Technical Account Manager, DRAM Business Enablement

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Advancing the World's Technology Together

Our technology solutions power the tools you use every day—including smartphones, electric vehicles, hyperscale data centers, IoT devices, and more. You will have the opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. We believe innovation and growth are driven by an inclusive culture and a diverse workforce, dedicated to empowering people to be their true selves.

What You'll Do

Samsung Device Solutions America is seeking a Technical Account Manager, DRAM Business Enablement. You will manage customer selection of Samsung for DRAM-based memory solutions across a breadth of applications. The role focuses on successful engineering engagement to drive lead supplier position for design-in and qualification, including technical program management, customer relationship management, and engineering debugging in a collaborative environment.

• Support Datacenter, PC, and consumer DRAM products including DDR-based DIMMs, LPDDR, discrete DDR components, and HBM.
• Understand customer requirements for DRAM product design-in and collaborate with HQ to provide solutions.
• Support self-qualification activities and perform DRAM SI/PI and timing analysis measurements.
• Manage PCNs and organize Quarterly Technical Reviews, presenting roadmaps and market outlooks.
• Provide first-line technical and operational issue resolution.
• Align technical strategy with business strategy.
• Manage relationships with key customer decision makers.
• Organize technical communication to troubleshoot, duplicate, and resolve issues.
• Communicate across various management levels.

What You Bring

• Bachelor’s degree with 5+ years, Master’s with 1+ years, or PhD in Electrical Engineering, Computer Science, or related field.
• Familiarity with DRAM memory design, architecture, and system architecture.
• Background in Signal Integrity/Power Integrity and timing measurements.
• Understanding of semiconductor manufacturing, fab processes, and advanced packaging technology.
• Familiarity with system-level operation including RAS, Memory Controller, and memory PHY.
• Experience supporting DRAM memory products and customer-facing responsibilities.
• Experience as an Applications, Development, Design, or Validation Engineer or related technical role.
• Leadership skills for driving customer enablement and debug activities.
• Strong verbal and written communication skills. Fluency in Korean is a plus.
• Some international and domestic travel required (approximately 1–2 times per year).

What We Offer

Compensation includes base pay within a defined range depending on location, knowledge, skills, and experience, along with incentive opportunities based on individual and company performance. Benefits include medical, dental, vision, 401(k), paid time off, holidays, sick leave, family support programs, emotional wellness resources, onsite wellness amenities, charitable giving match, and a flexible work environment.