Software Engineer in Test

🏢 Summary: The role focuses on designing and maintaining automated testing frameworks and integrating them into CI/CD pipelines to ensure high-quality, reliable software delivery. The Developer in Test collaborates with engineering teams to define test strategies, implement performance and API testing, and improve test coverage across the full application stack. The position emphasizes automation, scalability, and proactive quality ownership in a modern cloud-based environment. 🗂️ Requirements: 3–5 years experience in software development or test automation, Strong programming skills in at least one of: Ruby, Golang, Python, Node.js, Hands-on experience with test automation frameworks, Experience testing RESTful APIs, Experience integrating automated tests into CI/CD pipelines, Experience with performance and load testing, Proficiency with Git, Ability to analyze and troubleshoot complex technical issues, Fluent English 📃 Skills: Ruby, Rails, Golang, Python, Node.js, Cypress, Playwright, Selenium, Postman, Bruno, GitHub, CI/CD, PostgreSQL, AWS, Docker, Kubernetes, Terraform, React, JavaScript, TypeScript, ELK, Grafana, Sentry, Git 🏢 Description: AirHelp is a global tech company specialising in air travel protection, having helped millions of travellers claim compensation for disrupted flights. Beyond compensation claims, AirHelp also offers a growing portfolio of travel protection products and services designed to support travellers throughout their journey. As we continue to scale our products and services, quality and confidence remain vital to ensuring a rapid, stable, and reliable software delivery process. This is an embedded role. You join a product-engineering team and own quality strategy with them, not for them. You report to the team's Engineering Manager and join a community of Engineers in Test across AirHelp - peers who share tooling, patterns and practice across the engineering org. The whole team owns quality. Your job is to support the team and build shared tooling that the whole team can use, not to be the sole gatekeeper for releases. Location: Kraków, Gdańsk or Warsaw Working type: Hybrid Salary: If you join us as a full-time employee: 14.000 – 18.000 PLN gross/month If you join us as a contractor (for specific projects): 15.000 – 22.000 net + VAT on B2B contract What you'll drive: Design, develop and maintain scalable and robust automated test suites across multiple layers of the application stack: unit, integration, API, end-to-end, regression and performance. Build and evolve internal test automation frameworks, libraries and shared utilities that improve coverage, speed and reliability for the whole engineering organisation. Integrate automated tests into CI/CD pipelines on GitHub Actions to enable fast, reliable feedback loops and support frequent production deployments. Introduce and grow contract testing between services to make cross-service refactors safer for everyone. Turn production observability (Sentry, Grafana, ELK) into a quality signal - closing the loop between live system behaviour and test coverage. Collaborate with the security team on testing for sensitive and regulated flows. Develop and execute performance, load and stress tests with k6 to validate system behaviour under expected and peak conditions, and surface bottlenecks before they reach production. Collaborate with developers and product manager to define test strategies for new features and services, identifying risk areas and recommending appropriate test approaches. Analyse test failures and production incidents to identify root causes, improve coverage in gap areas and implement long-term preventive measures to reduce regression risk. Apply AI-assisted tooling to test generation, exploratory testing and test data — both leveraging existing tools and experimenting with new ones as the space evolves. What you can expect from us: Opportunity to build high-leverage features and tooling for the core business domains that directly impact the travel experience for millions of users. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes Monitoring: ELK/Grafana, Sentry, GitHub Actions CI/CD Testing: Bruno (API), Playwright (E2E), k6 (performance) What sets you apart: 3+ years of professional experience as a Developer in Test / Engineer in Test / SDET, at a mid or senior level. Strong coding skills in at least one major programming language (Ruby/Rails, Golang or Python is preferred but not mandatory) with the ability to write clean, maintainable and well-documented code. Hands-on experience with test automation frameworks and tools such as Playwright (preferred), Cypress, Selenium or similar. Experience testing RESTful APIs using tools such as Bruno, Postman or similar. Experience with contract testing between services (Pact or similar). Working knowledge of CI/CD platforms (GitHub Actions) and integrating automated test suites into build pipelines. Experience using AI-assisted tools in your testing workflow or genuine eagerness to learn and experiment with them. Strong analytical and troubleshooting skills with the ability to diagnose flaky tests, race conditions and complex integration issues. Proficiency with Git and collaborative development workflows. Sense of ownership of delivered solutions -  you ship it, monitor it, fix it. Clear and effective communication skills with the ability to collaborate across cross-functional teams in an agile environment. Strong command of English (both spoken and written). Why AirHelp Fast Impact: We deploy daily - your code reaches millions quickly. Autonomy: High trust, zero politics. We hire builders, not order takers. Growth: Learning days, personal development plans, workshops, mentorship, and language classes. Perks: Private healthcare, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more.

