Customer Technical Support Engineer

🏢 Summary: Software Engineer role focused on building and scaling a multi-tenant customer engagement platform for enterprise contact centers. The position involves developing backend services, real-time communication components, and cloud-native infrastructure using Ruby on Rails, Node.js, and Kubernetes on Azure. You will work on distributed systems, integrations, and CI/CD pipelines to ensure reliability, scalability, and security. 🗂️ Requirements: Strong experience with Ruby on Rails 7.x and Ruby 3.x, Experience with Node.js and Express.js, Hands-on experience with PostgreSQL schema design and query optimization, Experience designing and maintaining REST APIs, Experience with authentication and authorization mechanisms (JWT, OAuth2, OIDC, policy patterns), Experience with background job systems, Experience with Redis (caching, pub/sub), Experience with Docker and writing Dockerfiles, Understanding of Kubernetes and Helm, Experience with CI/CD pipelines, Experience integrating third-party REST/webhook APIs 📃 Skills: Ruby, Rails, PostgreSQL, Redis, Node.js, Express, WebSockets, Docker, Kubernetes, Azure, AKS, Helm, GitLab, CI/CD, RSpec, Jest, JWT, OAuth2, OIDC, Pundit, Devise, DelayedJob, ActiveJob, Sidekiq, JSON:API, Graphiti, Prometheus, NewRelic, SonarCloud, Aikido, Genesys, Vonage, WebRTC, SIP, Terraform, Cloudflare, React 🏢 Description: About Us VC-backed, 15-person team across Poland, Mexico & the Philippines - with global expansion underway. We’re defining a new category: a customer contact & collaboration layer on top of enterprise contact center and CRM platforms - already trusted by global enterprises across Europe, Asia, and the Americas. Our platform is used by enterprise clients across multiple industries, with a strong focus on reliability, scalability, security, and seamless real-time communication experiences. We combine modern cloud-native architecture with deep expertise in WebRTC, contact center integrations, and customer engagement technologies. As a rapidly growing company, we maintain a strong engineering culture built around ownership, collaboration, continuous improvement, and pragmatic problem-solving. We value people who are curious, proactive, and excited about building meaningful products in a fast-moving environment. About the Role We’re looking for a Software Engineer with strong technical skills and hands-on experience building modern distributed systems and web applications. In this role, you’ll help design, develop, maintain, and improve a multi-tenant customer engagement platform used primarily by enterprise contact centers. You’ll work across backend services, infrastructure, and internal tooling to ensure our systems remain scalable, reliable, secure, and easy to evolve. Our platform combines multiple technologies and real-time communication channels, including voice, video, chat, callbacks and many more, integrated with providers such as Genesys Cloud and Vonage. The backend architecture includes: A Ruby on Rails API responsible for core business logic, authentication, integrations, and account management Several Node.js services handling real-time signaling, visitor data processing, and analytics Cloud-native infrastructure running on Kubernetes and Azure services You’ll work closely within a small, highly collaborative engineering team where ownership and initiative are highly valued. We’re looking for someone who enjoys solving complex technical challenges, moving quickly, contributing ideas, and building high-quality software that delivers real value to customers. Responsibilities Develop and maintain the core REST/JSON:API backend in Ruby on Rails 7 (PostgreSQL, Redis, Puma, Delayed Job) + upgrade to RoR 8 Own the Node.js signalling server built on Express + WebSockets Extend and debug integrations with Genesys Cloud and Vonage Write and maintain authorization policies and multi-tenant access control logic Design and run database migrations on a mature PostgreSQL schema (200+ migrations) Work within a Kubernetes on Azure AKS environment - understand Helm charts, environment configs, and deployment pipelines Participate in GitLab CI/CD - security checks (SonarCloud, Aikido.dev), Docker builds, staged deploys Gradually improve test coverage using RSpec (Rails) and Jest (Node.js) Required Skills Ruby on Rails Rails 7.x, Ruby 3.x (-> 8.x, 4.x) PostgreSQL - schema design, migrations, query optimization REST API design; experience with JSON:API / Graphiti is a plus Background jobs: Delayed Job, ActiveJob, or Sidekiq Authentication: Devise, JWT, OAuth2, OIDC Authorization: Pundit or similar policy pattern Node.js Node.js 24+, Express.js WebSockets Redis (caching, pub/sub, locking patterns) Azure Storage (Tables, Queues) or equivalent cloud storage SDKs Comfort with async code General Backend Designing and consuming third-party REST/webhook APIs Docker - writing and maintaining Dockerfiles Kubernetes basics - reading Helm charts, understanding namespaces and config maps Git + CI/CD pipelines Structured logging and APM tools (New Relic, Prometheus) Nice to Have Experience with Genesys Cloud or other contact center solution Experience with Vonage or other CPaaS telephony (SIP, WebRTC) Terraform / Azure infrastructure Cloudflare Workers React (the frontend teams will occasionally need backend pairing) Compensation 19-24k B2B Meaningful ESOP upside (VC-backed) 26 days of paid holiday

🏢 Summary: Senior software developer role in the Emergency Call Handling team, responsible for end-to-end development of a mission-critical platform in a DevOps and continuous delivery environment. The position involves extending system capabilities, shaping architecture, and contributing as a technical leader within distributed, cloud-based systems. Work includes design, implementation, testing, deployment, and 24/7 support of highly available services. 🗂️ Requirements: 5+ years experience with Java or other JVM languages, Practical experience with microservices or distributed systems, Experience designing and developing REST APIs, Hands-on experience with Kubernetes or Docker, Cloud experience with AWS or Azure, Experience with automated testing, Experience with messaging systems, Experience with observability and monitoring tools, Angular frontend development experience, Networking knowledge, Bachelor’s or Master’s degree in Computer Science, Software Engineering, Math or related field, English proficiency for technical communication 📃 Skills: Java, Kotlin, Spring, Quarkus, Kubernetes, Docker, AWS, Azure, REST, Microservices, Redis, PostgreSQL, NGINX, Angular, TypeScript, JavaScript, Selenium, Playwright, ELK, Prometheus, Grafana, SIP, RTP, WebRTC, MSRP, GStreamer, Rust, Asterisk, GitHub, AzureDevOps 🏢 Description: Our still-growing Department is composed of well balanced agile teams with a full range of software development experience and the embedded mindset of DevOps culture and continuous delivery approach. Teams are responsible for end-to-end software development including: design, implementation, testing, delivery and maintenance in a 24/7 support model. Learn more about the suite that saves lifes - https://www.motorolasolutions.com/en_us/products/command-center-software.html Joining the Emergency Call Handling team in Krakow, you will contribute to extending capabilities of our mission critical platform and  enhancing the existing technologies we use.  Watch to learn more about NGEN Call Handling ! Tech stack: Kubernetes/Docker, Java, Kotlin, Spring Boot, Quarkus, GitHub, Azure DevOps, ELK Stack + Prometheus/Grafana, Redis, Azure & AWS, SIP/RTP/WebRTC/MSRP , Gstreamer, RUST, Asterisk, Postgresql,  NGINX, Angular, TypeScript, JavaScript,  Selenium\Playwright Hands-on expert software developer with deep understanding of development ecosystems, technical leader or key technical contributor, having significant impact on the organization Demonstrates versatility to easily move between teams and make immediate contributions The ability to perceive business opportunities and the way in which technology can be used to satisfy them. Influences product technology based on current trends. Identifies technical debt and drives towards its reduction. The ability to apply analytical skills to collect information, prioritize it, reach conclusions, and make decisions without dependence on others and with/without complete information. Educates others in software craftsmanship principles. Consistently refactors existing code. Coaches and mentors individuals and groups in day to day work while helping managers prepare development plans for senior engineers. Ability to adjust communication to technical and non-technical audiences. Basic Requirements: 5+ years experience with Java or other languages Practical knowledge about microservices or other distributed system and REST API Bachelor’s or Master’s Degree in Computer Science, Software Engineering, Math or related fields English language skills allowing for efficient communication with our peers and customers in North America Participates as leader from the technical or managerial point of view. Focused not only on daily activities, but looking beyond helping to organize work and planning for the team. Engages himself in complex tasks and defining, maintaining architecture for the team. Works without supervision from other members of the team. Impact on the team is strong and visible, as well impact on the product and department. His activity should mostly impact project and department level. Must have : Java Kubernetes or alternative Docker or alternative Cloud experience with AWS or Azure or distributed systems Automated testing experience Messaging systems Observability and monitoring experience Angular experience Networking knowledge Could have: Experience in SIP RTP WebRTC MSRP GStreamer

