RedHat OpenShift Application Administrator

🏢 Summary: Offer for a senior OpenShift/Kubernetes engineer responsible for development and maintenance of a Red Hat OpenShift container platform. The role focuses on deploying, securing, scaling and monitoring cloud-native applications, as well as building and optimizing CI/CD and GitOps processes. It involves close collaboration with development teams and ensuring high availability and performance of containerized workloads. 🗂️ Requirements: Higher education degree (Bachelor or Engineer level), Minimum 7 years of professional experience, Minimum 3 years of experience with OpenShift or Kubernetes, English proficiency at minimum B2 level, Red Hat OpenShift certification or additional 3 years of OpenShift administration experience (minimum 6 years total), Experience with containerized applications on OpenShift, Strong knowledge of YAML and Helm, Experience with OpenShift security configuration (SCC, Pod Security, Network Policies), Experience with CI/CD and GitOps tools, Experience with monitoring and performance analysis tools, Strong automation skills (Ansible or Python), Experience with RBAC and namespace management 📃 Skills: OpenShift, Kubernetes, YAML, Helm, Templates, RBAC, SCC, PodSecurity, NetworkPolicies, Ingress, Routes, TLS, APIGateway, HPA, VPA, ArgoCD, Jenkins, CICD, GitOps, Prometheus, Grafana, Ansible, Python 🏢 Description: Opis projektu: Dołączysz do zespołu odpowiedzialnego za rozwój i utrzymanie środowiska konteneryzacji opartego o Red Hat OpenShift. Projekt obejmuje pracę z nowoczesnymi aplikacjami cloud-native, ich wdrażanie, skalowanie oraz zapewnienie bezpieczeństwa i wysokiej dostępności. Będziesz współpracować z zespołami developerskimi oraz uczestniczyć w budowie i optymalizacji procesów CI/CD i GitOps. Zadania: Wdrażanie, konfiguracja i utrzymanie aplikacji konteneryzowanych na OpenShift. Zarządzanie projektami/namespaces (RBAC, quotas, limit ranges, zasoby). Konfiguracja wystawiania aplikacji (Routes, Services, Ingress, TLS, load balancing). Implementacja i utrzymanie mechanizmów bezpieczeństwa (SCC, Pod Security, Network Policies, zarządzanie sekretami). Skalowanie i optymalizacja aplikacji (HPA/VPA, tuning zasobów, troubleshooting wydajności). Wsparcie zespołów developerskich (analiza logów, diagnostyka podów, rollbacki, rozwiązywanie incydentów). Wdrażanie i utrzymanie procesów CI/CD oraz GitOps (ArgoCD, Jenkins, pipelines). Monitoring i analiza wydajności aplikacji (Prometheus, Grafana, alerty). Tworzenie i utrzymywanie dokumentacji technicznej, SOP-ów oraz runbooków. Współpraca przy wdrażaniu nowych funkcjonalności i usprawnień. Wymagania: Wykształcenie wyższe (min. licencjat / inżynier – Level 6). Minimum 7 lat doświadczenia zawodowego (po ukończeniu edukacji). Minimum 3 lata doświadczenia na podobnym stanowisku (OpenShift / Kubernetes). Język angielski min. B2. Certyfikat (jedno z poniższych): Red Hat OpenShift Certified OpenShift Administrator (lub równoważny) lub dodatkowe 3 lata doświadczenia w administracji OpenShift (łącznie min. 6 lat na podobnym stanowisku) Wiedza techniczna: Doświadczenie w pracy z aplikacjami konteneryzowanymi w OpenShift. Bardzo dobra znajomość YAML, Helm Charts, OpenShift Templates. Znajomość modelu aplikacyjnego OpenShift (Projects, Namespaces, ConfigMaps, Secrets itd.). Doświadczenie w konfiguracji bezpieczeństwa (SCC, Pod Security, Network Policies, skanowanie obrazów). Doświadczenie w skalowaniu i optymalizacji aplikacji. Znajomość mechanizmów wystawiania aplikacji (Routes, Ingress, TLS, API Gateway). Doświadczenie z CI/CD oraz GitOps (ArgoCD, Jenkins). Znajomość monitoringu i logowania (Prometheus, Grafana). Bardzo dobre umiejętności automatyzacji (Ansible, Python, Helm). Doświadczenie w zarządzaniu namespace’ami i konfiguracją RBAC. Mile widziane: Certyfikaty Red Hat / Kubernetes. Doświadczenie w pracy w środowisku enterprise / dużej skali. Doświadczenie w pracy z architekturą mikroserwisową.