🏢 Summary: Embedded Engineer in Test role within a product-engineering team, responsible for defining and implementing quality strategy through scalable automated testing, CI/CD integration, and performance validation. The position focuses on building shared test frameworks and tooling to enable fast, reliable deployments across a modern cloud-based stack. You collaborate closely with developers to ensure high-quality, observable, and resilient software delivery. 🗂️ Requirements: 3+ years experience as Developer in Test / Engineer in Test / SDET, Strong coding skills in Ruby or Golang or Python, Experience with automated testing frameworks (Playwright or Cypress or Selenium), Experience testing REST APIs (Bruno or Postman), Experience with contract testing (Pact or similar), Experience integrating automated tests into CI/CD pipelines (GitHub Actions), Experience with performance and load testing, Proficiency with Git, Ability to analyse and troubleshoot complex test and integration issues, Strong English proficiency 📃 Skills: Ruby, Rails, Golang, Python, Playwright, Cypress, Selenium, Bruno, Postman, Pact, GitHub, Actions, k6, Git, REST, CI/CD, AWS, Docker, Kubernetes, PostgreSQL, React, JavaScript, TypeScript, ELK, Grafana, Sentry 🏢 Description: AirHelp is a global tech company specialising in air travel protection, having helped millions of travellers claim compensation for disrupted flights. Beyond compensation claims, AirHelp also offers a growing portfolio of travel protection products and services designed to support travellers throughout their journey. As we continue to scale our products and services, quality and confidence remain vital to ensuring a rapid, stable, and reliable software delivery process. This is an embedded role. You join a product-engineering team and own quality strategy with them, not for them. You report to the team's Engineering Manager and join a community of Engineers in Test across AirHelp - peers who share tooling, patterns and practice across the engineering org. The whole team owns quality. Your job is to support the team and build shared tooling that the whole team can use, not to be the sole gatekeeper for releases. Location: Kraków, Gdańsk or Warsaw Working type: Hybrid Salary: If you join us as a full-time employee: 14.000 – 18.000 PLN gross/month If you join us as a contractor (for specific projects): 15.000 – 22.000 net + VAT on B2B contract What you'll drive: Design, develop and maintain scalable and robust automated test suites across multiple layers of the application stack: unit, integration, API, end-to-end, regression and performance. Build and evolve internal test automation frameworks, libraries and shared utilities that improve coverage, speed and reliability for the whole engineering organisation. Integrate automated tests into CI/CD pipelines on GitHub Actions to enable fast, reliable feedback loops and support frequent production deployments. Introduce and grow contract testing between services to make cross-service refactors safer for everyone. Turn production observability (Sentry, Grafana, ELK) into a quality signal - closing the loop between live system behaviour and test coverage. Collaborate with the security team on testing for sensitive and regulated flows. Develop and execute performance, load and stress tests with k6 to validate system behaviour under expected and peak conditions, and surface bottlenecks before they reach production. Collaborate with developers and product manager to define test strategies for new features and services, identifying risk areas and recommending appropriate test approaches. Analyse test failures and production incidents to identify root causes, improve coverage in gap areas and implement long-term preventive measures to reduce regression risk. Apply AI-assisted tooling to test generation, exploratory testing and test data — both leveraging existing tools and experimenting with new ones as the space evolves. What you can expect from us: Opportunity to build high-leverage features and tooling for the core business domains that directly impact the travel experience for millions of users. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes Monitoring: ELK/Grafana, Sentry, GitHub Actions CI/CD Testing: Bruno (API), Playwright (E2E), k6 (performance) What sets you apart: 3+ years of professional experience as a Developer in Test / Engineer in Test / SDET, at a mid or senior level. Strong coding skills in at least one major programming language (Ruby/Rails, Golang or Python is preferred but not mandatory) with the ability to write clean, maintainable and well-documented code. Hands-on experience with test automation frameworks and tools such as Playwright (preferred), Cypress, Selenium or similar. Experience testing RESTful APIs using tools such as Bruno, Postman or similar. Experience with contract testing between services (Pact or similar). Working knowledge of CI/CD platforms (GitHub Actions) and integrating automated test suites into build pipelines. Experience using AI-assisted tools in your testing workflow or genuine eagerness to learn and experiment with them. Strong analytical and troubleshooting skills with the ability to diagnose flaky tests, race conditions and complex integration issues. Proficiency with Git and collaborative development workflows. Sense of ownership of delivered solutions -  you ship it, monitor it, fix it. Clear and effective communication skills with the ability to collaborate across cross-functional teams in an agile environment. Strong command of English (both spoken and written). Why AirHelp Fast Impact: We deploy daily - your code reaches millions quickly. Autonomy: High trust, zero politics. We hire builders, not order takers. Growth: Learning days, personal development plans, workshops, mentorship, and language classes. Perks: Private healthcare, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more.

