Product Manager, AI Platform

🏢 Summary: Senior individual-contributor role responsible for defining and executing the global payments platform strategy, leading complex processor and acquirer integrations, and scaling global payment features. The position focuses on building resilient, scalable payment capabilities and expanding global coverage while partnering closely with engineering and architecture. It requires deep expertise in global payments ecosystems and hands-on experience delivering large-scale payment integrations. 🗂️ Requirements: 10+ years experience in payments industry, Experience building and launching payments platforms, Ownership of global payment feature delivery end-to-end, Experience integrating with payment processors and acquirers, Ability to read and work with API specifications, Experience handling 3DS, SCA, tokenization, idempotency, reconciliation, Experience with multi-region payment integrations (EU, UK, APAC, LATAM, North America), Senior-level product management experience with multi-quarter roadmaps, Ability to collaborate with engineering and architecture teams, Experience using AI/ML in payment or revenue-related products 📃 Skills: Java, Spring, REST, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS, APIs, 3DS, SCA, Tokenization, AI, ML 🏢 Description: About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity and The Team We are looking for a Principal Product Manager – Payments to lead the next chapter of Zuora’s global payments platform and coverage strategy. In this senior individual-contributor role, you will be responsible for defining and driving the long-term roadmap for global payment acceptance, platform capabilities, and payment coverage, ensuring that our customers can seamlessly process payments anywhere in the world. You will operate at the intersection of product, engineering, architecture, and partnerships, shaping how Zuora integrates with payment processors, acquirers, and orchestration partners globally. You have previously built and launched payments platforms and global payment features at scale with a prior company, and you bring 10+ years of hands-on payments domain experience building and scaling integrations across regions. You will partner closely with product and engineering leaders, be the face to the customers, mentor other ZEOs in the payments area, and serve as a key thought partner to Zuora’s leadership on payments strategy. If you are passionate about building scalable, resilient payment platforms that power the Subscription Economy globally, this is the perfect time to join our team. *This is a Hybrid position, so you’ll be working in-person in the Foster City office at least 3 days a week, with other days remote. Of course, you’re welcome to come into the office more often if you’re nearby. Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS What you’ll do Lead the Global Payments Platform & Coverage StrategyDefine, own, and execute the multi-year product strategy and roadmap for Zuora’s payments platform, including global acceptance, payment coverage, and core platform capabilities that serve all payment processors integrated with Zuora. Drive Complex Processor & Orchestration IntegrationsLead the end-to-end lifecycle of complex integrations with payment processors, acquirers, and orchestration partners—from ideation, technical scoping, and design through launch, rollout, and ongoing optimization. Scale Global Payment Features and FunctionalityDesign and launch global payment features (e.g., new payment methods, wallets, local schemes, risk and compliance capabilities, routing/orchestration patterns) that improve authorization rates, coverage, and resilience across regions. Optimize Payment Performance at ScaleAnalyze payment success rates and processing data across geographies and processors to identify opportunities to improve authorization rates, reduce transaction failures, and enhance redundancy and resiliency of our payment flows. Set Standards for Integration & Platform QualityEstablish best practices, patterns, and reusable building blocks for payment integrations (APIs, configuration models, error handling, reconciliation, observability), ensuring new integrations and features are scalable, secure, and maintainable. Collaborate Cross-Functionally and Across Time ZonesWork closely with engineering, architecture, design, data, and partner management teams—often across US, Beijing, and India time zones—to deliver robust payment solutions that meet the complex needs of global enterprise customers. Serve as the Payments Domain ExpertAct as the internal subject matter expert on payment gateways, acquirers, schemes, alternative payment methods, and payment orchestration. Provide guidance to internal teams and customers on global payment best practices and regulatory considerations. Be the Focal Point for Customers and PartnersServe as a primary point of contact for strategic customers and payment partners for coverage, platform, and integration topics in the US time zone, while aligning closely with engineering and stakeholder teams in Beijing and India. Your experience Deep Payments Domain Expertise (10+ Years)10+ years of experience in the payments industry with a deep understanding of the global payments ecosystem, including gateways, processors, acquirers, schemes, wallets, and alternative payment methods. Proven Platform & Global Feature OwnershipDemonstrated experience building and launching payments platforms and global payment features at a previous company (e.g., PSP, payment gateway, payment orchestration provider, large-scale merchant/platform). You have owned platform capabilities and coverage expansions end-to-end, not just single integrations. Global Payments Integration ExperienceExtensive experience designing, delivering, and scaling payment integrations globally, including working with multiple acquirers/PSPs, local payment methods, and regulatory requirements across regions (e.g., EU, UK, APAC, LATAM, North America). Integration Management & Technical FluencyDemonstrated success managing complex technical integrations with payment processors and acquirers, including reading and working from API specifications, mapping request/response fields, handling retries, idempotency, 3DS/SCA, tokenization, and reconciliation workflows. Senior-Level Product ManagementStrong product management track record at a senior/principal level: owning multi-quarter roadmaps, making tradeoffs across platform, coverage, and customer commitments, and delivering features that drive measurable business impact for global customers. Technical Aptitude and Architecture MindsetAbility to understand the technical nuances of payment platforms and integrations, collaborate