UI/UX Consultant

🏢 Summary: The offer is for an experienced UX Designer to design and optimize complex digital platforms and AI-enhanced products, with a strong focus on hands-on work in Figma. The role involves creating scalable, user-centered experiences for enterprise, banking, or customer-facing solutions. It combines advanced prototyping, design systems work, and collaboration across product and engineering teams. 🗂️ Requirements: 4+ years commercial experience as UX Designer or Product Designer, Expert-level Figma skills, Advanced prototyping experience, Experience designing complex digital products or platforms, Commercial experience with AI-related products or features, Experience with enterprise, banking, fintech, or customer portals, Strong knowledge of user-centered design, Strong knowledge of interaction design, Strong knowledge of information architecture, Strong knowledge of accessibility and responsive design, Experience collaborating with Product Managers and Developers, Portfolio showcasing end-to-end UX process, English level B2 or higher 📃 Skills: Figma, Prototyping, AutoLayout, DesignSystems, ComponentLibraries, Variables, UX, UI, InteractionDesign, InformationArchitecture, Accessibility, ResponsiveDesign, AI, Copilots, ChatInterfaces, RecommendationSystems, Automation, Wireframing 🏢 Description: About the role We are looking for an experienced UX Designer with strong product thinking and exceptional hands-on design skills to join a team building modern digital platforms and customer-facing solutions. The ideal candidate is a Figma expert with experience designing complex products, customer/self-service portals, or banking/enterprise solutions, and has practical experience working on AI-related features, products, or user experiences. Requirements 4+ years of commercial experience as a UX Designer / Product Designer Expert-level knowledge of Figmaadvanced prototyping Auto Layout component libraries design systems variables Proven experience designing complex digital products and platforms Commercial experience working on AI-related products, AI-powered features, copilots, chat interfaces, recommendation systems, automation flows, or intelligent user experiences Experience with: banking fintech customer self-service portals (CSM/customer portals) enterprise platforms Strong UX and product thinking skills Ability to translate business and user needs into intuitive product experiences Experience collaborating closely with Product Managers, Developers, and stakeholders Strong understanding of: user-centered design interaction design information architecture accessibility responsive design Portfolio showcasing end-to-end UX process and modern UI execution English min. B2 Responsibilities Design intuitive and scalable user experiences for digital products and platforms Create wireframes, flows, mockups, and high-fidelity prototypes in Figma Design and optimize AI-enhanced user journeys and intelligent workflows Collaborate with Product, Engineering, and Business teams Contribute to and maintain design systems Improve usability and overall product experience across platforms Participate in product discovery, workshops, and UX strategy discussions Nice to have Experience in banking or fintech domain Experience conducting usability testing and user research Familiarity with front-end technologies Experience working in agile product environments Ideal candidate We are looking for someone who: is a true Figma power user has experience designing AI-driven experiences understands complex enterprise ecosystems can independently own UX initiatives combines strategic UX thinking with strong visual/UI skills has experience with platforms, portals, or enterprise-scale products