🏢 Summary: Rola infrastrukturalno-operacyjna w projekcie obejmującym administrację środowiskami Linux/Windows, platformą OpenShift oraz bazami danych, z naciskiem na utrzymanie, monitoring i rozwój środowisk produkcyjnych. Stanowisko koncentruje się na stabilności systemów, wdrażaniu aplikacji oraz wsparciu środowisk telekomunikacyjnych i VoIP. 🗂️ Requirements: Minimum 5 lat doświadczenia w administracji systemami i aplikacjami, Bardzo dobra znajomość Linux (RHEL, Debian), Znajomość Windows Server, Doświadczenie z Red Hat OpenShift, Znajomość konteneryzacji, Doświadczenie w zarządzaniu bazami danych, Umiejętność instalacji i konfiguracji aplikacji, Doświadczenie w utrzymaniu środowisk aplikacyjnych, Znajomość narzędzi CI/CD, Znajomość procesów wytwarzania oprogramowania i automatyzacji, Umiejętność monitorowania infrastruktury i aplikacji, Znajomość zagadnień telekomunikacyjnych, Znajomość VoIP, Znajomość rozwiązań wirtualizacyjnych 📃 Skills: Linux, RHEL, Debian, Windows, OpenShift, Docker, Kubernetes, PostgreSQL, Oracle, MSSQL, CI/CD, VoIP, Virtualization 🏢 Description: Projekt realizowany w obszarze infrastruktury i utrzymania środowisk aplikacyjnych, obejmujący administrację platformami Linux/OpenShift, wdrażanie i utrzymanie aplikacji oraz zarządzanie środowiskami bazodanowymi i telekomunikacyjnymi. Rola ma charakter infrastrukturalno-operacyjny, z naciskiem na stabilność, monitoring oraz rozwój środowisk produkcyjnych. Twój zakres obowiązków Administracja i utrzymanie środowisk Linux oraz Windows Server Zarządzanie platformą Red Hat OpenShift Instalacja, konfiguracja i wdrażanie aplikacji Utrzymanie i rozwój środowisk aplikacyjnych oraz bazodanowych Administracja bazami danych PostgreSQL, Oracle oraz MS SQL Server Utrzymanie i rozwój narzędzi CI/CD Monitorowanie dostępności, wydajności i pojemności infrastruktury Rozwiązywanie problemów infrastrukturalnych i aplikacyjnych Współpraca przy automatyzacji procesów wdrożeniowych Wsparcie środowisk opartych o rozwiązania telekomunikacyjne i VoIP Nasze wymagania Minimum 5 lat doświadczenia w administracji systemami i aplikacjami Bardzo dobra znajomość Linux (RHEL, Debian) Znajomość Windows Server Doświadczenie z Red Hat OpenShift Znajomość konteneryzacji Doświadczenie w zarządzaniu bazami danych Umiejętność instalacji i konfiguracji aplikacji Doświadczenie w utrzymaniu środowisk aplikacyjnych Znajomość narzędzi CI/CD Znajomość procesów wytwarzania oprogramowania i automatyzacji Umiejętność monitorowania infrastruktury i aplikacji Znajomość zagadnień telekomunikacyjnych oraz VoIP Znajomość rozwiązań wirtualizacyjnych Mile widziane Doświadczenie w utrzymaniu infrastruktury telekomunikacyjnej Doświadczenie w środowiskach enterprise Znajomość automatyzacji infrastruktury i deploymentó

🏢 Summary: Senior Site Reliability Engineer role focused on operating and optimizing Azure and OpenShift environments, ensuring reliability, scalability, and automation across staging and production systems. The position involves managing CI/CD, implementing Infrastructure as Code, enhancing observability, and leading incident management in a hybrid cloud setup. This is a hybrid role in Warsaw with collaboration across engineering teams to embed SRE and DevOps best practices. 🗂️ Requirements: 3+ years in SRE, DevOps, or Platform Engineering, Strong production experience with Microsoft Azure, Strong experience with OpenShift and Kubernetes, Experience with CI/CD pipelines and GitOps, Hands-on experience with Terraform, Experience with monitoring and logging tools, Scripting skills (Bash or similar), Knowledge of observability and reliability engineering principles, Experience in incident management and root cause analysis, Focus on automation and system stability 📃 Skills: Azure, OpenShift, Kubernetes, Terraform, ArgoCD, Jenkins, GitHubActions, Bash, Prometheus, Grafana, ELK, EFK, AzureMonitor, GitOps, CI/CD 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Currently, we are looking for experienced Senior Site Reliability Engineer (Azure & OpenShift) to join our team. Project information: Location: Warsaw (hybrid) Type of employment: B2B contract or standard employment contract Project languages: English Key Responsibilities: Own and operate staging and production environments in Microsoft Azure Manage and support application deployments on OpenShift (on-prem and Azure) Support and optimize CI/CD pipelines and enable GitOps practices (e.g., ArgoCD) Ensure system reliability through SLIs, SLOs, and continuous improvement of service health Design, implement, and maintain observability solutions (monitoring, logging, alerting) using tools such as Prometheus, Grafana, Azure Monitor, and ELK/EFK Troubleshoot issues across