🏢 Summary: Development role focused on building and maintaining modular applications for a healthcare staffing platform, working in Scrum teams to deliver new features and reliable backend solutions. The position centers on creating and supporting REST APIs and ensuring high performance, maintainable code using PHP and Laravel. 🗂️ Requirements: 4+ years of experience in PHP development, Experience building and supporting REST APIs, Proficiency in PHP, Proficiency in Laravel, Proficiency in MySQL, Experience with RDBMS, Knowledge of design patterns, Understanding of software development best practices 📃 Skills: PHP, Laravel, MySQL, REST, RDBMS, Scrum 🏢 Description: Our client is a technology company that has created an innovative platform and mobile application that connects medical facilities with qualified healthcare professionals (including nurses, physical therapists, and therapists) for the American market. Tasks Work on developing our modular apps for providers and facilities (new features & maintenance) in Scrum (mostly 2 weeks sprints, small teams) Actively cooperate with your Scrum team consisting of Fullstack Engineers and QA, Designer and a Product Owner in Poland and US Contribute to developing new solutions while sharing your opinion and ideas during Scrum Events, Tech meetings, or simply in Slack channels You will craft intuitive experiences that delight our users, while accounting for performance, reliability and maintainable code Use the following tech stack: PHP 8+, Laravel, AWS, RDBMS Requirements Min. 4+ years of experience in the creation and development of the Company’s software in PHP Experience with building and supporting multi-client REST APIs Proficient with PHP, Laravel and MySQL Innate curiosity that leads to continuous learning and discovery Understand and use on a daily basis good practices and design patterns Comfortable giving and receiving feedback, in the interest of mentorship and self-improvement Optional Experience collaborating with offshore teams Experience in AWS Know architectural patterns (e.g. DDD) Experience with Vue.js or other leading frontend frameworks

🏢 Summary: On-site IT Support Engineer role providing Level 1–2 technical support for end users in a Poland office, ensuring reliable local IT operations and alignment with global IT processes. The position focuses on hands-on troubleshooting, asset management, Microsoft 365 support, and coordination with regional and global IT teams. 🗂️ Requirements: Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent experience, 1–2 years of experience in IT support, desktop support, or service desk, Experience with Windows 10 and 11 administration and basic macOS support, Hands-on support for mobile devices, printers, and peripherals, Experience with Microsoft 365 including Outlook, Teams, and SharePoint, Experience with ticketing systems and incident management aligned with SLAs, Knowledge of IMAC activities including workstation setup and troubleshooting, Experience managing IT assets and inventory lifecycle, Understanding of identity and access management concepts, Familiarity with basic ITIL concepts including incident, request, and change management, Foundational understanding of AI concepts and use of AI-powered tools 📃 Skills: Windows, macOS, Microsoft365, Outlook, Teams, SharePoint, OneDrive, ITIL, Ticketing, IMAC, ActiveDirectory, AV, Printers, Mobile, SLA, Inventory, AI 🏢 Description: Description We are looking for an On-site IT Support Engineer to provide day-to-day technical support for our Poland office. This role is focused on end-user support, local IT operations, and close cooperation with regional and global IT teams to ensure smooth and reliable technology services. The position combines hands-on technical troubleshooting with user support, asset management, and consistent execution of global IT processes. Requirements As the on-site IT support engineer for the Poland office, this role focuses on end-user support, local infrastructure coordination, and consistent execution of global IT processes. Provide Level 1–2 on-site and remote IT support for end users (Windows/Mac, mobile devices, printers, peripherals). Log, track, and resolve incidents and service requests in the ticketing system in line with SLAs. Support employee onboarding and offboarding, including device setup, access requests, and equipment returns. Manage local IT assets (laptops, accessories, meeting room equipment), ensuring accurate inventory and lifecycle tracking. Perform IMAC activities, including workstation setup, moves, changes, and local troubleshooting. Support Microsoft 365 and collaboration tools (Outlook, Teams, SharePoint, meeting room A/V). Coordinate with regional/global IT teams and vendors for escalations and advanced support. Maintain documentation, support compliance activities, and follow information security policies. Experience, and Certifications Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). 