👉 Junior IT Helpdesk Specialist

🏢 Summary: Design and deliver scalable cloud and hybrid IT architecture solutions with a focus on Microsoft-based infrastructures. Lead cloud transformation and migration initiatives while ensuring alignment with IT security standards. Provide architectural guidance and technical support across project delivery. 🗂️ Requirements: Hands-on experience with Azure Cloud, Hands-on experience with GCP Cloud, Experience designing infrastructure solutions based on Microsoft technologies, Knowledge of IT Security principles and best practices, Experience in cloud transformation and migration projects, English level C1, Work permit in the European Union 📃 Skills: Azure, GCP, AWS, Microsoft, ITSecurity, MDM, Cloud, Infrastructure, Architecture 🏢 Description: 🟣 You will be: designing and developing scalable IT architecture solutions across cloud and hybrid environments, building and maintaining infrastructure solutions based on Microsoft technologies and ecosystem, collaborating with technical teams and business stakeholders to gather requirements and recommend optimal solutions, participating in cloud transformation and migration projects, ensuring solutions align with IT Security best practices and standards, providing architectural guidance and technical support throughout project delivery. 🟣 Your profile: strong hands-on experience with: Azure Cloud GCP Cloud good understanding of IT Security principles and best practices, experience designing and implementing infrastructure solutions based on Microsoft technologies and tools, English - C1, 🟣 Nice to have: experience with AWS Cloud, endpoint Management / MDM skills. Work from the European Union region and a work permit are required. 🟣 Recruitment Process: CV review – HR Call – Technical Interview – Decision 🎁 Benefits 🎁 ✍ Development: development budget of up to 6,800 PLN, we fund certifications e.g.: AWS, Azure, ISTQB, PSM, access to Udemy, Safari Books Online and more, events and technology conferences, technology Guilds, internal training, Xebia Library, Xebia Upskill. 🩺 We take care of your health: private medical healthcare, multiSport card - we subsidise a MultiSport card, mental Health Support. 🤸‍♂️ We are flexible: flexible working hours, contract for an indefinite period.

🏢 Summary: IT Support Specialist role focused on providing technical assistance to end users, maintaining workstations, and supporting IT infrastructure. The position includes hardware and software troubleshooting, system configuration, helpdesk ticket handling, and user onboarding support. The role also involves maintaining IT asset records and assisting with system updates and IT documentation. 🗂️ Requirements: Secondary education (technical/IT preferred), Minimum 2 years experience in similar IT support role, Good knowledge of Windows 10, Good knowledge of Windows 11, Basic knowledge of Linux, Basic knowledge of macOS, Ability to diagnose hardware issues, Ability to diagnose software issues, Good knowledge of Microsoft 365, Good knowledge of Microsoft Office, Basic knowledge of Active Directory, Basic knowledge of Microsoft Entra ID, Ability to read technical documentation in English 📃 Skills: Windows10, Windows11, Linux, macOS, Microsoft365, Office, ActiveDirectory, EntraID, Helpdesk, Hardware, Troubleshooting 🏢 Description: Zakres zadań wsparcie użytkowników w rozwiązywaniu bieżących problemów związanych ze sprzętem komputerowym, oprogramowaniem oraz środowiskiem pracy; przygotowywanie, instalacja i konfiguracja komputerów, akcesoriów oraz stanowisk pracy; obsługa zgłoszeń w systemie helpdesk; świadczenie zdalnego wsparcia użytkownikom; prowadzenie ewidencji sprzętu, oprogramowania oraz akcesoriów IT; udział w procesie zakupów sprzętu i oprogramowania na potrzeby firmy; wsparcie w zakresie aktualizacji systemów operacyjnych i oprogramowania; wykonywanie podstawowych prac związanych z kopiowaniem danych, przygotowaniem nośników oraz wymianą sprzętu; współtworzenie wewnętrznej bazy wiedzy dla użytkowników oraz dokumentacji technicznej; dbanie o porządek, bezpieczeństwo i prawidłowe funkcjonowanie stanowisk pracy oraz infrastruktury IT; aktywny udział w procesie onboardingu nowych pracowników; współpraca z pozostałymi członkami Zespołu IT. Wymagania wykształcenie co najmniej średnie, preferowane techniczne lub kierunkowe, np. informatyczne lub elektroniczne; minimum 2 lata doświadczenia w pracy na podobnym stanowisku; dobra znajomość systemów Windows 10 i Windows 11; podstawowa znajomość systemów Linux oraz macOS w zakresie wsparcia użytkowników; dobra umiejętność diagnozowania problemów sprzętowych i programowych; dobra znajomość Microsoft 365 oraz pakietu Microsoft Office; podstawowa znajomość usług katalogowych, takich jak Active Directory i Microsoft Entra ID; umiejętność pracy z użytkownikiem oraz sprawnej obsługi zgłoszeń; dobra organizacja pracy, samodzielność i chęć rozwoju; proaktywność, komunikatywność oraz umiejętność pracy pod presją czasu, w szczególności w sytuacjach awaryjnych; znajomość języka angielskiego na poziomie umożliwiającym czytanie dokumentacji technicznej oraz prowadzenie korespondencji.