infrastructure, platform (Azure/OpenShift), applications, and deployments Lead incident management, including root cause analysis (RCA), MTTR reduction, and prevention of recurring issues Build and maintain Infrastructure as Code using Terraform and drive automation to reduce operational toil Improve deployment reliability, release processes, and overall system resilience Collaborate with development teams to embed reliability into design, delivery, and operational practices Maintain and improve operational documentation, including runbooks and procedures Ensure performance, scalability, cost efficiency, security, and compliance of cloud infrastructure Advocate for SRE best practices and a DevOps culture across engineering teams Requirements: 3+ years of experience in SRE, DevOps, or Platform Engineering roles Strong experience with Microsoft Azure in production environments Strong experience with OpenShift Container Platform (OCP) and Kubernetes Experience with CI/CD pipelines (e.g., ArgoCD, Jenkins, GitHub Actions) and container-based deployments Strong understanding of observability, incident management, and reliability engineering principles Hands-on experience with Infrastructure as Code (Terraform) Scripting experience (Bash or similar) Experience with monitoring and logging tools (Prometheus, Grafana, ELK/EFK) Strong focus on automation, system stability, and continuous improvement We offer: Private medical care with dental care (covering 70% of costs). Family package option possible Multisport card (also for an accompanying person) Life insurance Work with talented engineers on large-scale, technically challenging projects

🏢 Summary: B2B role for an experienced Application Consultant to design, develop, and maintain high‑performance, scalable insurance systems using Guidewire and Java. The position involves building cloud‑native, containerized microservices, contributing to architecture decisions, and implementing CI/CD and automated testing in a hybrid Warsaw setup. 🗂️ Requirements: Minimum 4+ years commercial experience as Guidewire or Java Developer, At least 3+ years hands-on experience with Guidewire (PolicyCenter or BillingCenter), Strong knowledge of Gosu and SQL, Experience with CI/CD pipelines and related tools, Strong understanding of OOP, functional programming, concurrency, design patterns, Experience with Docker, Kubernetes, Helm, Linux, Experience with event-driven architectures and distributed systems, Experience with Kafka and REST APIs 📃 Skills: Java, Guidewire, PolicyCenter, BillingCenter, Gosu, SQL, Git, Maven, Jenkins, GitHub, CI/CD, Docker, Kubernetes, Helm, Linux, Kafka, REST, OOP 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Currently, for our client, we are looking for a skilled Application Consultant to join a dynamic development team. In this role, you will contribute to both the development of new products and the maintenance of existing systems. Your responsibilities will include software design, implementation, testing, and ongoing support, with a strong focus on high-performance and scalable solutions. Project information: Budget: up to 160 PLN net/h (B2B) Work model: Hybrid/ Warsaw (Wola) -up to 1 day per week in the office Type of employment: B2B contract Industry: insurance / financial services Key Responsibilities: Design, develop, and maintain software systems within a modern development environment Collaborate with cross-functional teams to deliver high-quality solutions Contribute to system architecture and technical design decisions Implement and maintain CI/CD pipelines and automated testing frameworks Build and optimize cloud-native, containerized applications Develop and integrate microservices and distributed systems Ensure performance, scalability, and reliability of applications Requirements: Minimum 4+ years of commercial experience as a Guidewire or Java Developer At least 3+ years of hands-on experience with Guidewire (PolicyCenter or BillingCenter) Strong knowledge of Gosu and SQL Solid experience with CI/CD pipelines, including tools such as Git, Maven, Jenkins, or GitHub Actions Strong software engineering fundamentals: OOP, functional programming, concurrency, and design patterns Experience with Docker, Kubernetes, Helm, and Linux environments Proven experience working with event-driven architectures, Kafka, REST APIs, and distributed systems Familiarity with AI-assisted development tools (e.g., GitHub Copilot) What We Offer: Private medical care with dental care (covering 70% of costs). Family package option possible Multisport card (also for an accompanying person) Life insurance International work environment