effectively with architects and senior engineers, and translate complex requirements into clear specifications and system behaviors. AI & Data-Driven Product ExperienceExperience using AI/ML to build value-added products that connect payments with revenue or accounts receivable (e.g., automated reconciliation, collections intelligence, cash application, forecasting, or churn analytics), bridging data silos to drive measurable business outcomes. Global MindsetExperience building products and platforms for a global market, with a good grasp of regional payment preferences, regulations, and operating constraints (e.g., PSD2, SCA, data residency, localization). Stakeholder and Partner LeadershipExperience owning relationships with payment processors or strategic partners, and working directly with enterprise customers to prioritize coverage, manage escalations, and align roadmaps. Nice to Have Experience working with recurring billing, subscription management platforms, or usage-based business models. Familiarity with global payment regulations such as PSD2, SCA, and PCI-DSS. Technical background or previous experience as a solution architect or engineer in the payments space. Experience with payment orchestration platforms or building multi-processor routing strategies. Pay and Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning & development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$185,400—$254,950 USD

🏢 Summary: Senior Product Manager role owning a multi-product AI banking suite (chat, voice, and digital) used by financial institutions, driving product direction, optimization, and growth across a shared AI platform. Responsible for scaling AI-powered member experiences, improving automation quality, and aligning multi-channel products into a seamless system. Acts as senior individual contributor leading portfolio strategy and leveraging AI-native workflows to manage and enhance product performance. 🗂️ Requirements: 8+ years product management experience, 3+ years managing multiple products simultaneously, Experience shipping AI-powered products where AI is core, Experience optimizing and growing B2B SaaS products, Strong UX expertise for member-facing products, Experience presenting to US financial institution executives, Experience leading product direction as senior IC, Hands-on use of AI tools for analytics, automation, and workflows, Experience with multi-channel products (chat, voice, digital), Experience building or working with custom AI agents or AI workflows 📃 Skills: AI, SaaS, UX, VoiceAI, ConversationalAI, Automation, Analytics, Dashboards, Agents, MCP, Cursor, Copilot, Claude, Replit, Scripts, APIs 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.About the Role: You're taking ownership of the product portfolio that drives the majority of interface.ai's current revenue: a multi-product AI suite spanning chat, voice, and digital channels, deployed across a large and growing base of financial institutions. This is an operator's challenge at a critical growth moment. Assess health across products, prioritize ruthlessly, and drive improvements that compound across the entire suite. The products share a common AI platform, and your job is to make them work together seamlessly while pushing each product's metrics higher. You'll be the senior IC and product anchor for the member-facing product pillar, setting product direction, mentoring peer PMs, breaking ties, and ensuring the existing products continue to deliver while the company invests in the future. Key Responsibilities AI-powered digital banking: The chat-based member experience, covering account management, transactions, service resolution, and more AI-powered voice banking: The same core capabilities delivered through phone-based conversational AI, with a focus on automation quality and member experience AI-powered conversion: End-to-end workflows that guide members through applications and complex financial actions across chat and voice, turning intent into completionProactive intelligence: How the platform surfaces the right information, reminders, insights, and opportunities to members at the right time across all channels Pillar leadership: Set product direction for the member-facing pillar. Mentor PMs, have input on hiring, and raise the quality bar Required Qualifications 8+ years in product management, with 3+ years managing multiple products simultaneously (not sequentially) Experience shipping "AI-powered products with a high quality bar" where AI was core to the experience, not a bolt-on feature Strong UX sensibility member-facing products demand high craft quality Track record optimizing and growing existing B2B SaaS products, not just 0-to-1 building Customer-facing: comfortable presenting to and working with US-based financial institution executives Experience as a senior IC leading a product line setting direction for and mentoring 2-3+ PMs through influence (not people management) AI-native workflow: You build with AI daily — analyzing user data, drafting specs, building dashboards, automating workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. This is how you manage the breadth of a multi-product portfolio without drowning in it. Preferred Skills Voice AI or conversational AI product experience Financial services or financial institution industry knowledge Built AI-powered products at scale (millions of end users) Experience with multi-channel product experiences (voice + chat + digital) Built custom AI agents, MCP integrations, or automated AI workflows for product management tasks Who you are? You're the operator who walks into a multi-product portfolio and within weeks knows exactly which product is healthy, which is underperforming, and which metric to move first. You don't just manage products, you manage a *system* of products that share infrastructure, serve overlapping users, and compound in value when they work together. You've been the person that enterprise customers trust. You can walk into a room of financial institution executives, understand their pain in the first ten minutes, and translate it into a product improvement by the end of the week. You balance customer empathy with business discipline: you won't build something just because a customer asks, but you'll never dismiss a pain point without investigation. You build your own tools and workflows. You use AI to track portfolio health, analyze usage patterns at scale, prototype product improvements, and automate the parts of product management that don't require human judgment — building agents, creating automated workflows, writing scripts, whatever makes the work faster. You manage a multi-product portfolio at a pace that would be impossible without AI, and that's the point. Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work? Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. Compensation Base Salary is expected to be between $250,000 - $320,000, plus 10%bonus and stock options. Exact compensation may vary based on skills and location. We're an in-office company in Bay area, driven by a shared commitment to excellence and velocity. This role is based in our Palo Alto office and is expected to work on-site with the team. Benefits 100% paid health, dental & vision care 401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Senior platform product role owning the AI infrastructure powering multi-agent banking assistants across voice and digital channels. Responsible for defining technical direction, model lifecycle, orchestration, performance, safety, and platform contracts to scale to millions of users. Acts as a senior IC setting standards for AI-native, enterprise-grade, multi-tenant systems. 🗂️ Requirements: 8+ years product management experience, 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products, Experience owning multi-component platform used by multiple product teams, Ability to read code, review architecture, and debug production issues, Experience with LLM orchestration, evaluation, and fine-tuning pipelines, Experience defining and governing APIs, versioning, and platform contracts, Experience in enterprise SaaS with multi-tenant and compliance requirements, Knowledge of inference optimization and latency management for real-time systems 📃 Skills: LLM, RAG, RLHF, RLAIF, APIs, ASR, TTS, Python, Quantization, Encryption, SOC2, GDPR, Cursor, Copilot 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.Company: interface.ai Location: Palo Alto, CA (In-Office) Reports to: VP of Product Compensation: $250,000 - $320,000 base salary + bonus + equity (depending on location & experience) About interface.ai Banking hasn't kept up with how people actually live their financial lives. At interface.ai, we're building AI-native products that transform how millions of Americans interact with their financial institutions, making every interaction intelligent, personal, and proactive.Our platform powers AI agents that handle real banking tasks end-to-end: moving money, resolving issues, converting loans, and surfacing financial insights across voice, chat, and digital channels. We're not building another chatbot. We're building the AI infrastructure that will become the primary way people bank, unlocking a massive market opportunity by displacing the legacy systems that financial institutions have been stuck with for decades. With two-thirds of Americans living paycheck to paycheck, only 17% financially literate, and 50% holding less than $500 in savings, the urgency is real. We're putting financial well-being on autopilot. We power AI agents for 100+ financial institutions, serving millions of banking members across the U.S., and are backed by leading investors including Avataar Venture Partners and Blume Ventures. Our platform enables banks and credit unions to automate high-volume customer interactions across voice and digital channels while improving resolution rates, reducing operational costs, and increasing customer engagement. Key credibility anchors: Series B AI company building agentic AI infrastructure for financial institutions Trusted by 100+ banks and credit unions across North America Serving millions of end users through conversational AI across voice, chat, and mobile channels The Opportunity You will own the AI platform that every product at the company depends on. This is not a support function: the platform is the competitive moat. Your decisions directly determine the ceiling of what every other product team can build. You'll inherit a multi component platform, assess what exists, and define what comes next: what to consolidate, what to invest in, what to sunset. As the senior IC in a pillar of 3-4PMs, you'll set technical direction, mentor, and raise the quality bar, while partnering with engineering leadership to scale the system to millions of end users at startup speed. What You'll Own Agent runtime & orchestration: multi-agent orchestration, memory/context management, tool routing, goal planning, and policy-aligned behavior Platform contracts: APIs, versioning, deprecation, and migration strategy: you define the boundaries and the lifecycle for all consuming teams Model lifecycle: selection, evaluation, benchmarking, fine-tuning enablement, and prompt optimization. You define when to prompt-tune vs fine-tune vs switch models. Inference performance & reliability: latency budgets, caching, batching, quantization, multi-region deployments, fallbacks, and safe rollout patterns (canaries, feature flags, rollback) Safety & compliance: PII detection/masking, prompt/response safety policies, tenant isolation, SOC2/GDPR readiness, audit logs, and encryption: compliance is a product requirement, not an afterthought Evaluation & quality: offline golden sets, regression testing, hallucination measurement, task success metrics, and production-to-improvement feedback loops Voice & multimodal: ASR/TTS integration patterns, WER, interruption handling, turn-taking, and latency budgets for real-time conversational intelligence Pillar leadership: You set technical direction, mentor, raise the bar, and have input on hiring. You prioritize competing demands from multiple product pillars, define the platform investment thesis, and protect the platform from becoming a feature factory. Who You Are You think in systems, not features. You read a platform outage postmortem and immediately see the product decision that caused it. You've built API contracts that entire product orgs depend on, and you've made the hard call to break one when the platform needed to evolve. You understand the full AI stack: from model training through inference optimization to production monitoring. You can spec a fine-tuning pipeline, set latency budgets for real-time voice, and debate quantization trade-offs with a staff engineer, all in the same week. You build your own tools. You use AI to prototype, analyze, and accelerate your work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. Not because someone told you to, but because you can't imagine working any other way. What You Bring 8+ years in product management, with 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products Owned a multi-component platform serving multiple product teams, not just a single product Deep technical fluency: can read code, review architecture, and debug production issues alongside engineers Experience with AI/ML platforms: LLM orchestration, model evaluation, fine-tuning, RAG, agentic frameworks, or similar