Manager, Client Project Management

🏢 Summary: Vendor Manager role focused on building and managing third-party maintenance vendor networks for single-family rental properties, driving vendor performance through KPIs and SLAs, and supporting repairs, maintenance, and renovation operations. The position requires strong vendor relationship management, analytical skills, and experience with residential field operations in a fast-paced environment. 🗂️ Requirements: 5+ years of vendor relationship management experience, Experience with residential repairs and maintenance field operations, Strong analytical and pricing evaluation skills, Experience making data-driven decisions using reporting, Proficiency with Google Docs, Sheets, and Slides, Ability to manage vendor performance against KPIs and SLAs, Strong organizational and communication skills, Ability to work in a fast-paced startup environment, Authorization to work in the U.S., Ability to travel up to 3 days per week twice monthly 📃 Skills: Google, Docs, Sheets, Slides, Analytics, Reporting, KPI, SLA 🏢 Description: What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. How it's going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. About the Role A Vendor Manager at Roofstock is pivotal in fostering mutually beneficial relationships with third-party maintenance vendors across our portfolio of single-family homes. Our Vendor Managers are responsible for building and managing a robust vendor network that aligns with our demands for Repairs and Maintenance (R&M), Turn, and Renovation services. In addition to overseeing operational needs, the Vendor Manager will focus on optimizing performance against Key Performance Indicators (KPIs) and ensuring adherence to Service Level Agreements (SLAs). This role requires a strategic and data-driven individual with a strong background in vendor relationship management. Responsibilities - Creating and nurturing mutually beneficial relationships with third-party maintenance vendors - Building and managing a vendor network that meets R&M, Turn, and Renovation demand and operational needs - Driving vendor performance against established KPIs and ensuring adherence to SLAs - Driving product adoption of the vendor portal - Utilizing reporting and analytics to make data-driven decisions that enhance operational effectiveness - Conducting market visits to review vendor quality, build rapport, and vet potential new vendors - Delivering and reviewing vendor performance feedback to the vendor network on a monthly and quarterly basis - Identifying sourcing gaps, prioritizing needs, and recruiting vendors - Negotiating and establishing set pricing structures to optimize cost management - Serving as the vendor's voice to internal teams, ensuring effective communication and collaboration - Providing support to the internal operations team, demonstrating adaptability in addressing operational challenges - Managing, documenting, and resolving escalations - Collaborating and working cross-functionally in a team environment Qualifications - 5+ years of experience leading, developing, and growing vendor relationships - Experience with residential Repairs and Maintenance field operations - Strong analytical capabilities to evaluate performance and understanding of fair and optimal pricing structures - Excellent planning, organization, and delivery skills - Excellent attention to detail - Ability to communicate effectively with internal stakeholders and external customers - Strong interpersonal and communication skills - Ability to thrive in a fast-paced startup environment - Tech-savvy - Experience making data-driven decisions utilizing reporting - Proficiency in Google Suite applications, including Docs, Sheets, and Slides Travel - Travel required: up to 3 days per week, twice monthly Compensation - $80,000/yr. - $90,000/yr. range annually - Compensation may be adjusted based on experience, skills, and interview performance Competitive & Unique Benefits Package - Generous PTO Policy - 12 Paid Holidays - Volunteer Time Off - Paid Parental Leave - 401k Program - Wellness and home office/cell phone subsidies - Robust health, dental, vision insurance, and more Must be authorized to work in the U.S. as a precondition of employment and visa sponsorship is not available. Any offer of employment is conditioned upon the successful completion of a background investigation. Commitment to Equal Employment Opportunity Roofstock is an equal opportunity employer. Employment decisions are made without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

🏢 Summary: Vendor Manager role focused on building and managing third-party maintenance vendor networks for single-family rental properties, driving vendor performance, and supporting repairs, renovations, and operational efficiency through data-driven decision-making. The position involves vendor relationship management, KPI and SLA oversight, market visits, pricing negotiations, and cross-functional collaboration in a fast-paced environment. 🗂️ Requirements: 5+ years of vendor relationship management experience, Experience with residential repairs and maintenance field operations, Strong analytical and reporting skills, Ability to evaluate pricing structures and vendor performance, Proficiency with Google Docs, Proficiency with Google Sheets, Proficiency with Google Slides, Excellent planning and organizational skills, Ability to work in fast-paced startup environment, Strong communication and interpersonal skills, Ability to travel up to 3 days per week twice monthly, Authorization to work in the U.S. 