🏢 Summary: The offer is for a senior DevOps/Cloud Engineer to lead and support enterprise cloud migration initiatives in Azure, focusing on CI/CD automation, infrastructure as code, and secure, scalable cloud environments. The role involves managing Azure-based platforms, optimizing performance and security, and collaborating with cross-functional teams to modernize and support business-critical systems. It also includes working with hybrid cloud environments and leveraging AI-powered tools to enhance software delivery processes. 🗂️ Requirements: 5+ years in DevOps, Cloud Engineering, or Platform Engineering, Strong hands-on experience with Microsoft Azure in production environments, Experience building and maintaining Azure DevOps CI/CD pipelines (YAML), Hands-on experience with Azure App Services, WebJobs, and Azure Functions, Knowledge of Azure API Management, Application Gateway, and WAF, Experience with Terraform and Infrastructure as Code practices, Understanding of .NET application hosting environments (.NET 4.8–.NET 8+), Experience with hybrid or multi-cloud environments (Azure and AWS), Experience with secrets management and identity solutions, Experience in enterprise migration or modernization programs, English proficiency minimum B2, Work permit and residence in the European Union 📃 Skills: Azure, AzureDevOps, CI/CD, YAML, Terraform, .NET, APIM, WAF, AppServices, WebJobs, AzureFunctions, ApplicationGateway, KeyVault, ManagedIdentity, AWS, IaC 🏢 Description: 🟣 You will be: supporting and driving cloud migration initiatives across business-critical systems, designing, building, and maintaining CI/CD pipelines in Azure DevOps, managing and optimizing Azure-based infrastructure and application environments, automating infrastructure provisioning and configuration using Infrastructure as Code practices, collaborating with development and architecture teams to ensure reliable and scalable deployments, improving platform security, performance, and operational efficiency, supporting application services and cloud-native solutions throughout the software delivery lifecycle. 🟣 Your profile: 5+ years of experience in DevOps, Cloud Engineering, or Platform Engineering roles, strong hands-on experience with Microsoft Azure, including production-grade environments, proven experience building and maintaining Azure DevOps CI/CD pipelines (YAML-based), hands-on experience with Azure App Services, WebJobs, and Azure Functions, strong knowledge of Azure API Management (APIM), Application Gateway, and WAF, experience with Terraform (azurerm provider) and Infrastructure as Code practices, understanding of .NET-based application hosting environments (.NET 4.8–.NET 8+), experience working with hybrid or multi-cloud environments (Azure + AWS), familiarity with secrets management and identity solutions (Key Vault, Managed Identity), experience working in enterprise migration or modernisation programmes, strong analytical, troubleshooting, and problem-solving skills, good communication skills and ability to work in cross-functional teams, good command of English (min. B2), practical experience using AI-powered assistants (e.g. Claude Code, GitHub Copilot, Cursor) to improve productivity, quality, or decision-making in software delivery. 🟣 Nice to have: experience with AWS migration programmes (e.g. MAP or similar initiatives), familiarity with React, Node.js, or EventStoreDB in hybrid architectures, exposure to FinOps practices and cloud cost optimisation initiatives, experience integrating AI tools into engineering workflows (CI/CD, IaC, automation), experience with enterprise-scale policy governance (Azure Policy, guardrails), experience applying GenAI in a more structured way within the SDLC, including defined workflows, prompt patterns, or tool integrations embedded into daily work, interest in and familiarity with emerging AI-driven practices (e.g. agent-based workflows, automation patterns, AI-augmented development), with a willingness to explore and experiment beyond standard approaches. Work from the European Union region and a work permit are required 🟣 Recruitment Process: CV review – HR Interview – Technical Interview - Client Interview – Decision 🎁 Benefits 🎁 ✍ Development: development budgets of up to 6,800 PLN, we fund certifications e.g.: AWS, Azure, access to Udemy, O'Reilly (formerly Safari Books Online) and more, events and technology conferences, technology Guilds, internal training, Xebia Upskill. 