🏢 Summary: Senior Product Designer responsible for leading end-to-end UX/UI processes for complex systems and applications. The role covers user research, information architecture, user flows, prototyping, and high-fidelity interface design in close collaboration with product and development teams. The focus is on delivering high-quality, user-centered solutions aligned with established standards. 🗂️ Requirements: Minimum 7 years of experience as Product Designer, UX/UI Designer or similar role, Proven portfolio demonstrating complex systems design (e.g., B2B platforms, analytical applications, internal tools), Hands-on experience with user-centered design principles, UX laws and heuristics, Ability to independently lead full design process from research to implementation, Advanced proficiency in modern design and prototyping tools (e.g., Figma) 📃 Skills: UX, UI, Figma, Prototyping, UserResearch, InformationArchitecture, UserFlows, Wireframing, Heuristics, B2B, Analytics 🏢 Description: Zakres zadań: Prowadzenie kompleksowego procesu projektowego (UX/UI) dla zaawansowanych systemów i aplikacji. Projektowanie architektury informacji, przepływów użytkownika, prototypów oraz finalnych projektów graficznych interfejsów. Przeprowadzanie analiz i badań potrzeb użytkowników (user research) w celu podejmowania świadomych decyzji projektowych. Ścisła współpraca z Product Managerami, interesariuszami biznesowymi oraz zespołami deweloperskimi. Dbałość o wysoką jakość i użyteczność dostarczanych rozwiązań oraz ich zgodność z przyjętymi standardami. Wymagania: Udokumentowane w portfolio doświadczenie w projektowaniu złożonych systemów (np. platform B2B, aplikacji analitycznych, narzędzi wewnętrznych). Minimum 7 lat doświadczenia zawodowego na stanowisku Product Designer, UX/UI Designer lub pokrewnym. Bardzo dobra, poparta praktyką znajomość zasad projektowania zorientowanego na użytkownika, heurystyk oraz praw UX. Umiejętność samodzielnego prowadzenia i zarządzania procesem projektowym na wszystkich jego etapach (od badań po wdrożenie). Biegła obsługa nowoczesnych narzędzi do projektowania i prototypowania (np. Figma). Wysoko rozwinięte umiejętności komunikacyjne oraz doświadczenie we współpracy w zespołach interdyscyplinarnych.

🏢 Summary: Full-time remote UX/UI Designer role focused on delivering high-quality UI for an AI chat application over a 6-month B2B contract. The position centers on translating concepts into structured Figma designs, collaborating closely with product and development teams in a fast-paced environment. Strong emphasis on UI execution, design systems, and rapid visualization of ideas. 🗂️ Requirements: Strong proficiency in Figma, Proven portfolio of UI/design work, Ability to create sketches, wireframes, and UI explorations, Strong understanding of layout, visual hierarchy, and spacing, Experience creating and maintaining design systems and components, Experience collaborating with developers in product teams, Ability to work independently and proactively, Interest in AI, LLMs, and AI-driven products 📃 Skills: Figma, UI, UX, Wireframing, Prototyping, DesignSystems, Components, Typography, Branding, AI, LLM, GPT 🏢 Description: PROJECT INFORMATION: Industry: biological solutions Remote work: 100% Project language: English Business trips: n/a Project length: 6 months contracts + prolongations FTE: full-time Start: 06.07.2026 Assignment type: B2B We are seeking a motivated UX/UI Designer with a strong focus on UI to support a project of an AI chat application. This role requires exceptional skills in using Figma to transform verbal concepts into visual realities rapidly. The ideal candidate should possess a combination of creativity, technical proficiency, and a keen eye for design to contribute to a fast-paced project while collaborating closely with the lead designer and product team. Main Responsibilities Translate verbal ideas and rough concepts into sketches, wireframes, flows, and UI explorations. Explore visual styles and UI directions in Figma. Create, clean up, and organize screens, flows, components, and variants. Maintain a structured and usable Figma file. Support the lead designer by taking delegated tasks and moving them forward independently. Follow discussions with developers and track design decisions, updates, and open questions. Proactively identify useful tasks when there is no explicit assignment. Key Requirements Strong proficiency in Figma. Portfolio or clear evidence of previous UI/design work. Ability to sketch and visualize ideas quickly. Strong eye for UI, layout, visual hierarchy, spacing, and brand expression. Comfortable exploring and applying a brand visually. Proactive and able to work independently. Interest in AI, LLMs, GPT tools, and emerging AI product experience. Experience creating or maintaining components and design systems. Experience working with developers in fast-moving product teams.