📃 Skills: GoogleDocs, GoogleSheets, GoogleSlides, Analytics, Reporting, VendorManagement, Maintenance, Renovation, KPIs, SLAs 🏢 Description: What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. How it's going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. About the Role A Vendor Manager at Roofstock is pivotal in fostering mutually beneficial relationships with third-party maintenance vendors across our portfolio of single-family homes. Vendor Managers are responsible for building and managing a robust vendor network that aligns with demands for Repairs and Maintenance (R&M), Turn, and Renovation services. In addition to overseeing operational needs, the Vendor Manager will focus on optimizing performance against Key Performance Indicators (KPIs) and ensuring adherence to Service Level Agreements (SLAs). This role requires a strategic and data-driven individual with a strong background in vendor relationship management. Responsibilities - Creating and nurturing mutually beneficial relationships with third-party maintenance vendors - Building and managing a vendor network that meets R&M, Turn, and Renovation demand and operational needs - Driving vendor performance against established KPIs and ensuring adherence to SLAs - Driving product adoption of the vendor portal - Utilizing reporting and analytics to make data-driven decisions that enhance operational effectiveness - Conducting market visits to review vendor quality, build rapport, and vet potential new vendors - Delivering and reviewing vendor performance feedback to the vendor network on a monthly and quarterly basis - Identifying sourcing gaps, prioritizing needs, and recruiting vendors - Negotiating and establishing set pricing structures to optimize cost management - Serving as the vendor's voice to internal teams, ensuring effective communication and collaboration - Providing support to the internal operations team, demonstrating adaptability in addressing operational challenges - Managing, documenting, and resolving escalations - Collaborating and working cross-functionally in a team environment Qualifications - 5+ years of experience leading, developing, and growing vendor relationships - Experience with residential Repairs and Maintenance field operations - Strong analytical capabilities to evaluate performance and understanding of fair and optimal pricing structures - Excellent planning, organization, and delivery skills - Excellent attention to detail - Ability to communicate effectively with internal stakeholders and external customers - Excellent interpersonal skills with a range of stakeholders - Ability to thrive in a fast-paced startup environment - Tech-savvy - Experience making data-driven decisions utilizing reporting - Proficient in Google Suite applications, including Docs, Sheets, and Slides Travel - Travel required up to 3 days per week, twice monthly Compensation - $80,000 - $90,000 annually - Compensation may be adjusted based on experience, skills, and interview performance Benefits - Generous PTO Policy - 12 Paid Holidays - Volunteer Time Off - Paid Parental Leave - 401k Program - Wellness and home office/cell phone subsidies - Robust health, dental, and vision insurance Additional Information - Must be authorized to work in the U.S. - Employment is contingent upon successful completion of a background investigation - Equal opportunity employer

🏢 Summary: Vendor Manager role focused on building and managing third-party maintenance vendor networks for single-family rental homes, driving vendor performance through KPIs and SLAs, and supporting repairs, maintenance, and renovation operations. The position requires strong vendor relationship management, analytical skills, and experience with residential field operations in a fast-paced environment. 🗂️ Requirements: 5+ years of vendor relationship management experience, Experience with residential repairs and maintenance field operations, Strong analytical and data-driven decision-making skills, Experience evaluating pricing structures and vendor performance, Proficiency with Google Docs, Proficiency with Google Sheets, Proficiency with Google Slides, Ability to manage vendor escalations, Ability to work cross-functionally, Authorization to work in the U.S., Ability to travel up to 3 days per week twice monthly 📃 Skills: GoogleDocs, GoogleSheets, GoogleSlides, Analytics, Reporting, KPIs, SLAs 🏢 Description: What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. How it's going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. About the Role A Vendor Manager at Roofstock is pivotal in fostering mutually beneficial relationships with third-party maintenance vendors across our portfolio of single-family homes. Our Vendor Managers are responsible for building and managing a robust vendor network that aligns with our demands for Repairs and Maintenance (R&M), Turn, and Renovation services. In addition to overseeing operational needs, the Vendor Manager will focus on optimizing performance against Key Performance Indicators (KPIs) and ensuring adherence to Service Level Agreements (SLAs). This role requires a strategic and data-driven individual with a strong background in vendor relationship management. Responsibilities - Creating and nurturing mutually beneficial relationships with third-party maintenance vendors - Building and managing a vendor network that meets R&M, Turn, and Renovation demand and operational needs - Driving vendor performance against established KPIs and ensuring adherence to SLAs - Driving product adoption of the vendor portal - Utilizing reporting and analytics to make data-driven decisions that enhance operational effectiveness - Conducting market visits to review vendor quality, build rapport, and vet potential new vendors - Delivering and reviewing vendor performance feedback to the vendor network on a monthly and quarterly basis - Identifying sourcing gaps, prioritizing needs, and recruiting vendors - Negotiating and establishing set pricing structures to optimize cost management - Serving as the vendor's voice to internal teams, ensuring effective communication and collaboration - Providing support to the internal operations team, demonstrating adaptability in addressing operational challenges - Managing, documenting, and resolving escalations - Collaborating and working cross-functionally in a team environment Qualifications - 5+ years of experience leading, developing, and growing vendor relationships - Experience with residential Repairs and Maintenance field operations - Strong analytical capabilities to evaluate performance and an understanding of fair and optimal pricing structures - Excellent planning, organization, and delivery skills, and comfortable in high-pressure situations - Excellent attention to detail - Ability to communicate effectively with internal stakeholders and external customers - Excellent interpersonal skills and effective communication to work successfully with a range of stakeholders - Thrives in a fast-paced and startup environment - Tech-savvy - Experience in making data-driven decisions utilizing reporting - Proficient in Google Suite applications, including Docs, Sheets, and Slides with demonstrated expertise in efficient document creation, collaboration, and data management Travel - Travel required: up to 3 days per week, twice monthly Compensation - $80,000/yr. - $90,000/yr. range annually - Compensation may be adjusted based on experience, skills, and interview performance Pay Transparency Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. The base salary is only a part of the total compensation package. Benefits - Generous PTO Policy - 12 Paid Holidays - Volunteer Time Off - Paid Parental Leave - 401k Program - Wellness and home office/cell phone subsidies - Robust health, dental, vision insurance, and more Additional Information - Must be authorized to work in the U.S.; visa sponsorship is not available - Employment is conditioned upon the successful completion of a background investigation - Equal opportunity employer

🏢 Summary: Senior Project Manager role responsible for independently leading complex, end-to-end projects within a regulated banking environment, ensuring delivery on scope, timeline, and budget. The position focuses on stakeholder management at executive level, IT and change coordination, and strict adherence to an internal project framework. The role requires strong governance, risk control, and structured delivery practices. 🗂️ Requirements: Minimum 5 years of end-to-end project management experience, Experience in institutional or investment banking, Ability to manage complex projects independently, Experience in IT change management and functional roll-outs, Experience with budget management and ROI analysis, Experience with risk and cost tracking (RAID), Experience working in regulated environments, Ability to manage executive stakeholders, Experience working with global and distributed teams, Experience defining backlogs, milestones, and project roadmaps 📃 Skills: ProjectManagement, Banking, InvestmentBanking, Securities, SWIFT, Clearstream, RAID, ROI, Backlog, Roadmap, Budgeting, RiskManagement, ChangeManagement, TOM, Agile, Sprints, StakeholderManagement, IT, Governance, Reporting 🏢 Description: About the Role: We are looking for a highly motivated and experienced Senior Project Manager to integrate into and strengthen our Project Management Team. Your mission will be to facilitate and ensure the success of our key initiatives, while striving for the continuous improvement of our team’s methodologies and tools. Please note: This role is exclusively for Senior-level professionals. We are seeking an expert who can independently drive complex projects end-to-end, navigate a highly regulated corporate environment, and manage expectations at the highest levels without requiring constant supervision. What You Will Be Doing: As a Senior PM, you will lead projects from inception to completion, ensuring they meet scope, timeline, and budget requirements. Your key responsibilities will include: Team & Workstream Leadership: Managing the Business Change Management team, and coordinating the project's daily operations, workshops, and dependencies. Stakeholder Engagement: Partnering with senior stakeholders and project sponsors to understand requirements, provide strategic updates, and drive the book of work. Planning & Execution: Refining budgets, maintaining backlogs, securing commitments, and monitoring execution while actively spotting and removing roadblocks. IT & Change Coordination: Overseeing IT functional changes, testing phases, roll-outs, Change Requests, and Operational Target Operating Model (TOM) coordination. Analysis & Reporting: Performing ROI and "what-if" analyses, preparing executive presentations, roadmaps, and budget monitoring reports. What We Expect from You: Experience: Minimum of 5 years of proven, end-to-end project management experience (Mandatory). Industry Knowledge: Previous background in institutional and/or investment banking is required. Domain Assets: Experience in securities services, the investment fund industry, or financial market infrastructure (e.g., SWIFT, Clearstream) is a strong advantage. Soft Skills: Exceptional communication skills with a proven track record of managing senior stakeholder expectations and preventing/mitigating conflicts of interest. Work Style: You are an initiative-taker and a proactive problem-solver with an open mind, capable of delivering value under pressure with tight deadlines. Environment: Accustomed to working effectively within global and dispersed teams. How We Work (Our Project Framework): You will be joining a corporate, regulated, and client-focused environment. Because of the dynamic nature of our technologies and processes, we strictly rely on our internal project framework as an execution stabilizer. You must be comfortable adapting to and executing the following non-negotiable principles: Weekly Sprints: You will organize and transparently present weekly planning for yourself and the team (who does what and when) to achieve sprint goals. Backlog & Milestones: You are fully responsible for defining project success criteria, clarifying the product, and maintaining the roadmap. Weekly Touchpoints: We run weekly team syncs to discuss deliverables, future plans, and roadblocks (we do not hold daily stand-ups, except during specific critical periods). Steering Committees: You will organize monthly SteerCo meetings aimed at executive decision-making and project awareness. RAID Management: You are responsible for stringent project cost and risk tracking, presented in standard RAID formats. Meeting Discipline: You are required to prepare and share all supporting documentation prior to any meeting. Delivery Mindset: To succeed with us, you need to apply transparency, strict framework adherence, strong relationship building, continuous inspection and adaptation, and a clear "definition of done."