🩺 We take care of your health: private medical healthcare, multiSport card - we subsidise a MultiSport card, mental Health Support. 🤸‍♂️ We are flexible: B2B or employment contract, contract for an indefinite period.

🏢 Summary: The offer is for an Atlassian Administrator responsible for administering, optimizing, and developing the Jira and Confluence ecosystem, including integrations and automation. The role focuses on workflow configuration, system governance, performance troubleshooting, and leading upgrades and migrations. It requires close collaboration with engineering teams and ownership of the platform’s technical setup and integrations. 🗂️ Requirements: Hands-on experience administering Jira and Atlassian stack, Strong knowledge of Jira APIs, automation, and integrations, Experience designing and configuring Jira workflows and schemes, Experience troubleshooting system performance, workflows, and plugins, Experience configuring integrations with GitHub, GCP, and CI/CD pipelines, Ability to build advanced dashboards and reporting solutions, Understanding of Agile methodologies, Knowledge of cloud and web technologies, Availability to work overlapping East Coast hours, Work permit and residence in the European Union, Immediate availability or short notice period 📃 Skills: Jira, Confluence, Atlassian, APIs, Automation, Integrations, GitHub, GCP, CI/CD, Agile, Cloud, Web, Dashboards, Reporting 🏢 Description: 🟣 You will be: administering, maintaining, and optimizing the atlassian ecosystem including jira software, jira service management, and confluence, designing and configuring jira workflows, schemes, and integrations, creating and managing projects, dashboards, filters, and advanced queries, collaborating closely with engineering teams and program management stakeholders, evaluating, installing, and managing atlassian marketplace apps, owning user management, permissions, and governance across the platform, leading system upgrades, migrations, and consolidation initiatives, documenting system configurations, processes, and operational guidelines, setting up automations to improve team efficiency and streamline workflows. 🟣 Your profile: hands-on experience administering Jira and the broader Atlassian stack, strong understanding of Jira APIs, automation, and integrations, solid knowledge of Agile methodologies and ways of working, experience troubleshooting system performance, workflows, and plugins, strong communication and stakeholder management skills, experience configuring integrations with tools such as GitHub, GCP, and CI/CD pipelines, ability to build advanced dashboards and reporting solutions, general understanding of cloud and web technologies, detail-oriented, curious, and collaborative mindset, availability to work hours overlapping with the East Coast time zone (e.g. 11:00–19:00, 12:00–20:00, or 14:00–22:00 CET). immediate availability or a short notice period is preferred. Work from the European Union region and a work permit are required. 🟣 Recruitment Process: CV review – HR call – Technical Interview – Client Interview – Decision 🎁 Benefits 🎁 ✍ Development: development budgets of up to 6,800 PLN, we fund certifications e.g.: AWS, Azure, access to Udemy, O'Reilly (formerly Safari Books Online) and more, events and technology conferences, technology Guilds, internal training, Xebia Upskill. 🩺 We take care of your health: private medical healthcare, multiSport card - we subsidise a MultiSport card, mental Health Support. 🤸‍♂️ We are flexible: B2B or employment contract, contract for an indefinite period.