1–2 years of experience in IT support / desktop support / service desk (on-site and/or remote), ideally in an office environment. Good working knowledge of end-user computing (Windows 10/11, basic Mac support), mobile devices, printers, and standard troubleshooting practices. Familiarity with Microsoft 365 (Outlook, Teams, OneDrive/SharePoint) and meeting room / A/V basics; understanding of common identity/access concepts is a plus. Experience handling IT assets and inventory updates; comfortable following standard processes for device lifecycle, repairs, and replacements. Ability to coordinate with vendors and regional/global IT teams for escalations and scheduled on-site visits, providing clear information and follow-through. Well-organized and able to prioritize multiple tickets and tasks, documenting work clearly and escalating appropriately. Experience with ticketing tools and basic ITIL concepts (incident, request, change) is an advantage. Foundational understanding of AI concepts, including how machine learning models  work, common AI use cases, and basic principles of data handling. Ability to use AI‑powered tools and platforms to support daily tasks, with strong attention to detail and commitment to maintaining data accuracy. Fluent command of the Polish language (C1/C2) What you can expect from us: Unique professional and personal development at one of the pioneer companies in professional insurance support. Ongoing professional training – to onboard you for a good start and your further professional development. Your own growth training budget - use internal and external development opportunities and take advantage of your own budget. LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist.. 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program. Private life insurance - 80% of the premium is covered by an employer. Employee referral program - we appreciate you recommending your friends to join us. Additional days off - to celebrate your birthday, moreover, if you want to do a volunteering work, feel free to do so with some extra days off. Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events. Lively and modern office in the City Centre with parking space for employees. A supportive and friendly atmosphere created by passionate people.

🏢 Summary: L2 IT Support Specialist role focused on user account management, incident resolution, and administration of Windows-based environments for enterprise clients. The position involves maintaining network resources, supporting hardware and software issues, and operating within ITIL-based service management processes. The role requires multilingual support and strong expertise in Microsoft and ITSM technologies. 🗂️ Requirements: Bachelor’s degree in IT, Computer Science or related field, 2–3+ years of experience in help desk or desk-side support, Experience resolving hardware, software, and network incidents, Strong knowledge of Windows Server and client operating systems, Experience with Active Directory and Exchange, Experience with ITSM ticketing tools, Knowledge of ITIL processes (incident, problem, change management), Familiarity with VPN and remote access technologies, Fluency in Portuguese, Spanish, and English (C1) 📃 Skills: Windows, ActiveDirectory, Exchange, MacOS, UNIX, VPN, ServiceNow, Remedy, ITIL, WindowsServer, TicketingSystems 🏢 Description: About the project As an IT Specialist (L2 Support) fluent in Portuguese, Spanish, and English, you will play a pivotal role in ensuring the seamless management of user accounts, network resources, and incident resolution for our clients’ IT environments. Operating from our state-of-the-art Kraków office, you will act as a trusted technical advisor, providing expert support and maintaining high standards of service delivery that align with HCLTech’s reputation for excellence. Your responsibilities Manage user accounts across multiple platforms, including Windows, Active Directory, and Exchange. Create, administer, and maintain LAN accounts, Global Groups, and