🏢 Summary: Asset Manager role focused on optimizing single-family rental and build-to-rent portfolios by driving NOI growth, performance reporting, and strategic decision-making. The position partners cross-functionally to manage budgets, variance analysis, investor reporting, and lifecycle decisions including leasing, renewals, acquisitions, and dispositions. This role requires strong financial modeling, data analysis, and BI expertise to turn large datasets into actionable insights and operational improvements. 🗂️ Requirements: 5+ years of asset management experience in multifamily, BTR, or SFR properties, Bachelor's degree or equivalent experience, Strong understanding of SFR, BTR, or multifamily operational metrics and NOI drivers, Advanced proficiency in Microsoft Excel and Google Sheets, Experience building annual budgets and performing budget-to-actual variance analysis, Ability to analyze large datasets and translate financial results into operational insights, Experience with BI tools such as Sigma or similar, Authorization to work in the U.S. without H1-B sponsorship, Successful completion of background investigation 📃 Skills: Excel, GoogleSheets, Sigma, BI, FinancialModeling, VarianceAnalysis, Budgeting, DataAnalysis, Reporting, AI, Automation 🏢 Description: About the Role Roofstock is looking to hire an analytical, entrepreneurial, and experienced Asset Manager to join the Mynd Investment Management team. This team player will be intimately familiar with the mechanics of optimizing rental properties, regardless of geographic location, to produce desired outcomes for investments of varying classes, and manage the operational nuances of various investor types. The Asset Management team will apply their expertise to influence all high value operating decisions with the goal of maximizing NOI and helping our investors achieve their goals, all while providing excellent service. The Asset Manager will advise property managers at a regional market level through all crucial decisions in the investment lifecycle including leasing, marketing, renewals, rent recommendations, revenue management, turns, value-add capex, budget review, variance analysis, portfolio expansion and dispositions. The Asset Manager will play a critical role in monitoring market and investor performance trends to shape strategic initiatives company wide. The Asset Manager will enhance company performance through model maintenance, reporting development, and performance evaluation. Responsibilities - Serve as the primary point of contact for Asset Management clients and own accurate, timely weekly, monthly, quarterly, and ad hoc performance reporting - Develop a deep understanding of each institutional partner's goals and produce recommendations aligned with their investment strategy - Review portfolio performance to identify trends, diagnose root causes, and recommend strategies that improve NOI, occupancy, revenue, rent growth, renewals, turns, and leasing velocity - Partner cross-functionally with Property Management, Leasing, Rent Underwriting, Construction, Accounting, Data, Dispositions, and Acquisitions to drive execution against owner goals - Support annual budgets for large scattered-site SFR portfolios and smaller BTR communities - Lead monthly budget-to-actual variance analysis by identifying key trends, explaining operational drivers, and partnering with Accounting to validate results - Leverage Excel, Google Sheets, Sigma, and other reporting tools to analyze large data sets, validate reporting, identify inconsistencies, and turn data into actionable recommendations - Partner with internal data teams to improve visibility into operational performance through dashboards, KPI reporting, and ad hoc analysis - Produce financial reports and maintain models for lender tape deliverables and other investor or lender reporting needs - Monitor recently acquired assets, complete periodic hold/sell analysis, and provide data-driven insights to support acquisition and disposition strategy - Advise the Buying Team on market trends, real estate opportunities, and buy box strategies - Develop and improve Asset Management SOPs, workflows, trackers, and templates used by cross-functional teams - Use AI tools and emerging technologies to improve reporting accuracy, reduce manual work, automate repeatable workflows, and streamline daily tasks while maintaining proper review and validation - Maintain broad market knowledge, including trends, demand drivers, rents, values, and operating conditions - Participate in occasional market visits as needed Qualifications - 5+ years of asset management experience with multifamily, BTR, or SFR properties - Bachelor's degree or equivalent experience required - Strong understanding of SFR, BTR, or multifamily operations, including occupancy, leasing, renewals, turns, pricing, concessions, expenses, and NOI drivers - Advanced proficiency in Microsoft Excel and Google Sheets, including large data sets, pivots, lookups, formulas, data validation, and ad hoc analysis - Experience with Sigma or similar BI tools preferred - Experience building annual budgets, supporting reforecasts, and preparing monthly budget-to-actual variance analysis - Ability to connect financial results to operational drivers and clearly explain trends to internal stakeholders and institutional investors - Ability to interface with high-level institutional investors and communicate performance, risks, recommendations, and tradeoffs clearly - Ability to influence cross-functional teams without direct authority and drive execution across multiple stakeholders - Excellent organizational, time management, follow-up, written, and verbal communication skills - High degree of ownership, attention to detail, and bias toward action - Comfortable with change, technology, ambiguity, and process improvement - Curiosity and willingness to use AI, automation, and emerging technologies to improve efficiency while maintaining proper validation and judgment - Experience working in a high-tempo, high-growth, team-oriented organization - Solid analytical, problem-solving, and negotiating skills Travel Required Occasional market visits required. Compensation $110,000 - $140,000 annual base salary plus eligibility for quarterly performance incentives tied to individual and/or company performance. Competitive & Unique Benefits Package - Generous PTO Policy - 13 Paid Holidays - Volunteer Time Off - Paid Parental Leave - 401k Program - Wellness and home office/cell phone subsidies - Robust health, dental, vision insurance, and more Must be authorized to work in the U.S. is a precondition of employment and the company is unable to sponsor H1-B Visas at this time. Any offer of employment is conditioned upon the successful completion of a background investigation. Commitment to Equal Employment Opportunity The company provides equal opportunity in all employment practices to all qualified employees and applicants without regard to legally protected characteristics. All employment decisions are made without unlawful discrimination.

🏢 Summary: Product Manager role owning and scaling a B2B Client Portal into a self-serve analytics and workflow platform for employer healthcare clients. The position focuses on building dashboards, clinical insight workflows, and structured implementation tools while leading a cross-functional squad. Ideal for an early-career PM with strong analytical skills and experience in healthcare or data-driven SaaS products. 🗂️ Requirements: 2–4 years of product management experience delivering digital products, Experience building or enhancing B2B SaaS products, dashboards, or workflow tools, Strong analytical skills and ability to define and evaluate metrics, Experience shipping products iteratively with engineering and design teams, Experience in healthcare benefits, PBM, pharmacy, or employer-sponsored health plans, Experience building analytics or reporting products, Familiarity with healthcare performance metrics, cost drivers, or outcomes measurement, Experience working with client-facing or operational teams 📃 Skills: SaaS, Analytics, Dashboards, Reporting, ProductManagement, Agile, Backlog, UserStories, Healthcare, PBM, Metrics, Instrumentation 🏢 Description: Location: Remote (EST/CST preferred), NYC area encouraged ABOUT THE ROLE: We're seeking a driven, analytically strong Product Manager to lead the continued evolution of Rightway's Client Portal — the customer-facing application that enables employers to access performance data, track implementation progress, collaborate with Rightway, and understand the impact of their pharmacy benefit. The Client Portal is an established product used regularly by our customers. Clients value the experience today and are eager for deeper analytics, more self-service insight, and greater transparency into implementation and renewal workflows. At the same time, our internal teams need more structured tooling to reduce manual processes and custom reporting. This role will take ownership of the Client Portal and help transform it into a scalable self-serve analytics product that reduces reliance on custom reporting, a structured implementation platform that improves launch transparency and efficiency and a differentiated surface that strengthens client retention and supports sales conversations. You will lead a dedicated squad of 3–4 U.S.-based engineers and a designer, working closely with Client Success, Implementation, Analytics, Sales, and Operations teams. This role is well-suited to an early-career PM (2–4 years of experience) who is excited to own a high-impact product, work deeply with data, and operate at the intersection of customer experience and operational efficiency. WHAT YOU'LL DO: Own the Client Portal Roadmap - Define and execute the roadmap for the Client Portal, balancing customer insight, implementation efficiency, and internal operational scale. - Prioritize initiatives that increase portal adoption and engagement across our employer base. - Partner with leadership to evolve the portal into both a core customer experience surface and a strategic sales asset. Build Scalable, Self-Serve Analytics - Design and ship intuitive dashboards that allow clients to explore pharmacy performance cost drivers, utilization trends and population health insights, prior authorization and eligibility escalations, and program impact/ROI. - Translate complex healthcare and pharmacy data into clear, usable product experiences. - Reduce reliance on custom analytics requests by building flexible, scalable reporting capabilities. - Partner closely with data and engineering to ensure reporting accuracy, proper instrumentation, and long-term scalability. Create Actionable Clinical Insights ("Chase Lists") - Partner with clinical teams to develop a prioritized, ranked "chase list" of members based on estimated intervention value. - Provide member context (condition, medication usage) and clinically appropriate alternatives. - Deliver clear explanations that help clinical teams act confidently and consistently. - Ensure outputs are practical for real outreach operations and iterate with fast feedback loops. Improve Implementation & Workflow Efficiency - Create structured implementation tracking experiences that outline required inputs and documentation, provide milestone visibility and launch readiness tracking. - Improve transparency for clients