholding or reporting instruction, and interpreting data from multiple sources to resolve discrepancies prior to payment. Throughout the year, this role is responsible for validating deal-level tax reporting data to support the accurate generation of year-end tax forms for sophisticated investors. Given the confidential and sensitive nature of the communications involved, a high degree of discretion is essential. Beyond transactional processing, this position contributes to process improvement initiatives and participates in departmental planning, with a focus on exceeding service level agreements and delivering an accurate, positive experience for payees. The role also requires the flexibility to manage client-specific fulfillment requests, tracking and executing on unique requirements as they arise. Compensation The salary range for this position is between $68k and $77k, depending on experience level. Primary Responsibilities Receive, validate, and route individual tax documents appropriately Mitigate risk by identifying shareholder payments that require additional withholding or reporting instruction prior to payment being made Validate deal-level tax reporting data throughout the year to accurately generate year-end tax forms Interpret data provided from multiple sources to identify and resolve discrepancies Identify and implement process improvements to enhance the customer experience, exceed SLAs and improve departmental efficiency Meet unique requirements based on individual fulfillment requests from clients and track items as needed Actively participate in planning of long- and short-term objectives as it relates to departmental functions Other duties as assigned Required Qualifications & Skills 2-5 years of related business experience in operations or production services, preferably in the financial services industry Ability to work collaboratively and build relationships across the organization Ability to work in a fast-paced environment and handle multiple transactions at one time Excellent interpersonal, communication, and presentation skills Discretion is essential in this role, as confidential, sensitive communications are broadly distributed to sophisticated investors Self-motivated, self-starter with the ability to work independently with a high level of autonomy and as part of a team Strong attention to detail Proficient with Microsoft Office Products (Outlook, Excel, Word, PowerPoint) Bachelor's Degree preferred Physical Requirements/Special Demands Standard business hours with longer hours and possibly weekends in December, January & February of each year The office environment is collaborative, and people work in close proximity to one another. Noise and distractions are to be expected Seated most of the time using a computer, keyboard, and mouse Travel not required We are unable to sponsor or take over sponsorship of employment visas. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship to move forward in the hiring process. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without advanced notice. With respect to its programs, services, activities, and employment practices, SRS Acquiom Inc. assesses qualified individuals without regard to their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status. Requests for reasonable accommodation or the provision of auxiliary aids should be directed to Human Resources.

🏢 Summary: Remote Data Engineer role focused on building and evolving an internal data platform that enables secure, governed, and scalable access to data for software development and analytics teams. The position involves designing, implementing, and maintaining AWS-based data infrastructure, data pipelines, and platform services while ensuring compliance, resiliency, and automation. The role also includes architectural improvements, mentorship, and driving best practices in modern data architectures. 🗂️ Requirements: B.S. in Computer Science or equivalent experience, 4+ years of SQL experience, 4+ years of relational database design and programming (PostgreSQL, MySQL), Experience managing AWS data infrastructure (S3, RDS, Kafka, Glue, Athena, etc.), Experience in software development or systems engineering (Java, JavaScript, Python, PHP), Experience with modern API platform design and security practices, Knowledge of event-driven architecture and change data capture, Legal authorization to work in the United States without visa sponsorship 📃 Skills: SQL, PostgreSQL, MySQL, PL/pgSQL, AWS, S3, RDS, Kafka, Glue, Athena, Quicksight, DataZone, Java, JavaScript, Python, PHP, API, CI/CD, Docker, Kubernetes, Terraform, NetSuite, Salesforce, Workday, Pendo, Grafana, Kibana, Elasticsearch, OpenTelemetry, ETL, Boomi, HIPAA, PCI, SEC, FINRA, Agile, Kanban 🏢 Description: Position Summary We are growing our Platform Engineering team and are looking to add a Data Engineer who will be able to help build our internal data platform. This data platform is central to ensuring that our software development and data analytics teams have governed access to the data they need. As a Data Engineer on the Platform Team, you will be a part of driving the design, development, and implementation of our data platforms. Your responsibilities include partnering with the architect and engineering teams in developing our platform, as well as providing best practices and approaches to ensure security, resiliency, and availability of solutions. You will be challenged to create strategies that ensure the secure consumption of the platform through continuous innovation, simplification, and self-service automation. Location: This position is fully remote within the Continental United States. In-person visits to the Denver headquarters are required, on average three times per year. Compensation: The salary range for this position is between $125k and $140k, depending on experience level. Primary Responsibilities - Participate in all initiatives keeping all compliance, security and regulatory needs satisfied - Be a thought leader by staying abreast of current and emerging technologies and industry trends - Work with your peers to design and build data platform capabilities and incorporate the necessary automations and tool configurations that ensure agile delivery and secure consumption - Design and implement processes and tools that enable product engineering and BI/Analytics teams to consume an extensible and scalable data platform, which enforces all needed governance and consistent operational models - Be a trusted advisor for initiatives by providing objective, practical, and relevant ideas, insights, and advice while also building