Experience governing platform contracts and managing how internal teams consume capabilities Built in enterprise SaaS environments with multi-tenant, compliance, and governance requirements AI-native workflow: You build with AI daily — creating agents, automating analyses, prototyping with code, building custom workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. Bonus Points Financial services or regulated industry experience Voice/ASR/TTS systems and real-time latency-sensitive products LLM evaluation frameworks, multi-agent orchestration, or RLHF/RLAIF Knowledge graph or RAG-based retrieval systems Built a platform team from scratch Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. What We Offer 100% company-paid medical, dental, and vision coverage 401(k) with company match and financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness, and family benefits Competitive equity with meaningful upside At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Senior platform product leader role owning the AI infrastructure powering a universal banking assistant used by millions. Responsible for defining and scaling multi-agent orchestration, model lifecycle, platform APIs, inference performance, and compliance across voice and digital channels. Sets technical direction for the AI platform, enabling product teams to build on a secure, reliable, and high-performance foundation. 🗂️ Requirements: 8+ years product management experience, 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products, Experience owning multi-component platform serving multiple teams, Ability to read code and review system architecture, Experience with LLM orchestration and model evaluation, Experience defining and governing platform APIs and contracts, Experience in enterprise SaaS with multi-tenant architecture, Knowledge of inference optimization and latency management, Experience with compliance and security in regulated environments 📃 Skills: LLM, RAG, RLHF, APIs, Microservices, Python, ASR, TTS, Quantization, Fine-tuning, Orchestration, Multi-agent, Benchmarking, Encryption, SOC2, GDPR, Cursor, Copilot 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.Company: interface.ai Location: Palo Alto, CA (In-Office) Reports to: VP of Product Compensation: $250,000 - $320,000 base salary + bonus + equity (depending on location & experience) About interface.ai Banking hasn't kept up with how people actually live their financial lives. At interface.ai, we're building AI-native products that transform how millions of Americans interact with their financial institutions, making every interaction intelligent, personal, and proactive.Our platform powers AI agents that handle real banking tasks end-to-end: moving money, resolving issues, converting loans, and surfacing financial insights across voice, chat, and digital channels. We're not building another chatbot. We're building the AI infrastructure that will become the primary way people bank, unlocking a massive market opportunity by displacing the legacy systems that financial institutions have been stuck with for decades. With two-thirds of Americans living paycheck to paycheck, only 17% financially literate, and 50% holding less than $500 in savings, the urgency is real. We're putting financial well-being on autopilot. We power AI agents for 100+ financial institutions, serving millions of banking members across the U.S., and are backed by leading investors including Avataar Venture Partners and Blume Ventures. Our platform enables banks and credit unions to automate high-volume customer interactions across voice and digital channels while improving resolution rates, reducing operational costs, and increasing customer engagement. Key credibility anchors: Series B AI company building agentic AI infrastructure for financial institutions Trusted by 100+ banks and credit unions across North America Serving millions of end users through conversational AI across voice, chat, and mobile channels The Opportunity You will own the AI platform that every product at the company depends on. This is not a support function: the platform is the competitive moat. Your decisions directly determine the ceiling of what every other product team can build. You'll inherit a multi component platform, assess what exists, and define what comes next: what to consolidate, what to invest in, what to sunset. As the senior IC in a pillar of 3-4PMs, you'll set technical direction, mentor, and raise the quality bar, while partnering with engineering leadership to scale the system to millions of end users at startup speed. What You'll Own Agent runtime & orchestration: multi-agent orchestration, memory/context management, tool routing, goal planning, and policy-aligned behavior Platform contracts: APIs, versioning, deprecation, and migration strategy: you define the boundaries and the lifecycle for all consuming teams Model lifecycle: selection, evaluation, benchmarking, fine-tuning enablement, and prompt optimization. You define when to prompt-tune vs fine-tune vs switch models. Inference performance & reliability: latency budgets, caching, batching, quantization, multi-region deployments, fallbacks, and safe rollout patterns (canaries, feature flags, rollback) Safety & compliance: PII detection/masking, prompt/response safety policies, tenant isolation, SOC2/GDPR readiness, audit logs, and encryption: compliance is a product requirement, not an afterthought Evaluation & quality: offline golden sets, regression testing, hallucination measurement, task success metrics, and production-to-improvement feedback loops Voice & multimodal: ASR/TTS integration patterns, WER, interruption handling, turn-taking, and latency budgets for real-time conversational intelligence Pillar leadership: You set technical direction, mentor, raise the bar, and have input on hiring. You prioritize competing demands from multiple product pillars, define the platform investment thesis, and protect the platform from becoming a feature factory. Who You Are You think in systems, not features. You read a platform outage postmortem and immediately see the product decision that caused it. You've built API contracts that entire product orgs depend on, and you've made the hard call to break one when the platform needed to evolve. You understand the full AI stack: from model training through inference optimization to production monitoring. You can spec a fine-tuning pipeline, set latency budgets for real-time voice, and debate quantization trade-offs with a staff engineer, all in the same week. You build your own tools. You use AI to prototype, analyze, and accelerate your work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. Not because someone told you to, but because