June 8, 2026

IT Operations Specialist

Senior • Hybrid

15,000 - 20,000 PLN

Warsaw, Poland

QED (https://qed.ai) is a tech company focused on public health and food security in Sub-Saharan Africa. We build the digital infrastructure and AI used at the intersection of aid and scientific inquiry, including surveillance of HIV and malaria, and nutrient analysis of crops and soils. Our work happens at a national scale, and our funding comes from partners like the Gates Foundation, CDC, and USAID.

As we scale, we are looking for a highly trusted IT Operations Specialist to join our Warsaw team. 

The Role

In this role, you’ll be responsible for the lifecycle of the hardware that powers our development and field operations across the globe. You will also be responsible for managing digital access internally, as well as externally. We are looking for a versatile professional with a background that spans both hardware and software administration.

Your core responsibilities will include:

  • Global procurement and logistics: Sourcing, configuring, and distributing laptops (Windows/Linux) and mobile devices for our staff in Poland and across our African offices.

  • Keeping track of the inventory: Knowing exactly where every piece of QED equipment is, what condition it’s in, and what happens the moment it breaks.

  • Security enforcement: Auditing and enforcing our personal computer security policy (FDE, handling of secrets). 

  • Access Control: Handling onboarding, offboarding, and access to our internal platforms.

  • Android MDM: Managing our custom Mobile Device Management (MDM) service, built on the Android Management API. You will handle the procurement and logistics of devices used in the public health projects in the field. While this is an IT Operations role, the ability to read, write, and maintain the code of our custom MDM platform would be a big bonus. 

Requirements:

  • High level of trust: You will have access to the most sensitive layers of our operation. Absolute integrity is non-negotiable.

  • Experience with IT administration: We require at least 4 years of industry experience. We expect a proactive, opinionated approach. You should have a clear vision and knowledge of modern tooling and the ability to establish robust conventions for access management and security.

  • Technical Proficiency:  Proficiency in core technologies, including Git for version control, scripting and networking fundamentals.

  • Versatility: Comfort managing a fleet of Windows, Linux, and Android devices.

  • Language: Working proficiency (≥C1) in English. 

Bonus: server infrastructure and willingness to travel

Our core medical services run on custom Kubernetes clusters hosted across a mix of VM providers and bare‑metal servers in Sub-Saharan Africa and beyond, and we are rapidly expanding to new countries. While not a core requirement, technical expertise to physically install, cable, and configure server racks on-site is a big plus. If you have an adventurous soul and a willingness to travel to our African offices to manage these hardware deployments firsthand, it would be an additional advantage (this added commitment would also come with higher pay).

What you can expect

  • Multisport

  • Flexible work hours (2-3 days in office)