organizational partnerships and networks to ensure comprehensive capabilities are developed with input from appropriate business and Engineering resources - Directly support the use and delivery of data platform services in the organization - Ensure that all data platform solutions follow established security and compliance controls - Maintain existing and future software services code and configuration - Make recommendations for improvements to existing architecture - Help implement new technologies for future deployment - Provide technical guidance, knowledge transfers, and mentorship to clients on their data platform adoption - Help implement and improve the development of data pipelines - Other duties as assigned Required Qualifications & Skills - B.S. in Computer Science or equivalent experience - 4+ years of experience with and strong working knowledge of SQL and understanding of data models - 4+ years of experience with relational database design and programming: PostgreSQL, MySQL, stored procedures, functions, PL/pgSQL - Experience with managing AWS Data Infrastructure: S3, RDS, Managed Streaming Kafka, Lake Formation, Glue, Glue Data Catalog, Athena, Quicksight, DataZone - Experience with systems engineering and/or software development: Java, JavaScript, Python, PHP - Experience with modern API platform design, security practices, and data architectures: event-driven architecture, change data capture, pub/sub Preferred Qualifications & Skills - Experience with cloud solution design patterns: CI/CD, Docker, Kubernetes, containers, microservices, distributed caching - Experience with Terraform scripting - Experience with data integrations from third-party platforms: NetSuite, Salesforce, Workday, Pendo - Experience with reporting and analytic tools: Grafana, Kibana, Elasticsearch, Open Telemetry - Experience with ETL processes, projects, and tooling: Boomi - Understanding of systems hardening and secure systems configuration - Experience with regulatory compliance standards: HIPAA, PCI, SEC, FINRA - Understanding of Agile/Kanban methodologies Physical Requirements/Special Demands - Must be available to work standard business hours and occasional nights/weekends - Travel is required up to three times per year Benefits - Day-one medical, dental, and vision coverage - 401(k) with 4% company match - Discretionary time off - Employer-paid life insurance with optional additional coverage - Employee Assistance Programs - Discounted pet insurance - Fitness credit - Pre-tax plans for dependent care, transportation, and flexible spending Candidates must be legally authorized to work in the United States without current or future visa sponsorship.

🏢 Summary: Senior Data Engineer role focused on building and scaling an internal data platform that enables secure, governed, and self-service access to data for software development and analytics teams. The position involves designing data architectures, implementing pipelines, and ensuring compliance, security, and high availability across AWS-based infrastructure. This is a fully remote role within the Continental U.S. with competitive compensation and comprehensive benefits. 🗂️ Requirements: B.S. in Computer Science or equivalent experience, 6+ years of SQL experience, 6+ years of relational database design and programming (PostgreSQL, MySQL), Experience managing AWS data infrastructure (S3, RDS, Kafka, Glue, Athena, etc.), Experience with Java, JavaScript, or Python, Experience with modern data architectures (event-driven, CDC, pub/sub), Experience with API platform design and security practices, Legal authorization to work in the U.S. without visa sponsorship 📃 Skills: SQL, PostgreSQL, MySQL, PLpgSQL, AWS, S3, RDS, Kafka, Glue, Athena, QuickSight, DataZone, Java, JavaScript, Python, API, CDC, PubSub, CI/CD, Docker, Kubernetes, Terraform, NetSuite, Salesforce, Workday, Pendo, Grafana, Kibana, Elasticsearch, OpenTelemetry, Boomi, HIPAA, PCI, SEC, FINRA, Agile, Kanban 🏢 Description: About SRS Acquiom SRS Acquiom delivers the smartest way to run a deal™ through a platform and services designed to help deal parties manage complex M&A and loan agency transactions more efficiently. Based in Denver, Colorado, with offices across the United States and in London and Amsterdam, SRS Acquiom supports transactions across North America and Europe. Our M&A services include professional shareholder representation, paying and escrow agent services, and online document solicitation and reporting. For loan and credit transactions, we provide independent Administrative Agent, Collateral Agent, Sub-Agent, and Successor Agent services. Since 2007, SRS Acquiom has supported more than 11,500 transactions globally. By bringing efficiency, expertise, and purpose-built technology to complex financial transactions, we help sophisticated deal parties focus on building great businesses and maximizing value. A few benefits our employees enjoy - Day-one coverage: medical, dental, and vision plans - A 401(k) with a 4% company match - Discretionary time off - Employer-paid life insurance - Employee Assistance Programs - Discounted pet insurance - Fitness credit - Pre-tax plans for dependent care, transportation, and flexible spending Position Summary We are growing our Platform Engineering team and are looking to add a Senior Data Engineer who will be able to help build our internal data platform. This data platform is central to ensuring that our software development and data analytics teams have governed access to the data they need. As a Senior Data Engineer on the Platform Team, you will drive the design, development, and implementation of our data platforms, partnering with architects and engineering teams to ensure security, resiliency, and availability. You will create strategies that ensure secure consumption of the platform through continuous innovation, simplification, and self-service automation. Location: Fully remote within the Continental United States. In-person visits to the Denver headquarters are required on average three times per year. Compensation: Salary range between $145k and $160k, depending on experience level. Primary Responsibilities - Participate in initiatives ensuring compliance, security, and regulatory requirements - Design and build data platform capabilities with necessary automation and tooling - Implement processes and tools enabling scalable, governed data platform consumption - Provide technical guidance and mentorship on data platform adoption - Support and deliver data platform services across the organization - Maintain software services code and configuration - Recommend architectural