🏢 Summary: L2 IT Support Specialist role focused on user account management, incident resolution, and administration of Windows-based environments for enterprise clients. The position involves maintaining network resources, supporting hardware and software issues, and operating within ITIL-based service management processes. The role requires multilingual support and strong expertise in Microsoft and ITSM technologies. 🗂️ Requirements: Bachelor’s degree in IT, Computer Science or related field, 2–3+ years of experience in help desk or desk-side support, Experience resolving hardware, software, and network incidents, Strong knowledge of Windows Server and client operating systems, Experience with Active Directory and Exchange, Experience with ITSM ticketing tools, Knowledge of ITIL processes (incident, problem, change management), Familiarity with VPN and remote access technologies, Fluency in Portuguese, Spanish, and English (C1) 📃 Skills: Windows, ActiveDirectory, Exchange, MacOS, UNIX, VPN, ServiceNow, Remedy, ITIL, WindowsServer, TicketingSystems 🏢 Description: About the project As an IT Specialist (L2 Support) fluent in Portuguese, Spanish, and English, you will play a pivotal role in ensuring the seamless management of user accounts, network resources, and incident resolution for our clients’ IT environments. Operating from our state-of-the-art Kraków office, you will act as a trusted technical advisor, providing expert support and maintaining high standards of service delivery that align with HCLTech’s reputation for excellence. Your responsibilities Manage user accounts across multiple platforms, including Windows, Active Directory, and Exchange. Create, administer, and maintain LAN accounts, Global Groups, and email accounts for new and existing users. Manage and standardize shared resources, such as distribution lists, directories, shared email accounts, calendars, and conference rooms, in accordance with client requirements. Set up servers and grant appropriate permissions following established client standards. Ensure efficient and secure access to IT tools, enabling clients to operate their businesses effectively. Serve as a System Administrator for User Account Maintenance and Incident Management Systems, including ongoing system housekeeping. Develop and update knowledge base documentation for user account maintenance procedures. Diagnose, resolve, and document hardware, software, and network problems, providing support via telephone and ticketing systems. Apply ITIL processes, participate in root cause analysis, and support incident, problem, and change management activities. Our requirements Bachelor’s degree or equivalent in IT, Computer Science, or related field (3–4 years of higher education). 2–3+ years of experience in help desk, desk-side support, or IT customer service, with proven ability to resolve hardware-related issues. Fluency in Portuguese, Spanish, and English (minimum C1 level); proficiency in other European languages is a plus. Strong working knowledge of Windows operating systems (Windows 2000/2003/2008 servers; Windows XP/Vista/7 clients), Active Directory, Exchange (2003/2007), and Mac OS/OS X. Familiarity with UNIX/Mac environments and VPN/remote dial-in technologies. Experience with ITSM ticketing tools (e.g., ServiceNow, Remedy, HP Service Center, Peregrine Service Center). Understanding of ITIL processes, particularly in service desk, incident, problem, and change management. Excellent communication skills; able to effectively interact with customers and internal teams. Resourcefulness, strong customer service orientation, and dedication to high-quality service delivery. Optional MCP, MCSE, or MCSA certifications preferred. ITIL Foundation certification (V2 or V3) is an advantage. Ability to define, document, and implement IT processes as required. Strong analytical and problem-solving skills, with aptitude for conducting root cause analysis. Willingness and ability to quickly acquire and apply new knowledge. Demonstrated ability to integrate and collaborate as a cross-functional team player in a fast-paced, knowledge-sharing environment.