you can't imagine working any other way. What You Bring 8+ years in product management, with 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products Owned a multi-component platform serving multiple product teams, not just a single product Deep technical fluency: can read code, review architecture, and debug production issues alongside engineers Experience with AI/ML platforms: LLM orchestration, model evaluation, fine-tuning, RAG, agentic frameworks, or similar Experience governing platform contracts and managing how internal teams consume capabilities Built in enterprise SaaS environments with multi-tenant, compliance, and governance requirements AI-native workflow: You build with AI daily — creating agents, automating analyses, prototyping with code, building custom workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. Bonus Points Financial services or regulated industry experience Voice/ASR/TTS systems and real-time latency-sensitive products LLM evaluation frameworks, multi-agent orchestration, or RLHF/RLAIF Knowledge graph or RAG-based retrieval systems Built a platform team from scratch Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. What We Offer 100% company-paid medical, dental, and vision coverage 401(k) with company match and financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness, and family benefits Competitive equity with meaningful upside At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

🏢 Summary: Engineering leadership role to build and scale an AI Labs team developing autonomous AI agents for enterprise commerce. Responsible for defining the architecture, shipping production-grade agentic AI systems, and driving AI-assisted development at startup speed within a pre-IPO environment. The role combines hands-on technical direction with ownership of infrastructure, quality, and engineering execution. 🗂️ Requirements: Proven experience building and scaling high-performing engineering teams, Hands-on expertise in software architecture and system design, Experience shipping AI or LLM-based products to production, Deep knowledge of LLM orchestration and agent architectures, Experience with AI-assisted development tools in engineering workflows, Ownership of infrastructure efficiency, reliability, and product quality metrics, Ability to operate at startup pace with rapid release cycles, Onsite presence in Mountain View, CA 📃 Skills: LLMs, GPT-4, Claude, AgenticAI, Architecture, Orchestration, AIDevelopment, Cursor, OpenSource, Infrastructure, DistributedSystems 🏢 Description: CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week. 2,200+ Customers 10 of Top 12 CPG Companies 900+ Retailers Connected $200M+ Raised Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO.The Problem: We have thousands of enterprise users, proven product-market fit across digital shelf analytics, retail media, and sales operations, and the Fortune 100 running on our platform. That part works. Now we are building something new: autonomous AI agents that are already in customer hands and scaling fast. This is a 0-to-1 build inside a company that has the distribution, the data, and the customers to make it real. The AI Labs team operates as a startup within the company. It needs its own engineering leader. Someone who can recruit a world-class team in Mountain View, set the technical direction for agentic AI in commerce, and ship at a pace that matches the opportunity. We have engineering teams across the US, India, Canada, and the UK. Mountain View is the center of gravity for AI leadership. This role reports directly to the Founders. We ship with Claude, GPT-4, and open-source models in production. Our engineers already write the majority of code with AI. Some things are great. Some things need to be rebuilt. The next leader will know the difference. What You'll Do: Build the Future of Commerce AI Architect and evolve the platform for the agentic era. The technical foundation needs to support agents that operate autonomously across content, media, and sales. You will decide what gets built, how it gets built, and what gets thrown away. Push the frontier on AI-assisted development. We already lead most companies in AI code contribution. Claude Code, Cursor, and the next generation of agentic dev workflows should be standard across the org. As a startup, we should be ahead of everyone else on this. Ship AI agents into production with speed and reliability. Our agents are already in Fortune 100 workflows and scaling fast. Engineering needs to deliver new capabilities on a weekly cadence. Be the technical face of the company externally. Our AI Brand positioning depends on engineering leaders who can speak credibly about what we are building. Conference talks, blog posts, recruiting events. Build the Team Recruit and retain world-class engineering talent, starting with Mountain View. You will be measured on the quality of people you bring in and the quality of people you develop. Build a strong engineering leadership bench. We need senior leaders who can independently own large surface areas and represent engineering with authority across the company. Create an environment where the best engineers want to stay, grow, and recruit their friends. Every hire should raise the average. Own Engineering Execution Own product quality, infrastructure efficiency, and engineering velocity. You set the metrics, you hit them. Drive continuous improvement in margins and cost structure. We have already made dramatic improvements in infra costs and product reliability. You will own the next chapter. What You'll Bring: This is not a caretaker role. We need a builder. Here is what matters: You have built and scaled engineering teams. You have taken a team from good to great. You know how to hire senior talent, develop middle managers, and create a culture where A-players attract more A-players. Ideally you have done this at a pre-IPO company scaling through a similar inflection point. You are technical and hands-on. You can go deep on architecture discussions, review technical designs, and earn the respect of senior engineers. You do not need to write code every day, but you need to be able to tell when code is good and when it is not. You are AI-native. You personally use AI development tools. You have opinions about LLM orchestration, agent architectures, and how AI changes the software development lifecycle. You are excited about a world where AI writes most of the code and engineers focus on architecture, judgment, and customer impact. You operate with urgency. Startup pace. Weekly shipping cadence. You do not tolerate multi-month planning cycles for things that should take days. You bias for action and course-correct fast. You are a talent magnet. The best engineers you have worked with want to work with you again. You have a network of strong technical leaders you can bring in. You know the difference between hiring for pedigree and hiring for signal. You want to be in the room. This is an onsite role in Mountain View. You will work closely with the Founders, product, and customer success. Our best decisions happen face-to-face. Compensation and Benefits: Base: Competitive with top-tier Silicon Valley companies. Commensurate with experience. Equity: Significant pre-IPO stock options. This is a leadership seat and the equity reflects that. We are at a stage where senior hires still get meaningful ownership. Benefits: Full medical, dental, vision. 