🏢 Summary: QA Engineer role focused on the AirHelp+ product and Mobile App, driving exploratory and automated testing to ensure rapid, stable software delivery. The position emphasizes building and scaling robust test automation across a multi-technology stack while collaborating closely with engineering and product teams. The role also bridges engineering and support by investigating complex issues and improving quality processes. 🗂️ Requirements: Commercial experience in manual and exploratory testing of web and mobile applications, Experience with API testing, Scripting skills in JavaScript or TypeScript or Python or Ruby, Knowledge of at least one UI automation framework (Cypress or Playwright), Experience designing and maintaining automated test suites (API, End-to-End), Ability to work with CI/CD tools and modern development workflows, Strong English proficiency (spoken and written) 📃 Skills: JavaScript, TypeScript, Python, Ruby, Cypress, Playwright, API, CI/CD, Ruby, Rails, Golang, Node.js, React, PostgreSQL, AWS, Docker, Kubernetes, Terraform, ELK, Grafana, Sentry 🏢 Description: At AirHelp, quality and confidence are vital to ensuring a rapid and stable software delivery process. As a team, we are here to help air passengers navigate disruptions, getting them to their destinations safely while prioritizing their comfort and peace of mind. If you share this mission, come join us as a QA Engineer focusing on our flagship AirHelp+ product and our Mobile App. Join our Engineering Team in pushing a modern approach to testing. In the AI era, QA is evolving into a more comprehensive, strategic role. You will collaborate closely with stakeholders and product owners from the earliest stages of project definition, championing the belief that quality is the responsibility of all engineers. While exploratory testing with risk-based prioritization is at the core of this position, robust automation across our multi-tech stack is the key to scaling our impact. AI literacy and a drive to leverage modern testing tools are essential as we continuously elevate our engineering practices. What you’ll be working on: Enhancing the AH+ experience with new features like "fellow traveler" add-ons, value comparisons (Annual vs. Trip), and social proof UI updates. Driving key AirHelp+ upsell initiatives specifically within the Mobile App. Designing, building, and scaling robust test automation suites (API, End-to-End, etc.) to ensure product stability and accelerate delivery. Bridging the gap between Engineering and Customer Support (OPS) by investigating complex escalated issues, helping establish a scalable triage process, and improving high-level product documentation to reduce confusion. What you can expect from us: Opportunity to build high-impact features for the AirHelp+ subscription and our Mobile App that directly improve the travel experience for millions. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python, Node.js Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes, Terraform Monitoring & Testing: ELK/Grafana, Sentry, CI/CD tools What will you drive: Be a core part of the development team dedicated to the AirHelp+ product and Mobile App. Advocate for a whole-team approach to quality assurance, bug prevention practices, and learning from incidents. Implement efficient testing approaches in order to quickly find any critical problems with products. Continually improve the team’s quality process by adopting modern, automated workflows. Develop and maintain testing tools and frameworks across a diverse technology stack. What sets you apart: Passion for software testing and quality, with an understanding of QA's expanding role in the AI era. Strong critical thinking, complex problem-solving abilities, and an appetite for continuous learning. Exceptional communication skills and a team-player attitude, enabling you to effectively advocate for quality. Commercial experience with manual and exploratory testing of web and mobile applications. API testing skills. Sense of ownership of delivered solutions. Ability to thrive in a fast-paced and changing environment. Strong command of English (both spoken and written). Scripting ability at a moderate level, either in JavaScript / TypeScript,Python, or Ruby. Knowledge of at least one UI automation framework (Cypress, Playwright). You might be interested in checking our open source contributions https://github.com/AirHelp and our tech blog: https://airhelp.tech/ Why AirHelp: Culture of Autonomy: No micromanagement, no politics. Just builders building. Growth Investment : Dedicated learning days, personal development plans, internal workshops, mentorship, and language classes. Live well: Life/health insurance, private healthcare, wellbeing access (Mindgram), gym card. Flexible Work: Choose contract type (B2B or employment), hybrid setup, 2 weeks work-from-anywhere, plus flexible benefits to choose from (gym card, various subsidies). Stay connected: Annual travel allowance, team days, company events. Tech you need : MacBook and top-tier tools from day one. Extra perk: Unlimited, free access to AirHelp’s services.

🏢 Summary: Hybrid Software Engineer role focused on building and scaling core systems that power a global travel platform, impacting millions of users. The position involves shipping production-ready code daily, designing scalable services, and improving developer tooling and infrastructure. You will work across backend, frontend, cloud infrastructure, and CI/CD in a high-ownership, fast-deployment environment. 🗂️ Requirements: 3–5+ years of hands-on software engineering experience, Strong proficiency in at least one: Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript, Solid understanding of relational databases (PostgreSQL preferred), Experience working across the full SDLC, Strong testing discipline (unit, integration, e2e), Experience in cloud environments (AWS preferred), Ability to design and scale services for performance and maintainability, Experience with CI/CD pipelines and infrastructure as code 📃 Skills: Ruby, Rails, Golang, Python, Node, React, JavaScript, TypeScript, PostgreSQL, AWS, Docker, Kubernetes, ELK, Grafana, Sentry, GitHub, CI/CD, Bruno, Playwright, k6 🏢 Description: AirHelp is a global travel tech company on a mission to make every journey smoother. We built our name helping millions of travellers claim the flight compensation they're owed - and that's now the foundation of a broader platform of travel protection and convenience products spanning the entire journey. We're hiring a Software Engineer to help us build and scale core systems that power AirHelp’s mission: helping travellers around the world travel with confidence - protected when disruptions hit, supported at every step of the journey. This isn’t just another feature factory role. You’ll take full ownership of technical challenges that directly affect the experience of millions of users and the productivity of our teams! If you're motivated by shipping fast, solving real problems, and working in a high-trust, low-politics environment where your output actually matters, this is for you. Location: Kraków, Gdańsk or Warsaw Working type: Hybrid What you can expect from us Opportunity to build high-leverage features and tooling for the core business domains that directly impact the travel experience for millions of users. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes Monitoring: ELK/Grafana, Sentry, GitHub Actions CI/CD Testing: Bruno (API), Playwright (E2E), k6 (performance) What you’ll do: Ship production-ready code daily across the systems that power the whole traveller journey - from claims, legal automation, and global payouts to real-time flight-disruption protection, travel products, and the APIs that deliver them to partners. Design and scale services for performance, uptime, and long-term maintainability - measured in milliseconds, not abstract metrics. Improve internal developer velocity by contributing to tools, CI/CD pipelines, and infrastructure as code. Influence architectural decisions and lead initiatives to modernize or optimize critical parts of the platform. Mentor peers and drive engineering standards through code reviews, testing discipline, and documentation. What sets you apart: 3–5+ years of hands-on software engineering experience Strong skills in at least one of our core technologies - Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript Solid understanding of relational DBs (PostgreSQL preferred). Comfort working across the entire SDLC: from problem framing to deploying and monitoring production. Ownership mindset: You don’t wait for tickets - you find problems and solve them. Strong testing discipline (unit, integration, e2e). Experience in cloud-based environments (especially AWS). Clear communication, constructive feedback, and a focus on outcomes. Why AirHelp: Fast Impact: We deploy daily. Your work goes live and makes a difference fast. Culture of Autonomy: No micromanagement, no politics. Just builders building. Growth Investment: Dedicated learning days, personal development plans, internal workshops, mentorship, and language classes. Perks: Private healthcare, wellness budget, travel stipend, gym/transport subsidy, AirHelp services for free, and more. At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 2.7 million passengers in receiving their rightful compensation, and we've protected over 9 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA. And there’s more! AirHelp isn’t just a great company, but a truly lovable place to work. That's why we're so proud to have been named a Most Loved Workplace, also for LGBTQ+, women and young professionals. Our offices are fully accessible, and we customize interviews to accommodate special needs, including those of neurodiverse candidates. Refugees and displaced individuals are encouraged to apply. We look forward to hearing from you!

🏢 Summary: Hybrid Software Engineer role focused on building and scaling core systems that power a global travel platform, impacting millions of users. The position involves shipping production-ready code daily, designing high-performance services, and improving developer tooling and infrastructure. You will work across the full SDLC in a modern cloud-based environment with strong ownership and engineering standards. 🗂️ Requirements: 3–5+ years of hands-on software engineering experience, Proficiency in at least one: Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript, Experience with relational databases (PostgreSQL preferred), Experience working in cloud environments (AWS preferred), Strong testing discipline (unit, integration, e2e), Ability to work across full SDLC from design to production monitoring 📃 Skills: Ruby, Rails, Golang, Python, Node, React, JavaScript, TypeScript, PostgreSQL, AWS, Docker, Kubernetes, ELK, Grafana, Sentry, GitHub, CI/CD, Bruno, Playwright, k6 🏢 Description: AirHelp is a global travel tech company on a mission to make every journey smoother. We built our name helping millions of travellers claim the flight compensation they're owed - and that's now the foundation of a broader platform of travel protection and convenience products spanning the entire journey. We're hiring a Software Engineer to help us build and scale core systems that power AirHelp’s mission: helping travellers around the world travel with confidence - protected when disruptions hit, supported at every step of the journey. This isn’t just another feature factory role. You’ll take full ownership of technical challenges that directly affect the experience of millions of users and the productivity of our teams! If you're motivated by shipping fast, solving real problems, and working in a high-trust, low-politics environment where your output actually matters, this is for you. Location: Kraków, Gdańsk or Warsaw Working type: Hybrid What you can expect from us Opportunity to build high-leverage features and tooling for the core business domains that directly impact the travel experience for millions of users. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes Monitoring: ELK/Grafana, Sentry, GitHub Actions CI/CD Testing: Bruno (API), Playwright (E2E), k6 (performance) What you’ll do: Ship production-ready code daily across the systems that power the whole traveller journey - from claims, legal automation, and global payouts to real-time flight-disruption protection, travel products, and the APIs that deliver them to partners. Design and scale services for performance, uptime, and long-term maintainability - measured in milliseconds, not abstract metrics. Improve internal developer velocity by contributing to tools, CI/CD pipelines, and infrastructure as code. Influence architectural decisions and lead initiatives to modernize or optimize critical parts of the platform. Mentor peers and drive engineering standards through code reviews, testing discipline, and documentation. What sets you apart: 3–5+ years of hands-on software engineering experience Strong skills in at least one of our core technologies - Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript Solid understanding of relational DBs (PostgreSQL preferred). Comfort working across the entire SDLC: from problem framing to deploying and monitoring production. Ownership mindset: You don’t wait for tickets - you find problems and solve them. Strong testing discipline (unit, integration, e2e). Experience in cloud-based environments (especially AWS). Clear communication, constructive feedback, and a focus on outcomes. Why AirHelp: Fast Impact: We deploy daily. Your work goes live and makes a difference fast. Culture of Autonomy: No micromanagement, no politics. Just builders building. Growth Investment: Dedicated learning days, personal development plans, internal workshops, mentorship, and language classes. Perks: Private healthcare, wellness budget, travel stipend, gym/transport subsidy, AirHelp services for free, and more. At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 2.7 million passengers in receiving their rightful compensation, and we've protected over 9 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA. And there’s more! AirHelp isn’t just a great company, but a truly lovable place to work. That's why we're so proud to have been named a Most Loved Workplace, also for LGBTQ+, women and young professionals. Our offices are fully accessible, and we customize interviews to accommodate special needs, including those of neurodiverse candidates. Refugees and displaced individuals are encouraged to apply. We look forward to hearing from you!