🏢 Summary: On-site IT Support Engineer role providing Level 1–2 technical support for end users in a Poland office, ensuring reliable local IT operations and alignment with global IT processes. The position focuses on hands-on troubleshooting, asset management, Microsoft 365 support, and coordination with regional and global IT teams. 🗂️ Requirements: Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent experience, 1–2 years of experience in IT support, desktop support, or service desk, Experience with Windows 10 and 11 administration and basic macOS support, Hands-on support for mobile devices, printers, and peripherals, Experience with Microsoft 365 including Outlook, Teams, and SharePoint, Experience with ticketing systems and incident management aligned with SLAs, Knowledge of IMAC activities including workstation setup and troubleshooting, Experience managing IT assets and inventory lifecycle, Understanding of identity and access management concepts, Familiarity with basic ITIL concepts including incident, request, and change management, Foundational understanding of AI concepts and use of AI-powered tools 📃 Skills: Windows, macOS, Microsoft365, Outlook, Teams, SharePoint, OneDrive, ITIL, Ticketing, IMAC, ActiveDirectory, AV, Printers, Mobile, SLA, Inventory, AI 🏢 Description: Description We are looking for an On-site IT Support Engineer to provide day-to-day technical support for our Poland office. This role is focused on end-user support, local IT operations, and close cooperation with regional and global IT teams to ensure smooth and reliable technology services. The position combines hands-on technical troubleshooting with user support, asset management, and consistent execution of global IT processes. Requirements As the on-site IT support engineer for the Poland office, this role focuses on end-user support, local infrastructure coordination, and consistent execution of global IT processes. Provide Level 1–2 on-site and remote IT support for end users (Windows/Mac, mobile devices, printers, peripherals). Log, track, and resolve incidents and service requests in the ticketing system in line with SLAs. Support employee onboarding and offboarding, including device setup, access requests, and equipment returns. Manage local IT assets (laptops, accessories, meeting room equipment), ensuring accurate inventory and lifecycle tracking. Perform IMAC activities, including workstation setup, moves, changes, and local troubleshooting. Support Microsoft 365 and collaboration tools (Outlook, Teams, SharePoint, meeting room A/V). Coordinate with regional/global IT teams and vendors for escalations and advanced support. Maintain documentation, support compliance activities, and follow information security policies. Experience, and Certifications Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). 1–2 years of experience in IT support / desktop support / service desk (on-site and/or remote), ideally in an office environment. Good working knowledge of end-user computing (Windows 10/11, basic Mac support), mobile devices, printers, and standard troubleshooting practices. Familiarity with Microsoft 365 (Outlook, Teams, OneDrive/SharePoint) and meeting room / A/V basics; understanding of common identity/access concepts is a plus. Experience handling IT assets and inventory updates; comfortable following standard processes for device lifecycle, repairs, and replacements. Ability to coordinate with vendors and regional/global IT teams for escalations and scheduled on-site visits, providing clear information and follow-through. Well-organized and able to prioritize multiple tickets and tasks, documenting work clearly and escalating appropriately. Experience with ticketing tools and basic ITIL concepts (incident, request, change) is an advantage. Foundational understanding of AI concepts, including how machine learning models  work, common AI use cases, and basic principles of data handling. Ability to use AI‑powered tools and platforms to support daily tasks, with strong attention to detail and commitment to maintaining data accuracy. Fluent command of the Polish language (C1/C2) What you can expect from us: Unique professional and personal development at one of the pioneer companies in professional insurance support. Ongoing professional training – to onboard you for a good start and your further professional development. Your own growth training budget - use internal and external development opportunities and take advantage of your own budget. LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist.. 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program. Private life insurance - 80% of the premium is covered by an employer. Employee referral program - we appreciate you recommending your friends to join us. Additional days off - to celebrate your birthday, moreover, if you want to do a volunteering work, feel free to do so with some extra days off. Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events. Lively and modern office in the City Centre with parking space for employees. A supportive and friendly atmosphere created by passionate people.

