May 19, 2026

Senior Product Manager, AI Agents and Platform

Senior • Hybrid

150,000 - 200,004 USD/yr

Raleigh, NC , +4

Why Jerry.ai?

  • We are building the first super app to manage car ownership—an industry where the experience is stuck in the 90s.

  • More than 80% of Americans see car ownership as a necessity, yet costs now exceed 20% of average household income.

  • Lead a strategic area leveraging LLMs, agents, and internal APIs to automate a fragmented, $2T market.

  • Work alongside leaders in AI to integrate Jerry.ai services directly into the ChatGPT App and pioneer new model capabilities.

Lead the AI Revolution for Jerry.ai:

Are you a technical product manager ready to own the evolution of an AI-powered customer experience? At Jerry.ai, we are moving past fragmented, time-consuming processes to create a seamless, automated platform.

You will sit at the intersection of product, engineering, and applied AI, building and scaling a sophisticated system that already automates >70% of inbound sales and service requests. Your role will include defining how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry, not just optimizing flows.

How You Will Make an Impact:

  • Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to global rollout.

  • Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.

  • Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.

  • Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.

  • Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.

What We’re Looking For in a Builder:

  • Intrinsically Motivated Technologist: You live and breathe AI. You’re the first to read the release notes when a new model drops and you’ve already built your own custom workflows.

  • Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience.

  • Optimistic Problem-Solver: You are a "how can we" thinker who seeks constant improvement and thrives on owning high-impact metrics.

  • Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses.

Ideal Profile:

  • 4+ years of experience in management consulting or technical product management at a fast-paced startup.

  • Proven interest in modern LLM systems and a desire to work in a regulated production environment.

  • Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards.

  • A track record of taking complex, strategic ideas and turning them into scalable, production-grade products.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Compensation Range: $150K - $200K

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Every business unit has a Data Science team member embedded within it — someone who doesn't just run analyses and build dashboards, but shapes what questions we should ask, what data to pull, what conclusions to draw, what decisions to make, and then drives our teams towards our next goal: go from 5M to 50M customers and become a $10B business in the next 4 years. As our business continues to expand, there is growing demand for more Data Science team members. We are hiring 4-6 people to drive impact in these areas: - Growth Marketing - Product Development - AI & Automation - Strategic Partnerships On leveling: You may see job ads for this role at different job levels. Our priority is finding the right people, we can be flexible with job title/leveling. Why You Will (Or Won't) Like Working Here No slides: The only work that gets done is work that will materially change the trajectory of our business — an important product, a new growth channel, a key metric, or a critical partner relationship. No corporate fluff: The Data Science & Analytics team cares deeply about solving difficult problems and making a tangible impact. Every person owns a critical domain. There is no bloat, unnecessary meetings, or waiting for approvals. Hands-on: This is not a pure strategy role, you will also own execution. Your day-to-day will be surfacing analytical insights, driving decisions, and seeing them through end-to-end. What You'll Own You'll sit on our central Data Science & Analytics team but be embedded in one of Jerry's core business areas — growth, product, AI and automation, or strategic partnerships — and own the analytical function for that business unit end-to-end. Define the right problems: Before any analysis, understand what business question it's answering and what decision it will inform. Data and insights: Define metrics, build reports, run analyses, design experiments, and surface data insights that move your team's key metrics. Drive outcomes: Bring recommendations to counterparts in product, growth, finance, or operations, explain what's happening and why, and define next steps. Who You Are First principles thinker: You break ambiguous problems into clear hypotheses before touching data. You're analytically strong and comfortable with SQL or Python. Direct communicator: You can walk a skeptical stakeholder through a complex finding and get buy-in quickly. You write clearly and speak precisely. Owner: You take responsibility for fixing problems, even outside your immediate scope. What You'll Bring 2+ years of experience at a consulting firm, investment bank, or high-growth technology company. Strong analytical skills; ability to pull, structure, and interpret data independently. Track record of owning ambiguous problems and delivering impact. Clear, persuasive communicator who can influence decisions at the leadership level. Our Tools SQL (Clickhouse), Metabase, Python, Jupyter Hub, GitHub. Compensation Range: $130K - $150K