🏢 Summary: B2B Application Consultant role focused on developing and maintaining high-performance, scalable insurance systems using Guidewire and Java. The position involves software design, architecture contributions, CI/CD implementation, and building cloud-native microservices in a hybrid work model. The role emphasizes distributed systems, containerization, and modern DevOps practices. 🗂️ Requirements: Minimum 4+ years commercial experience as Guidewire or Java Developer, At least 3+ years hands-on experience with Guidewire (PolicyCenter or BillingCenter), Strong knowledge of Gosu and SQL, Experience with CI/CD pipelines and related tools, Strong knowledge of OOP, functional programming, concurrency, design patterns, Experience with Docker, Kubernetes, Helm, Linux, Experience with event-driven architectures and distributed systems, Experience with Kafka and REST APIs 📃 Skills: Java, Guidewire, PolicyCenter, BillingCenter, Gosu, SQL, Git, Maven, Jenkins, GitHub, CI/CD, Docker, Kubernetes, Helm, Linux, Kafka, REST, OOP 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Currently, for our client, we are looking for a skilled Application Consultant to join a dynamic development team. In this role, you will contribute to both the development of new products and the maintenance of existing systems. Your responsibilities will include software design, implementation, testing, and ongoing support, with a strong focus on high-performance and scalable solutions. Project information: Budget: up to 140 PLN net/h (B2B) Work model: Hybrid/ Warsaw (Wola) -up to 1 day per week in the office Type of employment: B2B contract Industry: insurance / financial services Key Responsibilities: Design, develop, and maintain software systems within a modern development environment Collaborate with cross-functional teams to deliver high-quality solutions Contribute to system architecture and technical design decisions Implement and maintain CI/CD pipelines and automated testing frameworks Build and optimize cloud-native, containerized applications Develop and integrate microservices and distributed systems Ensure performance, scalability, and reliability of applications Requirements: Minimum 4+ years of commercial experience as a Guidewire or Java Developer At least 3+ years of hands-on experience with Guidewire (PolicyCenter or BillingCenter) Strong knowledge of Gosu and SQL Solid experience with CI/CD pipelines, including tools such as Git, Maven, Jenkins, or GitHub Actions Strong software engineering fundamentals: OOP, functional programming, concurrency, and design patterns Experience with Docker, Kubernetes, Helm, and Linux environments Proven experience working with event-driven architectures, Kafka, REST APIs, and distributed systems Familiarity with AI-assisted development tools (e.g., GitHub Copilot) What We Offer: Private medical care with dental care (covering 70% of costs). Family package option possible Multisport card (also for an accompanying person) Life insurance International work environment

🏢 Summary: B2B Application Consultant role focused on developing and maintaining Guidewire-based insurance systems within a modern, cloud-native environment. The position involves software design, implementation, CI/CD automation, and building scalable microservices and distributed architectures. Hybrid work model with strong emphasis on performance, scalability, and high-quality engineering practices. 🗂️ Requirements: Minimum 4+ years commercial experience as Guidewire or Java Developer, At least 3+ years hands-on experience with Guidewire (PolicyCenter or BillingCenter), Strong knowledge of Gosu and SQL, Experience with CI/CD pipelines and tools such as Git, Maven, Jenkins, or GitHub Actions, Strong understanding of OOP, functional programming, concurrency, design patterns, Experience with Docker, Kubernetes, Helm, Linux, Experience with event-driven architecture and distributed systems, Experience with Kafka and REST APIs 📃 Skills: Java, Guidewire, PolicyCenter, BillingCenter, Gosu, SQL, Git, Maven, Jenkins, GitHub, Docker, Kubernetes, Helm, Linux, Kafka, REST, CI/CD, OOP, Concurrency 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Currently, for our client, we are looking for a skilled Application Consultant to join a dynamic development team. In this role, you will contribute to both the development of new products and the maintenance of existing systems. Your responsibilities will include software design, implementation, testing, and ongoing support, with a strong focus on high-performance and scalable solutions. Project information: Budget: up to 140 PLN net/h (B2B) Work model: Hybrid/ Warsaw (Wola) -up to 1 day per week in the office Type of employment: B2B contract Industry: insurance / financial services Key Responsibilities: Design, develop, and maintain software systems within a modern development environment Collaborate with cross-functional teams to deliver high-quality solutions Contribute to system architecture and technical design decisions Implement and maintain CI/CD pipelines and automated testing frameworks Build and optimize cloud-native, containerized applications Develop and integrate microservices and distributed systems Ensure performance, scalability, and reliability of applications Requirements: Minimum 4+ years of commercial experience as a Guidewire or Java Developer At least 3+ years of hands-on experience with Guidewire (PolicyCenter or BillingCenter) Strong knowledge of Gosu and SQL Solid experience with CI/CD pipelines, including tools such as Git, Maven, Jenkins, or GitHub Actions Strong software engineering fundamentals: OOP, functional programming, concurrency, and design patterns Experience with Docker, Kubernetes, Helm, and Linux environments Proven experience working with event-driven architectures, Kafka, REST APIs, and distributed systems Familiarity with AI-assisted development tools (e.g., GitHub Copilot) What We Offer: Private medical care with dental care (covering 70% of costs). Family package option possible Multisport card (also for an accompanying person) Life insurance International work environment

🏢 Summary: Remote B2B role for an Application Consultant responsible for designing, developing, and maintaining high-performance, scalable insurance/financial systems using Guidewire and Java. The position involves building cloud-native microservices, contributing to architecture decisions, and implementing CI/CD and automated testing within a modern DevOps environment. 🗂️ Requirements: Minimum 4+ years of commercial experience as Guidewire or Java Developer, At least 3+ years of hands-on experience with Guidewire (PolicyCenter or BillingCenter), Strong knowledge of Gosu and SQL, Experience with CI/CD pipelines and tools such as Git, Maven, Jenkins, or GitHub Actions, Strong understanding of OOP, functional programming, concurrency, and design patterns, Experience with Docker, Kubernetes, Helm, and Linux, Experience with event-driven architectures, Kafka, REST APIs, and distributed systems 📃 Skills: Java, Guidewire, PolicyCenter, BillingCenter, Gosu, SQL, Git, Maven, Jenkins, GitHub, Docker, Kubernetes, Helm, Linux, Kafka, REST, CI/CD 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Currently, for our client, we are looking for a skilled Application Consultant to join a dynamic development team. In this role, you will contribute to both the development of new products and the maintenance of existing systems. Your responsibilities will include software design, implementation, testing, and ongoing support, with a strong focus on high-performance and scalable solutions. Project information: Budget: up to 160 PLN net/h (B2B) Work model: 100% remotely Type of employment: B2B contract Industry: insurance / financial services Key Responsibilities: Design, develop, and maintain software systems within a modern development environment Collaborate with cross-functional teams to deliver high-quality solutions Contribute to system architecture and technical design decisions Implement and maintain CI/CD pipelines and automated testing frameworks Build and optimize cloud-native, containerized applications Develop and integrate microservices and distributed systems Ensure performance, scalability, and reliability of applications Requirements: Minimum 4+ years of commercial experience as a Guidewire or Java Developer At least 3+ years of hands-on experience with Guidewire (PolicyCenter or BillingCenter) Strong knowledge of Gosu and SQL Solid experience with CI/CD pipelines, including tools such as Git, Maven, Jenkins, or GitHub Actions Strong software engineering fundamentals: OOP, functional programming, concurrency, and design patterns Experience with Docker, Kubernetes, Helm, and Linux environments Proven experience working with event-driven architectures, Kafka, REST APIs, and distributed systems Familiarity with AI-assisted development tools (e.g., GitHub Copilot) What We Offer: Private medical care with dental care (covering 70% of costs). Family package option possible Multisport card (also for an accompanying person) Life insurance International work environment