🏢 Summary: The offer is for a senior DevOps/Platform Engineer role focused on building and scaling CI/CD pipelines, cloud infrastructure, and observability solutions to ensure high availability, reliability, and fast software delivery. The position involves working with Kubernetes, cloud platforms, GitOps, and AI-related tooling to support modern, scalable application environments. It requires strong hands-on technical leadership and expertise in automation, infrastructure as code, and monitoring. 🗂️ Requirements: 5+ years of experience with DevOps practices and Continuous Delivery, Hands-on experience with AWS and Azure services, Strong experience with Kubernetes (EKS, AKS) and container orchestration, Proficiency in Terraform and Helm, Experience with GitOps practices (e.g., ArgoCD), Experience with CI/CD pipelines (GitLab CI/CD, GitHub Actions or similar), Strong scripting skills in Bash and PowerShell, Python knowledge, Experience with monitoring and observability tools, Strong networking knowledge, Experience with AI Agents and Claude Code, Experience with FastMCP or other MCP libraries, Knowledge of security best practices (OWASP, encryption, secrets management), Upper intermediate/advanced English (B2/C1), Work permit and residence in the European Union 📃 Skills: AWS, Azure, Kubernetes, EKS, AKS, Terraform, Helm, ArgoCD, GitLab, GitHub, Python, Bash, PowerShell, Prometheus, Grafana, AppDynamics, OpenSearch, Claude, FastMCP, FluxCD, Harness, Rancher, Keycloak, Networking, GitOps, CI/CD 🏢 Description: 🟣 You will be: building and supporting the tools, processes and infrastructure empowering the faster delivery and scaling of software iterations (ideally with greater quality and the necessary operational insight), ensuring availability, reliability and scalability of application infrastructure, building and supporting continuous integration/delivery and release tools, ensuring the right metrics are collected and monitored. 🟣 Your profile: hands-on experience as a tech leader, smart and tech-savvy engineer with 5+ years of experience working with DevOps practices and Continuous Delivery, practical knowledge of AWS and Azure services, infrastructure and networking, solid experience with Kubernetes (EKS and AKS) and container orchestration, Python knowledge, strong networking skills, experience in Claude Code, experience in working with AI Agents, experience in FastMCP or other MCP libraries, hands-on with GitOps practices, preferably with ArgoCD, strong skills in Terraform and Helm, proficiency in Bash and PowerShell scripting, experience with CI/CD pipelines and tooling (GitLab CI/CD, GitHub Actions, or similar), experience with monitoring, observability, and logging tools, such as Prometheus, Grafana, AppDynamics, and OpenSearch, security awareness (OWASP, encryption, secrets management), very communicative and collaborative, with a strong sense of ownership, upper intermediate/advanced English (B2/C1). Work from the European Union region and a work permit are required 🟣 Nice to have: AWS/ Azure certifications such as Solutions Architect or Platform Engineer, familiarity with FluxCD, experience with Harness, experience with Rancher, knowledge of Keycloak. 🟣 Recruitment Process: CV review – HR Interview – Technical Interview - Client Interview – Decision 🎁 Benefits 🎁 ✍ Development: development budgets of up to 6,800 PLN, we fund certifications e.g.: AWS, Azure, access to Udemy, O'Reilly (formerly Safari Books Online) and more, events and technology conferences, technology Guilds, internal training, Xebia Upskill. 🩺 We take care of your health: private medical healthcare, multiSport card - we subsidise a MultiSport card, mental Health Support. 🤸‍♂️ We are flexible: B2B or employment contract, contract for an indefinite period.