🏢 Summary: Hybrid Software Engineer role in Poland focused on building and scaling core systems that power a global travel platform. The position involves shipping production-ready code daily, designing high-performance services, and improving developer tooling and infrastructure. You will work with a modern tech stack across backend, frontend, cloud, and CI/CD environments to support millions of travelers worldwide. 🗂️ Requirements: 3–5+ years of hands-on software engineering experience, Strong skills in at least one of: Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript, Solid understanding of relational databases (PostgreSQL preferred), Experience working across the full SDLC, Strong testing discipline (unit, integration, e2e), Experience in cloud-based environments (especially AWS), Ability to design and scale services for performance and maintainability, Experience with CI/CD pipelines and infrastructure as code 📃 Skills: Ruby, Rails, Golang, Python, Node, React, JavaScript, TypeScript, PostgreSQL, AWS, Docker, Kubernetes, ELK, Grafana, Sentry, GitHub, CI/CD, Bruno, Playwright, k6 🏢 Description: Location: Kraków, Gdańsk or Warsaw Working type: Hybrid What you can expect from us Opportunity to build high-leverage features and tooling for the core business domains that directly impact the travel experience for millions of users. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes Monitoring: ELK/Grafana, Sentry, GitHub Actions CI/CD Testing: Bruno (API), Playwright (E2E), k6 (performance) What you’ll do: Ship production-ready code daily across the systems that power the whole traveller journey - from claims, legal automation, and global payouts to real-time flight-disruption protection, travel products, and the APIs that deliver them to partners. Design and scale services for performance, uptime, and long-term maintainability - measured in milliseconds, not abstract metrics. Improve internal developer velocity by contributing to tools, CI/CD pipelines, and infrastructure as code. Influence architectural decisions and lead initiatives to modernize or optimize critical parts of the platform. Mentor peers and drive engineering standards through code reviews, testing discipline, and documentation. What sets you apart: 3–5+ years of hands-on software engineering experience Strong skills in at least one of our core technologies - Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript Solid understanding of relational DBs (PostgreSQL preferred). Comfort working across the entire SDLC: from problem framing to deploying and monitoring production. Ownership mindset: You don’t wait for tickets - you find problems and solve them. Strong testing discipline (unit, integration, e2e). Experience in cloud-based environments (especially AWS). Clear communication, constructive feedback, and a focus on outcomes. Why AirHelp: Fast Impact: We deploy daily. Your work goes live and makes a difference fast. Culture of Autonomy: No micromanagement, no politics. Just builders building. Growth Investment: Dedicated learning days, personal development plans, internal workshops, mentorship, and language classes. Perks: Private healthcare, wellness budget, travel stipend, gym/transport subsidy, AirHelp services for free, and more.

🏢 Summary: Senior QA Engineer role focused on owning and evolving test automation and quality strategy for critical Claiming Experience flows (Documents and Communication). The position emphasizes automation, AI-assisted testing, observability, and close collaboration with developers to ensure fast, reliable daily deployments. The engineer will design robust automated tests, integrate them into CI/CD, and improve quality culture and feedback loops. 🗂️ Requirements: Strong experience in QA Automation or similar senior-level role, Hands-on experience with Playwright, Experience in API testing, Experience integrating automated tests into CI/CD pipelines, Practical use of AI tools for testing and debugging, Understanding of end-to-end testing practices, Ability to design and maintain automated test frameworks, Experience with observability and monitoring tools, Good command of English 📃 Skills: Playwright, Postman, Bruno, CI/CD, GitHub, Typescript, Ruby, Sentry, Grafana, Kibana, APIs, AI, Testing, Automation 🏢 Description: AirHelp is a global tech company specializing in air travel protection, having helped millions of travellers claim compensation for disrupted flights. Beyond compensation claims, AirHelp also offers a growing portfolio of travel protection products and services designed to support travellers throughout their journey. As we continue to scale our products and services, quality and confidence remain vital to ensuring a rapid, stable, and reliable software delivery process. We are looking for a Senior QA Engineer to join our team, responsible for core Claiming Experience (Documents and Communication) domains at AirHelp. While this role includes exploratory testing, it moves beyond traditional manual QA, focusing heavily on automation and quality strategy. You will help evolve how quality is built, tested, observed, and owned. Working closely with developers, product managers, and stakeholders, you will improve confidence in daily deployments through automated and exploratory testing, modern observability practices, and AI-assisted workflows, while helping shape a pragmatic quality strategy for complex document and communication flows across our range of products. You will be collaborating closely with a team of 6 developers, with a tech stack that includes Typescript and Ruby. This is a hybrid role based in Kraków, Gdańsk or Warsaw. Salary: - If you join us as a contractor (for specific projects): 19,000 - 25,000 PLN net + VAT on B2B contract - If you join us as a full-time employee: 16,500 - 22,500 PLN gross/month What you’ll drive Own and evolve the test automation strategy for critical Claiming Experience flows around Documents and Communication. Design, build, and maintain reliable automated tests using tools such as Playwright, Postman/Bruno, and CI/CD pipelines. Help shorten feedback loops by improving how quickly developers can validate changes before and after deployment. Enable developers to take greater ownership of quality by introducing practical testing patterns, pairing on test design, and sharing best practices. Use AI-assisted testing, AI agents, prompt-driven workflows, and automated investigation techniques to improve test generation, debugging, and regression analysis. Improve quality observability by helping the team understand where failures happen, how often they happen, and what signals should trigger deeper investigation. Collaborate