  • High autonomy

  • Unusual socially conscious projects with genuine humanitarian purpose

  • Little bureaucracy

  • Significant ownership

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You will take full ownership of solutions from design and development to testing, CI/CD, and production support. 🗂️ Requirements: Minimum 5 years of professional software development experience, Strong experience with Java ecosystem, Proven experience in designing and building microservices, Hands-on experience with messaging and event streaming systems, Experience with REST and SOAP APIs and related protocols, Knowledge of security standards OAuth2, JWT, SAML, TLS, Experience with unit and integration testing, Hands-on experience with AWS or Azure or GCP, Experience with CI/CD and containerization, English proficiency at minimum B2 level 📃 Skills: Java, Kafka, JMS, MQTT, AMQP, REST, SOAP, OData, GraphQL, gRPC, JSON, XML, OAuth2, JWT, SAML, TLS, AWS, Azure, GCP, CI/CD, Docker, Kubernetes, HiveMQ, HighByte 🏢 Description: C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance . With a highly integrated team of 400+ experts , for over 20 years C&F has been delivering superior engineering and premium operations to Fortune 500 companies, primarily in the Life Science industry. 🌍 We build and run the core data platforms for global companies . Our team designs high-performance, resilient systems that solve complex challenges in Enterprise Integration, and the Industrial Internet of Things (IIoT). We are looking for a top-tier Integration Engineer, a key technical expert to join our team and help us build these mission-critical, globally distributed solutions. This is a chance to work on challenging projects at a global scale, using modern technology without the burden of legacy code. 📝 You will be responsible for: Designing and building high-performance, mission-critical integration platforms using modern programming languages Building and operating globally distributed systems designed for High Availability across AWS, Azure, and GCP Designing and developing solutions based on a microservices architecture Integrating industrial systems (OT) with enterprise IT, using platforms like HiveMQ and HighByt e alongside event-streaming technologies like Kafka Taking full ownership of your work—from design and coding to automated testing, CI/CD, and production support 👉 What you will need: At least 5 years of professional experience in software development plus a hands-on approach to owning and delivering complete solutions Strong experience with the Java ecosystem Proven experience designing and building microservices Experience with messaging & event streaming: Kafka, Azure Event Hub, JMS, MQTT, AMQP Experience with APIs & protocols: REST, SOAP, OData, GraphQL, gRPC, JSON, XML, Kafka, MQTT Experience with Security standards: OAuth2, JWT, SAML, TLS and API management Demonstrated expertise in writing comprehensive unit and integration tests ; you believe in and practice a culture of high code coverage Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP) Solid experience with DevOps practices, including CI/CD and containerization Very good command of English (level B2 is a must) Nice to have: Experience with IoT data integration and building UNS Familiarity with IoT protocols (MQTT, OPC-UA) and IoT platforms (HighByte Intelligence Hub, Ignition, Litmus, Node Red) Experience in Python An interest in AI/ML and its applications in enterprise data Strong understanding of Agile methodologies Strong communication and presentation skills are important, along with the ability to build rapport and credibility with stakeholders ✨ What we offer: You choose your employment type – we’re open to both employment contracts and B2B arrangements. Learning & development opportunities – after your probation period, you’ll have access to a highly flexible and generous English language reimbursement program, along with an individual development budget to use as you see fit. Classic benefits like private medical care, a sports card, and a preferential life insurance plan. Plus, our infamous Fruit Tuesdays and a special summer bonus – ice cream. A hybrid work setup with plenty of flexibility. Delivery teams work mostly remotely. Support teams come to the office at least once a week – as an HR team, we meet every Wednesday. On other days, you decide where you work. A bunch of non-work activities , including Office Day (a fun-filled day when employees from all over Poland gather at the office), POP UP integrations,  various competitions from cooking to photography, and the chance to submit charity causes to our CF4GOOD program, which provides support to those in need. A workplace that values people and is built on collaboration, not competition. If you’re tired of toxic work environments, you’ll finally get a chance to breathe. And if you’ve been lucky with great employers so far, we’ll do our best to keep that streak going.

Technology

Team Connect

MDM Administrator

Senior

On-site

Warsaw, Poland

190 - 210 PLN

🏢 Summary: Long-term MDM Administrator role focused on managing and securing a large-scale mobile device environment using Microsoft Intune, JAMF, and iOS technologies. The position involves centralized device management, OS and application distribution, security policy enforcement, and large-scale MDM deployments. The role requires strong expertise in mobile security, configuration standards, and enterprise infrastructure. 🗂️ Requirements: 5+ years experience in IT, 3+ years administering Microsoft Intune (MDM/MAM), Experience with large-scale mobile device environments (1000+ devices), Knowledge of Microsoft Azure architecture, Knowledge of Apple Business Manager, Expertise in iOS configuration and security, Experience with iOS application distribution (third-party and LOB), Experience with JAMF, Knowledge of IT security standards, Experience in scripting and configuration distribution 📃 Skills: Intune, Azure, JAMF, iOS, MDM, MAM, AppleBusinessManager, Scripting, Security, ITInfrastructure 🏢 Description: About Company: Team Connect is Poland’s leading nearshore and offshore IT provider. Since 2008 we successfully create and develop software for our clients. We specialize in Agile and DevOps-based software development. From the analysis stage through implementation. We develop backend, frontend, and mobile applications. For one of our clients, we are looking for a MDM Administrator. Responsibilities: Centralized management of the large-scale mobile device environment (where the number of mobile devices is more than thousand) Daily mobile devices administration (management, monitoring, troubleshooting) Planning and preparing distribution of operating systems Planning and preparing distribution of applications Performing scripting and configurations distribution Enforcing and monitoring application of the security policies Reporting on the configuration standard(s) enforcement and compliance status Advising, proposing and implementing proposing possible configuration improvements, changes or upgrades Other specific duties as assigned by the team leader Knowledge: Excellent knowledge of centralized mobile device management solutions Excellent knowledge of mobile device configuration standards Excellent knowledge of IT security standards Experience in the large-scale deployment and administration of the mobile devices management solutions Well understanding of complex information systems and their interoperability Knowledge of IT end user’s infrastructure Requirements: At least 5 years of experience in IT At least 3 years of experience administering a Microsoft Intune MDM/MAM platform Microsoft Azure architecture knowledge Apple Business Manager knowledge Excellent knowledge of the iOS device configuration Excellent knowledge of iOS Security Knowledge of iOS application distribution (third party and “Line of Business” apps) Excellent knowledge of JAMF solution Excellent communication skills (in written and verbal communication) Open minded, excellent troubleshooting, analytical and problem-solving skills Very strong sense of responsibility Accuracy and attention to details Friendly, supportive and helpful personality with co-operative and service-oriented attitude Ability to work in stressful environment with minimal supervision High level of motivation and initiative Certificate in English (min. B2) – we can help obtain it Readiness to obtain security clearance Benefits: Long-term cooperation Multisport, private healthcare, life insurance Training budget English lessons Support from a dedicated partnership consultant

