Care Transition Coordinator - Hospice Sales

Join VitalCaring – Where Your Passion Changes Lives!

Who We Are

Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

What Sets Us Apart?

• Drive Innovation. Deliver Impact – Join a mission-driven team where your work directly contributes to advancing patient care and representing innovative solutions that make a difference for patients and families.
• Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.
• Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.
• Grow Your Career – Access advanced training, mentorship, and career development opportunities.
• Competitive Pay & Benefits – A compensation package designed to support your well-being with flexibility, security, and meaningful recognition.

Care Transition Coordinator – Hospice

Field-Based | Relationship-Driven | Referral Growth & Care Coordination

Role Overview

The Care Transition Coordinator (CTC) connects patients, families, and healthcare partners to hospice services. This role serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless and timely transitions of care.

This high-impact position blends healthcare sales, care coordination, and partnership development to support patient outcomes and organizational growth.

Key Responsibilities

Referral Development & Sales Execution

• Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams.
• Execute structured sales calls including planning, relationship building, needs discovery, and closing.
• Build and maintain strong referral partner relationships.
• Develop and execute strategies to grow market share and referral volume.
• Track and document sales activity using CRM tools.
• Achieve established referral and admission goals.

Relationship Building & Collaboration

• Establish partnerships with hospitals, physicians, case managers, and community stakeholders.
• Collaborate with clinical and operational teams to support timely patient admissions.
• Represent the organization professionally across healthcare settings.
• Participate in community outreach and promotional events.

Care Coordination Support

• Facilitate smooth transitions for patients into hospice services.
• Communicate patient needs, risks, and updates to internal teams.
• Ensure accurate and timely documentation in CRM and EMR systems.

Required Qualifications

• Bachelor's degree in Healthcare, Business, Marketing, or related field (or equivalent experience).
• Minimum two years of healthcare or related sales experience.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and CRM systems.
• Ability to work independently and drive results.
• Valid driver’s license and reliable transportation.

Preferred Qualifications

• Experience in home health, hospice, or post-acute care.
• Existing relationships with referral sources.
• Familiarity with EMR systems and healthcare referral processes.

Work Environment & Expectations

• Field-based role with regular travel.
• Frequent interaction with hospitals, skilled nursing facilities, and physician offices.
• Fast-paced, goal-oriented environment.
• Strong time management and organizational skills required.
• Flexible schedule to meet partner and patient needs.

Benefits

Health & Wellness

• Medical, Dental, and Vision coverage.
• Pharmacy benefits.
• Virtual care and mental health support.
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA).
• Supplemental health and life insurance.

Financial & Protection

• 401(k) with company match.
• Employee referral program.
• Prepaid legal services.
• Identity theft protection.

Work-Life Balance & Perks

• Generous paid time off.
• Pet insurance.
• Tuition and continuing education reimbursement.

All employment decisions are based on job-related qualifications, skills, and business needs.