email accounts for new and existing users. Manage and standardize shared resources, such as distribution lists, directories, shared email accounts, calendars, and conference rooms, in accordance with client requirements. Set up servers and grant appropriate permissions following established client standards. Ensure efficient and secure access to IT tools, enabling clients to operate their businesses effectively. Serve as a System Administrator for User Account Maintenance and Incident Management Systems, including ongoing system housekeeping. Develop and update knowledge base documentation for user account maintenance procedures. Diagnose, resolve, and document hardware, software, and network problems, providing support via telephone and ticketing systems. Apply ITIL processes, participate in root cause analysis, and support incident, problem, and change management activities. Our requirements Bachelor’s degree or equivalent in IT, Computer Science, or related field (3–4 years of higher education). 2–3+ years of experience in help desk, desk-side support, or IT customer service, with proven ability to resolve hardware-related issues. Fluency in Portuguese, Spanish, and English (minimum C1 level); proficiency in other European languages is a plus. Strong working knowledge of Windows operating systems (Windows 2000/2003/2008 servers; Windows XP/Vista/7 clients), Active Directory, Exchange (2003/2007), and Mac OS/OS X. Familiarity with UNIX/Mac environments and VPN/remote dial-in technologies. Experience with ITSM ticketing tools (e.g., ServiceNow, Remedy, HP Service Center, Peregrine Service Center). Understanding of ITIL processes, particularly in service desk, incident, problem, and change management. Excellent communication skills; able to effectively interact with customers and internal teams. Resourcefulness, strong customer service orientation, and dedication to high-quality service delivery. Optional MCP, MCSE, or MCSA certifications preferred. ITIL Foundation certification (V2 or V3) is an advantage. Ability to define, document, and implement IT processes as required. Strong analytical and problem-solving skills, with aptitude for conducting root cause analysis. Willingness and ability to quickly acquire and apply new knowledge. Demonstrated ability to integrate and collaborate as a cross-functional team player in a fast-paced, knowledge-sharing environment.

🏢 Summary: Hybrid Testing Support role focused on managing and resolving incidents related to testing activities within test environments. The position involves end-to-end incident ownership, test environment preparation, and collaboration with systems and business teams. It also includes maintaining issue tracking tools and supporting web test automation initiatives. 🗂️ Requirements: Basic knowledge of Java, Basic knowledge of Selenium, Basic knowledge of Jenkins, Experience with incident management in test environments, Ability to use Jira for issue tracking, Ability to support and maintain test environments, Strong problem-solving skills, Ability to work in international virtual teams 📃 Skills: Java, Selenium, Jenkins, Jira, qTest, SQL 🏢 Description: Job Description Location : Kraków Hybrid model : Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old About the team: We are looking for a Testing Support professional to manage and resolve incidents raised by business partners related to testing activities within test environments. This role involves owning incidents end to end and driving them to resolution. The ideal candidate is a self‑starter with a willingness to learn applications and understand how they integrate to support business processes. Strong communication skills are essential, as the role requires clearly explaining issues and resolutions to business stakeholders. Your key responsibilities include: Assisting with incidents reported through coordinated test activities by Change Management, project teams as well as the client; Address reported incidents by engaging Systems teams to help triage and resolve the incident; Provide clear communication of incident resolution back to the business team reporting the issue; Assist in daily wellness checks of the test environment to ensure testing readiness; Assist in the preparation of test environments to support testing, and minimize incidents; Maintain incident database using Jira to track issue resolution and provide solution for future cases in a timely manner; Maintain databases, and support reports as needed; Willingness to learn web page test automation. Desired Qualifications: Must have: Basic knowledge of Java, Selenium and Jenkins Strong problem-solving skills Ability to work in an international, virtual team and act as team player Detail-oriented and well organized Strong communication and team collaboration skills A drive for self-improvement Creative mindset for coming up with new solutions to existing problems Nice to have: Knowledge of tools such as Selenium and Jenkins Knowledge and use of qTest Test Management tool Knowledge and use of JIRA What we Offer: To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance Private medical care Life Insurance Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues. Professional trainings and qualification support Wellbeing Program Online Social Fund benefit platform Social, sport and integration events Onboarding Program for new hires