and internal teams. - Streamline document sharing, renewal workflows, and ongoing client collaboration. - Identify operational bottlenecks and convert them into durable product solutions. - Improve implementation efficiency, measured by increased implementations per specialist. Drive Cross-Functional Execution - Translate stakeholder needs into clear requirements, user stories, and measurable success metrics. - Lead backlog prioritization and agile ceremonies for a remote squad of engineers and a designer. - Partner closely with Client Success, Implementation, Analytics, Sales, Operations, and Legal teams. - Use product analytics and customer feedback to continuously iterate and improve. WHO YOU ARE: - 2–4 years of product management experience delivering digital products. - Experience building or enhancing B2B SaaS products, dashboards, or workflow tools. - Strong analytical foundation and comfort working with data to define metrics and evaluate impact. - Demonstrated ability to ship iteratively in partnership with engineering and design. - Experience in healthcare benefits, PBM, pharmacy, or employer-sponsored health plans. - Experience building analytics or reporting products. - Familiarity with healthcare performance metrics, cost drivers, or outcomes measurement. - Experience working closely with client-facing or operational teams. EXTRA CREDIT: - Comfortable using data as a storytelling device internally and in customer-facing products. - Ability to bring structure and clarity to complex workflows. - Strong ownership and follow-through. - Collaborative mindset and ability to build trust across teams. - Excited to grow quickly and take on increasing responsibility. COMPENSATION: $140,000 - $160,000 annually, in addition to bonus and equity. Compensation offered will be determined by geographic location, experience, and qualifications.

🏢 Summary: Project Manager role focused on delivering high-quality WordPress websites and e-commerce solutions for global technology clients. The position involves leading multiple web development projects end-to-end, managing timelines, budgets, quality, and risk. The role requires coordinating designers and developers while leveraging AI tools and project management methodologies to ensure successful delivery. 🗂️ Requirements: Minimum 3 years experience as Project Manager in software house or digital agency, Experience delivering web development projects, Ability to manage multiple projects simultaneously, Knowledge of website development processes, Experience managing timelines and budgets, Experience leading designers and developers, Fluent English, Fluent Polish, Familiarity with AI tools (e.g., Claude), Knowledge of project management methodologies 📃 Skills: WordPress, AI, Claude, Agile, Scrum, Kanban, English, Polish, UX, Analytics 🏢 Description: We are one of the top WordPress agencies which is remote-first. We build and implement personalized websites and e-stores to help our clients communicate efficiently. You can read about our culture here . As a Project Manager, you will play a vital role in delivering high-quality WordPress websites for technology companies globally. 🌎 You'll take charge of creating web services from the ground up and keeping current sites running smoothly. We're looking for someone who can lead project teams, bringing your expertise and experience to bear while driving project success. Key responsibilities: Be the first point of contact for our Clients - they have to trust you and feel that they are being delivered the best possible solution. Manage multiple projects - your job is to organise day-to-day work in the most optimal way. Manage timelines and budgets. Your task is to maximize efficiency and ensure that all objectives are achieved or exceeded. Manage the work of web designers and programmers. You’ll conduct quality control on projects that you lead. Manage risk in the project - if an obstacle appears, your goal is to find a smooth way around it. The Osom candidate: You have at least 3 years of experience as a Project Manager in software house or digital agency focusing on web services. You communicate fluently in English and Polish (both written and spoken). You understand the process of website development. You have experience in leading multiple projects at the same time. You are familiar with AI tools (e.g., Claude Code) and actively use them to enhance your work. You know various project management methodologies and how to adjust them to each client’s needs. A huge plus for: technical background knowledge of UX and digital analytics tools Osom perks: Free private medical care Self-development fund Conference fund All needed work tools (MacBook, software) Regular team building meetings (offline and online) Co-financing for sport Card Recruitment process: You send us your CV - at this stage, we analyze your experience to evaluate if it fits the role you are applying for. Fingers crossed for your success. 🤞 You will be asked to complete an online questionnaire. If you did, congratulations! This means that there is something that has caught the interest of the recruiting team and that makes you stand out as a candidate. This stage allows us to see how you express yourself and organize your thoughts in written communication. You are invited to have an online interview. During the meeting we will encourage you to ask as many questions as possible - we want you to have the space to learn more about your future tasks, projects, and the company culture in general. You are invited to a second call with our Head of Delivery, and the other board members of Osom - our CTO, or CRO. You can expect a short online task clustered around customer communication.