improvements and implement new technologies - Develop and improve data pipelines Required Qualifications & Skills - B.S. in Computer Science or equivalent experience - 6+ years of SQL experience and strong knowledge of relational databases - 6+ years of PostgreSQL, MySQL, or other relational database design and programming including stored procedures, functions, PL/pgSQL - Experience managing AWS Data Infrastructure: S3, RDS, Managed Streaming Kafka, Lake Formation, Glue, Glue Data Catalog, Athena, QuickSight, DataZone - Experience with Java, JavaScript, or Python - Experience with modern API platform design, security practices, and data architectures including event-driven architecture, change data capture, and pub/sub Preferred Qualifications & Skills - Experience with CI/CD, Docker, Kubernetes, containers, microservices, distributed caching - Experience with Terraform scripting - Experience integrating data from NetSuite, Salesforce, Workday, Pendo - Experience with Grafana, Kibana, Elasticsearch, OpenTelemetry - Experience with ETL tools such as Boomi - Understanding of systems hardening and secure configuration - Experience with HIPAA, PCI, SEC, FINRA compliance standards - Understanding of Agile/Kanban methodologies Physical Requirements/Special Demands - Availability to work standard business hours and occasional nights/weekends - Travel required up to three times per year - Must be legally authorized to work in the United States without current or future visa sponsorship

🏢 Summary: Senior Software Engineer role on a cross-functional Agile team, responsible for designing, building, and scaling server-side web applications and services for complex financial transaction platforms. The position combines hands-on development, technical leadership, mentoring, and ownership of applications deployed in containerized, cloud-based environments. Fully remote within the U.S., with competitive compensation and comprehensive benefits. 🗂️ Requirements: Experience in server-side development with PHP/Laravel, Experience with relational databases (MySQL or MariaDB), Experience with caching and in-memory data stores (Redis or Memcached), Experience with asynchronous processing and message queues, Experience integrating third-party APIs (REST, OAuth, webhooks), Experience with unit, integration, performance, API, and database testing, Experience with secure coding practices and security tooling (OWASP), Experience with monitoring, logging, and observability tools, Experience with Docker and Kubernetes, Experience with CI/CD pipelines and automated deployments, Strong knowledge of object-oriented programming, design patterns, and data structures, Experience working in Agile environments, Experience across full software development lifecycle (code reviews, source control, build, testing, deployment), Legal authorization to work in the United States without visa sponsorship 📃 Skills: PHP, Laravel, MySQL, MariaDB, Redis, Memcached, REST, OAuth, Webhooks, Docker, Kubernetes, CI/CD, OWASP, API, Git, SQL 🏢 Description: About SRS Acquiom SRS Acquiom delivers the smartest way to run a deal™ through a platform and services designed to help deal parties manage complex M&A and loan agency transactions more efficiently. A few benefits our employees enjoy Day-one coverage: medical, dental, and vision plans so you're protected from the start A 401(k) with a 4% company match to keep your future on track Discretionary time off - take the time you need, when you need it Employer-paid life insurance, with the option to add extra coverage for peace of mind Employee Assistance Programs for confidential support when life gets complicated Discounted pet insurance A fitness credit to back your health and wellness goals Pre-tax plans for dependent care, transportation, and flexible spending Position Summary SRS Acquiom is currently seeking a Senior Software Engineer and technology leader that will work with a dedicated, cross-functional Agile product team in a diverse, fast-paced environment. Location: This position is fully remote within the Continental United States. In-person visits to the Denver headquarters are required, on average, three times per year. Compensation: The salary range for this position is between $145k and $160k, depending on experience level. Primary Responsibilities Develop software solutions by understanding acceptance requirements, studying documentation and system workflows; investigating problem areas; following the software development lifecycle Organize and lead collaborative team-driven solution design sessions Mentor and support fellow team members Collaborate with the Scrum Team and Product Owner to ensure complete and succinct acceptance criteria Write effective and complete unit, acceptance, and integration tests Support and develop software engineers by providing advice, coaching, and educational opportunities Grow engineering teams by recruiting and participating in the interview process Make informed software decisions and take ownership of services and applications at scale Consistently thrives in a collaborative team environment Be a persistent, creative problem solver Stay on the leading edge of software engineering practices Understand business needs and know how to create the tools to manage them Protect the company by keeping information confidential Required Qualifications & Skills Experience in server-side software development, ideally PHP/Laravel Experience using relational databases, ideally MySQL/MariaDB Experience with caching and in-memory data stores such as Redis or Memcached Experience with asynchronous processing using message queues and background job workers Third-party API integration experience (REST, OAuth, webhooks) Experience with unit, integration, and performance testing, as well as API/database testing Familiarity with static analysis, code quality, and security tooling, with an understanding of secure coding practices (e.g., OWASP Top 10), especially when handling sensitive or financial data Experience with application monitoring, logging, and observability tooling Experience with modern containerization technologies, including Docker and Kubernetes, and the supporting infrastructure required to deploy, manage, and scale containerized applications Experience with CI/CD pipelines and automated build/deployment processes Demonstrated mentoring and training experience Strong documentation habits Agile environment experience Experience building complex web systems successfully delivered to customers Ability to design and deliver features iteratively in a team environment Experience communicating with users, other