🏢 Summary: The role involves providing first-line technical support for hardware, software, and network issues, mainly within Windows and Office 365 environments. The position focuses on troubleshooting incidents, managing tickets, supporting user accounts, and escalating complex problems when needed. It is an entry-level IT support role requiring solid technical fundamentals and user-oriented communication. 🗂️ Requirements: Basic knowledge of Windows OS, Basic knowledge of computer hardware, Basic knowledge of networking, Familiarity with Office 365, Familiarity with Azure Active Directory, Understanding of TCP/IP, Understanding of DNS, Experience with ticketing systems, English proficiency minimum B2 📃 Skills: Windows, Office365, AzureAD, TCP/IP, DNS, Jira, Networking, Hardware 🏢 Description: 🟣 You will be: providing first-line technical support to end-users (hardware, software, and network issues), troubleshooting and resolving incidents related to windows systems and Office 365, managing and tracking requests using a ticketing system, assisting with user account management, diagnosing and escalating complex technical issues when necessary, ensuring clear and professional communication with users. 🟣 Your profile: basic knowledge of IT systems (Windows os, computer hardware, networking), familiarity with Office 365 and Azure active directory, understanding of networking fundamentals (TCP/IP, DNS), experience with ticketing systems (e.g., jira), strong problem-solving skills and logical thinking, good communication skills and a user-focused mindset, english proficiency at minimum B2 level. 🟣 Recruitment Process: CV review – HR Interview – Technical Interview – Decision 🎁 Benefits 🎁 ✍ Development: development budgets of up to 6,800 PLN, we fund certifications e.g.: AWS, Azure, access to Udemy, O'Reilly (formerly Safari Books Online) and more, events and technology conferences, technology Guilds, internal training, Xebia Upskill. 🩺 We take care of your health: private medical healthcare, multiSport card - we subsidise a MultiSport card, mental Health Support. 🤸‍♂️ We are flexible: B2B or employment contract, contract for an indefinite period.

🏢 Summary: Full-Stack Front-End focused engineering role developing mission-critical dispatch and logging solutions for emergency services, with primary responsibility for building high-performance Angular UI and contributing to back-end logic in Node.js and C++. The role involves end-to-end feature ownership within an Agile Scrum team, delivering secure, real-time communication systems where reliability is critical. 🗂️ Requirements: Extensive experience as Front-End Developer, Expertise in Angular, Strong knowledge of TypeScript, Strong knowledge of JavaScript, Proficiency in HTML5, Proficiency in CSS3, Experience building server-side logic using TypeScript or JavaScript, Willingness to learn C/C++, Ability to work in Agile Scrum environment, Professional English proficiency 📃 Skills: Angular, TypeScript, JavaScript, HTML5, CSS3, Node.js, C++, C, Git, MSVC, Python, CI/CD 🏢 Description: Build Technology That Saves Lives When every second counts, communication must be flawless. Our Astro Console Team in Kraków builds the mission-critical dispatch and content-logging solutions used by dispatchers, 911 operators, police, fire departments, and military personnel worldwide. We don't just "facilitate audio"; we provide the lifeline between dispatchers and first responders. Our platform integrates real-time secure voice, instant recording, and intelligent text communication to ensure emergency services operate at peak efficiency. You’ll join a global, cross-functional ensemble of 100 experts—engineers, testers, and product owners—all dedicated to delivering "zero-failure" software. 