Network Engineer Expert/Lead

🏢 Summary: The offer is for a Network Engineer responsible for designing, maintaining, and securing LAN, WAN, and VPN infrastructures across on-premise and cloud environments. The role focuses on high availability, network security, traffic analysis, and troubleshooting complex L2/L3 issues. The position involves participation in infrastructure projects, architecture reviews, and incident response for critical systems. 🗂️ Requirements: Minimum 3 years of experience in network administration and design, Strong knowledge of LAN, WAN, VPN, routing, VLAN, QoS, Hands-on experience with enterprise network devices, Knowledge of network security practices (segmentation, ACL, firewall, IPS/IDS), Ability to analyze network traffic and troubleshoot complex issues, Experience in infrastructure and cross-functional projects, Ability to work during incidents and under time pressure, Good technical English 📃 Skills: LAN, WAN, VPN, Routing, VLAN, QoS, ACL, Firewall, IPS, IDS, Switching, LoadBalancing, NetworkMonitoring 🏢 Description: Tasks Design and maintain LAN, WAN, and VPN topologies across on-premise and cloud environments. Configure and administer routers, switches, firewalls, and load balancers. Ensure high availability and redundancy of network infrastructure for critical systems. Diagnose L2/L3 issues, analyze traffic, and optimize routing, VLAN, QoS, and segmentation. Implement network security controls including ACLs, firewall policies, IPS/IDS, and trust zone isolation. Collaborate with IT and security teams on migrations, new deployments, and architecture changes. Participate in delivery projects as a network expert, including capacity estimation and architecture reviews. Configure network monitoring tools, analyze logs and packets, and restore connectivity during incidents. Requirements At least 3 years of experience in network administration and design. Strong knowledge of LAN/WAN/VPN, routing, VLAN, and QoS concepts. Hands-on experience with enterprise-grade network devices. Knowledge of network security practices (segmentation, ACL, firewall, IPS/IDS). Ability to analyze traffic and troubleshoot complex performance issues. Experience working cross-functionally on infrastructure projects. Ability to operate effectively during incidents and under time pressure. Good technical English. Nice to Have Network or security certifications (e.g., CCNA/CCNP, Fortinet, Palo Alto). Experience with hybrid infrastructure and multi-site connectivity. Familiarity with network monitoring and observability tooling. Experience in mission-critical environments. We Offer Work on high-availability infrastructure and critical network security. Real influence on networking standards and system communication architecture. Growth opportunities in Network and Security specialization. Stable employment in a modern company with a well-established market position. An attractive salary and benefits package (including private medical care and a sports card).

🏢 Summary: The Level 2 Network Support Engineer is responsible for maintaining the stability, performance, and availability of a global enterprise network infrastructure. The role focuses on monitoring, troubleshooting, and resolving network incidents across LAN, Wi-Fi, Firewall, SD-WAN, WAN, and Zscaler environments. It involves operational support in a Follow-the-Sun model and escalation of complex issues to higher support levels. 🗂️ Requirements: Experience in Network Operations or Network Support, Experience with enterprise-scale network infrastructures, Strong knowledge of LAN and Switching, Strong knowledge of Enterprise Wi-Fi, Experience with Firewall technologies, Experience with Zscaler (ZIA, ZPA), Understanding of ITIL processes, Ability to perform network diagnostics and troubleshooting 📃 Skills: LAN, WAN, Wi-Fi, Switching, Firewall, PaloAlto, Zscaler, ZIA, ZPA, SD-WAN, ITIL, Networking, Monitoring, Troubleshooting 🏢 Description: Summary The Level 2 Network Support Engineer plays a critical role in ensuring the stability, availability, and performance of the global network infrastructure. This position demands a strong background in network operations and expertise in enterprise-scale network environments. Main Responsibilities Continuously monitor network services and infrastructure to proactively identify issues and performance degradation. Supervise the health and availability of LAN, Wi-Fi, Firewall, Zscaler, SD-WAN, and WAN environments. Analyze alerts and events generated by monitoring platforms. Perform initial diagnostics and corrective actions to restore