🏢 Summary: Position for an experienced Active Directory / Entra ID Engineer responsible for maintaining and securing identity services in a hybrid AD DS and Microsoft Entra ID environment. The role focuses on administration, troubleshooting, automation, and design of authentication and authorization solutions, ensuring high availability and security. Work involves end-to-end ownership of AD/Entra infrastructure within ITIL-based processes. 🗂️ Requirements: Minimum 5 years of professional experience, including 4 years in similar role, Extensive experience with Active Directory and domain controllers, Extensive experience with Microsoft Entra ID (Azure AD), Hands-on administration of AD DS, GPO, Sites and Services, domains and trusts, Experience with AD replication, schema management, and DNS, Strong PowerShell automation skills, Experience with authentication and authorization mechanisms, Knowledge of AD backup and recovery procedures, Experience working in ITIL-based change and incident management processes, Ability to design and operate hybrid AD DS and Entra ID environments 📃 Skills: ActiveDirectory, EntraID, AzureAD, ADDS, PowerShell, DNS, Kerberos, NTLM, GPO, Replication, Trusts, Schema, Backup, DisasterRecovery, Authentication, Authorization, DomainControllers, ITIL 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Currently, we are looking for an experienced Active Directory / Entra ID Engineer to support and maintain identity services in a hybrid environment. The role focuses on Active Directory, Microsoft Entra ID, and related infrastructure, ensuring high availability, security, and efficient authentication and authorization services across the organization. Project information: Location: Warsaw (hybrid model of work) Type of employment: B2B contract or standard employment contract Project languages: English Key Responsibilities: Active Directory administration Managing and maintaining Active Directory (AD), Microsoft Entra ID, Group Policies, AD Sites and Services, and domain/forest trusts Updating technical documentation and operating procedures Troubleshooting Active Directory, Microsoft Entra ID, and related components Implementing changes in accordance with ICT change management procedures Incident management Designing and implementing cross-system authentication and authorization solutions User access management Performing other duties as assigned by the supervisor Requirements: Minimum 5 years of professional experience after education, including at least 4 years in a similar role English proficiency at B2 level Extensive experience with Active Directory, domain controllers, and Microsoft Entra ID (Azure AD) Extensive hands-on experience with Active Directory, domain controllers, and Microsoft Entra ID (Azure AD), including administration of AD services, Group Policy management, AD Sites and Services, domains and trusts, schema management, replication, security best practices, troubleshooting, PowerShell automation for AD, authentication and authorization processes, DNS, and AD backup and recovery Experience with ticketing systems and ITIL-based change, configuration, and release management processes Proactive attitude, team-oriented mindset, self-motivation, and strong user focus Ability to operate and design in a hybrid environment (AD DS + Entra ID), including identity synchronization and coexistence Readiness to take end-to-end ownership of AD/Entra services (availability, performance, incident and problem management) Strong focus on security best practices (least privilege, tiering, secure delegation, hardened domain controllers) Ability to work within ITIL processes, including change planning, risk assessment, rollback, and validation Automation mindset with strong PowerShell usage (bulk operations, reporting, health checks, scripting standards) Strong troubleshooting skills across AD replication, DNS, authentication, GPO processing, and Entra access/sign-in issues Ability to manage Group Policy governance (ownership, versioning, testing, phased rollout) Experience with AD replication topology and site management (site links, latency optimization, DC placement) Ability to design and manage domains and trusts securely (authentication boundaries, SID filtering, trust hardening) Experience with schema-related changes under strict governance (impact analysis, approvals, testing, rollback planning) Knowledge of AD backup and recovery procedures, including participation in disaster recovery scenarios Strong understanding of AD-integrated DNS and troubleshooting name resolution issues Good understanding of authentication and authorization mechanisms (Kerberos, NTLM, group membership, token behavior) Ability to work in a ticket-driven environment with clear documentation and traceability Strong user-oriented mindset with ability to prioritize based on business impact Strong communication and collaboration skills with both technical and non-technical stakeholders Ability to produce and maintain high-quality documentation (runbooks, SOPs, knowledge base) Experience with monitoring and health checks of AD/Entra environments and acting on trends Understanding of governance, compliance, and security controls (audit, approvals, segregation of duties) We offer: Private medical care with dental care (covering 70% of costs). Family package option possible Multisport card (also for an accompanying person) Life insurance Work with talented engineers on large-scale, technically challenging projects