🎥 See our tech in action: https://www.youtube.com/watch?v=5PSd7RBb8Ks As a core member of our Dispatch and Logging team , you will take ownership of products where failure is not an option. Working within a high-velocity Scrum Team , you’ll engage in the full development lifecycle—from whiteboarding ideas with Product Owners to deploying mission-critical code. We are looking for an engineer who is a Front-End expert at heart—someone who thrives on crafting responsive, high-performance UI in Angular —but who is also eager to dive "under the hood" to solve complex problems in the back-end using C++ and Node.js. What you’ll bring to the team (our expectations): Front-End Mastery: Extensive hands-on experience as a Front-End Developer. You are an expert in the Angular framework , TypeScript/JavaScript , and modern HTML5/CSS3 . Back-End Fluency: Proven experience building server-side logic using TypeScript or JavaScript . Growth Mindset: You are excited to learn and master the C/C++ language (with our support) to build seamless, real-time tools for 911 operators. Architectural Ownership: You enjoy the "Full-Stack" philosophy—taking a feature from a low-level back-end concept to a polished, user-ready front-end component. Collaborative Spirit: You thrive in an Agile environment where English is the primary language for global collaboration. Bonus Points If You Have Experience With: Systems Programming: Prior experience with C/C++ is a major advantage. Quality-First Mindset: Practical experience with automated testing frameworks to ensure UI and API stability. Automation & Cloud: Python scripting and CI/CD workflows. Development Foundations: Proficiency in Git and a working knowledge of MSVC.

🏢 Summary: Part-time Senior React Developer role in the Wicket CDP team, building and enhancing a customer data platform for sports and D2C industries. The position focuses on developing high-quality frontend solutions using the modern React ecosystem, with strong emphasis on AI-assisted development and automation. You will work end-to-end on scalable web applications within a modern monorepo and CI/CD environment. 🗂️ Requirements: 5+ years commercial experience with React, Strong proficiency in React hooks, context, state management, performance optimization, Very good knowledge of TypeScript, HTML, CSS, Experience with Tailwind CSS, Understanding of modern web ecosystem, Experience with monorepo setup (Turborepo or Nx), Experience with Git (Gitflow, conventional commits), Experience with CI/CD pipelines, Knowledge of unit and integration testing, Basic knowledge of AWS, Confident use of AI coding tools (Cursor, GitHub Copilot, Claude or similar), Ability to independently design and implement solutions end-to-end 📃 Skills: React, TypeScript, JavaScript, HTML, CSS, Tailwind, Turborepo, Nx, ESLint, Prettier, Husky, Git, CI/CD, Netlify, AWS, Jest, Testing, Next.js, ReactNative, Expo, Angular, Python, PostgreSQL, AI 🏢 Description: Finally, you're here – you can stop searching! Technologies change, careers change, you change – so why should your job be boring and static? Take the chance to work on projects from various industries with a place to experiment, or help us develop our very own digital products. Either way – expand your knowledge on the art of coding. What we put on the table is a stack of top-drawer technologies, and it's up to you to show us that you know how to put them to use. At TISA & Hero.DOT we approach development with surgical precision, supplying nothing but the very highest quality of code. If you are interested in part-time work (we work 4 days a week ), please read the description below. You’ll be joining the Wicket CDP team. Wicket is a customer data platform built for sports  and D2C industries — helping them move beyond raw data to actually understand and engage their fans.We embrace AI as a core part of how we work - we use it to move faster, build smarter, and eliminate unnecessary manual work. You should be comfortable using AI at work and eager to automate and accelerate as much of your work as possible. What you’ll be working with Core React ecosystem — hooks, context, performance optimization, state management TypeScript, HTML, CSS Tailwind CSS Strong understanding of the modern web ecosystem Tooling & workflow Monorepo (Turborepo / Nx) ESLint, Prettier, Husky Git — Gitflow, conventional commits CI/CD, Netlify, AWS basics Testing Unit and integration testing Nice to have Next.js React Native (Expo) Angular — ability to read and make basic changes in an existing codebase Experience with CDP, marketing automation, or analytics dashboards Backend familiarity: Python, PostgreSQL, AWS What we’re looking for 5+ years of commercial React experience Confident using AI coding tools (Cursor, GitHub Copilot, Claude, or similar) as part of your daily workflow Ability to make independent technical decisions and own the implementation end-to-end Ownership mindset and a proactive