technical teams, and management to gather requirements, identify tasks, provide estimates, and meet production deadlines Experience with professional software engineering best practices across the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and deployments Good understanding of object-oriented development, classical design patterns, and data structures Nice to Have Experience integrating with ERP systems, ideally NetSuite SuiteScript, RESTlets, OAuth 1.0 TBA Experience with e-signature platforms such as DocuSign or Adobe Sign Embedded signing, envelopes, webhooks Experience in fintech or other regulated industries handling sensitive PII, payment, or tax data Experience with SSO / identity providers such as Auth0 Experience integrating financial/verification services Familiarity with Redis-backed sessions, caching, and queue architectures Experience with Bitbucket Pipelines or similar CI/CD platforms deploying to AWS EKS / Kubernetes Physical Requirements/Special Demands Must be available to work standard business hours and occasional nights/weekends. Travel is required up to three times per year. We are unable to sponsor or take over sponsorship of employment visas. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship to move forward in the hiring process. Fraud & spam screening We use tools in our applicant tracking system to help detect potentially fraudulent or spam applications. These tools analyze limited technical and contact information to flag patterns that may indicate automated, inauthentic, or suspicious activity. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time. Equal Opportunity Employment With respect to its programs, services, activities, and employment practices, SRS Acquiom Inc. assesses qualified individuals without regard to protected status. Requests for reasonable accommodation should be directed to Human Resources.

🏢 Summary: Business Intelligence Analyst responsible for sales reporting, forecasting, and CRM/ERP data analysis to deliver actionable insights and executive dashboards. The role focuses on Salesforce data quality, KPI tracking, and supporting new CRM initiatives including API integrations. This is a hybrid position supporting data-driven decision-making across sales and marketing operations. 🗂️ Requirements: Bachelor's degree or equivalent experience, 3+ years of experience in an analytical role, 2+ years of Salesforce experience, Intermediate to advanced Excel skills, Experience with sales reporting and data analysis, Ability to work with CRM and ERP systems, Legal authorization to work in the United States without visa sponsorship 📃 Skills: Salesforce, NetSuite, Excel, Tableau, PowerBI, CRM, ERP, CPQ, RevenueCloud, APIs, Pitchbook 🏢 Description: About SRS Acquiom SRS Acquiom has built its reputation on shaking up the financial services technology world by redefining how complex M&A and loan agency transactions get done. Since 2007, we've been the partner dealmakers rely on for speed, precision, and less friction -supporting over 10,000 deals worth more than $1.7 trillion along the way. Our solutions start with human expertise and are powered by technology: virtual data rooms, document solicitation, escrow and payment administration, shareholder representation, and independent loan‑agency services like administrative and collateral agent support. Each service works seamlessly on its own, but when brought together by our expert team, they form an end‑to‑end system that helps even the most complex deals cross the finish line. We're equally committed to building careers as we are to building solutions. At SRS Acquiom, internal mobility isn't just a buzzword, it's part of how we grow. We invest in our people, creating opportunities to learn, stretch, and step into new roles as the business evolves. If you're looking for a company with entrepreneurial energy, a proven record of growth and innovation, and a culture that supports your next career move, we'd love to talk. A few benefits our employees enjoy Day‑one coverage: medical, dental, and vision plans so you're protected from the start A 401(k) with a 4% company match to keep your future on track Discretionary time off - take the time you need, when you need it Employer‑paid life insurance, with the option to add extra coverage for peace of mind Employee Assistance Programs for confidential support when life gets complicated Discounted pet insurance (because furry family members count, too) A fitness credit to back your health and wellness goals Pre‑tax plans for dependent care, transportation, and flexible spending Position Summary This Business Intelligence Analyst role will support the execution and continuous improvement of sales reporting and business intelligence, leveraging our CRM, ERP, and other technological platforms to turn raw data into actionable insights. The company currently utilizes Salesforce for its CRM platform and NetSuite for its ERP platform. The Business Intelligence Analyst will be highly detail-oriented, possess excellent communication skills, be able to assemble and present findings, thrive when working with data, analyze results, and understand key drivers of our business. Location: This is a hybrid position based in our Denver, CO office. Compensation: The salary range for this position is between $75k and $82k, depending on experience level. Primary Responsibilities Sales forecasting, pipeline management, tracking metrics against production goals, building out new CRM capabilities, and executive reporting. Support and maintain data quality in Salesforce Analysis of sales and marketing activity through researching deal documentation to identify trends and confirm results Create data visualizations and dashboards to track KPIs Help with special data and business intelligence projects Coordinate, analyze, and meet data needs among various stakeholder groups Project Management of new CRM initiatives, including API integrations Required Qualifications & Skills Bachelor's degree or equivalent experience 3+ years of experience in an analytical capacity 2+ years of Salesforce experience Intermediate to advanced Excel skills Strong analytical, critical thinking, and presentation skills Preferred Qualifications: Experience in financial services or B2B Salesforce Administrator or other certifications Experience with CPQ, Revenue Cloud, or other pricing software Some experience with market research - Pitchbook or other financial databases, research from published data sources Experience with ERP system Tableau or Power BI experience Desired Characteristics Self-motivated Intellectually curious Collaborative Amiable Operates with the highest integrity Strong attention to detail Passionate about efficient, scalable business processes Ability to prioritize and multi-task across many projects ** We are unable to sponsor or take over sponsorship of employment visas. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship to move forward in the hiring process. ** Fraud & spam screening. We use tools in our applicant tracking system to help detect potentially fraudulent or spam applications. These tools analyze limited technical and contact information (such as IP address, device/browser signals, and email/phone characteristics) to flag patterns that may indicate automated, inauthentic, or suspicious activity. Flags are used to prioritize human review and do not, by themselves, determine hiring outcomes. Learn more in our Privacy Policy. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without advanced notice. With respect to its programs, services, activities, and employment practices, SRS Acquiom Inc. assesses qualified individuals without regard to their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status. Requests for reasonable accommodation or the provision of auxiliary aids should be directed to Human Resources.

🏢 Summary: Senior Product Manager, Payments role responsible for end-to-end ownership of the Payments domain in a B2B SaaS platform, defining vision, strategy, and roadmap while driving measurable business outcomes. The position focuses on payment ecosystems, monetization models, KPI ownership, and cross-functional delivery across engineering, design, finance, and external partners. It requires strong expertise in payments processing, data-driven product development, and payment security compliance. 🗂️ Requirements: 5+ years product management experience, Experience in B2B SaaS, Experience in payments, fintech, or financial services, End-to-end product lifecycle ownership, Knowledge of payment ecosystems and workflows, Experience with payments pricing and monetization models, Experience managing product KPIs (revenue, adoption, conversion), Strong data analysis and metrics definition skills, Experience working with Engineering and Design teams, Knowledge of PCI DSS and payment security principles 📃 Skills: SaaS, Payments, Fintech, Gateways, Processing, Settlement, Reconciliation, Reporting, KPIs, Pricing, Monetization, Analytics, PCI-DSS 🏢 Description: About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.The Role As Senior Product Manager, Payments, you are responsible for end-to-end ownership of the Payments domain, defining the product vision, strategy, and roadmap across the full lifecycle - from vision and strategy through roadmap execution, launch, and ongoing performance. You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across all StarRez products. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact. This is a high-impact, domain-building role with accountability for product performance against defined KPIs and strong influence across cross-functional teams. Working closely with Product Owners, Engineering, Design, Finance, and external partners, you will lead discovery, guide prioritization, and ensure delivery of solutions that create meaningful customer and business value. Role Specifics Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office Travel: 10% (The percentage of travel is an estimation and could vary based on business need) Reporting Structure: This roles reports to the SVP, Product. Application Deadline: This role will accept applications on a rolling basis until filled. What You Will Own Own the product vision, strategy, and roadmap for the Payments domain across products Drive roadmap prioritisation and trade-offs to deliver measurable business impact Own payments performance against key KPIs, including processing revenue, adoption, success rates, cost optimisation, and reconciliation efficiency Develop and evolve pricing, monetisation models, and partner strategies to optimise financial outcomes Build deep expertise in payment ecosystems, customer workflows, and market dynamics to inform product direction and long-term strategy Lead data-driven, hypothesis-led product development using experimentation, customer insight, and performance metrics to guide decisions Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and timely, high-quality delivery Work closely with our Partnerships team and external providers to expand capabilities, improve coverage, and unlock partnership-driven growth. Collaborate with Finance, Go-to-Market, Customer Operations, and external partners to align priorities, expand capabilities, and deliver business and customer value Required Qualifications 5+ years of product management experience, including experience in B2B SaaS and payments, fintech, or financial services Proven experience owning a product or product area across the full lifecycle and delivering measurable business outcomes Strong understanding of payment ecosystems, including gateways, processing, settlement, reconciliation, and reporting workflows Strong commercial acumen, with experience connecting product decisions to revenue, pricing, and business performance Experience with payments pricing, monetisation models, or revenue-sharing partnerships Experience managing products against KPIs such as revenue, adoption, conversion, and operational efficiency Strong data fluency, with the ability to define metrics, analyse performance, and inform prioritisation and decision-making Demonstrated experience leading discovery and shaping product direction through customer and market insight Experience working closely with Engineering and Design in cross-functional, distributed teams Strong communication and stakeholder management skills, with the ability to influence internal teams and external partners Working knowledge of payment security and compliance principles (e.g., PCI DSS) Preferred Qualifications Experience in higher education, property management, or student housing domains Experience supporting marketplace or multi-party payment flows Familiarity with international payments and regulatory environments (US, UK, Australia, Europe) Experience mentoring Product Owners or working within globally distributed product teams Reasons to join our Team: Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members. A supportive team environment with emphasis on learning and development opportunities Our Promise: You will learn, grow, and be appreciated for your impact and contributions. Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range$130,000—$150,000 USDStarRez is an equal opportunity employer.

