Care Transition Coordinator - Hospice Sales - (Huntsville)

Join VitalCaring – Where Your Passion Changes Lives!

Who We Are

Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country.

What Sets Us Apart?

• Drive Innovation. Deliver Impact – Contribute directly to advancing patient care and represent solutions that make a difference for patients and families.
• Make a Meaningful Impact – Support patients and families with compassion and dignity.
• Thrive in a Supportive Team – Work with a team that invests in your success.
• Grow Your Career – Access training, mentorship, and development opportunities.
• Competitive Pay & Benefits – Comprehensive compensation and benefits package designed to support well-being and recognize contributions.

Care Transition Coordinator – Hospice

Field-Based | Relationship-Driven | Referral Growth & Care Coordination

Role Overview

The Care Transition Coordinator (CTC) connects patients, families, and healthcare partners to hospice services. This role serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care.

This is a relationship-driven role blending healthcare sales, care coordination, and partnership development to support patient outcomes and organizational growth.

Key Responsibilities

Referral Development & Sales Execution

• Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions
• Execute structured sales calls including pre-call planning, relationship building, needs discovery, and closing
• Build and maintain relationships with referral partners through consistent communication and service excellence
• Develop and execute strategies to grow market share and drive referral volume
• Track, manage, and document sales activity using CRM tools
• Achieve established referral and admission goals

Relationship Building & Collaboration

• Establish partnerships with hospitals, physicians, case managers, and community stakeholders
• Collaborate with clinical and operational teams to support timely patient admissions
• Represent the organization professionally across healthcare settings
• Participate in community outreach and events to promote services and strengthen partnerships

Care Coordination Support

• Facilitate smooth transitions for patients into hospice services
• Communicate patient needs, risks, and updates to internal teams
• Ensure accurate and timely documentation in CRM and EMR systems

Required Qualifications

• Bachelor’s degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience)
• Minimum of two (2) years of healthcare or related sales experience
• Strong communication and relationship-building skills
• Ability to manage multiple priorities in a fast-paced, field-based environment
• Proficiency with Microsoft Office and CRM systems
• Ability to work independently and drive results
• Valid driver’s license and reliable transportation

Preferred Qualifications

• Experience in home health, hospice, or post-acute care
• Existing relationships with referral sources (hospitals, SNFs, physician offices)
• Familiarity with EMR systems and healthcare referral processes

Work Environment & Expectations

• Field-based role with regular travel within assigned territory
• Frequent interaction with hospitals, skilled nursing facilities, and physician offices
• Fast-paced, goal-oriented environment focused on referral growth and patient access to care
• Strong time management, organization, and proactive follow-through required
• Flexible schedule to meet referral partner and patient needs

Benefits

Health & Wellness

• Medical, Dental, and Vision coverage
• Pharmacy benefits
• Virtual care and mental health support
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
• Supplemental health and life insurance

Financial & Protection

• 401(k) with company match
• Employee referral program
• Prepaid legal services
• Identity theft protection

Work-Life Balance & Perks

• Generous paid time off
• Pet insurance
• Tuition and continuing education reimbursement

All employment decisions are made based on job-related qualifications, skills, and business needs.