approach to problem-solving Strong communication skills — comfortable working directly with product owners and business stakeholders What can you anticipate? Get your body in good shape with a Medicover Sport card and healthcare with a Allianz package (including a Worksmile cafeteria system), Work when and from where you want – go 100% remote Make the most of the opportunity to self-develop, gain and share knowledge – you grow as we grow! Have a real say in what's happening in the company – we believe anyone can lead the way, We don't have dress codes or job titles, so no shirts and ties (unless you want to). What is our usual recruitment process? You send your application. After initial amazement caused by your stunning set of qualities, we proceed to reach out for a short adjustment call (20 min). Next station – technical interview. You'll get to know more about us and how great you'll fit in (60-90 min). Last but definitely not least – you'll meet up with a Hiring Manager to talk about you career path – the experience you both have and want to collect. We'll get to verify whether our company is the perfect fit for your development (60 min). Remember! You don't have to meet all the conditions to be the perfect candidate. For us, it is more important who you are and who you want to become! We are not looking for machines! This is not the “Matrix”! It’s “Star Wars” => May the force be with you! Always :) So don't waste Your time and submit your CV! We're waiting for you!

🏢 Summary: The offer is for a Cloud/DevOps Engineer responsible for designing and managing cloud-native infrastructure and CI/CD pipelines across AWS and Azure environments. The role focuses on Kubernetes-based container orchestration, infrastructure as code, and supporting cloud migrations while collaborating closely with clients. It also involves knowledge sharing and technical enablement within the organization and for customers. 🗂️ Requirements: Degree in Computer Science, Business Informatics, Mathematics, Physics, or related field, Hands-on experience with Kubernetes, Experience with CI/CD tools (GitHub Actions or GitLab CI), Knowledge of Infrastructure as Code (Terraform), Understanding of GitOps methodologies (ArgoCD or Flux), Practical experience with AWS and Azure, Ability to containerize applications and deploy to Kubernetes, Fluent English and Polish, Availability for hybrid or remote work with quarterly office visit 📃 Skills: Kubernetes, Docker, AWS, Azure, Terraform, GitHub, GitLab, ArgoCD, Flux, CI/CD, GitOps 🏢 Description: Responsibilities Collaborate closely with clients to define and deliver tailored solutions. Effectively communicate complex concepts to both technical and non-technical stakeholders Build and automate CI/CD pipelines using GitHub Actions Containerize applications and deploy to Kubernetes-based orchestration platforms Design, implement, and manage scalable cloud infrastructure on AWS, Azure, including migration of legacy systems Share technical knowledge through internal enablement, hands-on training, and public contributions such as blog posts or conference talks Benefits Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more. Language Courses – you'll have access to a multi-language learning platform enabling you to practice you language skills and learn new ones! Regular and systematic further training opportunities - both internally and from external providers. We support your ongoing learning and development. Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions. Qualification Degree in Computer Science, Business Informatics, Mathematics, Physics, or a related field Conducting training sessions or lectures for colleagues or customers is a plus Hands-on experience with Kubernetes Proficiency in CI/CD tools such as GitHub Actions or GitLab CI, as well as knowledge of infrastructure as code, particularly Terraform Understanding of GitOps methodologies, using tools like ArgoCD or Flux Practical knowledge of cloud platforms focusing on AWS and Azure (certifications beneficial but not required) Strong communication skills in both English and Polish (German is a plus), with willingness to travel nationally on occasion Availability to work in a hybrid mode or remotely with at least 1 visit in the Katowice office per quarter About Liquid Reply Liquid Reply is a Reply Group Company specialized in Container Orchestration, Cloud Native Development and FinOps. The team focuses on multi- and hybrid cloud solutions, site reliability engineering and operational enablement. As a development partner Liquid Reply strengthens a company-wide, cloud-based culture and helps companies to embrace the ever-changing IT universe as a part of their own DNA.