🏢 Summary: Senior individual-contributor role responsible for defining and executing the global payments platform strategy, leading complex processor and acquirer integrations, and scaling global payment features. The position focuses on building resilient, scalable payment capabilities and expanding global coverage while partnering closely with engineering and architecture. It requires deep expertise in global payments ecosystems and hands-on experience delivering large-scale payment integrations. 🗂️ Requirements: 10+ years experience in payments industry, Experience building and launching payments platforms, Ownership of global payment feature delivery end-to-end, Experience integrating with payment processors and acquirers, Ability to read and work with API specifications, Experience handling 3DS, SCA, tokenization, idempotency, reconciliation, Experience with multi-region payment integrations (EU, UK, APAC, LATAM, North America), Senior-level product management experience with multi-quarter roadmaps, Ability to collaborate with engineering and architecture teams, Experience using AI/ML in payment or revenue-related products 📃 Skills: Java, Spring, REST, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS, APIs, 3DS, SCA, Tokenization, AI, ML 🏢 Description: About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity and The Team We are looking for a Principal Product Manager – Payments to lead the next chapter of Zuora’s global payments platform and coverage strategy. In this senior individual-contributor role, you will be responsible for defining and driving the long-term roadmap for global payment acceptance, platform capabilities, and payment coverage, ensuring that our customers can seamlessly process payments anywhere in the world. You will operate at the intersection of product, engineering, architecture, and partnerships, shaping how Zuora integrates with payment processors, acquirers, and orchestration partners globally. You have previously built and launched payments platforms and global payment features at scale with a prior company, and you bring 10+ years of hands-on payments domain experience building and scaling integrations across regions. You will partner closely with product and engineering leaders, be the face to the customers, mentor other ZEOs in the payments area, and serve as a key thought partner to Zuora’s leadership on payments strategy. If you are passionate about building scalable, resilient payment platforms that power the Subscription Economy globally, this is the perfect time to join our team. *This is a Hybrid position, so you’ll be working in-person in the Foster City office at least 3 days a week, with other days remote. Of course, you’re welcome to come into the office more often if you’re nearby. Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS What you’ll do Lead the Global Payments Platform & Coverage StrategyDefine, own, and execute the multi-year product strategy and roadmap for Zuora’s payments platform, including global acceptance, payment coverage, and core platform capabilities that serve all payment processors integrated with Zuora. Drive Complex Processor & Orchestration IntegrationsLead the end-to-end lifecycle of complex integrations with payment processors, acquirers, and orchestration partners—from ideation, technical scoping, and design through launch, rollout, and ongoing optimization. Scale Global Payment Features and FunctionalityDesign and launch global payment features (e.g., new payment methods, wallets, local schemes, risk and compliance capabilities, routing/orchestration patterns) that improve authorization rates, coverage, and resilience across regions. Optimize Payment Performance at ScaleAnalyze payment success rates and processing data across geographies and processors to identify opportunities to improve authorization rates, reduce transaction failures, and enhance redundancy and resiliency of our payment flows. Set Standards for Integration & Platform QualityEstablish best practices, patterns, and reusable building blocks for payment integrations (APIs, configuration models, error handling, reconciliation, observability), ensuring new integrations and features are scalable, secure, and maintainable. Collaborate Cross-Functionally and Across Time ZonesWork closely with engineering, architecture, design, data, and partner management teams—often across US, Beijing, and India time zones—to deliver robust payment solutions that meet the complex needs of global enterprise customers. Serve as the Payments Domain ExpertAct as the internal subject matter expert on payment gateways, acquirers, schemes, alternative payment methods, and payment orchestration. Provide guidance to internal teams and customers on global payment best practices and regulatory considerations. Be the Focal Point for Customers and PartnersServe as a primary point of contact for strategic customers and payment partners for coverage, platform, and integration topics in the US time zone, while aligning closely with engineering and stakeholder teams in Beijing and India. Your experience Deep Payments Domain Expertise (10+ Years)10+ years of experience in the payments industry with a deep understanding of the global payments ecosystem, including gateways, processors, acquirers, schemes, wallets, and alternative payment methods. Proven Platform & Global Feature OwnershipDemonstrated experience building and launching payments platforms and global payment features at a previous company (e.g., PSP, payment gateway, payment orchestration provider, large-scale merchant/platform). You have owned platform capabilities and coverage expansions end-to-end, not just single integrations. Global Payments Integration ExperienceExtensive experience designing, delivering, and scaling payment integrations globally, including working with multiple acquirers/PSPs, local payment methods, and regulatory requirements across regions (e.g., EU, UK, APAC, LATAM, North America). Integration Management & Technical FluencyDemonstrated