🏢 Summary: Full-time remote UX/UI Designer role focused on delivering high-quality UI for an AI chat application. The position centers on rapidly translating concepts into structured Figma designs and collaborating closely with product and development teams in a fast-paced environment. Contract-based engagement with potential extensions. 🗂️ Requirements: Strong proficiency in Figma, Proven UI design portfolio, Ability to create wireframes and UI explorations, Experience building and maintaining design systems, Experience collaborating with developers, Ability to independently manage delegated design tasks, Strong understanding of visual hierarchy and layout, Interest in AI and LLM-based products 📃 Skills: Figma, UI, UX, Wireframing, Prototyping, DesignSystems, Components, AI, LLMs, GPT, Sketching, VisualDesign 🏢 Description: PROJECT INFORMATION: Industry: biological solutions Remote work: 100% Project language: English Business trips: n/a Project length: 6 months contracts + prolongations FTE: full-time Start: 06.07.2026 Assignment type: B2B We are seeking a motivated UX/UI Designer with a strong focus on UI to support a project of an AI chat application. This role requires exceptional skills in using Figma to transform verbal concepts into visual realities rapidly. The ideal candidate should possess a combination of creativity, technical proficiency, and a keen eye for design to contribute to a fast-paced project while collaborating closely with the lead designer and product team. Main Responsibilities Translate verbal ideas and rough concepts into sketches, wireframes, flows, and UI explorations. Explore visual styles and UI directions in Figma. Create, clean up, and organize screens, flows, components, and variants. Maintain a structured and usable Figma file. Support the lead designer by taking delegated tasks and moving them forward independently. Follow discussions with developers and track design decisions, updates, and open questions. Proactively identify useful tasks when there is no explicit assignment. Key Requirements Strong proficiency in Figma. Portfolio or clear evidence of previous UI/design work. Ability to sketch and visualize ideas quickly. Strong eye for UI, layout, visual hierarchy, spacing, and brand expression. Comfortable exploring and applying a brand visually. Proactive and able to work independently. Interest in AI, LLMs, GPT tools, and emerging AI product experience. Experience creating or maintaining components and design systems. Experience working with developers in fast-moving product teams.

🏢 Summary: The offer is for an experienced UX/UI Designer focused primarily on designing mobile and web applications in Figma, with a strong emphasis on native mobile solutions. The role involves delivering end-to-end UX/UI designs, collaborating closely with developers and clients, and contributing to both new and existing products. It combines hands-on UI work with workshop facilitation and design system development in an international environment. 🗂️ Requirements: 4+ years commercial experience as UX/UI Designer, Proven experience designing web and native mobile applications (Android, iOS), Strong portfolio with delivered projects, Advanced proficiency in Figma, Experience building and maintaining design systems, Knowledge of Material Design and Human Interface Guidelines, Experience with Information Architecture and User-Flows, Experience facilitating workshops and using tools like Miro or FigJam, Experience using AI tools for generating wireframes and UI layouts, Experience in direct client collaboration, Ability to work onsite during client workshops (Warsaw), Fluent English (C1), Fluent Polish 📃 Skills: Figma, Android, iOS, MaterialDesign, HumanInterfaceGuidelines, Miro, FigJam, InformationArchitecture, UserFlows, DesignSystems, AI, Wireframing, Prototyping 🏢 Description: About itCraft 👩‍💻👨🏻‍💻 Software house 15+ years on the market 50+ people on the board 250+ finished projects , from “Uber-like” applications throughout platforms for patients to book home visits with doctors to e-commerce modern technologies & tools About the role 🚀 As a UX/UI Designer, you will focus mainly (approx. 