with developers, product managers, and stakeholders to identify risk areas early and define the right level of testing for each product change. What you’ll deliver in your first 12 months Improve confidence in daily deployments by strengthening automated coverage for the most critical document and communication flows. Shorten regression verification time by introducing faster, more reliable, and better-targeted automated test suites. Build a pragmatic testing strategy for AI-assisted and AI-powered workflows, including how we validate AI outputs, investigate failures, and prevent regressions. Reduce dependency on manual verification by moving recurring checks into automated or semi-automated workflows. Improve investigation speed for test failures and production issues by using tools such as Playwright traces, CI/CD insights, logs, Sentry, Grafana, Kibana, and AI-assisted analysis. Help shape a quality culture where testing is treated as an engineering responsibility, not a separate phase or isolated QA function. What sets you apart Strong experience as a QA Engineer, QA Automation Engineer, Developer in Test, or similar role, ideally in a senior capacity. Hands-on experience with Playwright and strong understanding of modern end-to-end testing and development practices. Experience testing APIs using tools such as Postman, Bruno, or similar. Practical experience integrating automated tests into GitHub Actions or similar CI/CD pipelines. Strong interest and some experience in using AI tooling to improve testing, debugging, test generation, and investigation workflows. Good understanding of how to work with developers so that quality becomes a shared team responsibility. Ability to balance automation, exploratory testing, risk analysis, and delivery speed. Experience with tools such as Sentry, Grafana, Kibana, or performance testing tools would be a plus. Strong ownership, clear communication, and ability to influence senior engineers without relying on formal authority. Good command of English, both written and spoken. Why AirHelp: Fast Impact: We deploy daily - your code reaches millions quickly. Autonomy: High trust, zero politics. We hire builders, not order takers. Growth: Learning days, personal development plans, workshops, mentorship, and language classes. Perks: Private healthcare, non-service days, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more. About AirHelp At AirHelp , we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 3 million passengers in receiving their rightful compensation, and we've protected over 12 million travelers through our membership program, AirHelp+ . With a global team of over 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA . And there’s more! AirHelp isn’t just a great company, but a truly lovable place to work. That's why we're so proud to have been named a Most Loved Workplace , also for LGBTQ+, women and young professionals. We’re committed to equal opportunities and diversity. Our offices are fully accessible, and we customize interviews to accommodate special needs, including those of neurodiverse candidates. Refugees and displaced individuals are encouraged to apply. We look forward to hearing from you!

🏢 Summary: Senior Software Quality Engineer role focused on building and maintaining automated API testing frameworks for a cloud-native, microservices-based airline retailing platform. The position involves ensuring high-quality releases through automated regression testing, CI/CD integration, and comprehensive API validation in a complex distributed environment. The engineer will drive test quality, support release readiness, and work on high-performance, mission-critical systems. 🗂️ Requirements: 5+ years experience as Automation QA Engineer, Strong knowledge of software testing methodologies and SDLC, Expertise in Java, TestNG, RestAssured, Experience with Cucumber (BDD), Postman, BloomRPC, Bazel or Maven, Proficiency in API/Webservices testing (JSON, XML, gRPC), Knowledge of JWT and OAuth2 authentication, Experience with CI/CD pipelines and automated regression testing, Ability to analyze issues in distributed systems, Experience testing in containerized environments (GKE, Docker), Experience working in Agile/Scrum environments 📃 Skills: Java, TestNG, RestAssured, Cucumber, Postman, BloomRPC, Bazel, Maven, JSON, XML, gRPC, JWT, OAuth2, GKE, Docker, CICD, BDD, Microservices, APIs, Rally 🏢 Description: Project info: For our client we’re looking for a talented and motivated Senior Software Quality Engineer based in Kraków or the surrounding area. The airline retailing and merchandising platform that enables airlines to create personalized offers and dynamic pricing for customers. Team is responsible to deliver modern, omni-channel, real-time retailing shopping experience. Provide reduced cost through consolidation of common components including consolidation of offer management system. This is a unique opportunity to work on a critical and operationally complex high-performance product that also interacts with several of mission critical products. That will help the selected candidate to work on high-performing products as well expose opportunity to other products and enable the candidate to grow in their career. Responsibilities: Creates automated API testing frameworks for cloud-native microservices Implements and maintains API tests for new and existing product features in a monorepo · Automates applicable test cases for regression testing within standardized CI/CD pipelines Performs manual and automated testing; validates defect tickets and fixes Identifies defects and works with the scrum team on rapid resolution Accountable for overall test quality and the maintenance of technical test documentation Promotes an environment of collaboration and demonstrates leadership within small pods Coordinates test planning and execution for complex, API-based software platforms Provides reports related to product quality metrics and release readiness Attends scrum ceremonies and updates status in Rally on a daily basis Ensures test cases cover 100% of new functionality using BDD (Cucumber) Provides on-call coverage and support following implementation Requirements: Analyses and diagnoses complex software issues in distributed environments 5+ years of professional experience as an Automation QA Engineer Very good understanding of Software Testing Methodology and the full SDLC Expertise in: Java, TestNG, and RestAssured Experience with: Cucumber (BDD), Postman, Bloom RPC, and Bazel/Maven Solid knowledge of Webservices/API testing (JSON/XML/gRPC) and JWT/OAuth2 Experience in Agile/Scrum environments with global team collaboration Travel agency or Airline domain industry experience is highly preferred Experience monitoring and tracing test execution in containerized (GKE/Docker) environments Must possess a legal work permit in Poland Benefits: General benefits - depends on the form of employment Hybrid work model – 3 days per week in the office Referral program with financial bonus Life Insurance Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment Access to internal Learning Platform with multiple trainings oriented for professional growth Lifestyle benefits: Access to MyBenefit platform (Multisport included) Team Building activities Charity initiatives Working environment promoting diversity and inclusion Health benefits: Private medical care - Platinum Package