🏢 Summary: Long-term Hosting Service Owner role focused on managing global Cloud and Server environments to ensure SLA compliance, operational excellence, and cost efficiency. The position involves governance, vendor and team management, disaster recovery, and optimization of the hosting estate. The role supports service transition, capacity planning, and alignment with ITIL-based operational processes in a hybrid work model. 🗂️ Requirements: Proven experience in IT Operations with global service delivery exposure, Experience managing Cloud and Server environments, Experience with SLA management and operational performance governance, Experience with ITIL processes and IT service management frameworks, Budget management experience including FinOps and Cloud cost control, Experience managing third-party vendors and outsource agreements, Experience leading distributed technical teams, Experience with disaster recovery and capacity planning, Experience with IT asset and software management tools, European Union citizenship, Residence in Poland 📃 Skills: Cloud, Servers, ITIL, FinOps, SLA, ITSM, Governance, DisasterRecovery, CapacityPlanning, VendorManagement, AssetManagement 🏢 Description: In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking a highly experienced Hosting Service Owner to join a remote development team. This role focuses on managing the global Cloud and Server estate, ensuring operational excellence, cost efficiency, and SLA compliance across the hosting environment. The candidate will collaborate closely with IT Infrastructure leadership, application teams, and third party vendors to deliver a robust, scalable hosting service. Project information: Type of project: IT services Office location: Poland, Kraków Work mode: Hybrid, 2 days at the office Budget: 140-165 PLN net/h - b2b Project length: Long-term Only candidates with citizenship in the European Union and residence in Poland Start date: ASAP (depending on candidate's availability) Project scope: Manage and oversee global hosting operations, including Cloud and Server environments Ensure operational performance meets agreed SLA targets and business expectations Build and maintain strategic relationships with key third-party suppliers Manage nearshore and offshore teams to deliver consistent hosting services Oversee third party outsource agreements to ensure quality, reliability, and cost efficiency Maintain operational expenditure forecasting and support recharge of services to internal customers Contribute to technical governance and ensure compliance with IT policies, frameworks, and ITIL processes Attend Change Approval Board meetings to ensure alignment and governance Develop, maintain,and review internal technical processes and procedures for the hosting service Support technology rationalization, consolidation, and optimization initiatives across regions Ensure appropriate technical oversight and governance across Cloud & Server estate Drive consistency in processes, governance, and tooling across IT operations, application teams, and engineering teams Oversee service transition to IT operations for any implementations and service delivery execution Collaborate with architecture and PMO functions to ensure operationally supportable technology with gap analysis on contracts Lead cost optimization initiatives while maintaining operational stability Manage IT software and asset management tools used by the hosting service Advise and guide vendor management during contract renewals, benchmarking, and validation of quotes Run service reviews in partnership with Vendor Management to ensure SLA compliance and continual service improvement Own disaster recovery, service availability, and capacity planning for the hosting service Act as escalation point for hosting service operations Requirements: Previous experience in IT Operations, with global service delivery exposure Budgetary experience with commercial awareness, including FinOps and Cloud technology roadmaps Excellent IT people management skills,with experience managing teams across multiple locations (1-3 direct/indirect reports) Strong ability to manage relationships with internal IS and business stakeholders Excellent analytical skills to translate technical details into service language Engaging, articulate, and able to influence across global IT and business stakeholders Prepared to work flexible hours and undertake international travel as required Strong communication skills, both written and oral We offer: Challenging position in global environment Hybrid working model Full-time job agreement based on b2b (UoP can be considered) Private medical care with dental care (covering 70% of costs) Multisport card (also for an accompanying person) Life insurance