401(k). Unlimited PTO. Location: Mountain View, CA. Onsite. 15 minutes from Stanford campus. Why Join Now: The window is now. The company has product-market fit, revenue, and customers. The AI Labs team is being built right now. In 12 months this team will be set. The founding members will define the culture, the architecture, and the trajectory. This is that moment. Real AI, not AI theater. Most companies are bolting AI onto legacy products and calling it innovation. We are rebuilding the entire platform around autonomous agents. Our agents are already in production, already in customer workflows, already making decisions. If you want to lead a team doing real AI, this is it. Fortune 100 scale. Your decisions will directly affect how 2,200+ brands run their ecommerce. The Fortune 100 uses our platform to manage billions of dollars in commerce. This is not a sandbox. Equity upside. Pre-IPO. $200M+ raised from tier-one investors. The economics of joining at this stage, in this role, are compelling. Check out our LinkedIn page to learn more about what it’s like to work at CommerceIQ!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.

🏢 Summary: Senior or Staff Product Engineer role focused on building and shipping intuitive, high-performance end-to-end web product experiences in an AI-native accounting platform. The position involves owning full-stack feature delivery from UI to server-side logic, collaborating directly with leadership and design, and setting engineering best practices. The role requires strong frontend expertise, cloud infrastructure knowledge, and hands-on work with modern AI tooling. 🗂️ Requirements: 5+ years of full-stack product engineering experience, Proven experience building and shipping production web applications, Strong practical experience with React and TypeScript, Experience designing and working with AWS or GCP cloud infrastructure, Ability to design and implement scalable server-side logic, Experience delivering end-to-end features from frontend to backend, Ability to work on-site 4–5 days per week in Wrocław 📃 Skills: TypeScript, React, Node.js, AWS, GCP, Terraform, PostgreSQL, OpenAI, Azure, GitHub, Figma, LLM 🏢 Description: ABOUT THE COMPANY We're an applied AI company building an AI-native alternative to legacy accounting software — a market worth tens of billions in annual recurring revenue. Our mission is to help entrepreneurs focus on what matters in their business and life, and to help their accountants become more strategic. We've raised $20M from a group of top-tier investors and have grown ARR 60% month-on-month since our public launch. We now serve thousands of businesses and are expanding our product to serve accountants directly — creating a two-sided platform where both business owners and their accountants use and recommend us. We're at an early but proven stage, moving fast, and building a world-class engineering team in Wrocław to match our ambition. ABOUT THE ROLE We're looking for a Senior or Staff Product Engineer with a strong track record of building intuitive, performant end-to-end product experiences. The defining quality of this role is craft — you care deeply about how things feel to use, and you're energised by the opportunity to make software feel like magic because AI is doing real work behind the scenes. You'll work directly with the CEO, Operations, AI, and Design teams to scope and ship user-facing features. There's no product manager layer here — you'll engage directly with users, iterate quickly, and own the quality of what you deliver from UI through to server-side logic. WHAT YOU'LL WORK ON End-to-end feature delivery Work directly with the CEO, Operations, AI, and Design teams to scope and ship polished, scalable user-facing features with beautiful UI components and robust server-side logic. Engineering best practices Redefine what best-in-class software development looks like for the team. You'll set the standard, not follow it. Technology evaluation Continuously research and evaluate new technologies to improve the speed, scalability, and performance of the product. Bring recommendations and drive adoption. User-focused iteration Engage directly with users to understand how the product is being used, iterate quickly, and deliver experiences that feel genuinely polished — not just functional. WHAT WE LOOK FOR 5+ years of full-stack product engineering A strong track record building and shipping full-stack production web applications that real users depend on. Modern frontend fluency Deep practical experience with React and TypeScript. You write frontend code that is fast, accessible, and maintainable — and you have an eye for detail in UI. Cloud infrastructure experience Familiarity with AWS or GCP architecture and design patterns, and an understanding of how infrastructure choices affect product performance and reliability. Strong communication Clear written and verbal communication. You can articulate trade-offs, give and receive direct feedback, and work well without a lot of process around you. Bonus Experience as a founder or early founding team member. Familiarity with modern LLM tooling and AI-assisted development (Cursor, Claude Code, etc). Background in finance or accounting. TECH STACK TypeScript, React, Node.js, AWS, Terraform, PostgreSQL, OpenAI, Azure AI. The team uses GitHub, Slack, Linear, Figma, and Notion day to day. THE TEAM Small, senior, and in-person. The office is in central Wrocław, next to the main train station. The expectation is 4–5 days a week in the office — this is a deliberate choice, not a compromise. Relocation support is available for the right candidate. COMPENSATION & BENEFITS Salary $130,000 – $190,000 USD depending on experience, plus competitive equity. Wellness and commute stipend $100 per month. Hardware Premium hardware provided — MacBook Pro and AirPods. Food Daily in-office lunch and dinner. Time off 20 PTO days plus 9 US public holidays. Relocation Support available for candidates relocating to Wrocław.