Technology

Cyclad

Hosting Service Owner

Senior

Hybrid

Krakow, Poland

140 - 165 PLN/hr

🏢 Summary: Long-term Hosting Service Owner role focused on managing global Cloud and Server environments to ensure SLA compliance, operational excellence, and cost efficiency. The position involves governance, vendor and team management, disaster recovery, and optimization of the hosting estate. The role supports service transition, capacity planning, and alignment with ITIL-based operational processes in a hybrid work model. 🗂️ Requirements: Proven experience in IT Operations with global service delivery exposure, Experience managing Cloud and Server environments, Experience with SLA management and operational performance governance, Experience with ITIL processes and IT service management frameworks, Budget management experience including FinOps and Cloud cost control, Experience managing third-party vendors and outsource agreements, Experience leading distributed technical teams, Experience with disaster recovery and capacity planning, Experience with IT asset and software management tools, European Union citizenship, Residence in Poland 📃 Skills: Cloud, Servers, ITIL, FinOps, SLA, ITSM, Governance, DisasterRecovery, CapacityPlanning, VendorManagement, AssetManagement 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking a highly experienced Hosting Service Owner to join a remote development team. This role focuses on managing the global Cloud and Server estate, ensuring operational excellence, cost efficiency, and SLA compliance across the hosting environment. The candidate will collaborate closely with IT Infrastructure leadership, application teams, and third party vendors to deliver a robust, scalable hosting service. Project information: Type of project: IT services Office location: Poland, Kraków Work mode: Hybrid, 2 days at the office Budget: 140-165 PLN net/h - b2b Project length: Long-term Only candidates with citizenship in the European Union and residence in Poland Start date: ASAP (depending on candidate's availability) Project scope: Manage and oversee global hosting operations, including Cloud and Server environments Ensure operational performance meets agreed SLA targets and business expectations Build and maintain strategic relationships with key third-party suppliers Manage nearshore and offshore teams to deliver consistent hosting services Oversee third party outsource agreements to ensure quality, reliability, and cost efficiency Maintain operational expenditure forecasting and support recharge of services to internal customers Contribute to technical governance and ensure compliance with IT policies, frameworks, and ITIL processes Attend Change Approval Board meetings to ensure alignment and governance Develop, maintain,and review internal technical processes and procedures for the hosting service Support technology rationalization, consolidation, and optimization initiatives across regions Ensure appropriate technical oversight and governance across Cloud & Server estate Drive consistency in processes, governance, and tooling across IT operations, application teams, and engineering teams Oversee service transition to IT operations for any implementations and service delivery execution Collaborate with architecture and PMO functions to ensure operationally supportable technology with gap analysis on contracts Lead cost optimization initiatives while maintaining operational stability Manage IT software and asset management tools used by the hosting service Advise and guide vendor management during contract renewals, benchmarking, and validation of quotes Run service reviews in partnership with Vendor Management to ensure SLA compliance and continual service improvement Own disaster recovery, service availability, and capacity planning for the hosting service Act as escalation point for hosting service operations Requirements: Previous experience in IT Operations, with global service delivery exposure Budgetary experience with commercial awareness, including FinOps and Cloud technology roadmaps Excellent IT people management skills,with experience managing teams across multiple locations (1-3 direct/indirect reports) Strong ability to manage relationships with internal IS and business stakeholders Excellent analytical skills to translate technical details into service language Engaging, articulate, and able to influence across global IT and business stakeholders Prepared to work flexible hours and undertake international travel as required Strong communication skills, both written and oral We offer: Challenging position in global environment Hybrid working model Full-time job agreement based on b2b (UoP can be considered) Private medical care with dental care (covering 70% of costs) Multisport card (also for an accompanying person) Life insurance