service as quickly as possible. Escalate complex issues or recurring problems to Level 3 teams when required. Investigate and resolve incidents escalated from Level 1 support. Manage incidents throughout their lifecycle, ensuring timely communication and resolution. Execute service requests and work orders related to network operations. Support daily network operations across global regions following a Follow-the-Sun model. Create, maintain, and improve operational documentation, runbooks, procedures, and knowledge articles. Identify recurring issues and opportunities for operational improvements. Key Requirements Strong experience in Network Operations or Network Support environments. Experience supporting enterprise-scale network infrastructures. Strong knowledge of LAN and Switching technologies. Strong knowledge of Enterprise Wi-Fi environments. Experience with Firewall technologies (Palo Alto preferred). Experience with Zscaler solutions (ZIA / ZPA). Understanding of ITIL processes and service management practices. Nice to Have Experience with SD-WAN environments. Experience with network monitoring and observability tools. Strong analytical and troubleshooting capabilities. Customer-oriented mindset. Other Details The position employs a global perspective, supporting teams across the APAC, EMEA, and NAM/LAM regions within the GCC Network Team, utilizing a Follow-the-Sun support model for effective operations. the position is based in Pune and follows a hybrid working model. We are currently looking for immediate joiners who can join the team at the earliest.

🏢 Summary: Senior AWS Network Engineer role focused on designing and delivering enterprise-grade cloud network infrastructure in a fully remote B2B model. The position involves building secure, scalable, and automated AWS networking solutions across global environments. The engineer will drive cloud connectivity, automation, and infrastructure reliability using AWS and Terraform. 🗂️ Requirements: 5+ years of experience in network engineering in enterprise cloud environments, Hands-on experience with AWS Cloud WAN configuration and multi-region connectivity, Proficiency in Terraform for infrastructure as code, Experience designing centralized egress architectures with AWS Network Firewall, Experience delivering large-scale network infrastructure projects, Knowledge of network automation and DevOps practices, Ability to troubleshoot multi-region network issues, Fluent English communication skills 📃 Skills: AWS, CloudWAN, Terraform, NetworkFirewall, Networking, DevOps, Agile, Automation 🏢 Description: Rate: up to 200 pln/h on b2b Location: 100% remotely Summary: The role of Senior AWS Network Engineer focuses on designing and delivering enterprise-grade network solutions that support a global infrastructure. This role aims to enhance cloud networking capabilities, ensuring secure, efficient, and scalable connectivity. Main Responsibilities: Key duties include: Deliver the entire global network backbone infrastructure as defined in the project plan. Build centralized egress architectures using AWS Network Firewall for secure traffic management. Build and maintain AWS Cloud WAN infrastructure for seamless connectivity. Develop and maintain infrastructure as code using Terraform for consistent deployments. Collaborate with security architects and cloud engineers to translate requirements into architectures. Implement network automation and self-service capabilities for network services. Mentor network engineers through technical guidance. Ensure reliability, performance, and security of infrastructure through testing and monitoring. Troubleshoot and resolve multi-region network issues. Stay updated with AWS networking services and trends. Key Requirements: 5+ years of experience in network engineering focused on enterprise cloud networking solutions. Hands-on expertise with AWS Cloud WAN including configuration and multi-region connectivity. Proficiency in Terraform for infrastructure as code. Experience in designing centralized egress architectures with AWS Network Firewall. Track record of delivering large-scale network infrastructure projects. Problem-solving skills with creative thinking. Effective communication and teamwork skills. Experience with agile methodologies and DevOps practices. Data-driven approach to network optimization. Fluent English communication skills. Nice to Have: Additional certifications in AWS or networking technologies. Experience in a leadership role. Familiarity with network monitoring and control tools. Previous work in fast-paced environments.