90% of the time) on designing in Figma . Your main task will be preparing designs for mobile and web applications, including native and cross-platform ones. You will work on applications built from scratch as well as develop existing products, adding new functionalities according to an established design. Activities such as research or user interviews are very occasional in this role. During implementation, you will collaborate with developers and testers, working together to find the optimal approach to the design. You will have the opportunity to work directly with clients from all over the world, influencing product development. You will bring your ideas to life by implementing them in mobile and web applications, supporting businesses from various industries, including healthcare, finance, telecommunications, and others. What should you have? ✅ 4+ years of commercial experience as UX/UI Designer , Experience in designing web and mobile (Android, iOS) applications ( confirmed by projects in the portfolio ), Experience in direct cooperation with the client , Independence in delivering the UX/UI of the product during the whole product lifecycle, Experience in workshop facilitation (practical knowledge of Canva Value Proposition, Business Model Canvas, defining personas, competitor analysis etc.) Experience in using workshop tools (Miro / FigJam), Designing from high-level perspective (Information Architecture, User-Flows), Flexibility in using Figma (reusing and maintaining already existing components from design system), Practical knowledge of mobile standards such as Material Design, Human Interface Guidelines, Experience in building design systems , Strong visual design aesthetic, Experience in working with cross-functional teams (designers, developers, analysts, and business clients), Assertiveness and skills to keep things under control, Good communication skills - esp. facilitation & giving feedback, Leadership skills, mentoring, and collaboration with other less experienced designers in the team (nice to have), Ability to join onsite workshops with clients (mainly in Warsaw) , Experience in using AI specifically for design (not just text prompts, but using AI to generate wireframes, UI layouts, and sitemaps to accelerate your prototyping and ideation process), Fluency in English - comfortability to communicate with natives (at least C1 - a must-have, we have international clients), Fluent Polish . Who might not be the best fit for this role? 🚩 To make sure we are a perfect match, we would like to be transparent about who we are not looking for. You might want to skip this application if: You lack mobile-first experience: We focus heavily on mobile products. If your portfolio doesn’t showcase native mobile designs or you aren't intimately familiar with Human Interface Guidelines (iOS) and Material Design (Android) , this won't be the right fit. You are 100% remote-only: While we offer remote work, we value face-to-face collaboration for strategy. If you aren't willing or able to travel for physical workshops with our clients (mainly in Warsaw), we won't be able to move forward. You struggle with self-management: We don't micro-manage. If you need someone to constantly remind you of deadlines or push your tasks forward, you’ll find our pace challenging. You have high-volume side commitments: We are looking for dedicated partners. If you have other clients or projects taking up 80-100% of your capacity , we won't be able to ensure the quality and availability our clients expect. You prefer pure Research over Design: This role is approx. 90% UI/Figma delivery. If you are looking for a role focused primarily on UX Research, discovery phases, or deep academic analysis, you might find this position unfulfilling. What will you get? ✨ B2B contract at an hourly rate of 70-85 PLN/h - depending on experience & skills , 50-100% FTE (depending on current commercial projects), Work on-site at the itCraft office in Bydgoszcz, co-working space in Warsaw or remote , Google Workspace tools, Medical insurance , Access to Multisport card & life insurance, Team-building events (e.g. Quarterly Pizza Day), Internal referral program, Access to the internal e-books and courses library. 🚀  Interested? Send us your CV! What happens after that? 4 steps of a fully remote recruitment process. We will review your CV and portfolio. Take part in a 45-minute call with our HR team (partially in English). Join a 1h call verifying your technical and soft skills with the PM and/or Head of Delivery. Take part in the Assessment Center (~2h) . We will be more than happy to make you an offer and welcome you aboard! 🤝