Technology

Jerry

Director, Partnerships

Senior

Remote

Chicago, IL , +4

🏢 Summary: Lead end-to-end partnerships for new product lines, building and closing complex insurance and marketplace deals to expand into home, motorcycle, and adjacent verticals. Own pipeline development, creative deal structuring, and post-close partner success while working cross-functionally with product, engineering, data science, legal, finance, and leadership. This role focuses on landing high-value partners and shaping vertical strategy from the ground up. 🗂️ Requirements: 5+ years in business development, partnerships, or strategy consulting, Proven track record of closing complex, multi-stakeholder deals, Experience launching 0-to-1 partnerships or entering new markets, Background in at least two of: consulting, structured problem-solving, BD/sales execution, early-stage startup operations, Ability to independently engage senior external stakeholders, Experience navigating large partner organizations, Strong written and verbal communication skills 📃 Skills: BusinessDevelopment, Partnerships, DealStructuring, PipelineManagement, Strategy, Negotiation, StakeholderManagement, GoToMarket, MarketExpansion 🏢 Description: The Opportunity Your car and your home are your most important assets, yet the experience of owning them is fragmented, complicated, and expensive. The company is building an app to manage insurance, repairs, financing, maintenance, and more in one place. After scaling its car insurance marketplace, the next chapter is expanding into home, motorcycle, and other physical assets through new partnerships with insurance carriers, product providers, and distribution partners. This expansion relies on landing large, complex partners that require creative deal structuring and strong judgment. You will own the end-to-end partnerships motion for new product lines, including building the pipeline, structuring deals, and ensuring successful partner onboarding and growth. Why You Will (Or Won't) Like Working Here No playbook: For newer verticals such as home and motorcycle, the partnership model is still being defined. You will scope what to build rather than execute a proven formula. Complex deals & long cycles: You will work on complex deal structures that can take months to close, and many may not close at all. Heavily cross-functional: You will collaborate with product, engineering, data science, legal, finance, and executive leadership on every deal. What You'll Own Build and run the partnerships pipeline for new product lines, from initial outreach through signed agreement and successful onboarding. Lead insurance carrier and partner conversations independently, qualifying fit, understanding partner needs, structuring value propositions, and driving the process to close. Design creative deal structures for partners who do not fit a standard path. Own partner success post-close, ensuring partners ramp effectively and become long-term relationships. Contribute to vertical strategy by informing sequencing and structure of new product bets based on partner feedback. What You'll Bring 5+ years in business development, partnerships, or strategy consulting with a track record of closing complex, multi-stakeholder deals. Experience building 0-to-1 initiatives such as launching a new partnership category or entering a new market. Background combining at least two of: consulting or structured problem-solving, BD or sales execution, early-stage startup operating experience. Demonstrated ability to engage senior external stakeholders and navigate large partner organizations independently. Strong written and verbal communication skills, with the ability to present complex deal structures clearly to executive audiences. Benefits Comprehensive benefits package including health, dental, and vision coverage. Paid time off and paid parental leave. 401(K) plan with employer matching. Wellness benefits. Base salary with potential equity grants as part of total compensation.

Technology

Jerry

Remote Customer Support Agent (P&C)

Mid

Remote

Gilbert, AZ , +4

39,516 - 43,680 USD/hr

🏢 Summary: Customer Support Agent role supporting existing insurance policyholders by handling inbound calls, processing policy changes, and answering coverage-related questions. The position focuses on customer retention and service within a fast-growing fintech app, with remote work options and licensing support provided. 🗂️ Requirements: 2+ years call center experience, Ability to handle inbound customer calls, Experience processing service requests and policy changes, Ability to multitask and manage competing priorities, Willingness to obtain P&C license within 60 days 📃 Skills: CallCenter, CustomerSupport, Insurance, PolicyProcessing, Multitasking, InboundCalls, PCLicense 🏢 Description: About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S. We are looking for a Customer Support Agent to join our growing team. In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of our 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions regarding existing insurance policies, including coverages and policy benefits, and make changes to existing policies - Work to retain policyholders by actively finding solutions for customers who are at risk of cancellation Who you are: - Able to multitask and manage multiple competing priorities - Passionate about helping others - 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - $21.00 - P&C license paid for (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (work equipment provided) - Ongoing training and mentorship from leadership team - Flexible scheduling options: 5-day, 8-hour schedule or 4-day, 10-hour workweek - Comprehensive benefits package including health, dental, vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, wellness benefits, and potential equity opportunities Equal Employment Opportunity: We are proud to be an Equal Employment Opportunity employer and prohibit discrimination based on legally protected characteristics. Reasonable accommodations are available for individuals with disabilities during the job application process.

Technology

Jerry

Remote Call Center Agent

Mid

Remote

Nashville, TN , +4

39,516 - 43,680 USD/hr

🏢 Summary: Opportunity to join a fast-growing fintech startup as a Call Center Agent supporting existing insurance customers with policy changes and inquiries. The role focuses on handling inbound calls, processing service requests, and retaining policyholders through effective problem-solving. Remote work, paid P&C licensing, and flexible scheduling options are offered. 🗂️ Requirements: 2+ years call center experience, Ability to multitask and manage competing priorities, Strong customer service orientation, Ability to handle inbound calls and process policy changes, Willingness to obtain P&C license within 60 days 📃 Skills: CustomerService, CallCenter, Insurance, PolicyProcessing, Multitasking, Retention, P&C 🏢 Description: About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! We are on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support customers with enthusiasm and care. How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents - Help customers with questions regarding existing insurance policies, coverages, policy benefits, or make changes to existing policies - Work to retain policyholders by actively finding solutions for customers who are at risk of cancellation Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - P&C license paid by the company (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (work equipment provided) - Ongoing training and mentorship from the leadership team - Access to an extensive portfolio of over 55 insurance carriers and products - Flexible scheduling options: 5-day, 8-hour schedule or 4-day, 10-hour workweek The successful candidate’s starting pay will fall within the listed range, determined based on job-related factors including skills, experience, qualifications, work location, and market conditions. Compensation may include opportunities for equity grants. The comprehensive benefits package includes health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits. Equity opportunities may also be part of the total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.