success managing complex technical integrations with payment processors and acquirers, including reading and working from API specifications, mapping request/response fields, handling retries, idempotency, 3DS/SCA, tokenization, and reconciliation workflows. Senior-Level Product ManagementStrong product management track record at a senior/principal level: owning multi-quarter roadmaps, making tradeoffs across platform, coverage, and customer commitments, and delivering features that drive measurable business impact for global customers. Technical Aptitude and Architecture MindsetAbility to understand the technical nuances of payment platforms and integrations, collaborate effectively with architects and senior engineers, and translate complex requirements into clear specifications and system behaviors. AI & Data-Driven Product ExperienceExperience using AI/ML to build value-added products that connect payments with revenue or accounts receivable (e.g., automated reconciliation, collections intelligence, cash application, forecasting, or churn analytics), bridging data silos to drive measurable business outcomes. Global MindsetExperience building products and platforms for a global market, with a good grasp of regional payment preferences, regulations, and operating constraints (e.g., PSD2, SCA, data residency, localization). Stakeholder and Partner LeadershipExperience owning relationships with payment processors or strategic partners, and working directly with enterprise customers to prioritize coverage, manage escalations, and align roadmaps. Nice to Have Experience working with recurring billing, subscription management platforms, or usage-based business models. Familiarity with global payment regulations such as PSD2, SCA, and PCI-DSS. Technical background or previous experience as a solution architect or engineer in the payments space. Experience with payment orchestration platforms or building multi-processor routing strategies. Pay and Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning & development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$185,400—$254,950 USD

🏢 Summary: B2B contract role for a Java Site Reliability Engineer working on a large-scale payments platform with high transaction volumes across multiple regions. The position focuses on ensuring reliability, performance, and security of production systems through incident management, automation, and continuous improvement. Hybrid work model based in Warsaw with close involvement in live production environments. 🗂️ Requirements: Experience in Site Reliability Engineering, DevOps, or production support, Strong knowledge of Java or Go, Hands-on experience with Kubernetes, Knowledge of relational databases (DB2, MySQL or similar), Experience with Shell scripting and Python, Ability to troubleshoot complex production systems 📃 Skills: Java, Go, Kubernetes, DB2, MySQL, Shell, Python, Hadoop, Kafka, Spark, Scala, Hive, AWS, REST, SOAP, JVM 🏢 Description: Java Site Reliability Engineer – Payments Platform (B2B Contract) We are currently looking for an experienced Java SRE to join a team working on a fantastic organisation. This system operates at a very large scale and supports high volumes of transactions across multiple regions, where stability, performance, and security are essential. This role is well suited to someone who enjoys working close to production systems, solving complex technical issues, and continuously improving reliability through automation and engineering best practices. Project information Start date: as soon as possible Work model: hybrid, with approximately three days per week in the office Location: Warsaw Contract type: B2B Responsibilities Your day-to-day work will include: • In this role, you will be responsible for maintaining the reliability and performance of critical systems. Investigating and resolving production incidents in a timely manner Performing root cause analysis and implementing long-term solutions Developing scripts and tools to automate operational and support tasks Supporting application releases and production deployments Monitoring system performance and improving observability Collaborating with distributed teams across different regions Contributing to continuous improvement of processes and system stability Required experience and skills Previous experience in a Site Reliability Engineering, DevOps, or production support role Strong knowledge of Java and/or Go (Golang) Hands-on experience with Kubernetes Solid understanding of relational databases such as DB2, MySQL , or similar technologies Experience with scripting languages, particularly Shell scripting and Python Ability to troubleshoot complex systems and work effectively in a live production environment Nice to have Experience with technologies from the Hadoop ecosystem, such as Kafka, Spark, Scala, or Hive Familiarity with cloud platforms, especially Amazon Web Services (AWS) or similar Understanding of service-oriented architecture and web services, including REST and SOAP Experience with Java Virtual Machine performance analysis, including memory and garbage collection Knowledge of content delivery networks or distributed traffic management solutions Previous exposure to the financial services or payments domain Personal qualities Strong problem-solving mindset and attention to detail Ability to work under pressure and manage multiple priorities effectively A proactive approach with a sense of ownership and accountability Good communication skills and the ability to collaborate within international teams Willingness to work flexible hours when required, including occasional shifts What is offered Opportunity to work on a globally used, large-scale platform Collaboration with experienced international engineering teams A stable project environment with potential for long-term cooperation Opportunities for professional development and technical growth If this opportunity sounds of interest, please feel free to get in touch to discuss further details.