🏢 Summary: The offer is for a Service Level Manager responsible for leading IT service delivery in an ITIL-based environment, acting as the main point of contact for the Technical Officer and overseeing SLA performance. The role combines technical expertise with team leadership, including infrastructure deployments, incident response, and daily technical support within a specialized domain. The position requires relocation to Darmstadt and involves working in an international project environment. 🗂️ Requirements: Strong experience in IT service management (ITIL-based environments), Proven experience managing technical teams, Ability to combine technical and managerial responsibilities, Experience in stakeholder management across multiple teams, Experience with SLA monitoring and KPI reporting, Technical expertise in one domain: Computing, Network, Security, or Storage, Proficiency in Atlassian Jira, Fluency in English, Willingness to relocate to Darmstadt 📃 Skills: ITIL, ITSM, SLA, KPI, Jira, Computing, Network, Security, Storage, Infrastructure, IncidentManagement, Reporting 🏢 Description: Hello, We are called People More because we treat our employees with respect, but also because the projects we work on are for people and should be easy and pleasant to use. We are technological, but we look at the bigger picture :) The company is made up of people with a huge client base in the country and abroad, for whom we build projects from scratch (UX, UI, frontend, backend, mobile) or in part. We work directly for our clients and also support our partners in their own solutions. This ensures a wide range of projects and the ability to change! We work with clients all over the world. For the project that we are working on with our partner, we are looking for Service Level Manager (SLM) (relocation to Darmstadt). Your duties will include: Act as the Primary Point of Contact for the Technical Officer Manage service delivery, monitor SLA statistics, and prepare monthly and annual performance reports Coordinate on-site and off-site activities, ensuring 24/7 service request reception is maintained Lead the team through major infrastructure deployments and incident response scenarios Perform technical support tasks daily within your specialized domain Requirements that must be met: Strong experience in IT service management (ITIL-based environments). Proven leadership experience managing technical teams. Ability to combine technical and managerial responsibilities (not a purely administrative role). Experience in stakeholder management and coordination across multiple teams. Strong reporting and analytical skills (KPIs, SLA tracking). Technical experience at the level of a “Key Person” in one of the domains (Computing, Network, Security, or Storage). Proficiency in Atlassian Jira Fluency in English Residence in or willingness to relocate to Darmstadt (no commuter arrangements) What we offer: We are open and honest and we solve problems instead of generating them. Maybe it’s obvious, but we really respect our employees and associates. We used to be software developers, too, and we appreciate that job! A small team An international working environment and international projects Private medical care Sports card Why it’s a good idea to work with People More? If you are not satisfied with your work or your tasks, we’ll find a way out together! If you get bored, we will offer you a new product and new, fascinating tasks We will work on your brand together: you will get an opportunity to attend conferences, including as a speaker, and we will help you publish in recognized magazines and online We will facilitate your access to challenges that are usually difficult to get At any time, you can talk directly to the board of People More—we talk your language because the company’s founders are software developers and designers! What does the recruitment process look like? A friendly remote initial interview A remote technical talk The decision to work together! Salary 180 - 250 pln / h contract B2B Location Darmstadt, Germany

🏢 Summary: Senior Product Manager role owning the Resident Intake & Retention product domain end-to-end, from vision and strategy to roadmap execution and performance. Responsible for driving measurable outcomes across acquisition, conversion, retention, and revenue in a B2B SaaS environment. Partners cross-functionally to deliver data-driven, commercially impactful product results. 🗂️ Requirements: 5+ years product management experience in B2B SaaS, End-to-end product lifecycle ownership, Experience managing products against KPIs (revenue, adoption, retention), Experience with pricing and business cases, Customer discovery and market analysis experience, Data-informed decision-making experience, Ability to collaborate with Engineering, Design, and Quality, Experience influencing cross-functional stakeholders 📃 Skills: SaaS, B2B, KPIs, Pricing, Analytics, Experimentation, Roadmapping, Strategy, Lifecycle, Research 🏢 Description: About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.The Role As Senior Product Manager of Resident Intake & Retention, you are responsible for end-to-end product management across the full lifecycle of a core product vertical - from vision and strategy through roadmap execution, launch, and ongoing performance. You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across acquisition, conversion, engagement, retention, and revenue performance. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact. This is a high-ownership senior IC role with responsibility for product performance against defined KPIs, leadership of product direction within your domain, and accountability for delivery outcomes through close partnership with Product Owners, Engineering, Quality and Design. Role Specifics Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office Travel: 10% (The percentage of travel is an estimate and could vary based on business needs.) Reporting Structure: This role reports to the SVP, Product. Application Deadline: This role will accept applications on a rolling basis until filled. What You Will Own Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue Own product performance against key KPIs, including revenue, adoption, usage, and customer retention Develop and evolve pricing, packaging, and value propositions to optimize business outcomes Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value Required Qualifications 5+ years of product management experience in B2B SaaS environments Proven experience owning a product or product area across the full lifecycle Strong commercial acumen, including experience with pricing, business cases, and financial outcomes Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.) Strong business judgment - ability to simplify complexity and focus on what matters most Deep experience in customer discovery, market analysis, and data-informed decision-making Excellent communication skills, able to engage both technical and non-technical audiences Ability to influence stakeholders and drive alignment across functions High ownership mindset with a bias toward action and results Preferred Qualifications Experience working in scale-ups or growth-stage product environments Experience working on funnel optimization, product-led growth, and partnership-driven growth Familiarity with experimentation practices and hypothesis-driven development Experience working with operational or multi-sided platforms Reasons to join our Team: Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members. A supportive team environment with emphasis on learning and development opportunities Our Promise: You will learn, grow, and be appreciated for your impact and contributions. Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range$130,000—$150,000 USDStarRez is an equal opportunity employer.