🏢 Summary: Senior Frontend Developer role focused on building and scaling a modern design system across multiple products using React and TypeScript. The position combines UX/UI engineering with reusable component development, accessibility standards, and collaboration with design and engineering teams. Candidates will support consistent and scalable UI development in a cross-functional environment. 🗂️ Requirements: 8+ years of experience in Front End, Design System, or UX Engineering, Strong expertise in React, Strong expertise in TypeScript, Experience with component library development, Experience with Figma design systems, libraries, and design tokens, Experience with ShadCN, Radix UI, or Tailwind CSS, Understanding of accessibility and scalable UI architecture, Ability to define front-end standards and design governance, Excellent communication skills, Fluent English 📃 Skills: React, TypeScript, Figma, ShadCN, Radix, Tailwind, CSS, UX, UI, Accessibility 🏢 Description: We are looking for a Senior Frontend Developer, UX/UI to help shape and scale a modern design system used across multiple products and engineering teams. You will work at the intersection of design and development, creating reusable UI components, defining front-end standards, and ensuring a consistent, accessible user experience. Responsibilities Build and maintain reusable UI components using React and TypeScript . Develop and evolve a scalable design system in collaboration with design and engineering teams. Manage component libraries, design tokens, and documentation in Figma . Define front-end standards, accessibility guidelines, and UI best practices. Support product teams by enabling consistent and efficient UI development. Requirements 8+ years of experience in Front End, Design System, or UX Engineering. Strong expertise in React , TypeScript , and component library development. Extensive experience with Figma design systems, libraries, and design tokens. Hands-on experience with modern UI frameworks such as ShadCN , Radix UI , or Tailwind CSS . Strong understanding of accessibility, scalable UI architecture, and design governance. Excellent communication skills and the ability to collaborate with cross-functional teams. Fluent English. Nice to Have Experience in financial services or enterprise applications. Familiarity with data-rich interfaces, real-time applications, or developer platforms. Experience working with globally distributed teams and AI-assisted development tools.

🏢 Summary: Full-time remote B2B UX/UI Designer role focused on delivering high-quality UI for an AI chat application. The assignment involves transforming concepts into structured Figma designs, collaborating with product and development teams, and contributing to a fast-paced AI-driven project. Initial 6-month contract with possible extensions. 🗂️ Requirements: Strong proficiency in Figma, Proven UI portfolio, Ability to create sketches, wireframes, and UI flows, Experience building and maintaining design systems and components, Strong understanding of layout, visual hierarchy, and spacing, Experience collaborating with developers in product teams, Ability to work independently and proactively, Interest in AI and LLM-based products 📃 Skills: Figma, UI, UX, Wireframing, Prototyping, DesignSystems, Components, AI, LLM, GPT 🏢 Description: PROJECT INFORMATION: Industry: biological solutions Remote work: 100% FTE: full-time Project language: English Business trips: n/a Project length: 6 months contracts + prolongations. Start: 06.07.2026 Assignment type: B2B We are seeking a motivated UX/UI Designer with a strong focus on UI to support a project of an AI chat application. This role requires exceptional skills in using Figma to transform verbal concepts into visual realities rapidly. The ideal candidate should possess a combination of creativity, technical proficiency, and a keen eye for design to contribute to a fast-paced project while collaborating closely with the lead designer and product team. Main Responsibilities Translate verbal ideas and rough concepts into sketches, wireframes, flows, and UI explorations. Explore visual styles and UI directions in Figma. Create, clean up, and organize screens, flows, components, and variants. Maintain a structured and usable Figma file. Support the lead designer by taking delegated tasks and moving them forward independently. Follow discussions with developers and track design decisions, updates, and open questions. Proactively identify useful tasks when there is no explicit assignment. Key Requirements Strong proficiency in Figma. Portfolio or clear evidence of previous UI/design work. Ability to sketch and visualize ideas quickly. Strong eye for UI, layout, visual hierarchy, spacing, and brand expression. Comfortable exploring and applying a brand visually. Proactive and able to work independently. Interest in AI, LLMs, GPT tools, and emerging AI product experience. Experience creating or maintaining components and design systems. Experience working with developers in fast-moving product teams.