🏢 Summary: The role involves designing, implementing, and supporting complex LAN/WLAN network infrastructures with a strong focus on Cisco-based solutions. The engineer provides 3rd level support, troubleshooting, and incident management while advising customers on advanced networking and SDN solutions. The position also includes presales support and collaboration with vendors to optimize customer network environments. 🗂️ Requirements: Completed technical degree or equivalent qualification, Several years of experience in LAN/WLAN networking, Experience with SDN, Strong knowledge of Cisco solutions, Experience in 3rd level support, Experience in incident and problem management, Fluent German and English 📃 Skills: LAN, WLAN, SDN, Cisco, Fortinet, IncidentManagement, ProblemManagement, ReleaseManagement, DeploymentManagement, Presales, 3rdLevelSupport, German, English 🏢 Description: Zusammenfassung: Der System Professional Network Engineer (m/w/d) ist verantwortlich für die technische Beratung und Unterstützung bei komplexen Netzwerk-Lösungen, um die Netzwerk-Infrastruktur der Kunden zu optimieren und Probleme effizient zu lösen. Aufgaben: Beratung unserer Kunden bei technisch anspruchsvollen Netzwerk-Lösungen (LAN/WLAN) Planung und Realisierung von komplexen Netzwerk-Infrastrukturen (LAN/WLAN) Betriebsunterstützung technisch anspruchsvoller Netzwerk-Infrastrukturen (LAN/WLAN) Störungs-Analyse und Fehlerbehebung im Rahmen des Incident und Problem Managements, dabei Nachstellen und Analyse von Fehlern an Referenzanlagen Aktive Übernahme von Aufgaben im 3rd Level Support des Incident Managements und teilweise des Problem-, Release- und Deployment-Managements Regelmäßiger Austausch mit den technischen Ansprechpartnern unserer Hersteller (z.B. Cisco Systems) und Lieferanten Unterstützung des Vertriebs im Rahmen von Presales-Einsätzen Must Haves: Abgeschlossenes technisches Fach- oder Hochschulstudium oder eine vergleichbare Ausbildung Mehrjährige Berufserfahrung im Bereich Netzwerk (LAN/WLAN) und SDN (Software-Defined Networking) Fundierte Kenntnisse und Erfahrungen mit den Lösungen vom Hersteller Cisco Systems Gute analytische Fähigkeiten, hohes Maß an Service- und Kundenorientierung sowie Engagement Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift Nice to Haves: Kenntnisse bei den folgenden Herstellern sind von Vorteil: Cisco und Fortinet Zertifizierungen bei den genannten Herstellern

🏢 Summary: The role focuses on providing advanced Level 2 operational support to ensure stability, availability, and performance of a global enterprise network infrastructure. It involves proactive monitoring, incident resolution, configuration management, and troubleshooting across multiple network technologies in a follow-the-sun model. The position requires strong hands-on expertise in network operations and enterprise environments. 🗂️ Requirements: Strong experience in Network Operations or Network Support environments, Experience supporting enterprise-scale network infrastructures, Proven experience in incident management and advanced troubleshooting, Strong knowledge of LAN and Switching technologies, Strong knowledge of Enterprise Wi-Fi environments, Experience with Firewall technologies, Experience with Zscaler solutions (ZIA/ZPA), Experience with SD-WAN environments, Understanding of WAN and underlay connectivity services, Experience with network monitoring and observability tools, Understanding of ITIL processes and service management practices 📃 Skills: LAN, Switching, WiFi, Firewall, PaloAlto, Zscaler, ZIA, ZPA, SDWAN, WAN, TCPIP, ITIL, Monitoring, Observability 🏢 Description: Summary The Level 2 Network Support Engineer plays a critical role in ensuring the stability, availability, and performance of the global network infrastructure. This position provides advanced operational support across multiple network technologies, including LAN, Wi-Fi, Firewall, Zscaler, SD-WAN, and WAN services. The engineer is responsible for proactive monitoring, incident resolution, service request fulfillment, and operational support activities while maintaining high service quality and customer satisfaction. This is a hands-on, run-oriented role requiring strong technical troubleshooting capabilities, operational rigor, and a customer-focused mindset. Responsibilities: Monitoring & Supervision: Continuously monitor network services and infrastructure to proactively identify issues and performance degradation. Supervise the health and availability of LAN, Wi-Fi, Firewall, Zscaler, SD-WAN, and WAN environments. Analyze alerts and events generated by monitoring platforms. Perform initial diagnostics and corrective actions to restore service as quickly as possible. Escalate complex issues or recurring problems to Level 3 teams when required. Incident Management: Investigate and resolve incidents escalated from Level 1 