🏢 Summary: The offer is for a DevOps Engineer responsible for building and maintaining infrastructure, CI/CD pipelines, and operational tooling to enable fast, reliable, and scalable software delivery. The role focuses on AWS-based environments, Kubernetes orchestration, infrastructure as code, and observability. You will ensure high availability, performance, and security of application platforms while supporting continuous delivery practices. 🗂️ Requirements: 5+ years of experience with DevOps and Continuous Delivery, Practical experience with AWS services, infrastructure, and networking, Strong experience with Kubernetes and container orchestration, Proficiency in Terraform and Helm, Experience with CI/CD pipelines (GitLab CI/CD, GitHub Actions or similar), Hands-on experience with GitOps practices, Experience with monitoring, observability, and logging tools, Proficiency in Bash and PowerShell scripting, Knowledge of Python, Understanding of security practices (OWASP, encryption, secrets management), Work permit and residence in the European Union 📃 Skills: AWS, Kubernetes, EKS, Terraform, Helm, Python, Bash, PowerShell, GitOps, ArgoCD, GitLab, GitHub, Prometheus, Grafana, AppDynamics, OpenSearch, OWASP, Encryption, Networking, CI/CD 🏢 Description: 🟣 You will be: building and supporting the tools, processes and infrastructure empowering the faster delivery and scaling of software iterations (ideally with greater quality and the necessary operational insight), ensuring availability, reliability and scalability of application infrastructure, building and supporting continuous integration/delivery and release tools, ensuring the right metrics are collected and monitored. 🟣 Your profile: smart and tech-savvy engineer with 5+ years of experience working with DevOps practices and Continuous Delivery, practical knowledge of AWS services, infrastructure and networking, solid experience with Kubernetes (ideally EKS on AWS) and container orchestration, Python knowledge, hands-on with GitOps practices, preferably with ArgoCD, strong skills in Terraform and Helm, proficiency in Bash and PowerShell scripting, experience with CI/CD pipelines and tooling (GitLab CI/CD, GitHub Actions, or similar), experience with monitoring, observability, and logging tools, such as Prometheus, Grafana, AppDynamics, and OpenSearch, security awareness (OWASP, encryption, secrets management), very communicative and collaborative, with a strong sense of ownership, upper intermediate/advanced English (B2/C1). 🟣 Nice to have: AWS certifications such as Solutions Architect or Platform Engineer, familiarity with FluxCD, experience with Rancher, knowledge of Keycloak. Work from the European Union region and a work permit are required 🟣 Recruitment Process: CV review – HR Interview – Technical Interview - Client Interview – Decision 🎁 Benefits 🎁 ✍ Development: development budgets of up to 6,800 PLN, we fund certifications e.g.: AWS, Azure, access to Udemy, O'Reilly (formerly Safari Books Online) and more, events and technology conferences, technology Guilds, internal training, Xebia Upskill. 🩺 We take care of your health: private medical healthcare, multiSport card - we subsidise a MultiSport card, mental Health Support. 🤸‍♂️ We are flexible: B2B or employment contract, contract for an indefinite period.

🏢 Summary: The offer is for a Unified Communications / Microsoft 365 Engineer responsible for designing, configuring and maintaining Microsoft 365 and communication infrastructure solutions. The role focuses on Microsoft Teams, compliance recording, automation with scripting, and support of UC infrastructure components in a cloud-based environment. The position involves technical problem solving and collaboration within Agile and traditional projects. 🗂️ Requirements: Minimum 3 years of experience in a similar role, Practical experience with cloud environments (Microsoft Azure or equivalent), Very good knowledge of Microsoft 365, especially Microsoft Teams, Experience in Unified Communications area, Experience with voice compliance recording solutions, Ability to automate and script using PowerShell or similar tools, Experience with UC infrastructure components (SIP trunks, SBC, private lines), Experience working with Jira and Confluence, Knowledge of Agile and traditional project methodologies, English proficiency at minimum C1 level 📃 Skills: Microsoft365, MicrosoftTeams, Azure, PowerShell, SIP, SBC, UnifiedCommunications, Verint, IntelligentVoice, Jira, Confluence 🏢 Description: Twój zakres obowiązków: Projektowanie, konfiguracja oraz utrzymanie rozwiązań dla użytkowników końcowych w ramach środowiska Microsoft 365 Zarządzanie i rozwój usług Unified Communications (w szczególności Microsoft Teams) Wdrażanie oraz utrzymanie rozwiązań do nagrywania komunikacji (compliance recording) Automatyzacja procesów przy wykorzystaniu narzędzi skryptowych (np. PowerShell) Współpraca z zespołami technologicznymi w środowisku Agile i projektach tradycyjnych Diagnozowanie i