🏢 Summary: Senior Software Engineer role focused on building and scaling backend-driven features for a global travel tech product used by millions. The position involves end-to-end ownership of services powering the AirHelp+ subscription and mobile app, with daily production deployments. You will design, implement, and scale cloud-based systems that directly impact user experience and operational efficiency. 🗂️ Requirements: 5+ years of experience building production-grade software, Proficiency in backend development with Ruby, Golang, Python or Node.js, Experience designing and maintaining APIs, Experience with background job processing and messaging systems, Experience working with cloud infrastructure, Ability to work with React and TypeScript for end-to-end feature delivery, Experience with relational databases, Knowledge of CI/CD pipelines and automated testing, Strong understanding of software architecture and design patterns, Proficiency in English 📃 Skills: Ruby, Rails, Golang, Python, Node.js, React, JavaScript, TypeScript, PostgreSQL, AWS, Docker, Kubernetes, Terraform, ELK, Grafana, Sentry, CI/CD, APIs 🏢 Description: Build systems at global scale. Ship daily. Own real impact. At AirHelp, we help millions of airline passengers worldwide receive the compensation they deserve. We’re looking for a Senior Software Engineer who thrives on speed, ownership, and building products that matter. This isn’t a “feature factory” role. You’ll take end-to-end responsibility for technical challenges that directly shape both the experience of millions of users and the productivity of our teams. If you’re motivated by shipping fast, solving real problems, and seeing the results of your work immediately, this is the place for you. Join our product engineering team to build impactful features used by travelers worldwide to manage their journeys and navigate disruptions through our mobile app. We are looking for a skilled engineer who thrives in a collaborative environment and is eager to work across a variety of modern backend stacks to power our AirHelp+ product and mobile app experience. What you can expect from us: Opportunity to build high-impact features for the AirHelp+ subscription and our mobile app backend that directly improve the travel experience for millions. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python, Node.js Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes, Terraform Monitoring & Testing: ELK/Grafana, Sentry, CI/CD tools What you’ll drive: Build new services and enrich existing ones to enhance our core product offerings. Write clean, scalable, and maintainable code that performs reliably within our cloud infrastructure. Design robust solutions architecture and proactively propose technical improvements. Promote best engineering practices and maintain high coding standards within the team. Actively participate in all stages of the software development lifecycle, from initial ideation to production deployment. Provide constructive feedback through code reviews and support the technical growth of your peers. Directly impact the product direction by contributing technical insights to the roadmap. What you’ll deliver in your first year: Launch the Fast Track voucher system for AirHelp+ members to provide guaranteed, proactive value on every trip regardless of flight disruptions. Implement new add-on features to allow subscribers to purchase per-trip coverage for companions and increase protection density. Scale the flight automation ecosystem by building multi-inbox synchronization for Gmail and Outlook alongside historical delay performance statistics. Overhaul the mobile onboarding and notification systems to drive user activation and deliver personalized journey alerts for travelers and observers. Deploy persistent Live Updates and Live Activity refreshes to ensure travelers have real-time, offline-ready flight status throughout their entire journey. What sets you apart: Software engineer (Full stack or Backend focus) with 5+ years of experience in building production-grade software. Polyglot mindset with proficiency in modern backend stacks; while Ruby on Rails is our core, we welcome experts in Golang, Python or Node.js who are eager to adapt and master new languages. Technical depth in backend infrastructure with strong experience in API contracts, background job processing, and messaging systems. Pragmatic approach to frontend as a backend-leaning expert who is comfortable navigating React/TypeScript environments to deliver end-to-end features. Architectural intuition and the ability to apply modern design patterns to solve real-world travel tech challenges and data pipelines. Startup mindset characterized by a hands-on, iterative approach that focuses on delivering user impact through rapid development. Proficiency in leveraging AI-assisted development tools to increase coding efficiency, debugging speed, and overall productivity. Curiosity for the travel tech domain and the challenge of building automation within complex, real-world environments. Excellent communication skills and a collaborative mindset that thrives in a transparent team environment. High level of ownership and a strong sense of responsibility for the entire lifecycle of the systems you build. Good command of written and spoken English. You might be interested in checking our open source contributions https://github.com/AirHelp and our tech blog: https://airhelp.tech/ Why AirHelp: Fast Impact : We deploy daily - your code reaches millions quickly. Autonomy : High trust, zero politics. We hire builders, not order takers. Growth : Learning days, personal development plans, workshops, mentorship, and language classes. Perks : Private healthcare, non-service days, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more. Ready to own something real? Apply now and help us build the systems that make air travel fairer for millions of passengers.