🏢 Summary: B2B contract for an experienced UX/UI Designer to enhance product experiences using large-scale, token-based design systems and collaborate closely with frontend teams. The role focuses on building and evolving UI components, creating prototypes, and conducting user testing, with strong emphasis on Figma and design tokens. Mostly remote work with occasional on-site presence in Warsaw. 🗂️ Requirements: Minimum 5+ years of experience as UX/UI Designer or UX/UI Product Designer, Advanced Figma skills including components, variants, prototyping and libraries, Advanced experience with design tokens, Proven experience with large-scale token-based design systems and component libraries, Understanding of frontend technologies (HTML, CSS, React), Experience designing responsive interfaces, Experience designing for multiple touchpoints and brands, Experience conducting user research and A/B testing, Portfolio with real, complex products 📃 Skills: Figma, TokensStudio, DesignTokens, HTML, CSS, React, Prototyping, ResponsiveDesign, ABTesting, UserResearch, Ecommerce 🏢 Description: We are seeking an experienced UX/UI Designer who is proactive, self-sufficient, and excels in collaboration. The ideal candidate has a good eye for design and a strong background in delivering UX/UI solutions within large-scale, token-based design systems, understands frontend technologies , and actively contributes to the development and evolution of our UI components and patterns. Location: Warsaw – mostly remote, with occasional office visits (once a month or less). The onboarding phase is conducted on-site. Rate: 90–110 PLN/hour (B2B) Business trips: Possible occasionally – mainly to Munich (all costs fully covered by the client) Responsibilities: •    Product UX/UI Enhancement: Use design system components to build and enhance product experiences, ensuring they are user-friendly and aligned with business objectives. •    Design System Expertise: Understanding and fluent use of design system components in accordance with our design system patterns, and the ability to create components tailored to your UX/UI projects •    Cross-Functional Collaboration: Collaborate closely with interdisciplinary frontend •    development teams on the development and evolution of UI components and patterns, ensuring seamless integration. •    Tool Proficiency: Demonstrate advanced proficiency with Figma and Tokens Studio. •    Conceptualization and Prototyping: Create innovative concepts, detailed prototypes, and polished UI designs that address user needs, meets accessibility standards and business goals. •    User Research and Testing: Conduct qualitative user tests and A/B tests to gather actionable insights and validate design decisions, continuously improving the user experience. •    Ecommerce Expertise: Designing ecommerce flows with focus on enhancing the customer journey and conversion •    Effective Communication: Excellent communication skills in English, confidently presenting designs and articulating design rationale to stakeholders. We are looking for: •    Min. 5+ experience as UX/UI Designer or UX/UI Product Designer •    Advanced Figma skills, including components, variants, prototyping, and libraries •    Advanced experience with design tokens (proficiency with Tokens Studio in daily work is a plus) •    Proven experience in creating UX/UI designs based on large-scale, token-based design systems and component libraries •    Excellent communication skills in English and ability to proactively drive design solutions across teams •    Understanding of frontend technologies (HTML, CSS, React ect.) for seamless collaboration with developers •    Understanding of designing for multiple touchpoints and brands •    Understanding of responsive design •    Applying structured and systemized design approaches •    Proactivity in proposing new solutions •    Experience in user research and applying findings to improve designs (nice-to-have) •    Previous experience in ecommerce not mandatory, but highly welcome  (You should understand how to improve conversion rates through your UI and make the complex processes  intuitive for consumers) •    Portfolio with real, complex products This role is not perfectly suited for you, but you have a friend who would fit? Recommend your friend and get up to 5000 zł! Referral Program: Talent from your network