🏢 Summary: IT Operations Specialist responsible for global hardware lifecycle management, access control, and security enforcement across distributed teams and field operations. The role covers procurement, configuration, inventory tracking, and management of Windows, Linux, and Android devices, including a custom Android MDM platform. Involves maintaining secure access practices and potentially supporting server infrastructure and on-site deployments. 🗂️ Requirements: Minimum 4 years of IT administration experience, Experience with hardware lifecycle management and global device logistics, Proficiency in Git, scripting, and networking fundamentals, Experience managing Windows, Linux, and Android devices, Knowledge of access management and security best practices (FDE, secrets handling), Experience with onboarding and offboarding processes, Working proficiency in English (C1 or higher), High level of integrity and trustworthiness 📃 Skills: Git, Scripting, Networking, Windows, Linux, Android, MDM, Kubernetes, VM, Bare-metal, FDE 🏢 Description: QED ( https://qed.ai ) is a tech company focused on public health and food security in Sub-Saharan Africa. We build the digital infrastructure and AI used at the intersection of aid and scientific inquiry, including surveillance of HIV and malaria, and nutrient analysis of crops and soils. Our work happens at a national scale, and our funding comes from partners like the Gates Foundation, CDC, and USAID. As we scale, we are looking for a highly trusted IT Operations Specialist to join our Warsaw team. The Role In this role, you’ll be responsible for the lifecycle of the hardware that powers our development and field operations across the globe. You will also be responsible for managing digital access internally, as well as externally. We are looking for a versatile professional with a background that spans both hardware and software administration. Your core responsibilities will include: Global procurement and logistics: Sourcing, configuring, and distributing laptops (Windows/Linux) and mobile devices for our staff in Poland and across our African offices. Keeping track of the inventory: Knowing exactly where every piece of QED equipment is, what condition it’s in, and what happens the moment it breaks. Security enforcement: Auditing and enforcing our personal computer security policy (FDE, handling of secrets). Access Control: Handling onboarding, offboarding, and access to our internal platforms. Android MDM: Managing our custom Mobile Device Management (MDM) service, built on the Android Management API. You will handle the procurement and logistics of devices used in the public health projects in the field. While this is an IT Operations role, the ability to read, write, and maintain the code of our custom MDM platform would be a big bonus. Requirements: High level of trust: You will have access to the most sensitive layers of our operation. Absolute integrity is non-negotiable. Experience with IT administration: We require at least 4 years of industry experience. We expect a proactive, opinionated approach. You should have a clear vision and knowledge of modern tooling and the ability to establish robust conventions for access management and security. Technical Proficiency :  Proficiency in core technologies, including Git for version control, scripting and networking fundamentals. Versatility: Comfort managing a fleet of Windows, Linux, and Android devices. Language: Working proficiency (≥C1) in English. Bonus: server infrastructure and willingness to travel Our core medical services run on custom Kubernetes clusters hosted across a mix of VM providers and bare‑metal servers in Sub-Saharan Africa and beyond, and we are rapidly expanding to new countries. While not a core requirement, technical expertise to physically install, cable, and configure server racks on-site is a big plus. If you have an adventurous soul and a willingness to travel to our African offices to manage these hardware deployments firsthand, it would be an additional advantage (this added commitment would also come with higher pay). What you can expect Multisport Flexible work hours (2-3 days in office) High autonomy Unusual socially conscious projects with genuine humanitarian purpose Little bureaucracy Significant ownership