rozwiązywanie problemów technicznych (również w trybie task force) Utrzymanie i rozwój infrastruktury komunikacyjnej (SIP trunks, SBC, private lines) Wymagania: Minimum 3 lata doświadczenia na podobnym stanowisku Praktyczna znajomość środowisk chmurowych (preferowany Microsoft Azure lub równoważne) Bardzo dobra znajomość Microsoft 365 (w szczególności Microsoft Teams) Doświadczenie w obszarze Unified Communications Znajomość rozwiązań do nagrywania komunikacji głosowej (np. Verint, Intelligent Voice – mile widziane) Umiejętność automatyzacji i skryptowania (PowerShell lub inne) Doświadczenie w pracy z komponentami infrastruktury UC (SIP trunks, SBC, łącza prywatne) Samodzielność, proaktywność i dobra organizacja pracy Doświadczenie w pracy z Jira i Confluence Znajomość metodyk Agile oraz projektów tradycyjnych Bardzo dobra znajomość języka angielskiego (min. C1) Oferujemy: Udział w projektach technologicznych w środowisku międzynarodowym Pracę z nowoczesnymi rozwiązaniami chmurowymi i komunikacyjnymi Możliwość rozwoju kompetencji w obszarze Microsoft 365 i Azure Współpracę z doświadczonym zespołem specjalistów

🏢 Summary: The offer is for a Windows Engineer responsible for administering and maintaining Windows Server environments in virtualized infrastructures, supporting DevOps operations, and ensuring system security, stability, and performance. The role includes monitoring, troubleshooting, automation, and participation in architectural and change management processes. The position involves 2nd line support and collaboration within complex, distributed IT environments. 🗂️ Requirements: Experience administering Windows Server 2016 or later in virtualized environments, Experience managing complex and distributed IT systems, Knowledge of network protocols: SMTP, NTP, DNS, LDAP, DHCP, Hands-on experience with networking, security, and Windows Server services, Scripting experience in PowerShell or other scripting languages, Experience with ITIL-based change, configuration, and release management, Experience working in secure isolated or tiered environments, Experience provisioning Virtual Machines in VMware or Nutanix, Experience with DevOps operations in Azure, Strong troubleshooting and analytical skills 📃 Skills: Windows, WindowsServer, PowerShell, VMware, Nutanix, Azure, SMTP, NTP, DNS, LDAP, DHCP, ITIL, DevOps, Virtualization, Networking, Security 🏢 Description: Team Connect is Poland’s leading nearshore and offshore IT provider. Since 2008 we successfully create and develop software for our clients. We specialize in Agile and DevOps-based software development. From the analysis stage through implementation. We develop backend, frontend, and mobile applications. For one of our clients, we are looking for an Windows Engineer. RESPONSIBILITIES - Administering and monitoring of Windows Server operating systems and services in a virtualized environment - Monitoring and analysis of alerts - Handling of backups and restoring operations of systems - Installation, upgrades and configuration of system components and server software - Scripting and configurations in context of Windows Server environments - Participate in architectural design/reviews - Advising in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security - Providing with recommendations and implementing OS best practices and security standards - Problem definition, analysis, and resolution: diagnosis of software and hardware problems - Defining and updating technical documentation and operating procedures - Implementing changes according to ICT change management procedures - Providing 2nd line support to other IT teams and coordinating with 3rd line of support - Participation in coordination and project meetings - Other specific duties aligned to profile as assigned by supervisor REQUIREMENTS - Experience in administration of Windows Server 2016 or later based systems in virtualized environment - Experience in administration of complex IT systems and distributed environments - Good knowledge of network protocols: SMTP, NTP, DNS, LDAP, DHCP - Hands-on experience in networking, security and systems services for Microsoft Windows Server OS - Solid scripting skills in PowerShell or other scripting languages - Experience with ticketing systems and ITIL based change management, configuration management and release management processes - Strong analytical and troubleshooting skills - A proactive attitude, team-work spirit, being self-motivated with a strong user orientation - Good communication skills - Able to cope with fast changing technologies - Experience working in secure isolated/tiered environment - Experience in provisioning of Virtual Machines in VMware or Nutanix environment - Experience in DEVOPS operations in Azure WE OFFER Long-term cooperation Benefits package – Multisport card, medical care & life insurance Training budget Assistance in accounting issues when setting up/running a business Free english lessons Individual support from a dedicated company supervisor