🏢 Summary: Hands-on Assistant Controller role leading corporate accounting, ERP strategy, and GAAP-compliant financial reporting within an AI-first accounting transformation. The position oversees month-end close, technical accounting, consolidation, audit, treasury, and internal controls while implementing AI agents to automate journal entries and reconciliations. This player-manager role combines strategic leadership with active participation in complex accounting operations. 🗂️ Requirements: Bachelor’s degree in Accounting or Finance, CPA certification, 10+ years of accounting and financial management experience, 5+ years in supervisory/leadership role, Big 4 or large regional public accounting experience, Deep expertise in GAAP and technical accounting (ASC 718, ASC 842, ASC 350-40, ASC 805), Proficiency in ERP systems (NetSuite or equivalent), Advanced Excel modeling skills, Experience implementing automation tools or AI agents, Authorization to work in the U.S. 📃 Skills: GAAP, ASC718, ASC842, ASC350-40, ASC805, NetSuite, Excel, ERP, AI, Automation, FinancialReporting, Consolidation, Audit, Treasury, InternalControls 🏢 Description: What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. How it's going (and growing) With a talented team of 750+ employees, our collaborative, can-do culture fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), Mynd (property management platform), and an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. Corporate accounting's mission is to create value to the Company through integrity, leadership and business partnership. Our primary responsibility is to prepare and report consolidated financial statements to senior management and enhance the Company in making informed business decisions. About the Role We are seeking a hands-on Assistant Controller to lead corporate accounting, ERP strategy, and financial reporting. You will be instrumental in transitioning to an AI-first accounting organization, implementing AI-driven agents to automate journal entries and reconciliations, making the month-end close faster and more accurate. Responsibilities Month-End Close: Lead the month-end close process to ensure timely and accurate financial reporting, overseeing pre-close preparation, journal entries, balance sheet reconciliations, and flux analysis. AI Implementation: Integrate AI agents to streamline and automate journal entries, reconciliations, and variance reporting, driving an efficient, insight-driven close process. Technical Accounting: Manage complex technical accounting areas including stock-based compensation (ASC 718), lease accounting (ASC 842), capitalized software costs (ASC 350-40), and M&A purchase accounting (ASC 805). Consolidation: Lead monthly financial consolidation across multiple legal entities, ensuring accurate intercompany eliminations and GAAP compliance. Financial Reporting: Drive monthly, quarterly, and annual reporting cycles, including preparation of financial statements and cash flow statements, and deliver actionable variance analysis. ERP Strategy: Design and implement ERP strategy to optimize financial platforms. Audit: Lead the annual financial statement audit, serve as primary liaison for external auditors, oversee financial statement footnotes, manage PBC lists, and ensure GAAP compliance. Internal Controls: Design and deploy scalable internal control frameworks and enforce sophisticated accounting policies. Procurement & Accounts Payable: Oversee procurement, accounts payable, and T&E processes, implementing AI agents within procurement tools to improve efficiency and maintain controls. Treasury & Cash Management: Lead treasury operations including bank account administration, cash positioning, debt facility management, AI-enabled cash forecasting, and internal controls over wire and ACH disbursements. Team Leadership: Lead and mentor a team of five accountants in a player-manager capacity, actively participating in complex accounting workflows. Qualifications Bachelor's degree in Accounting or Finance; CPA required. 10+ years of accounting and financial management experience, including 5+ years in a leadership role. Experience in Big 4 or large regional public accounting firms. Deep expertise in GAAP and technical accounting (ASC 718, ASC 842, ASC 350-40, ASC 805). Proficiency in ERP systems (NetSuite or equivalent) and advanced Excel modeling. Experience or strong aptitude for implementing automation tools or AI agents. Strong communication skills and ability to manage competing priorities in a fast-paced environment. Location This position must be located in the Bay Area (Hybrid) or remotely from Dallas, TX. This is a 2-day hybrid role in the Bay Area office, effective October 2026. Compensation $150,000 - $175,000 annually. Compensation may be adjusted based on location, experience, skills, and interview performance. Benefits Generous PTO Policy 12 Paid Holidays Volunteer Time Off Paid Parental Leave 401k Program Wellness and home office/cell phone subsidies Robust health, dental, vision insurance, and more Must be authorized to work in the U.S. as a precondition of employment. Any offer of employment is conditioned upon the successful completion of a background investigation. Commitment to Equal Employment Opportunity We make all employment decisions without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.