🏢 Summary: Offer for an experienced UX/UI Designer to create modern mobile interfaces and dedicated design systems for Android and iOS applications. The role covers the full product design lifecycle from wireframes to high-fidelity interactive prototypes in close collaboration with developers. Focus is on high-quality visual design and complex mobile user flows. 🗂️ Requirements: Minimum 4 years of UX/UI design experience, Strong UI-focused portfolio, Knowledge of Material Design guidelines, Knowledge of Human Interface Guidelines, Proficiency in Figma, Experience in mobile UX process design, Ability to create design systems for Android and iOS 📃 Skills: Figma, Adobe, Protopie, Material, Android, iOS, UX, UI, Wireframing, Prototyping, DesignSystems 🏢 Description: Zakres obowiązków: Projektowanie nowoczesnych, estetycznych i funkcjonalnych interfejsów użytkownika (UI) dla aplikacji mobilnych. Tworzenie spójnych systemów projektowych (Design Systems) dedykowanych dla platform Android oraz iOS. Praca nad pełnym cyklem życia produktu – od lo-fi wireframes po hi-fi interaktywne prototypy. Ścisła współpraca z zespołem deweloperskim w celu zapewnienia najwyższej jakości wdrożenia Twoich projektów. Wymagania: Minimum 4 lata doświadczenia na stanowisku UX/UI Designera Silne portfolio potwierdzające zaawansowane umiejętności w obszarze Visual Design / UI. Praktyczna znajomość wytycznych Material Design (Android) oraz Human Interface Guidelines (iOS). Biegłość w narzędziach takich jak Figma (warunek konieczny), Adobe CC czy Protopie. Doświadczenie w projektowaniu złożonych procesów użytkownika (UX) w aplikacjach mobilnych. Mile widziane: Doświadczenie w projektowaniu dla sektora finansowego (FinTech, Bankowość, Ubezpieczenia).

🏢 Summary: Senior UX/UI Specialist role focused on transforming complex Technical Service workflows and Microsoft Dynamics 365 CRM solutions into intuitive, user-friendly experiences within a large-scale enterprise project. The position involves translating business requirements into effective UX/UI designs, improving usability, and ensuring consistent design standards across global environments. This is a full-time remote engagement running until February 2027. 🗂️ Requirements: Senior-level UX/UI experience in enterprise environments, Minimum 6+ years UX/UI experience with Microsoft Dynamics 365 CRM, Proven experience with service workflows and CRM platforms, Experience in process-heavy business environments, Strong portfolio demonstrating usability improvements, Hands-on experience with user research and usability testing, Ability to translate complex processes into intuitive designs, Experience collaborating with product owners and developers, Knowledge of UX methodologies and design systems 📃 Skills: UX, UI, Microsoft, Dynamics365, CRM, UserResearch, UsabilityTesting, JourneyMapping, Workshops, DesignSystems, Wireframing, Prototyping 🏢 Description: Role Overview We’re looking for a Senior UX/UI Specialist to play a key role in a large-scale transformation project for our client. Your mission? Turn complex service workflows into intuitive, user-friendly experiences—especially within CRM and Technical Service environments. You’ll work at the intersection of design, business, and technology , helping teams deliver solutions that are not just functional—but truly enjoyable to use. Key Responsibilities Design and optimize user experiences across Technical Service workflows and CRM platforms Improve usability and simplify complex service journeys for internal and external users Translate business requirements into intuitive UX/UI solutions Conduct user research, usability testing, and journey mapping Facilitate workshops to align stakeholders on user experience and design priorities Collaborate closely with product owners, developers, and business stakeholders Ensure consistency in design standards across global and multi-market solutions Support adoption by delivering user-friendly and accessible interface designs Required Qualifications Strong mid-to-senior or senior-level UX/UI experience in enterprise environments Proven experience working with service workflows, Microsoft Dynamics 365 CRM, and enterprise digital solutions Strong portfolio demonstrating usability improvements and journey simplification Experience in process-heavy business contexts Excellent stakeholder engagement and workshop facilitation skills Ability to translate complex processes into simple, user-friendly designs Preferred Profile Experience working in global organizations and multi-market environments min. 6+ years experience working with UI/UX within Microsoft Dynamics 365 CRM Familiarity with Technical Service or Customer Service domains Strong understanding of UX methodologies, design systems, and user-centered design principles Ability to balance user needs with business goals and technical constraints Location: Remote Start Date: No later than June 1, 2026 Duration: Until February 28, 2027 (with possible extension) Workload: Full-time