support or detected through monitoring activities. Perform advanced troubleshooting across supported network technologies. Manage incidents throughout their lifecycle, ensuring timely communication and resolution. Participate in the management of Major Incidents (P1/P2) and support crisis resolution activities. Contribute to root cause analysis and corrective action implementation. Ensure incident records are properly documented and maintained. Request & Work Order Management: Execute service requests and work orders related to network operations. Perform standard operational activities such as configuration changes, access requests, policy updates, and network provisioning tasks. Ensure all requests are completed within agreed service levels and operational procedures. Maintain accurate documentation of completed activities. Operational Support & Service Continuity: Support daily network operations across global regions following a Follow-the-Sun support model. Ensure service continuity through proactive operational management. Participate in operational handovers between regions (APAC, EMEA, NAM/LAM). Collaborate closely with internal teams, vendors, and service providers to ensure efficient service delivery. Knowledge Management & Documentation: Create, maintain, and improve operational documentation, runbooks, procedures, and knowledge articles. Ensure troubleshooting guides remain accurate and up to date. Contribute to knowledge sharing across the support organization. Continuous Improvement: Identify recurring issues and opportunities for operational improvements. Support automation and process optimization initiatives. Contribute to improving monitoring coverage, alert quality, and operational efficiency. Participate in service reviews and operational improvement discussions. Must Haves: Strong experience in Network Operations or Network Support environments. Experience supporting enterprise-scale network infrastructures. Proven experience in incident management and operational troubleshooting. Strong knowledge of LAN and Switching technologies. Strong knowledge of Enterprise Wi-Fi environments. Experience with Firewall technologies (Palo Alto preferred). Experience with Zscaler solutions (ZIA / ZPA). Experience with SD-WAN environments. Understanding of WAN and Underlay connectivity services. Experience with network monitoring and observability tools. Understanding of ITIL processes and service management practices. Nice to Haves: Strong analytical and troubleshooting capabilities. Customer-oriented mindset. Strong communication and collaboration skills. Ability to work effectively in a global and multicultural environment. Ability to manage priorities and work under pressure during critical incidents. Proactive and hands-on mindset. Ownership and accountability. Structured and detail-oriented. Team player with strong collaboration skills. Continuous improvement mindset. Other Details: Key Value of the Role: Ensure network service availability and operational stability. Deliver high-quality support and incident resolution. Maintain customer satisfaction through effective service delivery. Support a scalable and efficient global network operating model. Contribute to operational excellence and continuous improvement initiatives. Reason (Must Have): Strong experience in Network Operations: Essential for effectively managing complex network environments and resolving incidents efficiently. Experience supporting enterprise-scale network infrastructures: Necessary for understanding the complexities and requirements of large-scale networks. Reason (Nice to Have): Strong analytical and troubleshooting capabilities: Adds value by enhancing the quality of incident resolution and operational support. Customer-oriented mindset: Helps maintain high customer satisfaction levels, which is crucial in support roles. Trust Score: Score: High Evidence: Detailed responsibilities, specific technologies listed, and quantified experience levels enhance clarity for precise sourcing. Sourcing Guidance / Clarifications Needed: The job description provides good technical clarity for sourcing. Consider these potential recommendations to enhance the search: Recommendation: Search for candidates with skills in both LAN and Firewall technologies. Rationale: These skills are often found together in complex network environments and can provide more comprehensive candidates. Recommendation: Look for experience with automation tools alongside network troubleshooting. Rationale: Automation expertise can significantly improve operational efficiency and contribute to the continuous improvement initiatives mentioned. Recommendation: Consider candidates with experience in multi-cloud environments. Rationale: Experience in managing services across cloud platforms will lend valuable insight into a diverse network infrastructure.