🏢 Summary: Staff Product Manager role owning the end-to-end builder experience for Agent Studio, enabling customers to create and iterate on AI agents within a unified platform. The position focuses on designing intuitive yet powerful interfaces that abstract complexity while supporting advanced AI capabilities. You will drive product strategy, lifecycle, and cross-functional execution for AI-driven builder tools. 🗂️ Requirements: 7+ years Product Management experience, Experience building builder/creator tools or workflow platforms, Experience simplifying complex, technical products through UX, Experience collaborating closely with design teams on interaction-heavy products, Familiarity with AI/ML concepts including RAG and prompting, Experience translating technical capabilities into intuitive interfaces, Experience with B2B software products, Bachelor's degree or equivalent experience 📃 Skills: ProductManagement, UX, AI, ML, RAG, Prompting, SaaS, B2B, LowCode, NoCode, IDE, Metrics 🏢 Description: About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a Staff Product Manager to own the build experience for Agent Studio — how customers create, configure, and iterate on AI agents within Workato. You'll own builder experience end-to-end. This role sits at the intersection of AI capabilities and builder usability - designing an experience where business technologists can build sophisticated AI agents without getting lost in complexity. You'll need to make hard calls about what to expose, what to abstract, and when to guide versus get out of the way. In this role, you will also be responsible to: Define, own and transform the entire experience where builders define agents and use them in recipes to achieve truly agentic experiences. Work closely with the PMs who own the recipe editor, knowledge base, and platform infrastructure to ensure the end-to-end builder journey is coherent. Spend significant time with customers understanding where they get stuck, what mental models they bring, and how you can bring delightful experiences at each stage in their journey Communicate the product strategy and requirements to key stakeholders Drive the product life cycle - ideation, design, prioritization, delivery, and adoption Bring teams together to define and implement product features Articulate product differentiation and value to internal and external stakeholders Define key metrics and measure the performance of features Requirements Qualifications / Experience / Technical Skills Strong product management experience, with meaningful time spent on products where the UX challenge was making something powerful feel approachable. You've worked on tools that serve users across a skill spectrum and had to decide how much complexity to expose at each level. Track record of translating technical capabilities into interfaces that feel intuitive without dumbing things down. You understand the difference between hiding complexity and organizing it — and you've shipped products that do the latter well. B2B software but aren't bound by B2B conventions. You look at enterprise tools and see opportunities where others see "that's just how it is." You're drawn to products like Figma, Linear, or Notion that prove complex workflows can still feel elegant. Familiarity with AI/ML concepts — enough to understand what builders are trying to accomplish and where current tooling falls short. You don't need to tune models yourself, but you should be able to have informed conversations about RAG, prompting, and evaluation approaches. 7+ years in Product Management Experience designing builder/creator tools, workflow products, or platforms where users construct rather than just consume Demonstrated ability to simplify complex products through thoughtful UX — portfolio examples or case studies welcome Experience working closely with design teams on interaction-heavy products Familiarity with AI product concepts Strong written and verbal communication skills Bachelor's degree or equivalent experience Nice to Have Background in design, or experience as a designer who transitioned to PM Experience with low-code/no-code platforms, IDE-like tools, or creative software Experience with products that serve both technical and less-technical users simultaneously Soft Skills / Personal Characteristics Strong written and verbal communication skills You're a strong communicator who can articulate design rationale to engineering, advocate for builder needs to leadership, and write clear product specs that don't leave interaction details to chance.For California applicants, the pay for this role may range between $185,000 - $250,000 plus benefits, perks, and equity. The final package will depend on the interview process, we're open to negotiation. (REQ ID: 2468)

🏢 Summary: Staff Product Manager role focused on defining and executing the strategy for advanced builder and authoring experiences within a low-code/no-code automation platform. The position drives innovation in AI-powered development assistance, debugging, and enterprise integration patterns to support complex workflow orchestration. It requires leading cross-functional teams to deliver intelligent, scalable, and user-centric developer tools. 