🏢 Summary: Senior Software Engineer role focused on building and scaling high-impact backend and full-stack features for a global travel tech product and mobile app. The position involves end-to-end ownership of services, rapid daily deployments, and designing robust cloud-based architectures. Engineers drive new product capabilities while improving infrastructure, automation, and user experience at scale. 🗂️ Requirements: 5+ years of experience building production-grade software, Proficiency in at least one backend language: Ruby, Golang, Python or Node.js, Experience designing and maintaining APIs, Experience with background job processing and messaging systems, Experience with cloud infrastructure and containerization, Ability to work with React and TypeScript for end-to-end feature delivery, Experience with relational databases, Knowledge of CI/CD pipelines and automated testing, Experience designing scalable system architecture, Proficiency with AI-assisted development tools, Fluent written and spoken English 📃 Skills: Ruby, Rails, Golang, Python, Node.js, React, JavaScript, TypeScript, PostgreSQL, AWS, Docker, Kubernetes, Terraform, ELK, Grafana, Sentry, CI/CD, APIs, Microservices 🏢 Description: Build systems at global scale. Ship daily. Own real impact. At AirHelp, we help millions of airline passengers worldwide receive the compensation they deserve. We’re looking for a Senior Software Engineer who thrives on speed, ownership, and building products that matter. This isn’t a “feature factory” role. You’ll take end-to-end responsibility for technical challenges that directly shape both the experience of millions of users and the productivity of our teams. If you’re motivated by shipping fast, solving real problems, and seeing the results of your work immediately, this is the place for you. Join our product engineering team to build impactful features used by travelers worldwide to manage their journeys and navigate disruptions through our mobile app. We are looking for a skilled engineer who thrives in a collaborative environment and is eager to work across a variety of modern backend stacks to power our AirHelp+ product and mobile app experience. What you can expect from us: Opportunity to build high-impact features for the AirHelp+ subscription and our mobile app backend that directly improve the travel experience for millions. Culture that promotes good engineering practices, high-quality code, and continuous improvement. Daily deployments to production, ensuring fast impact and iterative development. Access to a modern tech stack and a variety of functional areas, including: Backend: Ruby/Rails, Golang, Python, Node.js Frontend: React, JavaScript, TypeScript Databases: PostgreSQL Infrastructure: AWS, Docker, Kubernetes, Terraform Monitoring & Testing: ELK/Grafana, Sentry, CI/CD tools What you’ll drive: Build new services and enrich existing ones to enhance our core product offerings. Write clean, scalable, and maintainable code that performs reliably within our cloud infrastructure. Design robust solutions architecture and proactively propose technical improvements. Promote best engineering practices and maintain high coding standards within the team. Actively participate in all stages of the software development lifecycle, from initial ideation to production deployment. Provide constructive feedback through code reviews and support the technical growth of your peers. Directly impact the product direction by contributing technical insights to the roadmap. What you’ll deliver in your first year: Launch the Fast Track voucher system for AirHelp+ members to provide guaranteed, proactive value on every trip regardless of flight disruptions. Implement new add-on features to allow subscribers to purchase per-trip coverage for companions and increase protection density. Scale the flight automation ecosystem by building multi-inbox synchronization for Gmail and Outlook alongside historical delay performance statistics. Overhaul the mobile onboarding and notification systems to drive user activation and deliver personalized journey alerts for travelers and observers. Deploy persistent Live Updates and Live Activity refreshes to ensure travelers have real-time, offline-ready flight status throughout their entire journey. What sets you apart: Software engineer (Full stack or Backend focus) with 5+ years of experience in building production-grade software. Polyglot mindset with proficiency in modern backend stacks; while Ruby on Rails is our core, we welcome experts in Golang, Python or Node.js who are eager to adapt and master new languages. Technical depth in backend infrastructure with strong experience in API contracts, background job processing, and messaging systems. Pragmatic approach to frontend as a backend-leaning expert who is comfortable navigating React/TypeScript environments to deliver end-to-end features. Architectural intuition and the ability to apply modern design patterns to solve real-world travel tech challenges and data pipelines. Startup mindset characterized by a hands-on, iterative approach that focuses on delivering user impact through rapid development. Proficiency in leveraging AI-assisted development tools to increase coding efficiency, debugging speed, and overall productivity. Curiosity for the travel tech domain and the challenge of building automation within complex, real-world environments. Excellent communication skills and a collaborative mindset that thrives in a transparent team environment. High level of ownership and a strong sense of responsibility for the entire lifecycle of the systems you build. Good command of written and spoken English. You might be interested in checking our open source contributions https://github.com/AirHelp and our tech blog: https://airhelp.tech/ Why AirHelp: Fast Impact : We deploy daily - your code reaches millions quickly. Autonomy : High trust, zero politics. We hire builders, not order takers. Growth : Learning days, personal development plans, workshops, mentorship, and language classes. Perks : Private healthcare, non-service days, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more. Ready to own something real? Apply now and help us build the systems that make air travel fairer for millions of passengers.