🏢 Summary: The Specialist, Property Support provides hands-on operational and project support to newly acquired and existing properties, traveling extensively to manage transitions, onboardings, and performance initiatives. This role partners with property leadership to execute timelines, train teams, implement SOPs, and ensure brand standards are met. It requires strong project management, leadership, and operational execution in fast-paced hospitality environments. 🗂️ Requirements: Bachelor's degree preferred, 2+ years experience in hospitality, retail, operations, or project management, Experience with new store or property openings, 1+ years people leadership experience, Ability to travel 75%+, Experience executing and documenting processes, Ability to manage multiple projects and deadlines, Strong verbal and written communication skills, Ability to lift and move objects up to 50 pounds, Legal authorization to work in the United States, Minimum age of 18 years 📃 Skills: Monday.com, ProjectManagement, Operations, Hospitality, SOP, FF&E, OS&E, Training, Documentation, Logistics 🏢 Description: The impact you'll have The Specialist, Property Support, will supply on-site support to newly acquired buildings and existing property operations teams by managing and executing on timelines, budgets, and projects. This role serves as an extension of the property leadership team, providing leadership and people-related support during leadership shortages, process rollouts, and property performance initiatives. The Specialist trains and project manages on-site operations teams in logistics behind transitioning properties, including accepting units, coordinating FF&E and OS&E, and executing customer experience standards, while providing hands-on executional support. This role bridges communication across Property Operations and non-property teams to relay issues, questions, changes, and needs during transitions and ongoing operations. In partnership with the Manager, Property Support, the Specialist sets up processes and structure to ensure seamless on-site operations. The position requires strong planning skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. What you'll do - Travel 75%+ of the time to provide on-site support during onboardings, off-boardings, transition projects, leadership vacancies, and personnel support needs - Execute day-to-day operational tasks related to stand-up, wind-down, and ongoing property operations projects - Train, motivate, and recognize team members while driving accountability and consistency - Facilitate training for new property operations and leadership team members - Execute and support development of SOPs for pre-opening, wind-down, and operational duties including accepting units and installing FF&E and OS&E - Communicate effectively with on-site and off-site partners to ensure project alignment - Identify risks and capacity constraints in project timelines and proactively mitigate them - Utilize Monday.com and other project management tools to manage property and project progress - Perform additional duties as assigned What it takes - Bachelor's degree preferred - 2+ years of professional experience in hospitality, retail, operations, or project management; experience with new store or property openings preferred - 1+ years of people leadership experience - Excellent verbal and written communication skills - Strong leadership skills with the ability to hire, train, and develop teams - Ability to resolve problems autonomously and proactively - Experience executing and documenting processes and sharing status updates - Self-motivated and able to thrive in a fast-paced, rapidly changing environment - Ability to stand, walk, and move for extended periods and lift up to 50 pounds - Must be legally authorized to work in the United States and be at least 18 years old Our benefits & perks - Competitive salary - Company stock options - 401k with 4% employer match - Medical, Vision & Dental insurance options - Flexible Spending Account & Health Savings Account options - 20 days PTO per year, increasing to 25 days after 2.5 years - Up to 8 floating holidays per year - Monthly cell phone reimbursement and health & wellness stipend - Management Training Program - Paid Parental Leave - Paid Life Insurance - Early paycheck access option - Discounts at select properties Our community norms - We own it - We make it better - We treat people right Placemakr participates in the E-Verify program as part of its hiring process.