🗂️ Requirements: 8+ years of product management experience in SaaS or B2B, Experience with developer tools or low-code/no-code platforms, Proven delivery of complex authoring or IDE experiences, Experience improving developer productivity metrics, Expertise in IDEs, code editors, or visual programming tools, Experience with version control and CI/CD practices, Hands-on experience with iPaaS or automation platforms, Strong understanding of API design and integration patterns, Experience with distributed systems and scalability, Experience integrating AI/ML into development tools, Understanding of NLP for code generation or intent recognition, Experience with A/B testing and feature experimentation, Bachelor’s degree in Computer Science, Engineering, HCI, or related field 📃 Skills: SaaS, B2B, IDE, CI/CD, APIs, iPaaS, Zapier, Mulesoft, Boomi, AI, ML, NLP, A/B, Analytics, DistributedSystems, VersionControl 🏢 Description: About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities As Staff Product Manager for Builder Experience, you will define and execute the strategy to deliver world-class authoring experiences that empower both technical and business users to create sophisticated automations efficiently. Your goal is to build intuitive, powerful, and intelligent builder tools that set the standard for low-code/no-code platforms while supporting advanced patterns for complex enterprise use cases. Enable Advanced Integration Patterns Support complex enterprise patterns including scatter-gather and asynchronous processing Build capabilities for multiple trigger configurations and conditional routing Deepen debugging capabilities such as mid-job reruns and viewing logs in loops Ensure the platform can handle sophisticated error handling and compensation patterns Drive innovation in how users visualize and manage complex workflow orchestrations Leadership in Builder Experience Innovation Develop and execute the product strategy for comprehensive authoring experiences across the entire automation lifecycle Define and prioritize the roadmap for next-generation builder capabilities including AI-powered copilot features, advanced debugging tools, and intelligent assistance Champion user-centric design principles to ensure the builder experience delights users at every skill level Drive adoption of advanced integration patterns including multiple triggers, scatter-gather, and promise-based architectures Drive AI-Powered Development Assistance Integrate AI copilot capabilities to accelerate automation development through intelligent code suggestions and pattern recognition Build smart error detection and resolution features that guide users to successful implementations Leverage machine learning to provide contextual help and recommendations based on user behavior and common patterns Partner with AI research teams to infuse intelligence throughout the authoring experience Build Comprehensive Development Tools Own the macro-view experience for managing multiple assets working together, ensuring seamless collaboration and reusability Deliver micro-view capabilities for deep debugging of individual steps, loops, and data transformations Implement robust design-time testing capabilities that reduce errors before deployment Create sophisticated undo/redo mechanisms, draft management, and autosave features that protect user work Lead Cross-Functional Execution Collaborate closely with engineering, UX, and architecture teams to deliver seamless builder experiences Partner with Platform Experience PM to ensure consistency across the platform Work with customer success and support teams to understand pain points and iterate on solutions Act as the voice of the builder, advocating for developer and business user needs across the organization Requirements Leadership & Product Management 8+ years of product management experience in SaaS or B2B environments, with focus on developer tools or low-code/no-code platforms Proven success in shipping complex authoring experiences that balance simplicity with power Strong track record of improving developer productivity metrics and user satisfaction scores Experience leading cross-functional initiatives that require deep technical understanding and user empathy Builder & Developer Tools Expertise Deep expertise in IDE design, code editors, visual programming interfaces, and debugging tools Strong understanding of both low-code/no-code paradigms and traditional development workflows Experience with modern development practices including version control, CI/CD, and collaborative development Hands-on experience with automation platforms, iPaaS solutions (Zapier, Make, Mulesoft, Boomi), or workflow builders Familiarity with AI-assisted development tools and copilot technologies Technical Foundation Strong technical background with ability to understand complex integration patterns and distributed systems Experience with API design, data transformation, and enterprise integration patterns Understanding of performance optimization, scalability challenges, and enterprise-grade requirements Ability to work closely with engineering teams on technical architecture decisions AI & Intelligent Automation Experience integrating AI/ML capabilities into development tools to enhance productivity Understanding of natural language processing for intent recognition and code generation Familiarity with predictive analytics for error prevention and performance optimization Vision for how AI can transform the development experience without sacrificing control Customer-Centric Execution Ability to deeply understand the needs of diverse user personas from citizen developers to enterprise architects Proven ability to translate complex technical concepts into intuitive user experiences Track record of using data, user research, and feedback to drive product decisions Experience balancing the needs of technical and non-technical users in a single platform Analytical & Data-Driven Decision Making Strong ability to define and track metrics that matter for developer productivity and satisfaction Experience with A/B testing, feature experimentation, and iterative improvement Ability to analyze usage patterns to identify opportunities for simplification and automation Data-driven approach to prioritization and roadmap planning Educational Background Bachelor's Degree in Computer Science, Engineering, Human-Computer Interaction, or a related field An advanced degree is a plus but not required For California applicants, the pay for this role may range between $180,000 - $240,000 plus benefits, perks, and equity. The final package will depend on the interview process, we're open to negotiation. Job Req #2285